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Anderson Wright Consulting Ltd

SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £12.50 per hour + BONUS & BENEFITS Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) THE ROLE <ul> <li>As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone</li><li>Gathering full customer requirements, what they are looking to achieved & their expected spend level.</li><li>Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.</li><li>You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.</li><li>Helping customer choose colours, styles etc.</li><li>Taking phone calls from potential and existing customers as well as suppliers</li><li>Following up internet and email enquiries</li><li>You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required</li><li>Ensuring the showroom is always clean and tidy</li><li>This is a Part Time role working during the week with a Saturday on a Rota Basis</li><li>Working as a part of a small team, helping out in all departments as business dictates</li><li>You will be working from the Thatcham Branch, on the A4.</li></ul> THE PERSON <ul> <li>The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years.</li><li>It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.</li><li>A friendly disposition and ability to engage customers is essential</li><li>Enthusiasm for and a strong interest in home improvements</li><li>The successful candidate must be able to work independently, often looking after the showroom on your own.</li><li>Confident & able to convert a customer enquiry into a lead or home/showroom appointment</li><li>Able to work alternate Saturdays with additional hours as required (No Sundays)</li><li>You must be IT proficient, able to use email, Word, Excel and the Microsoft suite</li><li>You MUST have excellent customer service skills with great customer facing skills</li><li>Hands on and happy to help within all departments</li><li>Live within a commutable distance to the Thatcham Branch</li></ul> THE PACKAGE <ul> <li>Salary £12:50 per hour</li><li>Bonus scheme</li><li>Pro Rata Holiday entitlement </li><li>Free uniform</li><li>Pension Scheme</li><li>Staff Discounts</li><li>Part Time</li></ul> THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £12.50 per hour + BONUS & BENEFITS

Sales and Customer Service Administrator

Join Anderson Wright Consulting Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Anderson Wright Consulting Ltd

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Sales and Customer Service Administrator