Qureos Mentor

Al Pheniq Trading and Electromechanical LLC

Job Title: Sales and CollectorLocation: Ras Al-Khaimah, Ras Al Khaimah, United Arab EmiratesReports To: Bussinuss development ManagerJob Summary:The Sales and Collector is a dual-role position responsible for both generating sales and ensuring timely collection of payments from customers within the designated territory of Ras Al-Khaimah. This role requires a proactive individual with strong sales acumen, excellent communication and negotiation skills, a customer-focused approach, and diligence and persistence in managing accounts receivable.Responsibilities:<ul><li>Sales Generation:</li><li>Identify and prospect potential customers within the assigned territory through various methods (cold calling, networking, referrals, etc.).</li><li>Present and promote the company's products or services to potential clients, highlighting features, benefits, and value propositions.</li><li>Build and maintain strong relationships with new and existing customers.</li><li>Understand customer needs and provide tailored solutions.</li><li>Prepare and deliver sales quotations and proposals.</li><li>Achieve and exceed assigned sales targets and objectives.</li><li>Keep abreast of market trends, competitor activities, and product knowledge.</li><li>Payment Collection:</li><li>Manage and monitor assigned customer accounts to ensure timely payment of outstanding invoices.</li><li>Communicate proactively with customers regarding payment schedules, overdue balances, and payment arrangements.</li><li>Follow up on outstanding invoices through phone calls, emails, and in-person visits as required.</li><li>Negotiate payment plans and settlements with customers within established guidelines.</li><li>Maintain accurate records of collection activities and payment status.</li><li>Identify and escalate delinquent accounts or potential bad debt to the appropriate department.</li><li>Prepare regular reports on collection status and outstanding receivables.</li><li>Customer Relationship Management:</li><li>Serve as a primary point of contact for customers regarding both sales inquiries and payment matters.</li><li>Provide excellent customer service and address customer concerns promptly and professionally.</li><li>Build rapport and maintain positive relationships with customers to foster loyalty and ensure repeat business.</li><li>Administrative Tasks:</li><li>Maintain accurate records of sales activities, customer interactions, and collection efforts.</li><li>Prepare and submit sales reports, collection reports, and other required documentation.</li><li>Ensure compliance with company policies and procedures related to sales and collections.</li><li>Coordinate with internal departments (e.g., finance, customer service, logistics) to resolve customer issues and ensure smooth order processing and delivery.</li><li>Compliance and Regulations:</li><li>Adhere to all relevant local laws and regulations related to sales practices and debt collection in Ras Al-Khaimah and the UAE.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; a bachelor's degree in business administration, marketing, finance, or a related field is preferred.</li><li>Proven experience (typically [Number] years) in a sales role, with some experience in collections or customer service involving financial transactions.</li><li>Strong sales and negotiation skills with a proven track record of achieving targets.</li><li>Excellent communication (verbal and written) and interpersonal skills.</li><li>Strong persuasive and influencing abilities.</li><li>Ability to build and maintain strong customer relationships.</li><li>Good organizational and time management skills.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in basic computer applications (e.g., MS Office Suite).</li><li>Valid UAE driver's license and access to a vehicle may be required depending on the nature of the role and territory.</li><li>Fluency in English is essential; proficiency in Arabic is highly desirable due to the local context.</li></ul>Preferred Skills:<ul><li>Experience in a specific industry relevant to the company's products or services.</li><li>Knowledge of debt collection practices and regulations in the UAE.</li><li>Familiarity with CRM (Customer Relationship Management) software.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Ability to work under pressure and handle challenging situations.</li></ul>Job Types: Full-time, PermanentPay: From AED4,500.00 per monthExperience:<ul><li>UAE: 3 years (Preferred)</li></ul>

Sales collector ( Fire Maintenance)

Purchaser responsibilities include evaluating vendors, negotiating contracts, and preparing reports (e.g. on orders and costs.) For this role, you should have good knowledge of market research, along with solid analytical skills to make sure you&rsquo;re identifying the most profitable offers.Ultimately, you&rsquo;ll create and maintain good relationships with key suppliers to ensure merchandise is high quality and delivered on time.Candidate Should have 2 Years of UAE experience in Fire Safety &amp; MEPResponsibilities<ul><li>Research potential vendors</li><li>Compare and evaluate offers from suppliers</li><li>Negotiate contract terms of agreement and pricing</li><li>Track orders and ensure timely delivery</li><li>Review quality of purchased products</li><li>Enter order details (e.g. vendors, quantities, prices) into internal databases</li><li>Maintain updated records of purchased products, delivery information and invoices</li><li>Prepare reports on purchases, including cost analyses</li><li>Monitor stock levels and place orders as needed</li></ul>Qualifications:<ul><li>High school diploma or equivalent; additional education in supply chain management or a related field is a plus.</li><li>Proven experience as a purchasing assistant or in a similar role, preferably within the fire safety or related industry.</li><li>Strong organizational and time management skills with the ability to prioritize tasks.</li><li>Excellent communication and negotiation skills.</li><li>Proficiency in MS Office and experience with procurement software.</li><li>Attention to detail and accuracy in processing orders and maintaining records.</li><li>Ability to work collaboratively in a team-oriented environment.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available to join Immediately (0-10 days)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>FIRE SAFETY SYSTEM: 2 years (Required)</li></ul>

Purchaser

Job Summary:We are seeking an experienced and dedicated Fire Alarm &amp; Fire Fighting Foreman to join our team immediately. The ideal candidate will have extensive knowledge and hands-on experience in installing, maintaining, and troubleshooting fire alarm systems and fire fighting equipment. This role requires strong leadership skills, attention to detail, and a commitment to ensuring safety and compliance with all relevant regulations.Key Responsibilities:<ul><li>Supervise and lead a team of technicians in the installation, maintenance, and repair of fire alarm systems and fire fighting equipment.</li><li>Conduct regular inspections and tests of fire alarms, sprinklers, and other fire suppression systems.</li><li>Ensure all work is performed in compliance with local, state, and federal fire safety regulations and standards.</li><li>Troubleshoot and resolve issues with fire alarm systems and fire fighting equipment promptly.</li><li>Maintain accurate records of inspections, maintenance, and repairs.</li><li>Coordinate with other departments and contractors to ensure seamless integration and functionality of fire safety systems.</li><li>Provide training and guidance to team members on fire safety protocols and equipment handling.</li><li>Respond to emergency situations and ensure the safety and security of personnel and property.</li></ul>Qualifications:<ul><li>Proven experience as a Fire Alarm &amp; Fire Fighting Foreman or in a similar supervisory role.</li><li>Strong knowledge of fire alarm systems, fire fighting equipment, and relevant safety codes and standards.</li><li>Ability to read and interpret blueprints, schematics, and technical manuals.</li><li>Excellent leadership and communication skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Relevant certifications in fire alarm systems and fire fighting equipment (e.g., NICET, NFPA) are highly desirable.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent; technical training or certifications in fire alarm systems and fire fighting equipment preferred.</li><li>Minimum of 4 years of experience in the fire safety industry, with at least 4 years in a supervisory role.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Able to join immediately?</li></ul>Experience:<ul><li>FIRE ALARM &amp; FIRE FIGHTING: 4 years (Required)</li></ul>License/Certification:<ul><li>UAE Valid Driving License (Preferred)</li></ul>

FIRE ALARM & FIRE FIGHTING FOREMAN

Responsibilities:<ul><li>Maintain files and records with effective filing systems.</li><li>Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)</li><li>Deal with customer complaints or issues.</li><li>Preparing correspondence and sending emails to the clients and sending Service Reports/work completion reports and reminders for the pending jobs &amp; preparing.</li><li>Preparing and following up on the quotation for all the inquiries and according to the service reports</li><li>Preparing the quarterly service report.</li><li>Coordinating and updating the accounts to release the invoices as per the works statutes.</li><li>Maintaining the files for each client.</li><li>Monitoring the ongoing job on the site through the site supervisor or the foreman.</li><li>Preparing the sales order as per received LPOs and AMC contracts.</li><li>Updating the attendance.</li><li>Writing the internal and external letters.</li><li>Updating the PPM schedule.</li><li>Follow up on the delivery schedule for the purchase materials.</li><li>Coordinate with the HR Department for achieving all the employee documents, offer letters, Visa status, contract renewals, and performance evaluation.</li></ul>Requirements and skills:<ul><li>Proven experience as an office coordinator or in a similar role</li><li>Experience in customer service will be a plus</li><li>Knowledge of basic bookkeeping principles and office management systems and procedures</li><li>Outstanding knowledge of MS Office, &ldquo;back-office&rdquo; and accounting software</li><li>Working knowledge of office equipment (e.g. optical scanner)</li><li>Excellent communication and interpersonal skills</li><li>Organized with the ability to prioritize and multi-task</li><li>Reliable with patience and professionalism</li><li>Associate&rsquo;s/College degree; BSc/Ba in business administration or relevant field is a plus.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Able to join within (0 - 10) days?</li></ul>Experience:<ul><li>admin / coordinator: 2 years (Preferred)</li></ul>

Coordinator (Fire Maintenance)

Job Title: Housekeeping TrainerLocation: SHARJAHReports To: Head Housekeeper / Housekeeping Manager / Training ManagerJob Summary:The housekeeping trainer is responsible for developing, delivering, and evaluating comprehensive training programs for all housekeeping staff to ensure the highest standards of cleanliness, hygiene, efficiency, and guest service are consistently maintained throughout the property. This role involves identifying training needs, creating engaging training materials, conducting practical on-the-job training, and assessing the effectiveness of training initiatives in alignment with the property's standards and local regulations in Ras Al-Khaimah.Responsibilities:<ul><li>Training Needs Assessment:</li><li>Collaborate with the head housekeeper/manager and other department heads to identify specific training needs and skill gaps within the housekeeping team.</li><li>Analyze performance standards, quality audit results, guest feedback, and operational requirements to determine training priorities.</li><li>Curriculum Development and Material Creation:</li><li>Design, develop, and update engaging and effective training materials, including standard operating procedures (SOPs), training manuals, presentations, visual aids, and practical exercises.</li><li>Adapt training content to different learning styles and cultural backgrounds, considering the diverse workforce in Ras Al-Khaimah.</li><li>Ensure training materials are aligned with the property's brand standards, safety regulations, and local hygiene guidelines.</li><li>Delivery of Training Programs:</li><li>Conduct a variety of training sessions, including onboarding for new hires, refresher courses for existing staff, and specialized training on new equipment, chemicals, or procedures.</li><li>Utilize various training methods, such as classroom instruction, practical demonstrations, on-the-job coaching, and role-playing, to maximize learning and retention.</li><li>Ensure a positive and supportive learning environment for all participants.</li><li>Schedule and coordinate training sessions to minimize disruption to operations.</li><li>On-the-Job Training and Coaching:</li><li>Provide practical, hands-on training and coaching to housekeeping staff in their daily tasks, ensuring adherence to SOPs and quality standards.</li><li>Observe staff performance and provide constructive feedback and guidance for improvement.</li><li>Act as a role model, demonstrating best practices in cleaning techniques, guest interaction, and professionalism.</li><li>Training Evaluation and Follow-Up:</li><li>Develop and implement methods to evaluate the effectiveness of training programs, including observation checklists, knowledge assessments, and feedback surveys.</li><li>Analyze training results and identify areas for improvement in training content or delivery methods.</li><li>Conduct follow-up sessions and provide ongoing support to ensure that learned skills are consistently applied on the job.</li><li>Maintenance of Training Records:</li><li>Maintain accurate and up-to-date records of all training activities, including attendance, content covered, and assessment results.</li><li>Track the progress and development of individual team members.</li><li>Compliance and Standards:</li><li>Ensure that all training programs incorporate relevant health, safety, and hygiene standards, including local regulations in Ras Al-Khaimah.</li><li>Stay updated on the latest industry best practices and trends in housekeeping and training methodologies.</li><li>Collaboration and Communication:</li><li>Work closely with the head housekeeper/manager and other supervisors to ensure alignment of training with operational needs and performance expectations.</li><li>Communicate effectively with all levels of staff regarding training schedules and requirements.</li><li>Continuous Improvement:</li><li>Continuously review and update training programs and materials to ensure they remain relevant, engaging, and effective.</li><li>Seek opportunities for professional development to enhance training skills and knowledge.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; a degree or diploma in hospitality management, training and development, or a related field is preferred.</li><li>Proven experience (typically [Number] years) working in a housekeeping role within the hospitality industry, with some experience in training or coaching.</li><li>Comprehensive knowledge of cleaning procedures, chemicals, equipment, and best practices in housekeeping.</li><li>Excellent communication, presentation, and facilitation skills.</li><li>Strong interpersonal skills with the ability to build rapport and motivate others.</li><li>Patient, adaptable, and able to work with individuals from diverse backgrounds.</li><li>Excellent organizational and time management skills.</li><li>Ability to develop creative and engaging training materials.</li><li>Basic computer literacy, including proficiency in MS Office Suite.</li><li>Fluency in English is essential; proficiency in Arabic or other languages commonly spoken by the workforce in Ras Al-Khaimah is an advantage.</li></ul>Preferred Skills:<ul><li>Formal certification in training and assessment.</li><li>Experience in developing e-learning modules or utilizing learning management systems (LMS).</li><li>Knowledge of specific hospitality training methodologies and tools.</li><li>Experience in conducting train-the-trainer sessions.</li><li>Familiarity with local health and safety regulations relevant to the hospitality industry in Ras Al-Khaimah.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>UAE: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

HOUSEKEEPING TRAINER