Abrar Admin

Aura Communication

Job descriptionCompany DescriptionAura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative Banking sector based in Smart Village. The selected individual will manage customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.Qualifications<ul><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: E&pound;18,000.00 per monthApplication Question(s):<ul><li>How old are you?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support (Bank account)

<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.<ul><li>Role Description</li></ul>There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.<ul><li>Qualifications</li><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: From E&pound;9,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Bank Contact center

Job description<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services, employing over 800 professionals. The company offers customized solutions in call center operations, inbound and outbound services, and back-office management. Specializing in high-quality customer support, Aura Communication delivers flexible services that include inbound customer care, sales, marketing, and technical support. The company is committed to providing exceptional customer experiences tailored to client needs.<ul><li>Role Description</li></ul>This is a full-time, on-site role for a Senior Internal Finance professional based in Heliopolis. The role involves managing financial planning and reporting processes, analyzing financial data to support strategic decision-making, and overseeing budgetary controls. Responsibilities include preparing detailed reports, advising on financial strategies, ensuring compliance with financial regulations, and communicating insights to stakeholders. Collaboration with team members and senior management will be crucial in this position.<ul><li>Qualifications</li></ul><ul><li>Proven expertise in Financial Planning, Finance, and Financial Reporting</li></ul><ul><li>From 4 to 5 years of experience</li></ul><ul><li>Perform account reconciliations, financial analysis, and provide management reports to support strategic decision-making.</li></ul>Prepare and review tax returns and reports (VAT, Withholding, Corporate Tax), ensuring timely filing and compliance with local regulations.<ul><li>Prepare and review monthly, quarterly, and annual financial statements, ensuring accuracy of the General Ledger, trial balance, and closing processes.</li></ul><ul><li>Coordinate with external tax advisors and auditors, and monitor tax provisions and regulatory updates affecting operations.</li></ul><ul><li>Oversee billing cycles, ensure invoice accuracy, and monitor profitability per client/project.</li></ul><ul><li>Support pricing activities and financial modeling for new business opportunities.</li></ul><ul><li>Lead budgeting and forecasting processes, conduct variance analysis, and recommend corrective actions to maintain cost efficiency.</li></ul><ul><li>Maintain strong internal controls, ensure compliance with accounting standards and company policies, and support internal and external audits.</li></ul><ul><li>Supervise finance team members, review work accuracy, ensure timely delivery, and support team development and performance management.</li></ul><ul><li>Experience in financial compliance and regulatory standards is highly beneficial</li></ul><ul><li>Bachelor's degree in Finance, Accounting, or a related field required; a relevant professional certification (e.g., CFA, CPA) is preferred</li></ul>verbal and written communication skills and written communication skillsJob Type: Full-timePay: Up to E&pound;30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable commuting to this job's location?</li></ul><ul><li>How old are you?</li></ul><ul><li>What is your Current salary?</li></ul><ul><li>When can you start? (In days)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Finance: 4 years (Required)</li></ul>Work Location: In person

Accountant Team Leader

Join Aura Communication and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aura Communication

About Company

Customer Support (Bank account)

Bank Contact center

Accountant Team Leader