Qureos Mentor

athenahealth

<div><p>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</p><p></p><p><b>
Role summary:
</b></p><p>This Senior Software Engineer will design and build scalable, secure, and maintainable software that powers athenaCollector&rsquo;s revenue cycle management features. This role is based in Boston, MA as a hybrid position. The engineer will collaborate across product, design, and operations teams to deliver high-quality services and will report to the Senior Manager.</p><p></p><p><b>
Team summary:
</b></p><p>In athenaCollector we build technology solutions that automate Revenue Cycle Management (RCM). This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements.</p><p>
The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This team focuses on providing both clients and athena teams with the right features and tools to minimize cash flow delays and operational costs, increase scalability, and help clients maximize the value they get from athenaOne.</p><p>
On this team you will work on services and user experiences that directly impact claims processing, billing, and client operations. You will help reduce manual work through automation, improve system observability and reliability, and deliver features that drive measurable business outcomes for provider clients. Collaboration with product managers, QA, SRE, and other engineering teams is central &mdash; you&rsquo;ll participate in design discussions, code reviews, and delivery planning while mentoring more junior engineers and contributing to technical roadmaps.</p><p></p><p><b>
Essential Job Responsibilities:</b></p><ul><li><p>
Design and implement frontend user interfaces using React, JavaScript, HTML, and CSS that deliver performant and accessible experiences.</p></li><li><p>
Develop and maintain backend services using Java and Spring Boot to support core RCM workflows and APIs.</p></li><li><p>
Build and consume GraphQL APIs to efficiently fetch and manipulate data across services.</p></li><li><p>
Create, optimize, and maintain SQL-based data models and queries for Oracle and PostgreSQL databases.</p></li><li><p>
Deploy and run containerized services on AWS (ECS, EKS) and collaborate with platform/SRE teams to improve reliability and observability.</p></li><li><p>
Implement infrastructure-as-code patterns and collaborate on DevOps automation, familiarity with Terraform is a plus.</p></li><li><p>
Apply Agile methodologies: participate in sprint planning, refine requirements, estimate work, and deliver high-quality increments.</p></li><li><p>
Integrate and evaluate AI capabilities into engineering workflows and product features, prototype LLM-assisted features, and help define safe, usable ways to leverage AI to improve developer productivity and client outcomes.</p></li><li><p>
Collaborate in cross-functional teams: perform design reviews, code reviews, and mentor peers to raise overall engineering quality.</p></li><li><p>
Troubleshoot production issues, perform root-cause analysis, and implement long-term fixes that reduce operational risk.</p></li></ul><p></p><p><b>
Additional Job Responsibilities:</b></p><ul><li><p>
Contribute to architectural discussions and help drive technical strategy for the product area.</p></li><li><p>
Participate in on-call rotation and support incident response processes when needed.</p></li><li><p>
Produce technical documentation, runbooks, and API documentation for internal and external stakeholders.</p></li><li><p>
Support performance tuning and scalability testing of services and queries.</p></li><li><p>
Prototype new ideas and present findings to product and engineering leadership.</p></li><li><p>
Help onboard new hires and support team learning sessions.</p></li></ul><p></p><p><b>
Expected Education &amp; Experience:</b></p><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p></li><li><p>
4&ndash;8 years of professional software development experience.</p></li><li><p>
Strong experience building frontend applications using React, JavaScript, HTML, and CSS.</p></li><li><p>
Experience designing and consuming GraphQL APIs.</p></li><li><p>
Solid experience developing backend services in Java and Spring Boot.</p></li><li><p>
Proficiency with SQL and working knowledge of Oracle and PostgreSQL databases.</p></li><li><p>
Experience with AWS services, particularly ECS and EKS.</p></li><li><p>
Experience or demonstrated interest in working with AI/LLM technologies, prompt engineering, or agentic AI patterns.</p></li><li><p>
Familiarity with Agile development practices.</p></li><li><p>
Understanding of infrastructure-as-code and DevOps concepts; Terraform experience is a plus.</p></li><li><p>
Knowledge of Perl is a plus.</p></li></ul><p></p><p><b><i><br>
Expected Compensation</i></b></p>
$119,000 - $203,000<p><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i><br>
About athenahealth</i></b></p><p></p><p><b><i>
Our vision:</i></b> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></p><p></p><p><b><i>
Our company culture:</i></b> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></p><p></p><p><b><i>
Our DEI commitment:</i></b> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></p><p></p><p><b><i>
What we can do for you:</i></b></p><p><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></p><p></p><p><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></p><p></p><p><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></p><p></p><p><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></p><p><i>
https://www.athenahealth.com/careers/equal-opportunity</i></p></div></div></div></div></div></div></div></div></div></div>

Senior Software Engineer, Billing Workflow

<div><p>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</p><p></p><p><b>
Position Summary</b><br>
Lead strategy and execution for customer-facing reporting capabilities that enable customers to access, analyze, and act on critical business data. You will define the product vision and roadmap, prioritize investments, and partner cross-functionally to deliver intuitive, scalable reporting tools &mdash; including next-generation AI-driven experiences that surface insights and automate common analysis workflows.</p><p></p><p><b>
About the Team</b><br>
The reporting team owns a portfolio of customer-facing reporting products that provide on-demand access, scheduled delivery, and programmatic interfaces to business-critical data. The team partners with UX, engineering, analytics, and product operations to modernize reporting surfaces, improve time-to-insight, and deliver reliable, governed data products that help practices make data-driven decisions.</p><p></p><p><b>
Essential Job Responsibilities</b></p><ul><li><p>
Define product vision and roadmap for next‑generation reporting capabilities, prioritizing customer value and measurable business outcomes.</p></li><li><p>
Translate customer and business needs into clear epics and user stories (including UX/CX and support requirements) and prioritize the product backlog.</p></li><li><p>
Partner with engineering, UX, analytics, and product operations to design, build, test, and ship high‑quality reporting solutions.</p></li><li><p>
Work across diverse technologies and data platforms (warehouse, reporting, and integration layers) to support both established and new reporting products.</p></li><li><p>
Establish and monitor success metrics (adoption, latency, accuracy, business impact) to evaluate product performance and guide iteration.</p></li><li><p>
Evolve product management practices with an AI-first approach: run research and prototyping, integrate AI/ML features responsibly, coordinate stakeholders, and operationalize monitoring and maintenance.</p></li></ul><p></p><p><b>
Additional Responsibilities</b></p><ul><li><p>
Analyze customer needs, usage patterns, and market trends to inform prioritization and business cases.</p></li><li><p>
Manage vendor relationships and integrations that support the reporting platform and delivery pipeline.</p></li><li><p>
Ensure alignment between platform reporting capabilities and domain product roadmaps to avoid duplication and enable reuse.</p></li><li><p>
Keep current on reporting, analytics, and product management best practices; share learnings and scale successful patterns across teams.</p></li></ul><p></p><p><b>
Expected Education &amp; Experience</b></p><ul><li><p>
Bachelor&rsquo;s degree or equivalent combination of education and experience.</p></li><li><p>
5+ years product management experience, ideally focused on data, analytics, or reporting products.</p></li><li><p>
Experience with data/analytics technologies (e.g., Snowflake, Sigma, Oracle) or similar modern data stacks.</p></li><li><p>
Demonstrated success delivering customer-facing analytics products in Agile environments.</p></li><li><p>
Strong communication and stakeholder presentation skills.</p></li><li><p>
Familiarity with AI/ML-driven product capabilities and practical experience applying them in analytics or reporting is preferred.</p></li><li><p>
Healthcare revenue cycle or health IT experience is a plus.</p></li></ul><p></p><p><b>
Optional Work Mode &amp; Notes (adjust as needed)</b></p><ul><li><p>
Location, reporting line, and remote/hybrid expectations can be specified for posting.</p></li><li><p>
Consider including 1&ndash;2 KPIs (e.g., reporting adoption rate, query latency SLA, time‑to‑insight) if you want to attract candidates with specific outcome experience.</p></li></ul><p></p><p><b><i><br>
Expected Compensation</i></b></p>
$96,000 - $151,000<p><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i><br>
About athenahealth</i></b></p><p></p><p><b><i>
Our vision:</i></b> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></p><p></p><p><b><i>
Our company culture:</i></b> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></p><p></p><p><b><i>
Our DEI commitment:</i></b> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></p><p></p><p><b><i>
What we can do for you:</i></b></p><p><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></p><p></p><p><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></p><p></p><p><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></p><p></p><p><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></p><p><i>
https://www.athenahealth.com/careers/equal-opportunity</i></p></div></div></div></div></div></div></div></div></div></div>

Product Manager, Reporting

<div><p>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</p><p></p><div><div><p><b>
Clini</b><b>cal Content &amp; Terminology Senior Associate</b></p></div><div><p><b>
Position Summary:</b><br>
Join the Chief Medical Officer Organization team to research, develop, and maintain clinical content and terminology libraries that support global clinical documentation needs. In this role, you will create clinical content assets for multiple medical specialties, apply and validate standardized code mappings, and partner with internal teams to ensure content is accurate, consistent, and ready for product updates. You will use data and evidence-based guidelines to support clinical decision support and related workflows. This position is hybrid in Belfast, ME, and reports to the Clinical Content Director</p></div><p></p><div><p><b>
About the Team:</b><br>
The Clinical Content &amp; Terminology team improves the customer experience by curating clinically relevant, evidence-informed content supported by widely used medical code sets. We standardize and continuously improve clinical content libraries to support consistent documentation and care delivery across athenahealth workflows. The team partners with product, technical writing, clinical operations, and external content vendors to deliver content updates for new workflows and features. Our work supports clinical documentation, screening and care management workflows, and related clinical recommendations.</p></div><p></p><div><p><b>
Essential Job Responsibilities:</b></p></div><div><ul><li><p>
Develop clinical content assets for multiple medical specialties, including screening questionnaires, documentation templates, treatment plans, and order libraries</p></li></ul></div><div><ul><li><p>
Research clinical care practices within medical specialties to determine documentation and workflow needs</p></li></ul></div><div><ul><li><p>
Apply standardized code mappings by researching and validating codes from libraries such as SNOMED, LOINC, CPT, and ICD-10</p></li></ul></div><div><ul><li><p>
Support the creation and improvement of best-practice content using evidence-based clinical practice guidelines</p></li></ul></div><div><ul><li><p>
Partner with outside clinical content vendors to support content development and updates</p></li></ul></div><div><ul><li><p>
Collaborate with technical writing teams to support Knowledge Articles and Release Notes for new or updated content releases</p></li></ul></div><div><ul><li><p>
Analyze usage and content performance data to inform project decisions and future content priorities</p></li></ul></div><div><ul><li><p>
Run database queries to support the generation of value sets used in clinical recommendations and clinical decision support algorithms</p></li></ul></div><div><ul><li><p>
Support data exchange work by analyzing and mapping data exchange elements and code-related requirements</p></li></ul></div><div><ul><li><p>
Use AI tools to accelerate content research and summarization, validate outputs against clinical sources and internal requirements, and improve content development productivity and quality</p></li></ul><p><br>
</p></div><div><p><b>Additional Job Responsibilities:</b></p></div><div><ul><li><p>
Assist with training on clinical content development for internal teams and external stakeholders</p></li></ul></div><div><ul><li><p>
Support analysis of clinical care guidelines and the development of specialty-specific workflows</p></li></ul></div><div><ul><li><p>
Contribute to quality and performance improvement efforts for code mapping and clinical content delivery</p></li></ul></div><div><ul><li><p>
Help content managers and leaders with related content team initiatives and cross-functional work</p></li></ul></div><div><ul><li><p>
Participate in ongoing review and refinement of content library standards and processes</p></li></ul><p><br>
</p></div></div><div><div><p><b>Expected Education &amp; Experience:</b></p></div><div><ul><li><p>
Experience with athenaOne Clinicals (preferred experience includes time working with admin configuration tables)</p></li></ul></div><div><ul><li><p>
Knowledge of medical terminology and the ability to research specialty-specific clinical care practices</p></li></ul></div><div><ul><li><p>
Ability to use standardized medical code sets and support mapping activities (e.g., SNOMED, LOINC, CPT, ICD-10)</p></li></ul></div><div><ul><li><p>
Strong computer literacy (MS Word, Excel, Outlook, PowerPoint)</p></li></ul></div><div><ul><li><p>
Experience with Airtable, SQL, and/or HTML (preferred or plus)</p></li></ul></div><div><ul><li><p>
Bachelor&rsquo;s degree (preferred)</p></li></ul></div><div><ul><li><p>
Professional healthcare industry experience (preferred)</p></li></ul></div><div><ul><li><p>
2+ years of athenaClinicals experience OR 3+ years of clinical practice/medical terminology experience (both preferred)</p></li></ul></div></div><p></p><p><b><i><br>
Expected Compensation</i></b></p>
$65,000 - $111,000<p><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i><br>
About athenahealth</i></b></p><p></p><p><b><i>
Our vision:</i></b> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></p><p></p><p><b><i>
Our company culture:</i></b> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></p><p></p><p><b><i>
Our DEI commitment:</i></b> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></p><p></p><p><b><i>
What we can do for you:</i></b></p><p><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></p><p></p><p><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></p><p></p><p><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></p><p></p><p><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></p><p><i>
https://www.athenahealth.com/careers/equal-opportunity</i></p></div></div></div></div></div></div></div></div></div></div>

Clinical Content & Terminology Senior Associate

<div><div>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</div><div></div><div>
The Opportunity:</div><div>
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athenaOne. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.</div><div></div><div>
Position Summary:</div><div>
The Onboarding Success Manager (OSM) serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within the Group and Enterprise segments, the OSM operates as part of an integrated onboarding team&mdash;including Program Management, Project Associates, SMEs, and Director oversight&mdash;jointly accountable for meeting all readiness criteria and driving successful post-live outcomes.</div><div></div><div>
The OSM surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem&mdash;Sales, Product, Customer Success, and other operational teams&mdash;to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.</div><div></div><div>
Responsibilities may include, but are not limited to:</div><div>
Customer Obsessed Project Leadership</div><ul><li><div>
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athenaOne.</div></li><li><div>
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.</div></li><li><div>
Operate within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.</div></li><li><div>
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers&mdash;enabling joint problem-solving and aligned next steps.</div></li><li><div>
Set clear, accurate expectations around athena&rsquo;s product capabilities and service model to support informed decision-making throughout implementation.</div></li><li><div>
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athenaOne, ensuring customer choices support long-term success.</div></li><li><div>
Collaborate closely with the cross-functional Onboarding team&mdash;including the Director sponsor, Program Manager, and Project Associates&mdash;to deliver a cohesive, high-quality implementation experience.</div></li><li><div>
Navigate and manage escalations with a balanced, data-driven, and consultative approach&mdash;addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena&rsquo;s standards.</div></li><li><div>
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.</div></li></ul><div></div><div>
Organizational Contribution &amp; Professional Growth</div><ul><li><div>
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena&rsquo;s implementation approach.</div></li><li><div>
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.</div></li><li><div>
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.</div></li><li><div>
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.</div></li><li><div>
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.</div></li></ul><div></div><div>
Desired Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.</div></li><li><div>
5&ndash;7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.</div></li><li><div>
Minimum three years of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.</div></li><li><div>
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.</div></li><li><div>
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus</div></li><li><div>
Familiarity or experience working in an established medical specialty, such as pediatrics, family medicine, women&rsquo;s health, community health, orthopedics, or behavioral health a strong plus.</div></li></ul><div></div><div>
Behaviors &amp; Abilities Required:</div><ul><li><div>
Customer obsessed mindset</div></li><li><div>
Consultative listener and empathic communicator, able to see things from the customer&rsquo;s point of view</div></li><li><div>
High emotional intelligence and stellar customer relationship skills</div></li><li><div>
Self-driven and results-oriented with a positive and constructive outlook</div></li><li><div>
Ability to efficiently manage and prioritize work across multiple accounts</div></li><li><div>
Ability to take initiative with little to no direction</div></li><li><div>
Proactive and high energy work style</div></li><li><div>
Ability to successfully negotiate difficult conversations</div></li><li><div>
Conflict resolution skills</div></li><li><div>
Ability to travel as needed, typically 50% or less</div></li><li><div>
Ability to work independently as well as part of an extended, cross-functional team</div></li></ul><div></div><div><i><br>
Expected Compensation</i></div>
$75,000 - $127,000<div><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></div><div></div><div><div><div><div><div><div><div><div><div><div><i><br>
About athenahealth</i></div><div></div><div><i>
Our vision:</i> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></div><div></div><div><i>
Our company culture:</i> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></div><div></div><div><i>
Our DEI commitment:</i> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></div><div></div><div><i>
What we can do for you:</i></div><div><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></div><div></div><div><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></div><div></div><div><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></div><div></div><div><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></div><div><div><i>
https://www.athenahealth.com/careers/equal-opportunity</i></div></div></div></div></div></div></div></div></div></div></div></div>

Onboarding Success Manager, Enterprise

Join athenahealth and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

athenahealth

About Company

Senior Software Engineer, Billing Workflow

Product Manager, Reporting

Clinical Content & Terminology Senior Associate

Onboarding Success Manager, Enterprise