Urwah Admin

AppedologyPK Recruitment

About the Role: We are looking for a highly organized and proactive Virtual Assistant with an accounting background to support our management team. The ideal candidate will be detail-oriented, sharp, and capable of handling multiple tasks efficiently with minimal supervision. This role requires excellent communication skills, intellectual agility, and strong working knowledge of MS Excel.Key Responsibilities:<ul><li>Provide administrative and accounting support to the management team.</li><li>Handle data entry, bookkeeping, and account reconciliations as needed.</li><li>Prepare, update, and maintain financial records and reports.</li><li>Manage invoices, billing, and expense tracking.</li><li>Perform internet research, document preparation, and email correspondence.</li><li>Coordinate with internal and external stakeholders in a professional manner.</li><li>Assist with scheduling, reporting, and follow-ups.</li><li>Ensure accuracy and timeliness in all assigned tasks.</li><li>Take ownership of projects and deliver results with minimal supervision.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or related field (preferred).</li><li>1&ndash;3 years of experience in accounting support, administrative assistance, or similar role.</li><li>Strong multi-tasking abilities with excellent attention to detail and problem-solving skills.</li><li>Proficient in MS Excel (formulas, data management, pivot tables).</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently with minimal supervision.</li><li>Sharp, quick learner with a proactive and professional mindset.</li></ul>Key Skills:<ul><li>MS Excel</li><li>Accounting &amp; Bookkeeping</li><li>Strong Communication</li><li>Attention to Detail</li></ul>Job Type: Full-timePay: Rs115,000.00 - Rs120,000.00 per monthWork Location: In person

Virtual Assistant – Accounting Background

ey Responsibilities<ul><li>Engage with international clients, primarily from the US Healthcare domain, to close sales for medical billing services and other campaigns.</li><li>Build and maintain strong client relationships through effective communication and follow-ups.</li><li>Understand client needs and provide tailored solutions to meet their business requirements.</li><li>Achieve and exceed monthly and quarterly sales/closure targets.</li><li>Collaborate with the internal teams (operations, billing, and support) to ensure seamless service delivery.</li><li>Maintain accurate records of all client interactions and closures in CRM systems.</li><li>Stay updated on US healthcare billing processes, terminologies, and compliance standards (HIPAA, ICD-10, CPT, HCPCS, etc.).</li><li>Handle objections professionally and work towards building long-term partnerships.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of experience in international closing, preferably in US Medical Billing or Healthcare campaigns.</li><li>Exceptional verbal and written communication skills with a neutral or US accent.</li><li>Strong negotiation, persuasion, and problem-solving skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Knowledge of medical billing cycles, claims processing (837/835), and insurance verification is a strong plus.</li><li>Proficiency in using MS Office, CRM tools, and call management systems.</li><li>Target-driven mindset with proven sales achievements.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs220,000.00 per monthWork Location: In person

Sales Closer

Job Title: Head of Operations &ndash; BPO (US Healthcare Sales)Company: Appedology Pvt. Ltd.Location: DHA Phase 5, Karachi &mdash; Night Shift (US Timings)About AppedologyAppedology is a US-based healthcare solutions company providing B2B medical and healthcare services. We operate a high-performance BPO center in Karachi to support our US clients.Role SummaryWe are seeking an experienced Head of Operations to lead and scale our BPO sales operations catering to US-based healthcare clients. The ideal candidate will drive strategic planning, operational excellence, sales growth, and team development, ensuring all KPIs for US night operations are achieved.Key Responsibilities<ul><li>Oversee day-to-day BPO operations for US-based healthcare sales projects.</li><li>Develop and implement strategic plans to achieve revenue and performance targets.</li><li>Build, mentor, and manage sales and support teams, ensuring strong US-night-shift coverage.</li><li>Track KPIs and prepare weekly and monthly performance reports.</li><li>Liaise with US-based senior management to align sales strategy with business goals.</li><li>Ensure compliance with US healthcare B2B regulatory requirements and company policies.</li><li>Drive process improvement, including automation and productivity initiatives.</li><li>Manage budgeting, resource allocation, and workforce planning.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or Healthcare Management (Master&rsquo;s preferred).</li><li>7+ years of experience in BPO/Call Center operations with at least 3 years in a senior leadership role.</li><li>Proven track record in US B2B healthcare sales operations.</li><li>Strong understanding of US healthcare market dynamics and compliance.</li><li>Excellent leadership, analytical, and decision-making skills.</li><li>Ability to manage large night-shift teams and work in US business hours.</li><li>Exceptional communication and interpersonal skills.</li></ul>Shift &amp; Location<ul><li>Shift: Night Shift (US Timings &ndash; EST/PST overlap)</li><li>Office Location: DHA Phase 5, Karachi</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Health insurance and other benefits as per company policy.</li><li>Opportunity to lead a rapidly growing US healthcare BPO operation.</li><li>Dynamic, collaborative, and professional work environment.</li></ul>Job Type: Full-time

Head of Operations (US BASE BPO)

Job Title: Director of Operations &ndash; BPO (US Healthcare Sales)Company: Appedology Pvt. Ltd.Location: DHA Phase 5, Karachi &mdash; Night Shift (US Timings)About AppedologyAppedology is a US-based healthcare solutions company providing B2B medical and healthcare services. We operate a high-performance BPO center in Karachi to support our US clients.Role SummaryWe are seeking an experienced Director of Operations to lead and scale our BPO sales operations catering to US-based healthcare clients. The ideal candidate will drive strategic planning, operational excellence, sales growth, and team development, ensuring all KPIs for US night operations are achieved.Key Responsibilities<ul><li>Oversee day-to-day BPO operations for US-based healthcare sales projects.</li><li>Develop and implement strategic plans to achieve revenue and performance targets.</li><li>Build, mentor, and manage sales and support teams, ensuring strong US-night-shift coverage.</li><li>Track KPIs and prepare weekly and monthly performance reports.</li><li>Liaise with US-based senior management to align sales strategy with business goals.</li><li>Ensure compliance with US healthcare B2B regulatory requirements and company policies.</li><li>Drive process improvement, including automation and productivity initiatives.</li><li>Manage budgeting, resource allocation, and workforce planning.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or Healthcare Management (Master&rsquo;s preferred).</li><li>7+ years of experience in BPO/Call Center operations with at least 3 years in a senior leadership role.</li><li>Proven track record in US B2B healthcare sales operations.</li><li>Strong understanding of US healthcare market dynamics and compliance.</li><li>Excellent leadership, analytical, and decision-making skills.</li><li>Ability to manage large night-shift teams and work in US business hours.</li><li>Exceptional communication and interpersonal skills.</li></ul>Shift &amp; Location<ul><li>Shift: Night Shift (US Timings &ndash; EST/PST overlap)</li><li>Office Location: DHA Phase 5, Karachi</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Health insurance and other benefits as per company policy.</li><li>Opportunity to lead a rapidly growing US healthcare BPO operation.</li><li>Dynamic, collaborative, and professional work environment.</li></ul>Job Type: Full-time

Director, Operations (US HEALTHCARE)

Position: Team Lead &ndash; UI/UX DesignLocation: Karachi Job Type: Full-Time - Onsite (Evening Shift) Experience Level: 5&ndash;7 Years (including 2+ years in leadership) Education: Bachelor&rsquo;s degree in Design, HCI, Fine Arts, or related field (Master&rsquo;s preferred) Salary: PKR 140,000 &ndash; 150,000Job SummaryAppedology is looking for a highly skilled and visionary Team Lead &ndash; UI/UX Design to guide our design team in crafting seamless, user-centered digital experiences. This leadership role blends creativity with strategy, requiring expertise in UI/UX design and the ability to mentor designers, collaborate with cross-functional teams, and deliver high quality, impactful products.Key Responsibilities<ul><li>Lead, mentor and inspire a team of UI/UX designers to foster creativity and professional growth.</li><li>Define and implement design standards, guidelines, and best practices across digital platforms.</li><li>Collaborate with product managers, developers, and stakeholders to align business goals with user needs.</li><li>Conduct and oversee user research, usability testing, and feedback sessions to inform design decisions.</li><li>Translate complex concepts into intuitive interfaces and engaging user journeys.</li><li>Review and provide constructive feedback on team deliverables to ensure world-class quality.</li><li>Stay updated with design trends and emerging technologies to drive innovation.</li><li>Manage project timelines, allocate resources, and ensure timely delivery of assets.</li><li>Advocate for user-centric design thinking across the organization.</li></ul>Requirements<ul><li>Bachelor&rsquo;s in Design, HCI, Fine Arts, or related field (Master&rsquo;s preferred).</li><li>6+ years of UI/UX design experience, with at least 2 years in a leadership role.</li><li>Strong portfolio showcasing impactful user-centered design projects.</li><li>Expertise in tools like Figma, Adobe XD, InVision, Sketch.</li><li>Deep understanding of UX research, usability testing, and accessibility standards.</li><li>Excellent visual design skills (typography, color, layout).</li><li>Proven leadership, communication, and stakeholder management ability.</li><li>Strong balance of creativity, strategy, and execution.</li></ul>Preferred Skills<ul><li>Experience in Agile/Scrum environments.</li><li>Knowledge of HTML, CSS, JavaScript basics.</li><li>Familiarity with design systems and component libraries.</li><li>Strong problem-solving and decision-making skills.</li></ul>What We Offer<ul><li>5 Working Days (Monday&ndash;Friday)</li><li>Medical Insurance &amp; Provident Fund</li><li>Free Pick and Drop Service</li><li>Professional growth opportunities in a collaborative, creative environment</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthWork Location: In person

Team Lead UI/UX Design