Abrar Admin

AFRO Group

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 📢
 
 We're Hiring | Hardware Management Specialist (Remote)
 
 
 
 
 Company:
 
 Afro Egypt
 
 
 
 Project:
 
 Telecom Egypt
 
 
 Afro Egypt is currently hiring a
 
 Hardware Management Specialist
 
 to support telecom equipment management, reverse logistics, and operational coordination within the Telecom Egypt project.
 
 Key Responsibilities
 
 
 Faulty Equipment Handling &amp; Reverse Logistics
 
 
 <ul>
 <li>
 Manage the end-to-end process for faulty telecom equipment returned from the field.
 </li>
 <li>
 Coordinate the replacement process including verification, tracking, and follow-up with relevant stakeholders.
 </li>
 <li>
 Ensure proper documentation and closure of faulty equipment cases.
 </li>
 </ul>
 
 
 Warehouse &amp; Material Coordination
 
 
 <ul>
 <li>
 Coordinate with warehouse teams for equipment receipt, inspection, storage, and dispatch.
 </li>
 <li>
 Track equipment movement between field teams, warehouses, and repair centers.
 </li>
 <li>
 Ensure accurate inventory handling and reporting.
 </li>
 </ul>
 
 
 Stakeholder Coordination
 
 
 
 Act as a coordination point between multiple stakeholders including:
 
 <ul>
 <li>
 Project Management teams
 </li>
 <li>
 Warehouse and logistics teams
 </li>
 <li>
 Field operations teams
 </li>
 <li>
 Customer representatives
 </li>
 </ul>
 
 Ensure smooth communication and alignment across all involved parties.
 
 
 
 Process Monitoring &amp; Case Management
 
 
 <ul>
 <li>
 Monitor ongoing cases related to faulty equipment and ensure timely resolution.
 </li>
 <li>
 Maintain tracking records and follow up on pending actions.
 </li>
 <li>
 Ensure compliance with the defined operational process.
 </li>
 </ul>
 
 
 Tools &amp; Systems Usage
 
 
 <ul>
 <li>
 Use internal operational tools for case tracking, ticket creation, and status monitoring.
 </li>
 <li>
 Maintain accurate records and updates within the system for transparency and reporting.
 </li>
 </ul>
 
 
 Knowledge Transfer &amp; Process Documentation
 
 
 <ul>
 <li>
 Document operational workflows and maintain clear process guidelines.
 </li>
 <li>
 Support onboarding and training of new team members involved in the process.
 </li>
 </ul>
 
 
 Continuous Improvement &amp; Automation Opportunities
 
 
 <ul>
 <li>
 Identify opportunities to streamline manual processes.
 </li>
 <li>
 Support discussions related to automation of repetitive tasks and workflow optimization.
 </li>
 </ul>
 
 
 Project Support &amp; Operational Alignment
 
 
 <ul>
 <li>
 Support ongoing activities within the Telecom Egypt project related to equipment management and operational coordination.
 </li>
 <li>
 Ensure alignment with project timelines and operational requirements.
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Engineering, Telecommunications, Logistics, or a related field
 
 .
 </li>
 <li>
 
 1&ndash;3 years of experience
 
 in telecom operations, hardware management, logistics coordination, or similar roles.
 </li>
 <li>
 
 Hands-on experience with Nokia operational tools and systems is required.
 
 </li>
 <li>
 Experience in
 
 faulty equipment handling, reverse logistics, or hardware replacement processes
 
 .
 </li>
 <li>
 Familiarity with
 
 warehouse operations and inventory tracking
 
 .
 </li>
 <li>
 Strong
 
 coordination and stakeholder management skills
 
 .
 </li>
 <li>
 Good
 
 documentation, reporting, and case tracking skills
 
 .
 </li>
 <li>
 Ability to
 
 manage multiple tasks and follow up on operational activities effectively
 
 .
 </li>
 <li>
 Experience working on
 
 telecom projects or with telecom vendors is a plus
 
 .
 </li>
 </ul>
 
 📩
 
 To Apply:
 
 
 
 Please send your CV to
 
 jobs@afro-group.com
 
 
 
 
 Subject:
 
 Hardware Management &ndash; Telecom Project
 
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Hardware Management Specialist

Join AFRO Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Hardware Management Specialist