Abrar Admin

APP IN SNAP (Private) Limited

<div>
 
 We are looking for a proactive Application Support Engineer to provide technical and operational support for business-critical applications and banking/transaction systems. The ideal candidate will be responsible for monitoring production systems, troubleshooting issues, supporting deployments, and coordinating with development and external teams.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Provide
 
 Level 1 and Level 2 application support
 
 for production systems.
 </li>
 <li>
 Monitor system performance and troubleshoot application issues.
 </li>
 <li>
 Perform
 
 SIT/UAT testing
 
 and assist in production deployments.
 </li>
 <li>
 Maintain and monitor
 
 scheduled jobs and system processes
 
 .
 </li>
 <li>
 Support
 
 PR and DR environments
 
 for applications.
 </li>
 <li>
 Coordinate with
 
 development teams and external vendors
 
 for issue resolution.
 </li>
 <li>
 Analyze logs and system data to identify root causes of incidents.
 </li>
 <li>
 Execute
 
 SQL queries
 
 for data extraction and reporting.
 </li>
 <li>
 Provide support for
 
 ATM, POS, mobile banking, and transaction systems
 
 (if applicable).
 </li>
 <li>
 Assist business users with application-related issues.
 </li>
 <li>
 Ensure system availability and operational continuity.
 </li>
 </ul>
 
 Required Skills
 
 <ul>
 <li>
 SQL and database querying (strong hands-on experience with SQL Server, including advanced query writing for data analysis, troubleshooting is a must)
 </li>
 <li>
 Understanding of IIS server, application deployment, and configuration management
 </li>
 <li>
 Experience in supporting deployments on SQL Server and IIS environments
 </li>
 <li>
 Application troubleshooting and monitoring
 </li>
 <li>
 Production support processes
 </li>
 <li>
 UAT/SIT testing
 </li>
 <li>
 Incident handling and resolution
 </li>
 <li>
 Basic knowledge of middleware and integrations
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Communication and coordination skills
 </li>
 </ul>
 
 Preferred Skills
 
 <ul>
 <li>
 Experience with
 
 Oracle / AS400 systems
 
 </li>
 <li>
 Banking or fintech application support experience
 </li>
 <li>
 Exposure to
 
 core banking systems
 
 </li>
 <li>
 Understanding of
 
 DR/PR environments
 
 </li>
 <li>
 Experience with
 
 transaction monitoring systems
 
 </li>
 </ul>
 
 Education
 
 
 Bachelor&rsquo;s degree in computer science, IT, or related field.
 
 
 Job Type: Full-time
 
</div>

Application Support Specialist

Join APP IN SNAP (Private) Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

APP IN SNAP (Private) Limited

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Application Support Specialist