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AT Cartz

E-commerce Director | AT CartzLocation: Al Wakrah, QatarPosition Type: Full-Time / Executive LeadershipIndustry: E-commerce, Retail Tech &amp; Digital MarketplacePosition OverviewAT Cartz is seeking a high-octane E-commerce Director to lead our digital storefront and regional marketplace strategy from our Al Wakrah operations hub. As we scale our footprint across Qatar and the wider GCC, we need a visionary leader who can bridge the gap between world-class user experience (UX) and high-efficiency backend logistics.In this role, you will be the primary architect of our digital revenue growth, responsible for optimizing the end-to-end customer journey&mdash;from initial click to last-mile delivery. The ideal candidate is a data-driven strategist who thrives in the &quot;attention economy&quot; and possesses the operational rigor to manage complex technical stacks and international vendor networks.Core Responsibilities<ul><li>Strategic Roadmap: Design and execute a 3-year e-commerce growth strategy, focusing on customer acquisition, retention, and lifetime value (LTV) within the Qatar market.</li><li>Platform Optimization: Lead the continuous improvement of the AT Cartz web and mobile interfaces, ensuring a seamless, high-conversion &quot;cart-to-checkout&quot; experience.</li><li>Digital Marketing Oversight: Direct the performance marketing team in executing high-ROI campaigns across SEM, social commerce, and affiliate networks.</li><li>Supply Chain &amp; Logistics: Partner with the warehouse and fulfillment teams in Al Wakrah to optimize inventory turnover and ensure 99% on-time delivery rates.</li><li>Data-Driven Leadership: Utilize advanced Excel automation (XLOOKUP, Macros) and BI tools to monitor real-time conversion rates, cart abandonment metrics, and regional sales trends.</li><li>Systems Integration: Oversee the synchronization of the e-commerce platform with enterprise tools like Microsoft Dynamics 365 (D365) for unified inventory and financial reporting.</li><li>Customer Integrity: Establish and enforce rigorous standards for customer service and dispute resolution, fostering a culture of authenticity and brand loyalty.</li><li>Budgetary Management: Total oversight of the e-commerce P&amp;L, ensuring a lean, high-margin operation during periods of rapid scaling.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Digital Marketing, Information Technology, or a related field.</li><li>Experience: 12+ years in digital commerce or retail, with at least 6 years in a directorial or senior management capacity within the Middle East.</li><li>Technical Mastery: Expert-level understanding of e-commerce platforms (Magento, Shopify Plus, or custom headless stacks). Deep experience with BPO-style process optimization is a plus.</li><li>Language: Professional fluency in English is mandatory. Proficiency in Arabic, Tagalog, or Hindi is highly valued for managing a diverse regional workforce.</li><li>Analytical Skills: A &quot;quant-first&quot; mindset with the ability to translate complex Google Analytics or heat-mapping data into actionable UI/UX improvements.</li><li>Mindset: A &quot;work-hard, play-hard&quot; philosophy&mdash;someone who views professional excellence as the primary engine for global travel and personal exploration.</li></ul>What We Offer<ul><li>Strategic Hub: A key leadership role in Al Wakrah, one of Qatar&rsquo;s fastest-growing commercial and residential districts.</li><li>Innovation: The opportunity to shape the digital shopping habits of a tech-savvy, high-net-worth demographic.</li><li>Compensation: Highly competitive tax-free salary, performance-based &quot;Growth Bonuses,&quot; housing allowance, and annual travel passage.</li><li>Culture: A collaborative, results-oriented environment that respects professional integrity and promotes a healthy work-life balance.</li></ul>Job Type: Full-timePay: QAR30,000.00 per monthWork Location: In person

E-commerce Director

Join AT Cartz and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AT Cartz

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E-commerce Director