Urwah Admin

Assiyana

Receptionist Job Brief:Are you a personable and organized individual with excellent communication skills? We are seeking a dedicated receptionist to join our team. As a receptionist, you will play a crucial role in creating a positive impression and ensuring smooth operations in the front office.Responsibilities:1. Greet Visitors: Welcome guests, clients, and employees with a warm and friendly demeanor, providing assistance as needed.2. Answer Incoming Calls: Manage a multi-line phone system, screen and direct calls to the appropriate departments or individuals.3. Handle Correspondence: Receive and distribute mail, packages, and deliveries promptly.4. Provide Information: Offer information about the company, its services, and basic inquiries from visitors or callers.5. Schedule Appointments: Coordinate and schedule appointments, meetings, and conference rooms as required.6. Maintain Reception Area: Ensure the reception area is clean, organized, and presentable at all times.7. Manage Supplies: Monitor and replenish supplies, such as stationery, and other essentials.8. Assist with Administrative Tasks: Support administrative staff with various tasks, including data entry, filing, and photocopying.9. Handle Inquiries: Respond to inquiries via email, phone, or in-person in a professional and timely manner.10. Adhere to Security Procedures: Follow security protocols, including issuing visitor badges and monitoring access to the premises.Requirements:1. Excellent Communication Skills: Strong verbal and written communication abilities are essential for interacting with visitors, clients, and colleagues effectively.2. Customer Service Oriented: A customer-centric approach with a focus on providing exceptional service to all guests and callers.3. Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a well-organized workspace.4. Professionalism: Maintain a professional appearance and demeanor in all interactions, representing the company in a positive light.5. Tech-Savvy: Proficiency in using office equipment, such as phones, printers, and computers, as well as software applications like MS Office.6. Problem-Solving Abilities: Resourcefulness and the ability to handle unexpected situations or inquiries efficiently.7. Attention to Detail: Accuracy and attention to detail in tasks like message-taking, appointment scheduling, and handling confidential information.8. Flexibility: Willingness to adapt to changing priorities and assist with additional duties as required.9. Previous Experience: Prior experience in a receptionist or customer service role is mandatory and preferably within the hotels industry.If you're a proactive and personable individual with a passion for providing exceptional service, we'd love to hear from you! Join our team. Apply now!Job Type: Full-timePay: QAR4,000.00 per monthApplication Question(s):<ul><li>Are you currently in Doha?</li><li>Do you hold a valid QID?</li><li>Can you obtain an NOC?</li><li>How many years of experience do you have in a similar role?</li><li>How many years of work experience do you have as receptionist in a hotel?</li><li>How much salary are you expecting?</li><li>What is your availability to join?</li><li>What is your level of proficiency in English (reading, writing and speaking)?</li><li>What is your level of proficiency in Arabic (reading, writing and speaking)?</li></ul>

Receptionist

Job Brief:We are seeking a skilled Machineries Technician to join our facility management team in Qatar. The ideal candidate will have hands-on experience in diagnosing, repairing, and maintaining various types of machinery, particularly soft services equipment. The role requires strong technical expertise, analytical thinking, and the ability to solve mechanical and software-related malfunctions efficiently not just through part replacement but through effective repair solutions.Key Responsibilities:<ul><li>Diagnose, troubleshoot, and repair mechanical and electrical issues in various machines, especially soft services equipment (e.g., cleaning and maintenance machines).</li><li>Conduct preventive and corrective maintenance to ensure optimal performance and minimize downtime.</li><li>Perform repairs at the component level where possible, rather than relying solely on part replacement.</li><li>Identify root causes of failures and implement corrective measures.</li><li>Work with machine control software for calibration, configuration, and issue resolution.</li><li>Maintain maintenance records, reports, and service logs accurately.</li><li>Support procurement teams by providing technical input for spare parts and equipment.</li><li>Follow company safety standards and ensure all equipment is serviced according to manufacturer guidelines.</li></ul>Job Requirements:<ul><li>Diploma or technical certification in Mechanical, Electrical, or Mechatronics Engineering (or related field).</li><li>Minimum 5 years of experience in machinery maintenance and repair, preferably within the facility management or soft services sector.</li><li>Strong hands-on experience in troubleshooting and repairing machines, not limited to part replacement.</li><li>Familiarity with machine software and diagnostic tools.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Ability to work independently and under pressure.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Must be based in or willing to relocate to Qatar.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you currently based in Qatar?</li><li>Do you hold a valid QID?</li><li>Do you hold a valid Qatari driving license?</li><li>Can you obtain an NOC?</li><li>How many years of work experience do you have in a similar role?</li><li>What is your current total salary package?</li><li>What is your availability to join?</li></ul>

Machineries Technician

Job Brief:The Soft Services Operations Officer plays a strategic role in optimizing the performance of the Soft Services Department. The job holder is responsible for enhancing operational efficiency, optimizing resource allocation, ensuring cost control, and maintaining service excellence across all facilities. This position requires a proactive and analytical professional who can design, implement, and continuously improve processes that elevate the quality, efficiency, and effectiveness of service delivery.The role also entails overseeing key cost drivers such as workforce deployment, chemical usage, and transportation management, ensuring all activities align with budgetary targets and company objectives. The job holder will act as a bridge between operational teams, management, and clients, ensuring high standards of service and customer satisfaction.Key Responsibilities:Operational Efficiency &amp; Process Optimization<ul><li>Develop, implement, and continuously improve operational procedures, SOPs, and workflows to increase efficiency and service effectiveness.</li><li>Optimize manpower allocation and scheduling to reduce overtime, idle time, and overall labor costs.</li><li>Streamline resource utilization including tools, equipment, and materials to minimize waste and maximize productivity.</li><li>Conduct periodic process audits to identify bottlenecks and implement corrective actions.</li></ul>Cost Control &amp; Budget Compliance<ul><li>Monitor departmental budgets, ensuring compliance with financial targets related to labor, transportation, and consumables.</li><li>Analyze and control chemical consumption, ensuring environmentally responsible and cost-effective use.</li><li>Identify and execute cost-reduction initiatives without compromising service quality.</li><li>Collaborate with procurement to evaluate supplier performance and negotiate cost-effective contracts.</li></ul>Quality &amp; Training<ul><li>Maintain and enhance service quality standards through regular performance evaluations and inspections.</li><li>Develop and conduct both technical and non-technical training programs for cleaning and soft services teams.</li><li>Implement BICSc standards and ensure continuous certification compliance.</li><li>Foster a culture of continuous improvement and professional development within the team.</li></ul>Technology &amp; Reporting<ul><li>Utilize CAFM and other FM technologies to monitor performance, generate analytical reports, and support data-driven decisions.</li><li>Design and implement reporting dashboards and KPIs to track service performance, resource utilization, and cost indicators.</li><li>Support digital transformation initiatives within the department to improve visibility and operational control.</li></ul>Transportation &amp; Logistics<ul><li>Oversee and optimize workers&rsquo; transportation planning to minimize costs and maximize efficiency.</li><li>Coordinate with HR and Logistics departments to ensure compliant and effective employee mobility.</li><li>Monitor transportation service providers&rsquo; performance and compliance with company policies.</li></ul>Leadership &amp; Customer Relations<ul><li>Supervise, guide, and motivate soft services supervisors and team leaders to achieve operational goals.</li><li>Maintain effective communication with clients and stakeholders, ensuring high levels of satisfaction and trust.</li><li>Lead by example in promoting safety, quality, and professionalism across all teams.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Facilities Management, Business Administration, or a related field.</li><li>Minimum 5&ndash;7 years of experience in Soft Services Operations, with at least 3 years in a supervisory or officer-level role.</li><li>BICSc Certification (mandatory).</li><li>Advanced user of CAFM systems and Microsoft Office tools (Excel, Power BI preferred).</li><li>Strong analytical, reporting, and problem-solving skills.</li><li>Proven leadership and people management capabilities.</li><li>Excellent written and verbal communication skills in English (Arabic is an advantage).</li><li>Valid Qatar Driving License (mandatory).</li></ul>Key Competencies:<ul><li>Strategic thinking and process optimization</li><li>Cost management and budget control</li><li>Operational excellence and quality management</li><li>Customer service orientation</li><li>Team leadership and development</li><li>Digital and analytical mindset</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you currently in Doha?</li><li>Do you hold a valid QID?</li><li>Do you hold a valid Qatari Driving License?</li><li>Are your BICSc certified?</li><li>How many years of work experience do you have in a similar role?</li><li>How many years of work experience do you have in CAFM systems? </li><li>What is your level in Microsoft excel from 1 to 10? (1 too low, 10 too high)</li><li>How many years of experience do you have in delivering BICSc training?</li><li>What is your current total salary package?</li><li>What is your availability to join?</li></ul>

Soft Services Operations Officer

Job BriefWe are seeking a diligent and detail-oriented Female Housekeeper to maintain cleanliness and ensure the comfort of our clients. The ideal candidate will have a passion for cleanliness, a positive attitude, and the ability to work both independently and as part of a team. You will be responsible for providing exceptional housekeeping services, ensuring all assigned areas are cleaned, sanitized, and maintained to the highest standards.Job Responsibilities<ul><li>Clean, dust, and mop all assigned rooms and areas (bedrooms, bathrooms, kitchens, living spaces).</li><li>Vacuum carpets, wipe surfaces, and sanitize bathrooms.</li><li>Replenish supplies such as towels, toiletries, and linens.</li><li>Change bed linens and make beds according to established procedures.</li><li>Maintain a clean and organized workspace, including closets, laundry areas, and storage.</li><li>Assist with laundry tasks including washing, drying, and folding clothes and linens.</li><li>Perform deep cleaning tasks as required, including carpet shampooing, window washing, etc.</li><li>Ensure cleaning equipment and supplies are properly maintained and stored.</li><li>Report any maintenance issues or damages to the supervisor for prompt resolution.</li><li>Follow all health and safety regulations and guidelines.</li><li>Provide excellent customer service and respond promptly to clients' requests.</li></ul>Job Requirements<ul><li>Proven experience as a Housekeeper or similar role.</li><li>Ability to handle cleaning equipment and machinery.</li><li>Familiarity with sanitation and safety standards.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to work efficiently under pressure and meet deadlines.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays if necessary.</li><li>Physically capable of performing tasks such as standing, lifting, and bending for extended periods.</li><li>High school diploma or equivalent is preferred.</li><li>Prior experience working in residential or hospitality settings is an advantage.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you currently in Doha?</li><li>Do you hold a valid QID?</li><li>Can you obtain an NOC?</li><li>How many years of work experience do you have in a similar role?</li><li>What is your current salary?</li><li>What are your salary expectations?</li><li>What is your availability to join?</li></ul>

Female Housekeeper

Join Assiyana and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Assiyana

ABOUT_COMPANY

Receptionist

Machineries Technician

Soft Services Operations Officer

Female Housekeeper