Sales collector ( Fire Maintenance)

Job Title: Sales and Collector

Location: Ras Al-Khaimah, Ras Al Khaimah, United Arab Emirates

Reports To: Bussinuss development Manager

Job Summary:

The Sales and Collector is a dual-role position responsible for both generating sales and ensuring timely collection of payments from customers within the designated territory of Ras Al-Khaimah. This role requires a proactive individual with strong sales acumen, excellent communication and negotiation skills, a customer-focused approach, and diligence and persistence in managing accounts receivable.

Responsibilities:

• Sales Generation:
• Identify and prospect potential customers within the assigned territory through various methods (cold calling, networking, referrals, etc.).
• Present and promote the company's products or services to potential clients, highlighting features, benefits, and value propositions.
• Build and maintain strong relationships with new and existing customers.
• Understand customer needs and provide tailored solutions.
• Prepare and deliver sales quotations and proposals.
• Achieve and exceed assigned sales targets and objectives.
• Keep abreast of market trends, competitor activities, and product knowledge.
• Payment Collection:
• Manage and monitor assigned customer accounts to ensure timely payment of outstanding invoices.
• Communicate proactively with customers regarding payment schedules, overdue balances, and payment arrangements.
• Follow up on outstanding invoices through phone calls, emails, and in-person visits as required.
• Negotiate payment plans and settlements with customers within established guidelines.
• Maintain accurate records of collection activities and payment status.
• Identify and escalate delinquent accounts or potential bad debt to the appropriate department.
• Prepare regular reports on collection status and outstanding receivables.
• Customer Relationship Management:
• Serve as a primary point of contact for customers regarding both sales inquiries and payment matters.
• Provide excellent customer service and address customer concerns promptly and professionally.
• Build rapport and maintain positive relationships with customers to foster loyalty and ensure repeat business.
• Administrative Tasks:
• Maintain accurate records of sales activities, customer interactions, and collection efforts.
• Prepare and submit sales reports, collection reports, and other required documentation.
• Ensure compliance with company policies and procedures related to sales and collections.
• Coordinate with internal departments (e.g., finance, customer service, logistics) to resolve customer issues and ensure smooth order processing and delivery.
• Compliance and Regulations:
• Adhere to all relevant local laws and regulations related to sales practices and debt collection in Ras Al-Khaimah and the UAE.

Qualifications:

• High school diploma or equivalent; a bachelor's degree in business administration, marketing, finance, or a related field is preferred.
• Proven experience (typically [Number] years) in a sales role, with some experience in collections or customer service involving financial transactions.
• Strong sales and negotiation skills with a proven track record of achieving targets.
• Excellent communication (verbal and written) and interpersonal skills.
• Strong persuasive and influencing abilities.
• Ability to build and maintain strong customer relationships.
• Good organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Proficiency in basic computer applications (e.g., MS Office Suite).
• Valid UAE driver's license and access to a vehicle may be required depending on the nature of the role and territory.
• Fluency in English is essential; proficiency in Arabic is highly desirable due to the local context.

Preferred Skills:

• Experience in a specific industry relevant to the company's products or services.
• Knowledge of debt collection practices and regulations in the UAE.
• Familiarity with CRM (Customer Relationship Management) software.
• Strong problem-solving and conflict resolution skills.
• Ability to work under pressure and handle challenging situations.

Job Types: Full-time, Permanent

Pay: From AED4,500.00 per month

Experience:

• UAE: 3 years (Preferred)