Abrar Admin

Al Mubarak Tools & Building Materials LLC

Inside Sales &amp; Customer CoordinatorLocation: Deira Reporting To: Managing Director Employment Type: Full-timeRole PurposeThe Inside Sales &amp; Customer Coordinator is responsible for managing day-to-day customer interactions and sales coordination in a structured, disciplined manner.This role acts as the primary point of contact for assigned customers, handling quotations, order coordination, and internal follow-ups with procurement and accounts&mdash;without independent authority over pricing, credit, or commitments.The role is execution-focused, process-driven, and critical to maintaining a professional customer experience.Key Responsibilities<ul><li>Prepare and send quotations to customers via email and WhatsApp using approved pricing and formats</li><li>Follow up on quotations to obtain feedback, LPOs, or revisions</li><li>Receive, review, and validate customer LPOs for accuracy</li><li>Maintain clear, professional communication with customers via email, phone, and WhatsApp</li></ul>Internal Coordination<ul><li>Coordinate with procurement on:</li><li>Product availability</li><li>Lead times</li><li>Order confirmation</li><li>Coordinate with accounts on:</li><li>Customer credit status</li><li>Invoice issuance</li><li>Payment follow-ups (non-confrontational)</li></ul>Order &amp; Documentation Management<ul><li>Ensure all orders are properly documented and approved before processing</li><li>Maintain accurate records of:</li><li>Quotations</li><li>Orders</li><li>Customer communication</li><li>Ensure compliance with internal processes and approval workflows</li></ul>Process &amp; Discipline<ul><li>Follow defined sales, pricing, and credit procedures strictly</li><li>Escalate exceptions or customer requests before committing</li><li>Support management in improving sales coordination processes</li></ul>Job Type: Full-timePay: AED1,000.00 - AED3,500.00 per month

Inside Sales & Customer Coordinator

Join Al Mubarak Tools & Building Materials LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Mubarak Tools & Building Materials LLC

About Company

Inside Sales & Customer Coordinator