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Al Baseet Group

Job Description &ndash; IT Support &amp; Installation TechnicianWe are looking for an experienced and dependable IT Support &amp; Installation Technician to join our team in the UAE. The role involves installing and supporting software and hardware solutions, handling customer technical issues, and visiting client sites when required.Key Responsibilities<ul><li>Install and set up POS systems, accounting software, printers, barcode scanners, cash drawers, and related equipment.</li><li>Provide technical support to customers remotely and on-site.</li><li>Identify and solve software, hardware, and network issues.</li><li>Configure routers, internet connections, and local networks.</li><li>Train customers on how to use the systems after installation.</li><li>Carry out maintenance visits and follow up with customers when needed.</li><li>Keep records of installations, support cases, and technical work completed.</li><li>Work closely with the sales and technical teams to ensure smooth service delivery.</li><li>Maintain a professional and positive relationship with customers.</li></ul>Requirements<ul><li>Previous experience in IT support, installations, or a similar technical role.</li><li>Good communication skills in both Arabic and English.</li><li>Valid UAE driving license is required.</li><li>Basic knowledge of networking, Windows operating systems, printers, and POS devices.</li><li>Strong problem-solving skills for hardware and software issues.</li><li>Willingness to travel for customer visits when required.</li><li>Well organized, responsible, and ready to learn.</li></ul>Preferred Skills<ul><li>Experience with ERP or accounting systems.</li><li>Basic knowledge of SQL Server.</li></ul>Job TypeFull-timeLocationUnited Arab EmiratesJob Type: Full-timeExperience:<ul><li>ACCOUNTING SOFTWEAR: 2 years (Preferred)</li></ul>Language:<ul><li>ENGLISH AND ARABIC (Preferred)</li></ul>License/Certification:<ul><li>Driving license (Preferred)</li></ul>Work Location: In personApplication Deadline: 18/04/2026

Technical Support Specialist – ERP / POS Systems

Join Al Baseet Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Baseet Group

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Technical Support Specialist – ERP / POS Systems