Qureos Mentor

Al Ghazi Tractors Ltd. (Al-Futtaim Group)

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 
 
 
 
 About the Division:
 
 
 
 
 
 
 
 Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and &ldquo;Best Corporate Performance&rdquo;.
 
 
 
 
 
 With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: &ldquo;Our most enduring competitive edge is the quality of tractors&rdquo;.
 
 
 
 
 
 
 
 Purpose:
 
 
 
 
 The primary objective of this role is to provide strategic leadership for all administrative, facility, travel, and support services to ensure smooth, compliant, and cost-efficient office operations across the organization. The role oversees office management, fleet management, event management, Health, Safety, Security and Environment. It ensures operational readiness, regulatory compliance, and high-quality service delivery for employees and leadership.
 
 
 
 
 
 
 
 What you will do?
 
 
 
 
 
 
 
 
 Facilities:
 
 
 <ul>
 <li>
 Develop and implement administrative strategy, policies, SOPs, and governance frameworks aligned with company goals.
 </li>
 <li>
 Provide strategic leadership for facilities management to ensure business continuity, infrastructure reliability, and operational effectiveness across all AGTL locations.
 </li>
 <li>
 Oversee planning, modernization, and maintenance of DG Khan plant, regional offices, and corporate facilities.
 </li>
 <li>
 Govern travel services (domestic &amp; international) for employees, guests, and vendors while ensuring timely and cost-efficient arrangements.
 </li>
 <li>
 Lead logistics coordination for corporate events, meetings, engagements, and official activities.
 </li>
 <li>
 Manage office operations including workspace planning, housekeeping, landscaping, reception, and workplace environment standards.
 </li>
 <li>
 Govern contractors, vendors, utilities, rented/leased properties, scrap management, asset documentation, and BMS/power backup systems.
 </li>
 <li>
 Ensure disciplined budget management, project execution, and compliance with facilities-related regulatory standards and government bodies (WAPDA, LESCO, LDA, WASA, etc.).
 </li>
 <li>
 Govern overall fleet management including company vehicles, drivers, fuel cards, maintenance, insurance, and regulatory compliance.
 </li>
 <li>
 Monitor mission logs, route control, fuel usage, repair/maintenance cycles, and vehicle disposal/auctioning.
 </li>
 </ul>
 
 
 Health Safety Security &amp; Environment:
 
 
 <ul>
 <li>
 Provide strategic leadership for AGTL&rsquo;s Security &amp; HSSE framework, ensuring protection of employees, assets, operations, and infrastructure.
 </li>
 <li>
 Establish and govern HSSE and security policies, standards, audits, risk assessments, and incident management protocols.
 </li>
 <li>
 Ensure compliance with regulatory bodies, law-enforcement agencies, and HSSE statutory requirements.
 </li>
 <li>
 Oversee safety and surveillance systems including CCTV, access control, fire safety, alarm systems, and emergency equipment.
 </li>
 <li>
 Drive continuous improvement in safety culture, operational controls, hazard management, and emergency preparedness across all sites.
 </li>
 <li>
 Maintain enterprise-wide readiness for emergencies through drills, updated procedures, and trained personnel.
 </li>
 <li>
 Lead incident reporting, root cause analysis (RCA), and implementation of preventive and corrective actions.
 </li>
 <li>
 Ensure resource allocation and governance of HSSE operations across plants, warehouses, offices, and dealer networks.
 </li>
 </ul>
 
 ------------------------------------------------------------------------------------
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Masters or Equivalent degree in Engineering/Business Studies from reputable institute
 </li>
 <li>
 NEBOSH IGC certification or any other HSE certification will be preferred
 </li>
 </ul>
 
 
 Minimum Experience and Knowledge:
 
 
 <ul>
 <li>
 Minimum 15 years&rsquo; experience in similar roles with at least 3 years in leadership role in manufacturing company.
 </li>
 <li>
 Automotive experience will be preferred.
 </li>
 </ul>
 
 
 Job-Specific/Technical Skills required to complete the tasks:
 
 
 <ul>
 <li>
 Knowledge and understanding of ISO45001 &amp; ISO14001 standards.
 </li>
 <li>
 Handling of large teams, good GR/PR skills
 </li>
 <li>
 Internal/ External Stakeholder Management
 </li>
 <li>
 Can conduct hazard identification &amp; risk assessment.
 </li>
 <li>
 Knowledge and understanding of facilities management and maintenance
 </li>
 </ul>
 
 
</div>

Head of Facilities & HSSE

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 
 
 
 
 About the Division:
 
 
 
 
 
 
 
 
 Al-Ghazi Tractors Limited
 
 , the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and &ldquo;Best Corporate Performance&rdquo;.
 
 
 
 
 
 With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: &ldquo;Our most enduring competitive edge is the quality of tractors&rdquo;.
 
 
 
 
 
 
 
 What you will do?
 
 
 
 
 
 
 
 
 Purpose:
 
 
 
 This role to drive operational excellence across the after sales department by conducting comprehensive process reviews, identifying improvement opportunities, and developing standardized operating procedures as per HOD direction. This role will also support the Head of Aftersales in executing digital transformation initiatives and creating educational content to enhance customer experience and dealer capability.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead process excellence initiatives by reviewing end-to-end aftersales and spare parts processes, mapping workflows, identifying gaps, and updating SOPs, checklists, and job aids for standardized execution.
 </li>
 <li>
 Collaborate with cross-functional teams to streamline handoffs, strengthen process alignment, and monitor compliance through KPIs and continuous improvement methodologies.
 </li>
 <li>
 Support digital transformation by contributing to dealer portals, mobile apps, digital warranty systems, and customer-facing digital tools such as chatbots, FAQs, and self-service platforms.
 </li>
 <li>
 Develop digital training resources, e-learning modules, and engagement content including how-to videos, maintenance guides, and troubleshooting materials.
 </li>
 <li>
 Create educational and customer care materials such as owner manuals, service schedules, safety instructions, recall notices, and communication templates aligned with brand guidelines.
 </li>
 <li>
 Design and support training content for dealers and technicians, including warranty procedures, parts identification, and technical troubleshooting, ensuring accuracy and consistency across all touchpoints.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 
 Master&rsquo;s
 
 or Bachelors in Business Administration/ Operations Management/BS Agricultural Engineering/ Mechanical Engineering or Mechatronics from HEC recognized University.
 
 
 
 
 
 
 Minimum Experience and Knowledge:
 
 
 <ul>
 <li>
 1-2 years of professional experience (fresh graduates with strong academic background and internship experience encouraged to apply).
 </li>
 <li>
 Exposure to automotive, heavy equipment, or manufacturing industries preferred
 </li>
 <li>
 Prior experience in process documentation, quality assurance, or operations roles is advantageous
 </li>
 </ul>
 
 
 
 
 
 Job-Specific Skills:
 
 
 <ul>
 <li>
 Analytical Thinking &amp; Problem Solving.
 </li>
 <li>
 Attention to Detail &amp; Accuracy.
 </li>
 <li>
 Integrity &amp; Ethical Conduct.
 </li>
 <li>
 Effective Communication
 </li>
 <li>
 Continuous Learning Orientation
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
 
 
</div>

Executive Aftersales Service & Spare Parts

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 
 
 
 
 About the Division:
 
 
 
 
 
 
 
 
 Al-Ghazi Tractors Limited
 
 , the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and &ldquo;Best Corporate Performance&rdquo;.
 
 
 
 
 
 With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: &ldquo;Our most enduring competitive edge is the quality of tractors&rdquo;.
 
 
 
 
 
 
 
 What you will do?
 
 
 
 
 
 
 
 
 Purpose:
 
 
 
 The purpose of this role to drive operational excellence in AGTL's spare parts warehousing and distribution network by managing Multan warehouse operations, supervising regional warehouse activities, and implementing data-driven demand planning processes that ensure parts availability, minimize stockouts, and deliver superior customer service to AGTL's dealer and service network.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee end-to-end warehouse operations at Multan and supervise teams across AGTL locations, ensuring smooth receiving, storage, and dispatch processes.
 </li>
 <li>
 Implement optimized storage systems (FIFO/FEFO), maintain warehouse safety and compliance, and enhance productivity through continuous process improvements.
 </li>
 <li>
 Monitor and improve key warehouse KPIs including order fulfillment, dispatch accuracy, inventory accuracy, and operational efficiency.
 </li>
 <li>
 Lead demand planning by forecasting spare parts requirements using sales trends, service patterns, and seasonal analysis.
 </li>
 <li>
 Maintain optimal inventory levels by monitoring fast/slow-moving and obsolete parts, preparing replenishment reports, and supporting cycle counting and reconciliation.
 </li>
 <li>
 Coordinate with procurement, logistics, and sales/service teams to ensure timely parts availability, prevent shortages, and support seamless inbound/outbound operations.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.
 
 
 
 Minimum Experience and Knowledge:
 
 
 <ul>
 <li>
 1-2 years of experience in warehouse operations, inventory management, or supply chain roles (fresh graduates with strong academic background and relevant internships may also apply).
 </li>
 <li>
 Experience in automotive aftermarket, manufacturing, or distribution industry is preferred.
 </li>
 <li>
 Experience in demand planning or inventory forecasting will be preferred
 </li>
 </ul>
 
 
 Job-Specific Skills:
 
 
 <ul>
 <li>
 Analytical Thinking &amp; Problem Solving.
 </li>
 <li>
 Attention to Detail &amp; Accuracy.
 </li>
 <li>
 Integrity &amp; Ethical Conduct.
 </li>
 <li>
 Effective Communication
 </li>
 <li>
 Continuous Learning Orientation
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
 
 
</div>

Executive Aftersales Service & Spare Parts - Warehouse

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 
 
 
 
 About the Division:
 
 
 
 
 
 
 
 Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and &ldquo;Best Corporate Performance&rdquo;.
 
 
 
 
 
 With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: &ldquo;Our most enduring competitive edge is the quality of tractors&rdquo;.
 
 
 
 
 
 
 
 What you will do?
 
 
 
 
 
 
 
 
 
 Purpose
 
 
 
 
 To ensure prompt resolution of customer complaints while delivering the highest level of customer service. Responsible for conducting after-sales service field activities to support business growth, including product testing, trials, and sharing quality feedback. Committed to building long-term customer relationships in the Multan region, with the goal of driving repeat purchases of AGTL products.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage end-to-end warranty claim processing, including claim verification, eligibility checks, technical assessment, approval/ rejection decisions, and ERP processing within defined turnaround times.
 </li>
 <li>
 Ensure strict quality control and fraud prevention through detailed validation of claim documentation, failure analysis, pattern identification, and audit-ready record maintenance.
 </li>
 <li>
 Maintain strong dealer relationships by providing timely updates, clear policy guidance, professional communication on rejections, dispute resolution, and training on proper claim submission.
 </li>
 <li>
 Perform warranty data analysis and reporting, including tracking KPIs, generating monthly dashboards, identifying quality trends, and supporting warranty cost forecasting and product improvement actions.
 </li>
 <li>
 Lead process improvement and compliance efforts by ensuring adherence to AGTL/Al-Futtaim policies, recommending operational enhancements, and supporting cross-functional quality and customer satisfaction initiatives.
 </li>
 <li>
 Administer free service coupon programs by verifying redemption claims, reconciling coupon records with tractor sales, maintaining complete databases, and reporting utilization trends.
 </li>
 <li>
 Coordinate all warranty- and coupon-related payments with Finance, ensuring accurate calculations, timely reimbursements, discrepancy resolution, and complete financial audit trails.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or equivalent, Engineering (Mechanical/Industrial/Agricultural), or related field.
 </li>
 </ul>
 
 
 Minimum Experience and Knowledge:
 
 
 <ul>
 <li>
 5-6 years of professional experience in roles requiring analytical thinking, documentation verification, and decision-making.
 </li>
 <li>
 The candidates with experience of insurance claims processing, bank credit assessments, or quality control and audit functions will be preferred.
 </li>
 </ul>
 
 
 Job-Specific/Technical Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills in English, Urdu and Punjabi.
 </li>
 <li>
 Experienced Computer User, MS EXCEL, MS POWERPOINT.
 </li>
 <li>
 Good analytical and problem-solving skills.
 </li>
 <li>
 Candidate must have a flexible attitude towards working hours as frequent travelling may be required.
 </li>
 </ul>
</div>

Deputy Manager Aftersales Service – Warranty Administrator

<div>
 
 
 
 About us:
 
 
 
 
 
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 
 
 
 
 About the Division:
 
 
 
 
 
 
 
 Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and &ldquo;Best Corporate Performance&rdquo;.
 
 
 
 
 
 With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: &ldquo;Our most enduring competitive edge is the quality of tractors&rdquo;.
 
 
 
 
 
 
 
 What you will do?
 
 
 
 
 
 Overview of Roles:
 
 
 
 
 
 
 The role is responsible for ensuring supplier-side adherence to quality standards through process and product audits, inspection readiness, and systematic improvements. This includes enforcing compliance with Product Inspection Standards (PIS), monitoring audit results, driving defect reduction, and supporting supplier capability through technical guidance and training.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Conduct QMS, process, and product audits at supplier sites, ensuring full compliance with PIS, audit checklists, and required gauges/fixtures.
 </li>
 <li>
 Coordinate calibration of inspection gauges and maintain strict adherence to audit plans and quality standards.
 </li>
 <li>
 Analyze defective/NG parts, drive corrective &amp; preventive actions, and follow up with suppliers to meet CTQ targets.
 </li>
 <li>
 Develop and implement SOPs/work instructions and PDI systems to ensure defect-free parts before dispatch.
 </li>
 <li>
 Prepare and enforce quality plans and QSPs, ensuring 100% compliance across supplier operations.
 </li>
 <li>
 Perform root cause analysis, provide technical guidance, and conduct supplier training to strengthen inspection, testing, and analytical capabilities.
 </li>
 <li>
 Lead supplier development initiatives through regular visits, continuous improvement activities, and execution of the training plan.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 BSc Mechanical/Industrial Engineering from reputed university
 
 
 
 
 
 
 Minimum Experience and Knowledge:
 
 
 
 
 
 
 Min 3~4 years in QA/QC from manufacturing industry.
 
 
 
 
 
 
 Job-Specific/Technical Skills required to complete the tasks:
 
 
 
 
 
 
 Broad knowledge of manufacturing process with practical experience. Proficient level of computer skills including MS office &amp; AutoCAD. Excellent analytical, interpersonal and communication skills. Strong sense of responsibility, flexibility as well as good interpersonal skills. Ability to multi task and work in fast paced environment.
 
</div>

Assistant Manager Supplier Quality Assurance