Qureos Mentor

AIG Business Solution Pvt. Ltd

<div>
 
 Client : Amerix Hospital is a new-generation healthcare facility in Dwarka, Delhi, built with a simple promise:&nbsp;
 
 Good people, good medicine harnessing spiritual energy with no shortcuts.
 
 
 
 
 
 
 We combine cutting-edge medical care with a&nbsp;
 
 patient-first, sewa-driven philosophy.
 
 &nbsp;Every patient is treated with compassion, transparency, and dignity. We are now seeking a visionary&nbsp;
 
 Chief Operating Officer (COO)
 
 &nbsp;to lead our growth journey.
 
 
 
 
 
 
 Role Overview
 
 
 
 The COO will act as the&nbsp;
 
 growth engine of Amerix Hospital
 
 &nbsp;driving business development, marketing, doctor engagement, patient experience, and scalable operations.
 
 
 This is not a conventional administrative role. We are seeking a&nbsp;
 
 builder and leader
 
 &nbsp;who can:
 
 <ul>
 <li>
 Grow patient volumes
 </li>
 <li>
 Bring top doctors on board
 </li>
 <li>
 Inspire and develop teams
 </li>
 <li>
 Create systems balancing business excellence with compassionate care
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Development &amp; Partnerships
 
 
 <ul>
 <li>
 Build referral networks with doctors, diagnostic centers, and healthcare providers.
 </li>
 <li>
 Forge partnerships with corporates, insurers, and government programs (e.g., Ayushman Bharat).
 </li>
 <li>
 Lead outreach initiatives to build Amerix&rsquo;s visibility and trust.
 </li>
 </ul>
 
 
 2. Marketing &amp; Patient Growth
 
 
 <ul>
 <li>
 Drive both digital and offline marketing strategies.
 </li>
 <li>
 Position Amerix as an ethical, service-driven brand.
 </li>
 <li>
 Convert inquiries into consultations and treatments with strong conversion strategies.
 </li>
 </ul>
 
 
 
 
 
 3. Doctor Recruitment &amp; Engagement
 
 
 <ul>
 <li>
 Onboard leading consultants and full-time doctors across oncology, surgery, radiology, and supportive care.
 </li>
 <li>
 Foster a culture of respect, collaboration, and recognition aligned with Amerix values.
 </li>
 <li>
 Encourage doctor participation in tumor boards, patient education, and outreach programs.
 </li>
 </ul>
 
 
 
 
 
 4. Talent &amp; Team Development
 
 
 <ul>
 <li>
 Recruit, train, and mentor managers and frontline staff (navigators, nurses, call center, marketing).
 </li>
 <li>
 Build a performance-driven, sewa-based culture to retain and motivate talent.
 </li>
 <li>
 Standardize communication and training to ensure consistent patient experience.
 </li>
 </ul>
 
 
 
 
 
 5. Patient Experience &amp; Retention
 
 
 <ul>
 <li>
 Create seamless patient journeys with minimal drop-offs.
 </li>
 <li>
 Implement patient feedback systems and grievance redressal mechanisms.
 </li>
 <li>
 Develop patient loyalty and retention programs, including family engagement.
 </li>
 <li>
 Uphold Amerix&rsquo;s ethical care model (e.g., refundable consultation policy).
 </li>
 </ul>
 
 
 6. Operations &amp; Compliance
 
 
 <ul>
 <li>
 Build scalable hospital systems for patient flow and support services.
 </li>
 <li>
 Oversee daily hospital operations with focus on efficiency and consistency.
 </li>
 <li>
 Ensure compliance with licensing and readiness for NABH accreditation.
 </li>
 <li>
 Track, analyze, and improve operational excellence and patient satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 
 Experience:
 
 &nbsp;10-15 years in hospital leadership with proven success in&nbsp;
 
 business development, marketing, and doctor engagement.
 
 &nbsp;Exposure to corporate hospitals (Apollo, Max, Fortis, Medanta, or regional chains) preferred.
 </li>
 <li>
 
 Skills:
 
 &nbsp;Healthcare networks, marketing knowledge, patient acquisition strategies, and team building.
 </li>
 <li>
 
 Mindset:
 
 &nbsp;Startup builder, patient-first, ethical yet business-savvy. Able to balance&nbsp;
 
 growth, culture, and systems.
 
 </li>
 <li>
 
 Education:
 
 &nbsp;MBA in Hospital/Healthcare Management or equivalent preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive compensation + performance incentives.
 </li>
 <li>
 A chance to build and scale a hospital from the ground up.
 </li>
 <li>
 Work environment rooted in&nbsp;
 
 trust, sewa, and spiritual energy.
 
 </li>
 <li>
 Opportunity to shape the future of&nbsp;
 
 ethical, patient-centered care
 
 &nbsp;in India.
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 &nbsp;Dwarka, Delhi
 
 
 
 
 
 
 Reports To:
 
 &nbsp;Managing Director
 
 
 
 
 
 At Amerix, we believe healing is a partnership between&nbsp;
 
 good medicine, patient will, family support, and Gods blessings.
 
 &nbsp;If you share this vision and have the drive to grow a hospital with both heart and discipline, we&rsquo;d love to meet you.
 
 
 
 
 
 Interested candidates can apply by sharing their CV at&nbsp;
 
 careers@amerixhospital.com
 
 &nbsp;or
 
 
 
 Reach out to HR and Recruitment Manager: Nishant Rana or&nbsp;
 
 WhatsApp&nbsp;
 
 +91- 9717141179.
 
 
 
 
 
</div>

Chief Operating Officer Hospital

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Chief Operating Officer Hospital