Urwah Admin

Apex Group

<div>The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Key Responsibilities
Product Strategy &amp; Development<ul><li>
Own and manage the product roadmap for AIF services in GIFT City.</li><li>
Evaluate market trends, regulatory developments, and client requirements to identify new product opportunities.</li><li>
Partner with leadership to define product positioning, service offerings, pricing models, and competitive differentiation.</li><li>
Drive end-to-end launch of new products, features, or workflow enhancements.</li></ul> 
AIF Category II &amp; Regulatory Expertise<ul><li>
Maintain deep working knowledge of IFSCA regulations related to:<ul><li>
AIF structures</li><li>
Fund accounting &amp; valuation norms</li><li>
Investor onboarding requirements</li><li>
Reporting guidelines (regulatory, investor, and operational)</li></ul></li><li>
Interpret regulatory circulars and market practices to assess product impact.</li><li>
Work with Compliance and Legal teams to ensure adherence to regulatory standards.</li></ul>
Cross-Functional Coordination (Business Operations Technology)<ul><li>
Act as the central liaison between business teams, operations, fund accounting, CRM, legal, and technology.</li><li>
Translate business or regulatory requirements into operational workflows and system specifications.</li><li>
Support operations teams with SOP creation, enhancement, and change implementation.</li><li>
Collaborate with technology teams for system upgrades, automation, workflow design, and Intune/product environment readiness.</li></ul>
Client Interaction &amp; Change Management<ul><li>
Engage with clients to understand product requirements, enhancement requests, and process gaps.</li><li>
Evaluate client change requests (CRs) and translate them into internal action plans with clear timelines and impact assessments.</li><li>
Partner with CRM to ensure service delivery is aligned with product capabilities and evolving client expectations.</li><li>
Conduct product training and awareness sessions for clients and internal teams.</li></ul>
Product Governance &amp; Approvals<ul><li>
Lead the internal product approval process for new offerings and major changes.</li><li>
Prepare product notes, regulatory impact assessments, risk evaluation, and financial feasibility documentation.</li><li>
Present proposals to internal committees (Risk, Compliance, Product Steering, etc.).</li><li>
Ensure that ongoing product enhancements are tracked, approved, and tested rigorously before deployment.</li></ul>
Market Intelligence &amp; Competitor Benchmarking<ul><li>
Track industry developments in GIFT City, AIF ecosystem, and global fund administration models.</li><li>
Conduct competitor benchmarking to maintain product competitiveness.</li><li>
Recommend strategic enhancements to keep offerings aligned with market evolution.</li></ul>
Performance Monitoring &amp; Reporting<ul><li>
Define KPIs for product performance and track adoption, client feedback, and operational efficiency.</li><li>
Prepare regular dashboards for management on product updates, CR status, market changes, and regulatory updates.</li><li>
Identify process gaps and drive continuous improvement.</li></ul><div></div>
Qualifications &amp; Experience<ul><li>
8&ndash;14 years of relevant experience in Product Management, Fund Administration, AIF Operations, or Financial Services.</li><li>
Strong expertise in AIF structures, fund accounting, regulatory frameworks, and investor operations.</li><li>
Prior exposure to GIFT City and IFSCA regulations is highly preferred.</li><li>
Proven experience working cross-functionally with operations, technology, compliance, and client teams.</li><li>
Strong analytical, documentation, and communication skills.</li></ul><div></div>
Skills &amp; Competencies<ul><li>
Deep understanding of AIF Cat II fund structures and regulatory environment.</li><li>
Strong product thinking with ability to convert regulatory/market insights into product strategy.</li><li>
Excellent stakeholder management across business, operations, and clients.</li><li>
Strong project management, process design, and problem-solving skills.</li><li>
Ability to manage multiple initiatives simultaneously with tight timelines.</li><li>
Proficiency in workflow tools, documentation, and product management platforms.</li></ul>
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</div>

Market & Regulatory Strategy Manager

<div>The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Location: Dubai, United Arab Emirates
Segment: Fund Administration / Open Ended Funds
Role Purpose
The Vice President/ Senior Account Manager&ndash; Open Ended Fund Administration is a senior client facing and people management role, responsible for the delivery, oversight and continuous improvement of high-quality fund administration services for a portfolio of open-ended hedge fund clients. The role acts as a senior escalation point for clients and internal stakeholders, ensures regulatory and operational excellence, and leads teams across Dubai and Apex Global Support Centres to deliver accurate, timely and compliant outcomes. The role aligns to the Vice President/ Senior Account Manager expectations with accountability for client outcomes, team leadership, operational efficiency and commercial contribution.
Key Responsibilities
Client Delivery &amp; Service Excellence<ul><li>
Act as the senior point of contact for assigned clients, managing complex client matters, expectations and escalations.</li><li>
Oversee end-to-end delivery of client deliverables including NAV calculations, transfer agency activity, audit coordination, regulatory reporting and client-specific reporting.</li><li>
Ensure consistent adherence to Apex policies, procedures, service standards and regulatory requirements across all client engagements.</li><li>
Proactively identify opportunities to enhance client service delivery and add value through process improvements or expanded service offerings.</li></ul>
Technical Oversight &amp; Risk Management<ul><li>
Provide expert oversight and review of fund accounting activities including portfolio reconciliation, fee calculations (management, performance, equalisation), capital activity and expense accruals.</li><li>
Actively address sub-standard work and ensure corrective action where work does not meet Apex or client expectations.</li><li>
Assess operational, regulatory and reputational risks, taking accountable action to mitigate issues and escalate where required.</li><li>
Support SSAE 18 / SOC control implementation and ongoing compliance in coordination with internal and external auditors.</li></ul>
People Leadership &amp; Team Management<ul><li>
Lead, coach and develop Account Managers, Senior Fund Accountants and Fund Accountants, including first-line managers, ensuring clear objectives, performance feedback and career development.</li><li>
Create a collaborative, inclusive and high-performance team culture aligned with Apex values and leadership expectations.</li><li>
Hold team members accountable for quality, timeliness and conduct, addressing performance issues with timely and constructive action.</li><li>
Support cross-location teamwork with Apex Global Support Centres, facilitating effective communication and shared accountability.</li></ul>
Operational Efficiency &amp; Change<ul><li>
Plan, schedule and manage daily workflows across teams to ensure timely and accurate delivery of all client deliverables.</li><li>
Identify, implement and embed process improvements, automation and system enhancements to improve efficiency, scalability and sustainability.</li><li>
Actively participate in internal projects, new client onboarding, large mandate integrations and change initiatives across the Group.</li></ul>
Commercial &amp; Stakeholder Contribution<ul><li>
Actively coordinate with Apex Global Capability Centres (GCC) in India to ensure timely, accurate and high-quality delivery of fund accounting and operational outputs, with clear ownership, issue tracking and resolution.</li><li>
Work closely with GCC teams to proactively identify, troubleshoot and resolve delivery, quality or timeliness issues within agreed SLAs, escalating where required and driving continuous improvement.</li><li>
Partner with Regional Management, Business Heads and Office Leadership to support day-today office operations, regional initiatives and execution of group priorities.</li><li>
Collaborate closely with Business Development, Sales, and Client Relationship teams to support client onboarding, scope management, pricing discussions, cross-sell initiatives and revenue growth opportunities, in line with regulatory requirements.</li><li>
Maintain strong, constructive working relationships with Compliance, Risk, Governance, Transfer Agency, Tax, Legal and Technology teams to ensure consistent application of Apex policies, risk-based decision making and regulatory compliance.</li><li>
Support accurate and timely billing, invoicing and cash collection, ensuring invoice accuracy, disciplined follow-up and alignment with client SLAs.</li><li>
Contribute to MIS, KPI dashboards and management reporting, providing transparency on service delivery, financial performance, risks, issues and operational metrics.</li><li>
Actively support audit planning and execution, coordinating with internal and external auditors to ensure on-time completion with no major findings.</li><li>
This role is expected to support the effective running of the business and office including but not limited to:</li><li>
Timely and accurate delivery of outputs via GCCs and cross-functional teams.</li><li>
Strong coordination across regional and office teams to deliver group and regional initiatives.</li><li>
High-quality client communication, scope discipline and SLA governance.</li><li>
Commercial contribution through revenue opportunities, cost control and effective resource utilisation.</li><li>
Proactive risk identification, issue resolution and strong governance standards.</li></ul>
Skills, Experience &amp; Qualifications<ul><li>
12&ndash;15 years&rsquo; experience in fund accounting / fund administration, with significant experience in open-ended or hedge fund structures.</li><li>
Strong technical knowledge of NAV preparation, complex fee structures, financial instruments and multi-jurisdictional reporting.</li><li>
Proven people management and leadership experience, including managing managers.</li><li>
Strong understanding of US GAAP and IFRS (as applicable to fund structures).</li><li>
Experience with fund accounting systems (PFS Paxus or equivalent preferred).</li><li>
Professional qualification such as ACCA, CA, CFA, MBA or equivalent preferred.</li><li>
Excellent communication, organisational and stakeholder management skills.</li></ul>
Why Join Apex<ul><li>
Global organisation with strong growth trajectory and international mobility opportunities</li><li>
Clear development pathways aligned to the Apex Professional Development Framework. Opportunity to play a senior leadership role in a growing Middle East fund administration platform.</li></ul>
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</div>

Senior Account Manager

<div>The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you<div><h2 class="jobSectionHeader">
Key Duties &amp; Responsibilities</h2><h3 class="jobSectionHeader">
Quality Review &amp; Compliance</h3><ul><li>
Perform comprehensive quality reviews for all entity types including Corporates, Foundations/Charities, Institutional Investors, Designated Bodies, etc., based on AML policies and guidelines.</li><li>
Identify, document, and report review results along with proposed remedial actions.</li><li>
Conduct remediation activities as per investor risk ratings and maintain well‑organized records.</li><li>
Review and validate US tax forms (W9, W8‑BEN, W8‑IMY, Withholding Statements, etc.).</li><li>
Work with AML regulatory frameworks across jurisdictions such as Cayman, Delaware, Australia, Ireland, Bermuda, and others.</li></ul><h3 class="jobSectionHeader">
Screening &amp; Tools</h3><ul><li>
Utilize screening tools such as World‑Check, Pythagoras, and LexisNexis for due diligence checks.</li><li>
Maintain strong proficiency in Microsoft applications; advanced Excel and presentation skills are an added advantage.</li></ul><h3 class="jobSectionHeader">
Collaboration, Coaching &amp; Reporting</h3><ul><li>
Provide clear feedback and coaching to associates based on review findings.</li><li>
Prepare and deliver required reports in a timely manner without reminders.</li><li>
Work independently as well as within a team, depending on business requirements.</li><li>
Ensure all client deliverables are met within defined timelines.</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Experience</h2><ul><li>
Bachelor&rsquo;s degree in Commerce (preferred).</li><li>
1&ndash;10 years of relevant AML/KYC/Transfer Agency experience.</li><li>
Prior Transfer Agency processing experience is mandatory.</li><li>
Ability to work flexible shifts based on business needs.</li></ul></div>
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</div>

Analyst-Transfer Agency

Join Apex Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Apex Group

About Company

Market & Regulatory Strategy Manager

Senior Account Manager

Analyst-Transfer Agency