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Almadallah Healthcare Management

User Support (Tier 1 &amp; 2): Provide timely and effective technical support to internal staff (and occasionally external clients) via phone, email, and in-person desk-side assistance.Troubleshooting: Diagnose and resolve hardware issues (laptops, desktops, printers, mobile devices) and software problems (Operating systems, Microsoft 365, and proprietary applications).System Administration: Manage user accounts, permissions, and access rights in Active Directory (or Azure AD) and other critical business systems.Onboarding &amp; Offboarding: Set up new hire workstations, configure hardware and software, and manage the technical aspects of employee departure.Asset Management: Maintain an accurate inventory of all IT assets, software licenses, and hardware.Network &amp; Connectivity: Troubleshoot basic network issues, including Wi-Fi connectivity, VPN access, and basic VoIP/telephony problems.Antivirus/Security: Experience installing, configuring, and troubleshooting anti-malware and endpoint security solutions.Documentation: Create and update knowledge base articles, technical documentation, and procedural guides for both end-users and the IT team.Qualification: A Bachelor's Degree in Computer Science or relevant IT certifications.&middot; Experience: Minimum of 3 years of experience in an IT Support, Help Desk, or Desktop Support role.&middot; OS Expertise: Strong proficiency in supporting and troubleshooting operating systems.&middot; Core Applications: Proven experience supporting Microsoft Office 365 (Exchange Online, SharePoint, Teams) or equivalent cloud collaboration suites (e.g., Google Workspace).&middot; Ticketing Systems: Experience working with a professional ticketing system (e.g., Jira Service Desk, ServiceNow, Zendesk) for logging and tracking incidents.&middot; Hardware: Ability to diagnose, repair, and upgrade PC and Mac hardware components.&middot; Communication: Excellent verbal and written communication skills with a focus on customer service and translating technical issues into simple terms.Experience with Mobile Device Management (MDM) solutions.Job Type: Full-timeWork Location: In person

IT Support Engineer - Male

Looking for AccountantWho has minimum 4 years experience in TPA.Job Type: Full-timeWork Location: In person

Accountant - TPA Experience

Join Almadallah Healthcare Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Almadallah Healthcare Management

About Company

IT Support Engineer - Male

Accountant - TPA Experience