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AE Landscape Borders

AE Landscape Borders is searching for a Call Center Representative who wants to join a fun, competitive, and growth-oriented position. This position plays a crucial role in driving our marketing efforts and ensuring our customers receive exceptional service.Schedule:<ul><li>8 AM - 4 PM - Mon - Friday - 1 weekend a month (Sat &amp; Sun).</li><li>When you work the weekend you get Thursday &amp; Friday off.</li></ul>Position: Call Center RepresentativeDepartment: Call CenterLocation: Fort Wayne, INReporting to: Marketing Manager/SupervisorWhat You'll Do:As a Call Center Representative at AE Landscape Borders, you will play a vital role in assisting homeowners with their home improvement needs. Your responsibilities will include:Customer Assistance: Answering incoming calls and providing homeowners with information on our services, products, and pricing.Appointment Scheduling: Setting up appointments for homeowners to meet with our home improvement experts.Problem Solving: Addressing customer inquiries, resolving issues, and ensuring satisfaction throughout the customer journey.Product Knowledge: Gaining a deep understanding of our home improvement offerings to effectively communicate their benefits.Data Entry: Accurately documenting customer information and service requests in our system.Qualifications:<ul><li>Excellent communication skills, both verbal and written.</li><li>Strong interpersonal skills and a passion for helping others.</li><li>Ability to handle a high volume of calls while maintaining professionalism.</li><li>Basic computer skills and familiarity with call center software are a plus.</li><li>Previous customer service experience is preferred but not required.</li></ul>Why Choose AE Landscape Borders?<ul><li>Competitive compensation package with performance-based incentives.</li><li>Ongoing training and development opportunities to enhance your skills.</li><li>Supportive team environment with opportunities for growth and advancement.</li><li>Helping homeowners transform their spaces and improve their lives!</li></ul>#AEREQSJob Types: Full-time, Part-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Location:<ul><li>Fort Wayne, IN 46825 (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li></ul>Work Location: In person

Call Center Representative

Join AE Landscape Borders and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AE Landscape Borders

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Call Center Representative