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ArcticPoint Refrigeration & Climate Solutions

About the RoleAl Qassim is a growing hub for industrial and commercial operations, and at ArcticPoint Refrigeration &amp; Climate Solutions, we bring the same standard of excellence to every refrigeration and HVAC project we take on. We deliver reliable, cutting-edge cooling solutions that keep businesses running smoothly.We are looking for an Operations Supervisor &ndash; Field Services / Technical Manager who can take ownership of our field operations. You aren&rsquo;t just managing schedules; you are defining the standards for service quality, team performance, and operational efficiency. You will lead a skilled team of technicians, bridging the gap between technical expertise, client needs, and business objectives. You are the advocate for operational excellence in a room full of stakeholders and technical challenges.Why Work With Us?The Environment: Our operations hub in Al Qassim Industrial City is designed for efficiency and collaboration. You&rsquo;ll lead a motivated team with access to the tools and support needed to excel.Operational Excellence: We value precision, safety, and consistency. You will have a direct influence on the way our field teams deliver service, from preventive maintenance to complex refrigeration system installs.Modern Tools &amp; Technology: Our teams use advanced diagnostics, scheduling software, and maintenance management systems. You&rsquo;ll work with cutting-edge refrigeration and HVAC technology across commercial and industrial projects.Growth Opportunities: ArcticPoint invests in its leaders. You&rsquo;ll have opportunities for skill development, leadership coaching, and career advancement as the company expands in Saudi Arabia.Key ResponsibilitiesTeam Leadership:<ul><li>Lead, coach, and mentor a team of field technicians</li><li>Conduct performance reviews and provide actionable feedback</li><li>Build a culture of accountability, safety, and excellence</li></ul>Field Operations Management:<ul><li>Oversee installation, maintenance, and repair projects</li><li>Schedule and prioritize service calls to maximize efficiency</li><li>Ensure compliance with safety and technical standards</li></ul>Client Engagement:<ul><li>Act as the main point of contact for clients during projects</li><li>Ensure service quality meets or exceeds client expectations</li><li>Resolve technical or operational challenges proactively</li></ul>Operational Reporting:<ul><li>Maintain accurate records of service reports, inventory, and job completion</li><li>Analyze team performance and workflow for continuous improvement</li></ul>What We Are Looking ForExperience:<ul><li>6+ years in HVAC, refrigeration, or industrial maintenance</li><li>Minimum 2 years in a supervisory or management role</li></ul>Technical Expertise:<ul><li>Strong understanding of commercial and industrial refrigeration systems</li><li>Hands-on troubleshooting and repair skills</li></ul>Leadership Skills:<ul><li>Ability to motivate a technical team and enforce high standards</li><li>Excellent problem-solving and decision-making capabilities</li></ul>Mindset:<ul><li>Pragmatic and results-oriented</li><li>Ability to balance operational perfection with practical solutions</li></ul>Pay: ﷼20,000.00 - ﷼30,000.00 per monthWork Location: In person

Operations Supervisor – Field Services / Technical Manager

Join ArcticPoint Refrigeration & Climate Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ArcticPoint Refrigeration & Climate Solutions

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Operations Supervisor – Field Services / Technical Manager