Qureos Mentor

AL Rawabi group of companies

Job Title: Customer Care ExecutiveThe Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction through professional and timely support.Key Responsibilities<ul><li>Handle incoming calls, WhatsApp messages, emails, and walk-in customer queries.</li><li>Provide accurate information about products, services, promotions, and policies.</li><li>Resolve customer complaints efficiently and escalate complex issues when required.</li><li>Maintain proper records of customer interactions and follow up on pending cases.</li><li>Coordinate with sales, operations, and warehouse teams to resolve customer issues.</li><li>Process returns, exchanges, and service requests as per company policy.</li><li>Maintain a positive, empathetic, and professional attitude toward customers.</li><li>Meet service KPIs such as response time, resolution time, and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma (preferred).</li><li>1&ndash;2 years of experience in customer service or call center (retail experience preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle difficult customers professionally.</li><li>Basic computer knowledge (MS Office, CRM systems).</li><li>Ability to work in shifts if required.</li></ul>Key Skills<ul><li>Communication &amp; Listening</li><li>Problem Solving</li><li>Patience &amp; Empathy</li><li>Time Management</li><li>Team Coordination</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>Bangla (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Customer care executive

Job SummaryThe Butcher is responsible for cutting, trimming, deboning, and preparing meat products according to company standards, ensuring quality, hygiene, and customer satisfaction at all times.Key Responsibilities<ul><li>Cut, trim, debone, and portion meat (beef, mutton, chicken, etc.) as per customer or company requirements</li><li>Ensure proper handling, storage, and preservation of meat products</li><li>Maintain hygiene and sanitation standards in the work area as per food safety regulations</li><li>Monitor meat quality and report any spoilage or inconsistencies</li><li>Assist in receiving and inspecting meat deliveries</li><li>Maintain proper stock rotation (FIFO system)</li><li>Ensure correct weighing, packaging, and labeling of products</li><li>Maintain and clean cutting tools, equipment, and workstation daily</li><li>Follow health and safety guidelines strictly</li><li>Support customer requests for custom cuts when required</li></ul>Requirements<ul><li>Previous experience as a butcher or in meat cutting (preferred)</li><li>Knowledge of different meat cuts and preparation techniques</li><li>Understanding of hygiene and food safety standards</li><li>Ability to handle knives and cutting equipment safely</li><li>Physically fit to handle long hours and heavy lifting</li><li>Basic communication skills</li></ul>Skills &amp; Competencies<ul><li>Attention to detail</li><li>Speed and efficiency in work</li><li>Cleanliness and hygiene awareness</li><li>Customer service orientation</li><li>Teamwork and discipline</li></ul>Job Types: Full-time, PermanentPay: QAR1,800.00 - QAR2,600.00 per monthLanguage:<ul><li>Hindi/Malayalam (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Butcher/Fish Monger

Job PurposeTo safely operate company vehicles for delivery of goods while also handling sales activities, invoice collection, payment deposits, and maintaining strong customer relationships within assigned routes.Key ResponsibilitiesDriving &amp; Delivery Duties<ul><li>Safely operate company vehicle to assigned routes and customer locations.</li><li>Ensure timely delivery of goods as per schedule.</li><li>Load, unload, and handle products carefully to prevent damage.</li><li>Maintain cleanliness and basic upkeep of the vehicle.</li><li>Follow all traffic laws and company safety policies.</li></ul>Sales &amp; Collection Duties<ul><li>Promote and sell company products to existing and new customers.</li><li>Take customer orders and ensure proper documentation.</li><li>Achieve assigned sales and collection targets.</li><li>Collect payments against invoices from customers.</li><li>Issue/collect invoices and ensure proper signing and acknowledgment.</li><li>Deposit collected cash/cheques to company bank or designated office as instructed.</li><li>Submit daily sales, invoice, and collection reports accurately.</li></ul>Customer Service<ul><li>Maintain strong relationships with customers in assigned route.</li><li>Handle customer queries and complaints professionally.</li><li>Ensure customer satisfaction and repeat business.</li></ul>Requirements<ul><li>Valid driving license (Light/Heavy as required).</li><li>Proven experience in driving and/or sales role preferred.</li><li>Good knowledge of local routes.</li><li>Ability to handle cash and invoices accurately.</li><li>Basic communication and customer handling skills.</li><li>Physically fit for loading and unloading duties.</li><li>Honest, reliable, and responsible.</li></ul>Key Skills<ul><li>Safe driving</li><li>Sales &amp; negotiation</li><li>Invoice handling</li><li>Cash collection &amp; banking</li><li>Time management</li><li>Customer relationship management</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR2,800.00 per monthExperience:<ul><li>Food Sales: 2 years (Required)</li></ul>Language:<ul><li>Malayalam/Hindi (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Driver Medium cum Salesman

Job SummaryThe Assistant Chef will support the kitchen operations by assisting the Head Chef in preparing, cooking, and presenting high-quality dishes, with a focus on continental cuisine. This role is responsible for maintaining kitchen standards, ensuring smooth food preparation, and upholding food safety and hygiene.Key Responsibilities<ul><li>Food Preparation: Assist in preparing, cooking, and presenting dishes, particularly continental cuisine, following recipes and quality standards.</li><li>Kitchen Support: Aid the Head Chef in daily operations, including ingredient preparation, portioning, and plating.</li><li>Quality Control: Ensure dishes are of the highest quality in taste, presentation, and consistency.</li><li>Hygiene and Safety: Maintain strict hygiene and cleanliness standards, adhering to health and safety regulations in all kitchen areas.</li><li>Inventory Management: Help manage stock levels, assist with ordering supplies, and monitor food storage to prevent wastage.</li><li>Team Collaboration: Work closely with kitchen staff, assisting in training and mentoring junior team members as needed.</li></ul>Qualifications<ul><li>Education: Diploma in Hotel Management or Culinary Arts.</li><li>Experience: Minimum 2 years of experience as an Assistant Chef or in a similar role, with a strong background in continental cuisine.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Food Preparation: 2 years (Required)</li><li>Food Handling: 1 year (Required)</li></ul>Language:<ul><li>Malayalam (Preferred)</li><li>Hindi (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Asst Pastry Maker/ Cook

Job Title: Distribution Sales ManagerLocation: Qatar Department: Sales &amp; Distribution Employment Type: Full-TimeJob SummaryWe are seeking an experienced and results-driven Distribution Sales Manager to lead and expand our distribution sales operations. The ideal candidate will be responsible for driving sales growth, managing key accounts, developing distributor relationships, and leading the sales team to achieve revenue and market share targets.Key ResponsibilitiesSales &amp; Business Development<ul><li>Develop and implement distribution sales strategies to achieve company sales targets.</li><li>Identify new business opportunities, markets, and channels to expand distribution.</li><li>Manage and grow relationships with distributors, wholesalers, and key accounts.</li><li>Monitor market trends, competitor activities, and customer needs.</li></ul>Team Management<ul><li>Lead, train, and motivate the distribution sales team.</li><li>Set sales targets and KPIs for the team and monitor performance.</li><li>Conduct regular field visits and performance reviews.</li></ul>Distributor &amp; Channel Management<ul><li>Appoint and manage distributors to ensure strong market coverage.</li><li>Ensure proper stock availability, product visibility, and merchandising standards.</li><li>Support distributors in achieving sales targets and resolving operational issues.</li></ul>Sales Planning &amp; Reporting<ul><li>Prepare sales forecasts, budgets, and periodic reports.</li><li>Analyze sales data and provide insights for strategic decisions.</li><li>Ensure timely collection of payments and maintain healthy receivables.</li></ul>Customer Relationship Management<ul><li>Build strong relationships with key customers and retail partners.</li><li>Address customer complaints and ensure high service standards.</li></ul>RequirementsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>Minimum 5+ years of experience in distribution/FMCG sales.</li><li>Proven track record in achieving sales targets and managing distributors.</li></ul>Skills<ul><li>Strong leadership and team management skills.</li><li>Excellent negotiation and communication skills.</li><li>Strong analytical and problem-solving ability.</li><li>Proficiency in MS Office and sales reporting tools.</li><li>Valid driving license preferred.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Career growth opportunities</li><li>Dynamic and supportive work environment</li></ul>If you are passionate about driving sales growth and building strong distribution networks, we encourage you to apply.Job Types: Full-time, PermanentExperience:<ul><li>FMCG Sales: 3 years (Required)</li></ul>Language:<ul><li>Malayalam (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Distribution - Sales Manager

Job Summary:We are hiring energetic and customer-focused staff for our retail outlet. Selected candidates will be assigned to Sales, Cashier, or Counter Support roles based on store requirements.Available Roles:<ul><li>Sales Associate</li><li>Cashier</li><li>Counter Staff / Store Support</li></ul>Key Responsibilities:<ul><li>Assist customers in product selection and purchases</li><li>Handle billing and cash transactions (for cashier role)</li><li>Maintain cleanliness and product display</li><li>Support daily store operations</li><li>Ensure good customer service at all times</li></ul>Requirements:<ul><li>Previous retail experience preferred</li><li>Basic communication skills in English</li><li>Willingness to work in shifts</li><li>Positive attitude and teamwork</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary</li><li>Accommodation &amp; Transport</li><li>Other company benefits as per policy</li></ul>Application Question(s):<ul><li>Do you have a Valid Qatar ID?</li></ul>Language:<ul><li>Malayalam (Required)</li><li>Hindi (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Retail Store Staffs – Sales / Cashier / Counter Support

Job SummaryWe are looking for a responsible and energetic Merchandiser Cum Driver to support product delivery, merchandising, and outlet coordination. The role involves transporting goods safely, arranging products in outlets, and ensuring proper stock visibility and display.Key Responsibilities Driving<ul><li>Maintain delivery records and obtain outlet acknowledgements</li><li>Ensure proper care and cleanliness of company vehicle</li><li>Follow traffic and safety regulations at all times</li></ul>Merchandising Duties<ul><li>Arrange and display products as per company standards</li><li>Ensure shelves are fully stocked and products are properly faced</li><li>Monitor product expiry and report near-expiry items</li><li>Replace damaged or expired items when required</li><li>Maintain good relationship with outlet staff</li></ul>Stock &amp; Reporting<ul><li>Check stock availability at outlets and report shortages</li><li>Assist in stock rotation (FIFO)</li><li>Submit daily delivery and merchandising reports</li><li>Inform supervisor about market feedback and competitor activity</li></ul>Requirements<ul><li>Valid Qatar driving license</li><li>Previous experience in merchandising / delivery / FMCG preferred</li><li>Basic English communication skills</li><li>Knowledge of Doha routes is an advantage</li><li>Responsible, punctual, and hardworking</li></ul>Working Conditions<ul><li>Outdoor field work</li><li>Rotational shifts if required</li><li>Ability to travel across assigned locations</li></ul>Salary &amp; Benefits<ul><li>As per company policy</li><li>Accommodation &amp; Transport</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>FMCG: 2 years (Required)</li></ul>Language:<ul><li>Malayalam (Preferred)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Merchandiser cum Driver - FMCG

Join AL Rawabi group of companies and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.