Qureos Mentor

athenahealth

<div><p>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</p><p></p><p><b>
Strategic Partnerships Operations Senior Associate</b></p><p></p><p>
We are looking for a Strategic Partnerships Operations Senior Associate to join the Strategic Partnerships team within our Corporate Development division. In this role, the Strategic Partnerships Operations Senior Associate will support and scale our B2B partnerships function. This role sits at the intersection of strategy, operations, and deal execution, enabling high-quality partnership decisions and improving the speed and rigor of the partnership lifecycle. In this role, the Strategic Partnerships Operations Senior Associate will work closely with the Strategic Partnerships lead to drive partner evaluation, diligence, and pre-contract processes, while building scalable systems that improve how we identify, assess, and onboard partners. This role is ideal for a self-starter who thrives in ambiguity, drives work forward independently, and combines structured problem-solving with operational ownership.</p><p></p><p><b>
The Team:</b> The Strategic Partnerships team identifies, evaluates, and advances external partnerships that support business growth and long-term strategy. The team works cross-functionally with legal, finance, marketing, vendors, and other stakeholders to manage partner diligence, pre-contract workflows, and execution readiness. This role will provide core operational support to the team and help create the systems, documentation, and processes that make the partnership function more scalable and effective. The team values rigor, accountability, collaboration, and continuous improvement.</p><p></p><p><b>
Job Responsibilities</b></p><ul><li><p>
Own and evolve the end-to-end partner diligence process, ensuring consistency, rigor, and scalability.</p></li><li><p>
Build frameworks to assess prospective partners across strategic, operational, commercial, and execution dimensions.</p></li><li><p>
Conduct structured analysis to support partner selection decisions and recommendations.</p></li><li><p>
Design and manage RFI processes for partner sourcing, evaluation, and benchmarking.</p></li><li><p>
Synthesize partner responses and market inputs into clear, decision-ready insights.</p></li><li><p>
Own NDA initiation, execution and organization workflows where appropriate, partnering closely with legal to ensure efficiency and accuracy.</p></li><li><p>
Support pre-contract readiness by coordinating inputs across key stakeholders and maintaining tracking systems.</p></li><li><p>
Drive cross-functional coordination with internal teams and external partners.</p></li><li><p>
Build and maintain process documentation, templates, and workflow tools.</p></li><li><p>
Identify and implement process improvements across the partnerships lifecycle.</p></li><li><p>
Support post-signature partner experience initiatives in collaboration with Partner Marketing.</p></li></ul><p></p><p><b>
Typical Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree required</p></li><li><p>
3+ years of experience in strategy &amp; operations, business operations, consulting, partnerships, customer success, or sales/revenue operations.</p></li><li><p>
Strong analytical and problem-solving skills with experience structuring ambiguous problems.</p></li><li><p>
Proven ability to build and improve processes in a cross-functional environment.</p></li><li><p>
Excellent project management and organizational skills with strong attention to detail.</p></li><li><p>
Strong verbal and written communication skills with the ability to tailor messaging to the audience.</p></li><li><p>
Ability to communicate effectively with internal and external stakeholders at all levels.</p></li><li><p>
Demonstrated ability to influence others and achieve desired results.</p></li><li><p>
Strong interpersonal skills and ability to build positive working relationships across the organization.</p></li><li><p>
Ability to work independently as well as collaboratively in a high-performance team environment.</p></li><li><p>
Critical thinking, conceptual thinking, and sound judgment.</p></li><li><p>
Flexibility, adaptability, initiative, and tenacity in a fast-paced environment.</p></li><li><p>
Experience working with cross-functional teams to achieve common goals.</p></li><li><p>
Continuous learner with a mindset toward personal development and operational excellence.</p></li></ul><p></p><p><b><i><br>
Expected Compensation</i></b></p>
$81,000 - $139,000<p><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i><br>
About athenahealth</i></b></p><p></p><p><b><i>
Our vision:</i></b> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></p><p></p><p><b><i>
Our company culture:</i></b> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></p><p></p><p><b><i>
Our DEI commitment:</i></b> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></p><p></p><p><b><i>
What we can do for you:</i></b></p><p><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></p><p></p><p><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></p><p></p><p><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></p><p></p><p><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></p><p><i>
https://www.athenahealth.com/careers/equal-opportunity</i></p></div></div></div></div></div></div></div></div></div></div>

Strategic Partnership Senior Associate

<div><p>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</p><p></p><div><div><p><b>
Clini</b><b>cal Content &amp; Terminology Senior Associate</b></p></div><div><p><b>
Position Summary:</b><br>
Join the Chief Medical Officer Organization team to research, develop, and maintain clinical content and terminology libraries that support global clinical documentation needs. In this role, you will create clinical content assets for multiple medical specialties, apply and validate standardized code mappings, and partner with internal teams to ensure content is accurate, consistent, and ready for product updates. You will use data and evidence-based guidelines to support clinical decision support and related workflows. This position is hybrid in Belfast, ME, and reports to the Clinical Content Director</p></div><p></p><div><p><b>
About the Team:</b><br>
The Clinical Content &amp; Terminology team improves the customer experience by curating clinically relevant, evidence-informed content supported by widely used medical code sets. We standardize and continuously improve clinical content libraries to support consistent documentation and care delivery across athenahealth workflows. The team partners with product, technical writing, clinical operations, and external content vendors to deliver content updates for new workflows and features. Our work supports clinical documentation, screening and care management workflows, and related clinical recommendations.</p></div><p></p><div><p><b>
Essential Job Responsibilities:</b></p></div><div><ul><li><p>
Develop clinical content assets for multiple medical specialties, including screening questionnaires, documentation templates, treatment plans, and order libraries</p></li></ul></div><div><ul><li><p>
Research clinical care practices within medical specialties to determine documentation and workflow needs</p></li></ul></div><div><ul><li><p>
Apply standardized code mappings by researching and validating codes from libraries such as SNOMED, LOINC, CPT, and ICD-10</p></li></ul></div><div><ul><li><p>
Support the creation and improvement of best-practice content using evidence-based clinical practice guidelines</p></li></ul></div><div><ul><li><p>
Partner with outside clinical content vendors to support content development and updates</p></li></ul></div><div><ul><li><p>
Collaborate with technical writing teams to support Knowledge Articles and Release Notes for new or updated content releases</p></li></ul></div><div><ul><li><p>
Analyze usage and content performance data to inform project decisions and future content priorities</p></li></ul></div><div><ul><li><p>
Run database queries to support the generation of value sets used in clinical recommendations and clinical decision support algorithms</p></li></ul></div><div><ul><li><p>
Support data exchange work by analyzing and mapping data exchange elements and code-related requirements</p></li></ul></div><div><ul><li><p>
Use AI tools to accelerate content research and summarization, validate outputs against clinical sources and internal requirements, and improve content development productivity and quality</p></li></ul><p><br>
</p></div><div><p><b>Additional Job Responsibilities:</b></p></div><div><ul><li><p>
Assist with training on clinical content development for internal teams and external stakeholders</p></li></ul></div><div><ul><li><p>
Support analysis of clinical care guidelines and the development of specialty-specific workflows</p></li></ul></div><div><ul><li><p>
Contribute to quality and performance improvement efforts for code mapping and clinical content delivery</p></li></ul></div><div><ul><li><p>
Help content managers and leaders with related content team initiatives and cross-functional work</p></li></ul></div><div><ul><li><p>
Participate in ongoing review and refinement of content library standards and processes</p></li></ul><p><br>
</p></div></div><div><div><p><b>Expected Education &amp; Experience:</b></p></div><div><ul><li><p>
Experience with athenaOne Clinicals (preferred experience includes time working with admin configuration tables)</p></li></ul></div><div><ul><li><p>
Knowledge of medical terminology and the ability to research specialty-specific clinical care practices</p></li></ul></div><div><ul><li><p>
Ability to use standardized medical code sets and support mapping activities (e.g., SNOMED, LOINC, CPT, ICD-10)</p></li></ul></div><div><ul><li><p>
Strong computer literacy (MS Word, Excel, Outlook, PowerPoint)</p></li></ul></div><div><ul><li><p>
Experience with Airtable, SQL, and/or HTML (preferred or plus)</p></li></ul></div><div><ul><li><p>
Bachelor&rsquo;s degree (preferred)</p></li></ul></div><div><ul><li><p>
Professional healthcare industry experience (preferred)</p></li></ul></div><div><ul><li><p>
2+ years of athenaClinicals experience OR 3+ years of clinical practice/medical terminology experience (both preferred)</p></li></ul></div></div><p></p><p><b><i><br>
Expected Compensation</i></b></p>
$65,000 - $111,000<p><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i><br>
About athenahealth</i></b></p><p></p><p><b><i>
Our vision:</i></b> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></p><p></p><p><b><i>
Our company culture:</i></b> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></p><p></p><p><b><i>
Our DEI commitment:</i></b> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></p><p></p><p><b><i>
What we can do for you:</i></b></p><p><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></p><p></p><p><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></p><p></p><p><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></p><p></p><p><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></p><p><i>
https://www.athenahealth.com/careers/equal-opportunity</i></p></div></div></div></div></div></div></div></div></div></div>

Clinical Content & Terminology Senior Associate

<div><div>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</div><div></div><div>
The Opportunity:</div><div>
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athenaOne. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.</div><div></div><div>
Position Summary:</div><div>
The Onboarding Success Manager (OSM) serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within the Group and Enterprise segments, the OSM operates as part of an integrated onboarding team&mdash;including Program Management, Project Associates, SMEs, and Director oversight&mdash;jointly accountable for meeting all readiness criteria and driving successful post-live outcomes.</div><div></div><div>
The OSM surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem&mdash;Sales, Product, Customer Success, and other operational teams&mdash;to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.</div><div></div><div>
Responsibilities may include, but are not limited to:</div><div>
Customer Obsessed Project Leadership</div><ul><li><div>
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athenaOne.</div></li><li><div>
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.</div></li><li><div>
Operate within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.</div></li><li><div>
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers&mdash;enabling joint problem-solving and aligned next steps.</div></li><li><div>
Set clear, accurate expectations around athena&rsquo;s product capabilities and service model to support informed decision-making throughout implementation.</div></li><li><div>
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athenaOne, ensuring customer choices support long-term success.</div></li><li><div>
Collaborate closely with the cross-functional Onboarding team&mdash;including the Director sponsor, Program Manager, and Project Associates&mdash;to deliver a cohesive, high-quality implementation experience.</div></li><li><div>
Navigate and manage escalations with a balanced, data-driven, and consultative approach&mdash;addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena&rsquo;s standards.</div></li><li><div>
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.</div></li></ul><div></div><div>
Organizational Contribution &amp; Professional Growth</div><ul><li><div>
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena&rsquo;s implementation approach.</div></li><li><div>
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.</div></li><li><div>
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.</div></li><li><div>
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.</div></li><li><div>
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.</div></li></ul><div></div><div>
Desired Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.</div></li><li><div>
5&ndash;7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.</div></li><li><div>
Minimum three years of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.</div></li><li><div>
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.</div></li><li><div>
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus</div></li><li><div>
Familiarity or experience working in an established medical specialty, such as pediatrics, family medicine, women&rsquo;s health, community health, orthopedics, or behavioral health a strong plus.</div></li></ul><div></div><div>
Behaviors &amp; Abilities Required:</div><ul><li><div>
Customer obsessed mindset</div></li><li><div>
Consultative listener and empathic communicator, able to see things from the customer&rsquo;s point of view</div></li><li><div>
High emotional intelligence and stellar customer relationship skills</div></li><li><div>
Self-driven and results-oriented with a positive and constructive outlook</div></li><li><div>
Ability to efficiently manage and prioritize work across multiple accounts</div></li><li><div>
Ability to take initiative with little to no direction</div></li><li><div>
Proactive and high energy work style</div></li><li><div>
Ability to successfully negotiate difficult conversations</div></li><li><div>
Conflict resolution skills</div></li><li><div>
Ability to travel as needed, typically 50% or less</div></li><li><div>
Ability to work independently as well as part of an extended, cross-functional team</div></li></ul><div></div><div><i><br>
Expected Compensation</i></div>
$75,000 - $127,000<div><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></div><div></div><div><div><div><div><div><div><div><div><div><div><i><br>
About athenahealth</i></div><div></div><div><i>
Our vision:</i> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></div><div></div><div><i>
Our company culture:</i> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></div><div></div><div><i>
Our DEI commitment:</i> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></div><div></div><div><i>
What we can do for you:</i></div><div><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></div><div></div><div><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></div><div></div><div><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></div><div></div><div><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></div><div><div><i>
https://www.athenahealth.com/careers/equal-opportunity</i></div></div></div></div></div></div></div></div></div></div></div></div>

Onboarding Success Manager, Enterprise

Join athenahealth and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

athenahealth

About Company

Strategic Partnership Senior Associate

Clinical Content & Terminology Senior Associate

Onboarding Success Manager, Enterprise