Qureos Mentor

ARDENON | A PREMIER TECHNOLOGY INTEGRATOR

<div>
 
 
 Company Description
 
 
 
 
 Ardenon
 
 &reg; is a professional technology systems integrator delivering advanced
 
 ELV, ICT, and AV solutions
 
 to the hospitality, commercial, and enterprise sectors. Combining world-class products with precise engineering and seamless execution.
 
 
 
 
 
 
 Role Description
 
 
 
 The
 
 Head of Operations
 
 leads the end-to-end delivery of Ardenon&rsquo;s projects and services, ensuring operational excellence across engineering, project execution, logistics, and service delivery. This role bridges
 
 strategy and execution
 
 &mdash; turning vision into structured processes, optimized performance, and on-time project completion with the highest quality standards.
 
 
 
 
 
 Operational Leadership
 
 <ul>
 <li>
 Oversee daily operations across all projects, installations, and service activities.
 </li>
 <li>
 Develop, implement, and continuously improve operational processes, policies, and workflows.
 </li>
 <li>
 Lead and mentor project managers, site engineers, and technical teams to ensure efficient project execution.
 </li>
 <li>
 Manage resource planning, workload allocation, and team performance.
 </li>
 </ul>
 
 Project Execution &amp; Delivery
 
 <ul>
 <li>
 Ensure all projects are delivered
 
 on time, within scope, and within budget.
 
 </li>
 <li>
 
 Oversee project planning, procurement coordination, installation, testing, and commissioning.
 
 </li>
 <li>
 
 Conduct periodic site visits and technical audits to maintain operational quality.
 
 </li>
 <li>
 
 Implement standard operating procedures (SOPs) for project delivery and after-sales support.
 
 </li>
 </ul>
 
 Commercial &amp; Strategic
 
 <ul>
 <li>
 Collaborate with the CEO and Sales team on project planning, pricing strategy, and execution readiness.
 </li>
 <li>
 Optimize cost control, procurement efficiency, and resource utilization.
 </li>
 <li>
 Support strategic planning and growth initiatives to scale Ardenon&rsquo;s operations.
 </li>
 </ul>
 
 Client Experience &amp; Quality Assurance
 
 <ul>
 <li>
 Ensure each client receives seamless delivery, clear communication, and high-performance outcomes.
 </li>
 <li>
 Drive service-level agreement (SLA) compliance and proactive maintenance operations.
 </li>
 <li>
 Resolve escalations and operational challenges with professionalism and speed.
 </li>
 </ul>
 
 Process &amp; Technology Integration
 
 <ul>
 <li>
 Champion digital transformation within operations &mdash; adopting tools for project tracking, documentation, and reporting (e.g., Rukovoditel ERP/CRM, dashboards).
 </li>
 <li>
 Ensure accurate documentation of project records, drawings, and QA/QC reports.
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Engineering, Project Management, or a related technical field.
 
 </li>
 <li>
 
 Minimum 3-5 years of experience
 
 in technology integration, AV/ELV/ICT projects, or construction-related operations.
 </li>
 <li>
 Proven experience leading multidisciplinary teams and managing multiple concurrent projects.
 </li>
 <li>
 Strong understanding of
 
 technical integration processes
 
 (IPTV, digital signage, AV distribution, control systems, etc.).
 </li>
 <li>
 Excellent communication, leadership, and organizational skills.
 </li>
 <li>
 PMP or equivalent certification preferred.
 </li>
 </ul>
 
 Core Competencies
 
 <ul>
 <li>
 Strategic operational planning
 </li>
 <li>
 Project lifecycle management
 </li>
 <li>
 Process optimization &amp; efficiency
 </li>
 <li>
 Quality control and risk management
 </li>
 <li>
 Budgeting &amp; cost control
 </li>
 <li>
 Vendor and subcontractor coordination
 </li>
 <li>
 Leadership &amp; team development
 </li>
 <li>
 Client relationship management
 </li>
 </ul>
 
 Performance Metrics
 
 <ul>
 <li>
 Project delivery timelines
 </li>
 <li>
 Operational cost efficiency
 </li>
 <li>
 Quality and rework ratio
 </li>
 <li>
 Client satisfaction (SLA performance)
 </li>
 <li>
 Team performance and utilization
 </li>
 </ul>
</div>

Head of Operations

Join ARDENON | A PREMIER TECHNOLOGY INTEGRATOR and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ARDENON | A PREMIER TECHNOLOGY INTEGRATOR

ABOUT_COMPANY

Head of Operations