Qureos Mentor

Al Ghalia Trading

Job Overview We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities<ul><li>Greet clients and visitors with a warm and welcoming attitude</li><li>Answer and direct phone calls with excellent phone etiquette</li><li>Manage scheduling and appointments efficiently</li><li>Perform data entry tasks accurately and promptly</li><li>Maintain an organised reception area and ensure all materials are stocked</li><li>Assist with clerical duties including filing, typing, and document preparation</li><li>Utilise Microsoft Office and Google Workspace for various administrative tasks</li><li>Process invoices and manage basic bookkeeping using QuickBooks</li><li>Collaborate with team members to support overall office operations</li></ul>Experience<ul><li>Previous office or administrative experience is essential</li><li>Proficient computer skills, including typing speed and accuracy</li><li>Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications</li><li>Experience with QuickBooks is advantageous but not mandatory</li><li>Strong organisational skills with the ability to prioritise tasks effectively</li><li>Excellent communication skills, both verbal and written, with a focus on customer service</li><li>Prior clerical experience will be considered an asset</li></ul>We welcome applications from individuals who are eager to contribute positively to our team while developing their professional skills in a supportive environment.Job Types: Full-time, Part-time, PermanentPay: &#65020;4,000.00 - &#65020;5,000.00 per monthExpected hours: 40 per week

Receptionist (Female Saudi Only)

Position SummaryWe are seeking a dynamic and bilingual Recruiter (preferably Saudi or GCC National) with proven experience in high-volume recruitment within Saudi Arabia. The ideal candidate will be fully familiar with end-to-end recruitment practices and well-versed in all relevant KSA government portals and regulations. Hospitality industry recruitment experience will be considered an added advantage.Key Responsibilities<ul><li>Manage the full recruitment cycle from job posting, sourcing, screening, shortlisting, interviewing, and selection through to onboarding.</li><li>Partner with hiring managers to understand manpower requirements and design effective sourcing strategies.</li><li>Source qualified candidates using diverse channels (online job boards, social media, referrals, and headhunting).</li><li>Utilize and manage KSA government portals such as Qiwa, GOSI, Mudad, HRDF, and Taqat to ensure compliance and alignment with Saudization requirements.</li><li>Prepare and process recruitment-related documentation and approvals through government platforms.</li><li>Conduct initial interviews and assessments to ensure candidates&rsquo; technical qualifications and cultural fit.</li><li>Maintain recruitment trackers, pipelines, and regular reporting for management.</li><li>Support onboarding and induction programs to ensure smooth transition of new hires.</li><li>Promote the company&rsquo;s employer brand in the local market to attract top talent.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>Minimum 5 years of recruitment experience in Saudi Arabia, with strong exposure to high-volume hiring.</li><li>Bilingual &ndash; Fluent in Arabic and English (written and spoken).</li><li>Strong knowledge and practical use of Saudi government portals (Qiwa, GOSI, Mudad, HRDF, Taqat, etc.).</li><li>Preferably Saudi or GCC National.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Ability to work under pressure and manage multiple vacancies at once.</li><li>Good understanding of Saudi Labor Law and Saudization policies.</li><li>Proficiency in MS Office and Applicant Tracking Systems (ATS).</li></ul>Preferred Skills<ul><li>Hospitality industry recruitment experience is a plus.</li><li>Strong networking and headhunting abilities.</li><li>Adaptability to changing priorities and business needs.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1583;&#1575;&#1574;&#1605;

Recruiter

<ul><li>To ensure complete understanding of the operation, brand philosophy of LAP and Al Ghalia as a whole</li></ul>o To process all external and internal calls in a timely manner<ul><li>To perform all duties in accordance with the Standard Operating Policies and Procedures with the objective of maximising guest&rsquo;s satisfaction</li><li>To prepare work area for opening, mid-shift, or closing in accordance with the company&rsquo;s standards</li></ul>o To welcome, acknowledge and put guests at ease in a polite, efficient and friendly mannero To get to know guests&rsquo; preferences in order to satisfy their needs and build customer loyaltyo To have sufficient product knowledge to be able to give guest recommendations in a confident and competent mannerTo enter telephone and in-store &lsquo;products reservations into LS System (the Business Unit&rsquo;s computer system); recording every detail and dispatching information to the designated o kitchen sectiono To prepare the order&rsquo;s arrival list on a daily basis and distribute it (both in FOH and BOH)o To update function sheets with order&rsquo;s amendments and inform the concerned sectionso To ensure that the workplace and surrounding areas are kept clean and organized at all timeo To comply with all the company&rsquo;s statutory and legal requirements for fire, licensing and food handlingo To make sure that all furniture, fixtures and equipment are operating safely and maintained as required<ul><li>To assist the SBU&rsquo;s operation in the immaculate upkeep throughout the Call Centre Room</li></ul>o To encourage loyal and repeat business with a personable approach to your duties<ul><li>To report any discrepancies and/or operating issues to the MOD (equipment, connectivity etc.)</li><li>To answer email guest enquiries in a timely manner</li><li>To notify the MOD and/ or Chef of any special guest request</li><li>To record all details related to customer&rsquo;s complaints (guest name, mobile number, complaint reason) and communicate it to the Assistant Call Centre Manager</li></ul>o To report for duty punctually wearing the correct uniform and adhering to grooming standards and hygiene at all times<ul><li>To meet all timelines as required so as to ensure consistency in the service provided</li><li>To inform guests about the SBU&rsquo;s policy (delivery minimum charge, planning bespoke cake orders etc.)</li></ul>o To answer guests&rsquo; requests on social media tools including Lilou Artisan Patisserie WhatsappAny other tasks as assigned by the Shop Manager and Assistant Call Centre Managero Proven experience as a Call Centre Agent for a large-sized organization (preferably from the Hospitality/ Retail Industry)o Height Parameters: Ladies: 5&rsquo;4&rdquo; and Gentlemen: 5&rsquo;6&rdquo;o Customer Management skillso Ability to work both independently and in a teamo Personable and organizedo Ability to prioritize taskso Team-working skills: ability to work alone or as part of a teamo Self-motivated and detail orientedo Customer Management skillso Proficiency in MS Office and call centre equipment/ software programso Excellent interpersonal and communication skillsAbility to remain calm and courteous under pressureJob Types: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1583;&#1575;&#1574;&#1605;Pay: &#65020;4,000.00 - &#65020;5,000.00 per month

call center

Join Al Ghalia Trading and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Ghalia Trading

ABOUT_COMPANY

Receptionist (Female Saudi Only)

Recruiter

call center