Qureos Mentor

Altraize

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 Application Support &amp; Issue Resolution
 
 
 
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 Provide L2/L3 functional application support to their respective business stakeholders in Finance, Supply Chain, and Human Capital (incl. Payroll) teams.
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 Analyze, troubleshoot, and resolve defects, data issues, configuration gaps, and user reported incidents.
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 Document recurring issues, root cause analysis, and system / process improvement recommendations.
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 Ensure timely closure of tickets aligned with defined SLAs.
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 Work with Oracle Support to log, track, and resolve SRs when required.
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 Assist with OTBI, BIP reports, FRS, and dashboards.
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 Support data corrections, reconciliation, and validation.
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 Ensure data integrity across modules.
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 Participate in monthly governance meetings with business and IT leadership.
 
 
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 Enhancements &amp; Change Requests
 
 
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 Work closely with business stakeholders to gather requirements for CRs.
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 Evaluate feasibility, impact analysis, and solution design.
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 Perform configuration, testing (SIT/UAT), and facilitate deployment activities.
 
 
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 Experience &amp; Qualifications
 
 
 
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 7&ndash;10 years functional experience in their respective track Oracle Fusion (Cloud) ERP
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 At least 2-3 end to end implementations, with strong post go live support experience.
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 Solid understanding of integrations, workflow, security, and reporting tools.
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 Experience troubleshooting Fusion issues using logs, audit, and diagnostics.
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 Strong communication skills for dealing with business and IT stakeholders.
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 Ability to work full time on site in Riyadh (Iqama mandatory).
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 Oracle Cloud certification in Financials, SCM, or HCM is a plus.
 
 
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 Soft Skills
 
 
 
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 Strong ownership and accountability mindset.
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 Ability to work under pressure in a live operational environment.
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 Stakeholder engagement and expectation management.
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 Flexibility to support critical issues outside working hours when required
 
 
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 Location: Riyadh, Saudi Arabia (On site, Iqama Mandatory)
 
 
 Language: Fluent in English (must), Arabic speaking is preferred but not mandatory
 
 
 Skills: erp,cloud,fusion,application support,oracle
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Oracle Fusion ERP Support, Riyadh

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Oracle Fusion ERP Support, Riyadh

Oracle Fusion ERP Support, Riyadh