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ATX AUCTIONS SAN ANTONIO

Warehouse ManagerSATX Liquidation Group San Antonio TX In person Full time SalariedAbout the Role SATX Liquidation Group is hiring a hands on Warehouse Manager to oversee warehouse operations inventory management logistics and customer service. This role owns execution on the floor and the customer experience from auction close through pickup and issue resolution.This is not an office role and not a passive supervisor position. Strong critical thinking independent decision making and customer judgment are required daily.Key ResponsibilitiesWarehouse Operations and Logistics<ul><li>Manage daily warehouse operations including inbound freight staging cataloging and customer pickup</li><li>Unload truckloads and manage offloading logistics</li><li>Operate forklift for pallet movement inventory staging and warehouse flow</li><li>Maintain clean organized and audit ready warehouse zones</li></ul>Staff Leadership and Accountability<ul><li>Lead warehouse associates and cataloging staff</li><li>Enforce listing rules photo standards and handling procedures</li><li>Track attendance productivity and listing accuracy</li><li>Correct mistakes immediately and consistently</li></ul>Inventory Management and Control<ul><li>Ensure accurate item flow from intake to auction to pickup</li><li>Prevent inventory loss misplacement and misclassification</li><li>Oversee shipping and receiving and internal material handling</li></ul>Quality Control<ul><li>Audit online auction listings for photo completeness and condition accuracy</li><li>Resolve listing issues before auctions close</li><li>Reduce refunds disputes and customer complaints caused by errors</li></ul>Customer Service Ownership<ul><li>Monitor and respond to customer communication via email text and phone</li><li>Own customer issues from first contact through resolution</li><li>Handle pickup problems missing items and condition disputes professionally</li><li>Balance policy enforcement with customer experience and fairness</li></ul>Critical Thinking and Process Enforcement<ul><li>Apply established workflows while identifying breakdowns or inefficiencies</li><li>Solve problems when information is incomplete or conditions change</li><li>Make judgment calls without unnecessary escalation</li></ul>Physical and Technical Execution<ul><li>Lift move and stage inventory as needed</li><li>Assist during high volume periods and warehouse resets</li><li>Use inventory systems spreadsheets and warehouse tools to track issues and output</li></ul>Required Skills and Qualifications<ul><li>Warehouse leadership or lead experience</li><li>Forklift operation experience required</li><li>Strong critical thinking and independent decision making skills</li><li>Customer service experience handling email text and phone communication</li><li>Inventory management and inventory control experience</li><li>Basic computer skills including inventory software and spreadsheet tracking</li><li>Ability to troubleshoot basic warehouse equipment</li><li>Ability to lift 75 lbs</li><li>Comfortable working in warehouse temperatures</li><li>English required</li><li>Reliable attendance and professionalism</li></ul>Preferred Experience<ul><li>Auction warehouse or liquidation warehouse experience</li><li>E commerce fulfillment or order fulfillment operations</li><li>Loss prevention and quality control responsibility</li><li>Staff scheduling and performance management</li></ul>Schedule<ul><li>Day shift</li><li>Weekdays and weekends as needed</li><li>May be on call as necessary</li></ul>Compensation Competitive salaried compensation commensurate with experience and performance Growth tied to execution quality decision making inventory accuracy and customer outcomesWork Environment<ul><li>In person role</li><li>Fast paced warehouse and logistics environment</li><li>Background friendly employer</li></ul>Why This Role Matters This role exists to protect inventory accuracy customer trust and operational flow. Decisions matter. Judgment matters. Results matter.Benefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Operations management: 5 years (Preferred)</li><li>Customer service: 5 years (Required)</li><li>Microsoft Office: 2 years (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Location:<ul><li>San Antonio, TX 78218 (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Ability to Commute:<ul><li>San Antonio, TX 78218 (Required)</li></ul>Work Location: In person

Warehouse Manager

Join ATX AUCTIONS SAN ANTONIO and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ATX AUCTIONS SAN ANTONIO

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Warehouse Manager