Tahir M

Afiniti

<div><div><div><b>About Afiniti</b></div>
<div>Afiniti is the leading provider of artificial intelligence that improves customer experience - making moments of human connection more valuable. Our vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. For the past 16 years, Afiniti's patented technology has paired customers and contact centre agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey.</div>
<div>As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth. We aim to do this by offering our core routing AI to a larger number of medium-sized enterprises at a lower price and via a subscription-based model and by addressing more use cases via a Generative AI-based, voice- and chat-enabled, AI Agent with unique IP that delivers prompt-first application development (as opposed to legacy flow builders), and AI-driven instrumentation to maximize performance.</div>
<div><br>
Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit www.afiniti.com.</div>
<div><b>About the role</b></div>
<div>Procurement Specialist II - Pakistan</div>
<div>Procurement team here at afiniti contributes to the organization's success through effective procurement practices and collaborate with cross-functional teams to identity the requirements, optimize procurement strategies and identify cost-saving opportunities while maintaining quality standards. Procurement Analyst II is one of integral part of procurement team, responsible for managing procurement processes and supporting end-users with IT purchases. Liaise with various departments to understand their IT procurement needs and ensure timely delivery of required equipment and services.</div>
<div></div><div><b>Key Responsibilities:</b></div>
<ul><li>Gather data for tender launches, including product specifications and expected consumption.</li>
<li>Negotiate discounts with suppliers for all purchases.</li>
<li>Provide user support for IT purchases such as laptops, printers, and network equipment.</li>
<li>Coordinate with end-users to resolve IT issues promptly.</li>
<li>Develop relationships with stakeholders, both internal and external.</li>
<li>Prepare and evaluate tenders in coordination with Sourcing Specialists and Manager.</li>
<li>Review and resolve daily correspondences.</li>
<li>Receive and review purchase requisitions, subject to necessary approvals.</li>
<li>Maintain relationships with suppliers to ensure optimal service.</li>
<li>Keep updated on market prices and maintain supplier records.</li>
<li>Visit suppliers to evaluate product offerings and quality, making recommendations for future requirements.</li>
<li>Participate in price negotiations and contract formation.</li>
<li>Ensure compliance with company rules and regulations.</li>
</ul>
<div></div><div><b>Minimum Qualifications:</b></div>
<ul><li>3+ years of relevant global procurement experience.</li>
<li>Bachelor's degree, preferably in Information Technology.</li>
<li>Proficiency in Microsoft Office Packages.</li>
<li>Proficiency in SAP Ariba Sourcing and Oracle NetSuite P2P.</li>
<li>Proficiency in reporting (Preferably Power BI)</li>
<li>Hands on experience in managing global logistics operations</li>
<li>Fluency in spoken and written English.</li>
<li>Demonstrated experience in administrative support.</li>
<li>Familiarity with sourcing and vendor management.</li>
<li>Knowledge of contractual terms and conditions.</li>
<li>Prior procurement experience in the IT industry.</li>
</ul>
<div></div><div><b>Preferred Qualifications:</b></div>
<ul><li>Strong interpersonal and communication skills.</li>
<li>Initiative-driven with sound organizational skills.</li>
<li>Excellent multitasking abilities.</li>
<li>Effective problem-solving skills.</li>
<li>Proficient in project management.</li>
<li>Ability to communicate effectively and build relationships.</li>
<li>Prior procurement experience in the IT industry.</li>
</ul>
<div></div><div><b>Location/Remote work statement</b></div>
<div><i>Hybrid opportunity, Pk based</i></div></div></div><div></div>

IT Procurement Specialist II

<div>
 <p>
  <strong>
   About Afiniti
  </strong>
 </p>
 <p>
  At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.
 </p>
 <p>
  Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.
 </p>
 <p>
  Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.
 </p>
 <p>
  To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the role
  </strong>
 </p>
 <p>
  <strong>
   Procurement Specialist II - Pakistan
  </strong>
 </p>
 <p>
  Procurement team here at afiniti contributes to the organization's success through effective procurement practices and collaborate with cross-functional teams to identity the requirements, optimize procurement strategies and identify cost-saving opportunities while maintaining quality standards. Procurement Analyst II is one of integral part of procurement team, responsible for managing procurement processes and supporting end-users with IT purchases. Liaise with various departments to understand their IT procurement needs and ensure timely delivery of required equipment and services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Gather data for tender launches, including product specifications and expected consumption.
  </li>
  <li>
   Negotiate discounts with suppliers for all purchases.
  </li>
  <li>
   Provide user support for IT purchases such as laptops, printers, and network equipment.
  </li>
  <li>
   Coordinate with end-users to resolve IT issues promptly.
  </li>
  <li>
   Develop relationships with stakeholders, both internal and external.
  </li>
  <li>
   Prepare and evaluate tenders in coordination with Sourcing Specialists and Manager.
  </li>
  <li>
   Review and resolve daily correspondences.
  </li>
  <li>
   Receive and review purchase requisitions, subject to necessary approvals.
  </li>
  <li>
   Maintain relationships with suppliers to ensure optimal service.
  </li>
  <li>
   Keep updated on market prices and maintain supplier records.
  </li>
  <li>
   Visit suppliers to evaluate product offerings and quality, making recommendations for future requirements.
  </li>
  <li>
   Participate in price negotiations and contract formation.
  </li>
  <li>
   Ensure compliance with company rules and regulations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3+ years of relevant global procurement experience.
  </li>
  <li>
   Bachelor's degree, preferably in Information Technology.
  </li>
  <li>
   Proficiency in Microsoft Office Packages.
  </li>
  <li>
   Proficiency in SAP Ariba Sourcing and Oracle NetSuite P2P.
  </li>
  <li>
   Proficiency in reporting (Preferably Power BI)
  </li>
  <li>
   Hands on experience in managing global logistics operations
  </li>
  <li>
   Fluency in spoken and written English.
  </li>
  <li>
   Demonstrated experience in administrative support.
  </li>
  <li>
   Familiarity with sourcing and vendor management.
  </li>
  <li>
   Knowledge of contractual terms and conditions.
  </li>
  <li>
   Prior procurement experience in the IT industry.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong interpersonal and communication skills.
  </li>
  <li>
   Initiative-driven with sound organizational skills.
  </li>
  <li>
   Excellent multitasking abilities.
  </li>
  <li>
   Effective problem-solving skills.
  </li>
  <li>
   Proficient in project management.
  </li>
  <li>
   Ability to communicate effectively and build relationships.
  </li>
  <li>
   Prior procurement experience in the IT industry.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location/Remote work statement
  </strong>
 </p>
 <p>
  <em>
   Hybrid opportunity, Pk based
  </em>
 </p>
</div>


<div><div><b>Overview</b></div>
<div><div>Afiniti's vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti&rsquo; patented technology has paired customers and contact centre agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.</div>
<div></div><div>Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers.<br>
</div><div>To learn more, visit www.afiniti.com.</div>
<div></div><b>Summary</b></div>
<div><br>
The Lead DBA will be responsible for both hands-on database administration and team leadership, focusing on high-availability relational and MPP databases in Linux environments. The role requires a strong technical foundation, proven experience with large distributed systems, and the ability to lead a team providing 24/7 services to global clients.</div>
<div></div><div><b>Key Responsibilities</b></div>
<ul><li>Lead the global DBA team to ensure operational excellence, knowledge sharing, and professional development.</li>
<li>Oversee installation, configuration, administration, monitoring, and upgrading of MySQL, PostgreSQL, and MPP databases (e.g., Greenplum, Cloudberry) to guarantee high availability, security, and optimal performance.</li>
<li>Establish and enforce database governance, operational standards, and best practices.</li>
<li>Provide technical leadership on database design, architecture, capacity planning, and performance tuning for large-scale (multi-TB) systems.</li>
<li>Guide and perform query optimization and support developers/analysts with complex SQL, stored procedures/functions, schema design, and DDL/DML scripts.</li>
<li>Lead troubleshooting and root cause analysis of complex database incidents with adherence to SLAs/OLAs.</li>
<li>Design and implement robust disaster recovery (DR), backup, and high-availability strategies to ensure business continuity.</li>
<li>Partner with application, infrastructure, and security teams to ensure resilient, compliant, and scalable database solutions.</li>
<li>Act as a mentor and escalation point for the DBA team, fostering collaboration, knowledge transfer, and problem-solving culture.</li>
</ul><div><b>Minimum Qualifications</b></div>
<ul><li>8+ years of database administration experience, with at least 3+ years in a senior or lead capacity.</li>
<li>Deep expertise in MySQL and PostgreSQL administration on Linux platforms.</li>
<li>Proven hands-on experience with MPP database platforms (e.g., Greenplum, Cloudberry, Teradata, or similar).</li>
<li>Strong understanding of database internals: engine architecture, storage, memory management, and background processes.</li>
<li>Experience managing enterprise-scale, mission-critical databases (2+ TB).</li>
<li>Excellent leadership, analytical, problem-solving, and communication skills.</li>
</ul><div><b>Preferred Qualifications</b></div>
<ul><li>Experience in managing and optimizing cloud-based database platforms (AWS, Azure, or GCP).</li>
<li>Proficiency in automation and scripting/programming (Python, Bash, or similar).</li>
<li>Demonstrated ability to work effectively in global, distributed teams.</li>
<li>Flexible, proactive, and comfortable working in a fast-paced environment with changing priorities.</li>
</ul><div><b>Location / Hybrid Work Statement</b></div>
<div>Based on the role and function at Afiniti, you may have the opportunity to work hybrid!</div></div><div></div>

Lead Database Administrator

<div>
 <p>
  <strong>
   About Afiniti
  </strong>
 </p>
 <p>
  Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti&rsquo; patented technology has paired customers and contact center agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.
 </p>
 <p>
  Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers.
 </p>
 <p>
  To learn more, visit www.afiniti.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  HR Compliance Specialist - Karachi, Lahore, Islamabad.
 </p>
 <p>
  Afiniti is seeking an HR professional with a strong compliance background to join our Compliance function. This is not an HR department role, instead, you will be embedded in the Compliance team, applying your HR Compliance knowledge to help strengthen and expand our Compliance Program. You will play a key role in executing core compliance activities, monitoring risk indicators, and supporting regulatory research and training deployment. This is an ideal opportunity for someone looking to build deep functional expertise in compliance within a high-growth, fast-moving AI company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Support the roll-out of compliance policies, training programs, and code of conduct initiatives.
  </li>
  <li>
   Conduct compliance risk assessments and maintain regulatory maps.
  </li>
  <li>
   Collaborate with cross-functional stakeholders to track implementation of risk controls and mitigation strategies.
  </li>
  <li>
   Assist in documenting standard operating procedures and organizing compliance repositories.
  </li>
  <li>
   Monitor compliance platforms, tools, and case tracking systems.
  </li>
  <li>
   Support internal investigations and reporting processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3+ years of experience in HR with direct involvement in compliance, legal, or corporate risk activities.
  </li>
  <li>
   Familiarity with global compliance standards such as GDPR, anti-corruption, and whistleblower regulations.
  </li>
  <li>
   Detail-oriented, with strong documentation and organizational skills.
  </li>
  <li>
   Excellent communication and presentation abilities.
  </li>
  <li>
   Proficient with Microsoft Office, especially Excel and PowerPoint.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience in a regulated, tech, or telecom environment.
  </li>
  <li>
   Exposure to compliance tools/platforms (e.g., case management, policy tracking, risk registers).
  </li>
  <li>
   Interest in legal tech, AI ethics, or global data privacy laws.
  </li>
  <li>
   Multi-jurisdictional experience is a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location/Remote work statement
  </strong>
 </p>
 <p>
  This is a hybrid position with a minimum of 4 hours per day overlap with EST.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.
  </em>
 </p>
</div>


Compliance Specialist - HR

Join Afiniti and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Afiniti

ABOUT_COMPANY

IT Procurement Specialist II

IT Procurement Specialist II

Lead Database Administrator

Compliance Specialist - HR