Qureos Mentor

Al Saraya Al Hamraa Gen. Trading

&middot; Customer Service &amp; Interaction- Greet and seat guests in a friendly and courteous manner.- Present menus and provide detailed information about menu items, including ingredients and preparation methods.- Take food and drink orders accurately and relay them to the kitchen and bar staff.- Check in with guests periodically to ensure satisfaction and address any concerns or special requests.- Handle guest complaints and concerns with professionalism and a positive attitude.- Provide exceptional customer service to create a welcoming and pleasant dining experience&middot; Food and Beverage Handling- Serve food and beverages to guests in a timely manner.- Ensure that all food and drink items are prepared and served according to restaurant standards and safety guidelines.- Assist with the setup, service, and breakdown of buffet stations, if applicable.- Provide recommendations and upsell menu items when appropriate.&middot; Order Management- Accurately process and manage orders using the restaurant&rsquo;s point-of-sale (POS) system.- Ensure that orders are delivered to the correct table and verify that all items are included.- Monitor and manage the flow of service to maintain efficiency and guest satisfaction.&middot; Table Maintenance- Set up and clean tables before and after guest use, including arranging utensils, napkins, and condiments.- Ensure that dining areas are clean, organized, and properly stocked with necessary items (e.g., glassware, cutlery).- Reset tables quickly and efficiently to accommodate new guests.&middot; Collaboration and Communication- Work closely with kitchen staff, baristas, and other team members to ensure smooth operation and high-qualityService.- Communicate effectively with team members to coordinate service and address any issues that may arise.- Participate in team meetings and training sessions to stay informed about menu changes, service standards,and operational procedures.&middot; Financial Transactions- Present checks to guests and handle cash or credit card transactions accurately.- Process payments and provide change or receipts as required.- Ensure that all financial transactions are recorded correctly and securely, and address any discrepancies promptly.&middot; Compliance and Safety- Follow all health and safety regulations, including proper food handling and sanitation practices.- Adhere to restaurant policies and procedures, including those related to dress code, behavior, and punctuality.- Report any hazards or unsafe conditions to management immediately.&middot; Inventory &amp; Administrative Tasks- Assist in managing and replenishing inventory of tableware, utensils, and condiments as needed.- Report any shortages or issues with supplies to the supervisor or manager.- Update guest information and maintain accurate records of orders and payments.Follow established procedures for opening and closing duties, including cash handling and securing the dining areaQualification : Any graduation or related certification to HospitalityExperience : 1+ years of experience in a related fieldTraining : Certification in Food SafetySkills : Previous experience in a similar roleExcellent communication and interpersonal skillsAbility to work efficiently in a fast-paced environmentStrong attention to detail and problem-solving skillsAbility to handle multiple tasks and prioritize effectivelyMust be able to work flexible hours, including evenings, weekends,and holidays.Job Type: Full-timePay: AED2,500.00 - AED2,800.00 per month

Waiter/Waitress

Food Preparation- Assist in the preparation of ingredients and cooking of dishes as directed by the Sous Chef or Head Chef.- Follow recipes and cooking instructions accurately to ensure consistency and quality.- Prepare and portion food items, including vegetables, meats, and sauces, according to established standards.&middot; Kitchen Operations- Adhere to food safety and hygiene standards, including proper handwashing, sanitation, and safe foodhandling practices.- Monitor and maintain the cleanliness of kitchen equipment and tools.- Report any issues or hazards to the Sous Chef or Head Chef immediately.&middot; Quality Control- Assist in the tasting and quality control of dishes before they are served to ensure they meet therestaurant&rsquo;s standards- Make adjustments to cooking methods and presentation as instructed by senior chefs.&middot; Team Collaboration- Work collaboratively with other kitchen staff to ensure timely and efficient service.- Communicate effectively with colleagues to ensure smooth operation and coordination during service periods.- Take direction from senior kitchen staff and seek guidance as needed.&middot; Hygiene and Safety- Adhere to food safety and hygiene standards, including proper handwashing, sanitation, and safe food handlingpractices.- Monitor and maintain the cleanliness of kitchen equipment and tools.- Report any issues or hazards to the Sous Chef or Head Chef immediately.&middot; Training and Development- Continuously develop culinary skills and knowledge by learning new techniques and recipes from senior chefs.- Participate in training and development opportunities as provided.&middot; Inventory Management- Help monitor stock levels and report any shortages or discrepancies to the Sous Chef or Head Chef.- Assist in the receiving and storing of deliveries, ensuring that food products are checked for quality and freshnessQualification : Basic culinary training or relevant experience in a kitchen environment.Experience : 2 + years of experience in a related fieldTraining : Certification related to Culinary and HospitalitySkills : Understanding of food safety and hygiene practices..Ability to work under pressure in a fast-paced environment.Good communication and teamwork abilities.Flexibility to work various shifts, including weekends and holiday.Enthusiasm for learning and improving culinary skills.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Commi

Position TitleAssistant Restaurant ManagerReports ToRestaurant ManagerPosition OverviewThe Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily food and beverage operations. This role ensures excellent customer service, smooth staff performance, and adherence to quality, hygiene, and safety standards. The Assistant Manager helps drive sales, control costs, and maintain a positive dining experience for all guests.Key ResponsibilitiesOperations Management<ul><li>Assist in supervising daily front-of-house (FOH) and back-of-house (BOH) operations.</li><li>Ensure restaurant cleanliness, ambiance, and presentation standards are consistently met.</li><li>Monitor food and beverage quality and service speed.</li><li>Oversee reservations, table management, and guest flow during peak hours.</li></ul>Customer Service<ul><li>Ensure guests receive prompt, friendly, and professional service.</li><li>Handle customer complaints and resolve issues quickly and effectively.</li><li>Maintain high guest satisfaction scores and encourage repeat business.</li></ul>Staff Supervision &amp; Training<ul><li>Support training of staff.</li><li>Schedule and manage shifts to ensure adequate coverage.</li><li>Monitor staff performance, provide feedback, and enforce service standards.</li><li>Motivate the team to achieve sales and service goals.</li></ul>Financial &amp; Administrative Duties<ul><li>Assist in monitoring sales, labor, and cost of goods to achieve budget targets.</li><li>Support inventory management and ordering of supplies.</li><li>Ensure compliance with cash handling procedures and POS systems.</li><li>Prepare operational reports as requested by the Restaurant Manager.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with health, safety.</li><li>Maintain licensing and legal requirements.</li><li>Conduct regular safety and hygiene inspections.</li></ul>Skills &amp; Qualifications<ul><li>Proven experience in a supervisory or team leader role in F&amp;B.</li><li>Strong knowledge of restaurant operations and service standards.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Proficiency with POS systems and basic MS Office tools.</li><li>Strong attention to detail and organizational skills.</li></ul>Education &amp; Experience<ul><li>Diploma or degree in Hospitality Management, Business, or related field preferred.</li><li>2&ndash;4 years of restaurant supervisory or assistant management experience.</li><li>Food safety certification is an advantage.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthApplication Deadline: 31/08/2025

Assistant Restaurant Manager

Join Al Saraya Al Hamraa Gen. Trading and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Al Saraya Al Hamraa Gen. Trading

ABOUT_COMPANY

Waiter/Waitress

Commi

Assistant Restaurant Manager