Qureos Mentor

Amana Healthcare

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 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region&rsquo;s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.
 
 
 The Speech and Language Pathologist is responsible for assessing, diagnosing, and treating patients with speech, language, voice, communication, and swallowing disorders. The role plays a vital part in supporting long-term care patients, including those with neurological, developmental, and acquired conditions, to maximize their functional communication and swallowing abilities, thereby enhancing their quality of life.
 
 
 
 Responsibilities
 
 
 
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 Assess and diagnose communication, speech, language, and swallowing disorders across all age groups; conduct bedside and instrumental swallowing assessments.
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 Develop and implement individualized treatment plans based on patient needs, goals, and medical conditions; deliver evidence-based therapy for communication difficulties (e.g., aphasia, dysarthria, apraxia, stuttering, voice disorders) and manage dysphagia.
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 Collaborate with multidisciplinary teams (physicians, nurses, therapists, dietitians, psychologists) to ensure comprehensive care; participate in case conferences, family meetings, and care planning.
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 Educate and counsel patients, families, and caregivers on therapy goals, home programs, and communication strategies; support training of nursing staff and caregivers in managing communication and swallowing issues.
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 Maintain accurate documentation of assessments, treatment plans, progress notes, and outcomes; ensure compliance with Bahrain health regulations, ethical standards, and hospital policies.
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 Engage in professional development by staying current with advances in speech-language pathology practices.
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s or Master&rsquo;s degree in Speech and Language Pathology / Speech Therapy from a recognized university.
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 Valid NHRA license (or eligibility) to practice in Bahrain.
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 Minimum 3 years&rsquo; experience as a Speech and Language Pathologist, preferably in hospital or long-term care settings; experience with adult neurological conditions (stroke, TBI, Parkinson&rsquo;s, dementia) highly desirable.
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 Strong diagnostic and clinical reasoning abilities; commitment to evidence-based practice and continuous learning.
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 Excellent communication, empathy, and patience; ability to educate and support patients, caregivers, and staff effectively.
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 Collaborative team player in multidisciplinary environments.
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</div>

Speech Language Pathologist

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region&rsquo;s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.
 
 
 Reporting to the Senior Medical Coder/ Coding Supervisor, the Medical Coder is responsible for reviewing coding of medical cases, handling claims submission to payers, and all revenue cycle/billing tasks assigned. The role is also responsible in ensuring the accuracy of the coding in patient health records.
 
 
 
 Responsibilities
 
 
 
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 Review and interpret patient medical records to assign accurate diagnosis and procedure codes (International Classification of Diseases, Current Procedural Terminology, and Healthcare Common Procedure Coding System).
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 Ensure full compliance with Department of Health and Dubai Health Authority regulations, Joint Commission International standards, and global coding guidelines.
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 Confirm that all documented diagnoses and procedures are complete, consistent, and fully supported by clinical notes.
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 Communicate directly with physicians, nurses, and other clinical staff to clarify any missing or unclear documentation.
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 Submit coded information promptly to support accurate billing and reimbursement.
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 Perform regular internal coding audits and actively support quality and performance‑improvement initiatives.
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 Keep updated on new coding rules, changes in healthcare regulations, and payer requirements.
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 Uphold Amana Healthcare&rsquo;s focus on patient‑centered excellence through accurate and ethical coding practices.
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 Provide guidance to clinical teams on documentation best practices to improve accuracy and reduce claim rejections.
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s Degree in Health Information Management or any relevant fields
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 Minimum 2-3 years of career experience
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 Relevant experience in a hospital/medical center environment within UAE
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 Coding certificate by AAPC / AHIMA
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 Knowledgeable of DOH/DHA and HIPPA rules and regulation
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 Proficiency with Microsoft Office suite
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 Fluency in written and spoken English
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 </ul>
</div>

Medical Coder LTC

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region&rsquo;s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.
 
 
 The Agent, Contact Center is responsible to provide personalized customer service support by interacting in a courteous and professional manner with customers over the phone, email and if necessary, via other appropriate channels of communication.
 
 
 
 Responsibilities
 
 
 
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 Handle inbound and outbound calls, emails, and customer inquiries; route calls to the appropriate M42 departments when needed.
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 Provide clear and accurate information on appointments, referrals, services, care providers, events, and campaigns.
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 Deliver a consistent customer‑centric experience in every call and email, in line with M42 standards.
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 Ensure timely resolution, escalation, and documentation of customer queries, complaints, and recommendations.
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 Liaise with internal M42 departments to obtain information and support effective complaint resolution.
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 Maintain professional communication, etiquette, and demeanor at all times.
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 Use effective call‑handling skills including proper greetings, active listening, clear questioning, and correct transfer procedures.
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 Comply with health, safety, incident reporting, and infection control policies at all times.
 
 
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 Qualifications
 
 
 
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 Minimum of 2 years&rsquo; relevant experience in the healthcare industry
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 Strong knowledge of medical terminology
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 Excellent computer, typing, and data entry skills
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 Working knowledge of multi‑line telephone systems
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 Fluent in spoken and written English
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 Fluent in spoken and written Arabic
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 </ul>
</div>

Agent, Contact Center

<div>
 
 
 Overview
 
 
 
 Amana Healthcare, brought to you by M42 and Mumtalakat, is pleased to announce the first Amana Healthcare facility in Bahrain, located in Al Jasra. This world-class hospital will provide long-term care and post-acute rehabilitation services.
 
 
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Infection Control Nurse is responsible for developing, implementing, monitoring, and evaluating infection prevention and control programs within the healthcare facility. The role ensures compliance with local health authority regulations, accreditation standards, and evidence-based infection control practices to minimize healthcare-associated infections (HAIs) and ensure patient, staff, and visitor safety.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Infection Prevention &amp; Control Program
 
 
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 Develop, implement, and regularly update infection control policies and procedures.
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 Ensure compliance with national and international infection prevention standards.
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 Monitor adherence to infection control protocols across all departments.
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 2. Surveillance &amp; Monitoring
 
 
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 Conduct ongoing surveillance of healthcare-associated infections (HAIs).
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 Collect, analyze, and interpret infection data and trends.
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 Prepare and present regular infection control reports to management.
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 Investigate outbreaks and recommend corrective and preventive actions.
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 3. Training &amp; Education
 
 
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 Conduct infection control orientation for new staff.
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 Provide regular training sessions on hand hygiene, PPE use, isolation precautions, and waste management.
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 Promote infection prevention awareness campaigns.
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 4. Audits &amp; Compliance
 
 
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 Perform regular infection control audits (hand hygiene, sterilization, environmental cleaning, etc.).
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 Monitor sterilization and disinfection processes.
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 Ensure compliance with regulatory bodies and accreditation requirements.
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 Support internal and external audits.
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 5. Policy Implementation &amp; Risk Management
 
 
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 Participate in risk assessments and quality improvement initiatives.
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 Develop action plans to address identified gaps.
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 Collaborate with department heads to implement corrective actions.
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 6. Occupational Health &amp; Safety
 
 
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 Monitor staff immunization status.
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 Manage exposure incidents (needle stick injuries, blood/body fluid exposure).
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 Provide guidance on post-exposure prophylaxis protocols.
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 7. Environmental &amp; Waste Management
 
 
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 Oversee biomedical waste management practices.
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 Ensure proper cleaning, disinfection, and sterilization standards are maintained.
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 Qualifications
 
 
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 Bachelor&rsquo;s Degree in Nursing (BSN) or equivalent.
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 Valid Nursing License.
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 Certification in Infection Prevention and Control (preferred).
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 Minimum 2&ndash;3 years of clinical nursing experience (ICU or acute care preferred).
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 Prior experience in infection control is an advantage.
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 </ul>
 
 
</div>

Infection Control Nurse

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region&rsquo;s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.
 
 
 The Clinical Analyst acts as a vital bridge between clinical and business operations at Amana Healthcare, ensuring that Hospital Information Systems such as Oracle Cerner and Fusion operate seamlessly to support workflows, enhance patient safety, and drive business growth. This role focuses on innovative system implementation, configuration, and testing, while maintaining data integrity and fostering continuous improvement. It also involves providing ongoing staff training and collaborating closely with clinical and IT teams to optimize Cerner electronic health record applications so they meet organizational needs and elevate patient care delivery.
 
 
 
 Responsibilities
 
 
 
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 Configure and implement Cerner EHR applications tailored to clinical workflows; build, test, and deploy modules (CPOE, PharmNet, Supply Chain, Registration &amp; Scheduling) and enhancements.
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 Conduct system testing and validation to ensure accuracy and performance.
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 Provide advanced end-user support; analyze and resolve complex system issues promptly.
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 Maintain system documentation and update configuration records.
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 Collaborate with healthcare providers and IT teams to optimize functionality and identify workflow improvements.
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 Support Cerner-related projects and upgrades as a technical resource.
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 Develop and deliver training sessions for clinical staff.
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 Create user guides and support materials for Cerner applications.
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s degree in Healthcare, Information Technology, or related field; Cerner certification preferred.
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 Proven experience with Cerner Millennium (PowerChart, PharmNet, Supply Chain) or other Cerner EHR systems; strong analytical, problem-solving, and communication skills.
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 Expertise in Cerner Millennium EHR configuration and support, including build and configuration for CPOE, PharmNet, Supply Chain, Registration &amp; Scheduling; knowledge of solution integration and clinical workflow optimization.
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 Understanding of BMDI and Radiology (optional); proficiency in data integrity and system troubleshooting.
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</div>

Senior Clinical Application Analyst

Join Amana Healthcare and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Amana Healthcare

About Company

Speech Language Pathologist

Medical Coder LTC

Agent, Contact Center

Speech Language Pathologist

Infection Control Nurse

Senior Clinical Application Analyst