Qureos Mentor

Astromingroup

Job description:Job Summary:The Operation Executive is responsible for managing and supporting day-to-day logistics and operational activities in the KSA branch. This includes shipment coordination, documentation, team supervision, cost management, resolving operational issues, and ensuring smooth coordination across warehouse, transport, and client operations. The role requires strong organizational skills, leadership ability, and effective communication.Key Responsibilities:1. Shipment &amp; Transport CoordinationCoordinate inbound and outbound shipments with transport providers, warehouse teams, and clients.Track deliveries, monitor transit updates, and ensure timely movement of goods.Arrange pick-ups, deliveries, and urgent dispatch requirements.2. Team SupervisionSupervise warehouse helpers, drivers, and operational staff during daily tasks.Assign duties and monitor performance to ensure operational standards.Provide basic training on company SOPs, safety awareness, and operational processes.3. DocumentationPrepare shipping and delivery documents including invoices, packing lists, delivery notes, gate passes, and transport requests.Ensure proper filing and documentation for all shipments.Support customs-related documentation .4. Communication &amp; Client CoordinationAct as a key communication point for clients, suppliers, and internal departments.Provide shipment updates, handle customer queries, and resolve minor issues.Maintain good coordination with warehouse and transport teams to avoid operational delays.5. System &amp; ReportingUpdate ERP/WMS with shipment details, stock movement, and operational activities.Ensure accuracy in system entries and timely report submission.Prepare daily, weekly, and monthly operational performance reports.6. Issue ResolutionIdentify operational issues such as delays, documentation problems, or resource shortages.Implement quick solutions and corrective actions.Escalate major issues to the Operations Manager for further action.7. Budget &amp; Cost ManagementMonitor operational expenses including transportation cost, manpower allocation, overtime, and equipment usage.Support cost optimization initiatives and help maintain budget discipline.Ensure efficient utilization of resources to reduce unnecessary expenses.8. Compliance &amp; SafetyEnsure adherence to company policies, SOPs, and KSA logistics regulations.Reinforce safety practices and coordinate safety checks.Support internal and external audits as required.9. Vendor &amp; Government Coordination (KSA Specific)Coordinate with transport vendors, service providers, and suppliers.Assist in communication with customs, port authorities, and clearance agents when required.Required Qualifications &amp; Skills:1&ndash;3 years of experience in logistics or operations (KSA experience preferred).Experience in team coordination or supervision.Basic understanding of cost control or budget monitoring.Knowledge of KSA logistics processes, transport rules, and customs procedures (preferred).Strong communication skills in English (Arabic is an advantage).Good planning, follow-up, and issue-resolution skills.Ability to work under pressure and manage deadlines.Valid KSA Driving License (Mandatory ).Job Type: Full-timePay: &#65020;3,000.00 - &#65020;3,500.00 per month

Operations Executive

Job description:****please apply if you have only logistic background ****About Us:Astromin Group is a dynamic logistics and freight forwarding company specializing in air, land and sea shipping solutions. With a strong presence in the international trade community, we are proud members of JCtrans. Our mission is to provide seamless and reliable logistics services tailored to the unique needs of our clients.Job Summary:We are looking for a highly motivated and experienced Customer Service Representative with a background in air, land and sea shipping and hands-on experience with JCtrans platform. The ideal candidate will play a key role in ensuring customer satisfaction by providing exceptional support and coordination throughout the shipping process.Key Responsibilities:&middot; Handle customer inquiries and provide end-to-end support for air, land and sea freight shipments.&middot; Coordinate with operations, documentation, and logistics teams to ensure timely delivery of services.&middot; Maintain strong communication with overseas agents, especially through JCtrans platform.&middot; Prepare and follow up on quotations, shipment status, and required documentation.&middot; Monitor and track shipments, proactively update customers on delays or issues.&middot; Manage complaints or service issues and resolve them efficiently.&middot; Build and maintain strong relationships with clients to ensure repeat business.&middot; Keep records of customer interactions, transactions, and feedback.&middot; Support the sales and operations team in achieving KPIs and service quality standards.Requirements:&middot; Minimum 2-3 years of experience in customer service within the freight forwarding/logistics industry.&middot; Strong knowledge of air, land and sea shipping procedures and documentation.&middot; Hands-on experience with JCtrans platform and communication protocols.&middot; Excellent communication and interpersonal skills.&middot; Ability to multitask, work under pressure, and meet deadlines.&middot; Proficient in MS Office and logistics CRM tools.&middot; Fluency in English is required; additional languages are a plus.What We Offer:&middot; Competitive salary and performance-based incentives.&middot; Professional work environment with opportunities for career growth.&middot; Exposure to international logistics operations and networks.&middot; Friendly and supportive team culture.Job Type: Full-timeJob Type: Full-timeExperience:<ul><li>Logistic air, land &amp; sea shipping cs: 2 years (Preferred)</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Customer Service Executive(AIR, SEA & Land Shipping)

Join Astromingroup and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Astromingroup

ABOUT_COMPANY

Operations Executive

Customer Service Executive(AIR, SEA & Land Shipping)