Bank Contact center

• Company Description

Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.

• Role Description

There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.

This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.

• Qualifications
• B2 English level at least
• High school diploma or equivalent; a bachelor's degree is a plus

Pay: From E£9,000.00 per month

Application Question(s):

• How old are you?
• What is your level of proficiency in English?

• Are you comfortable commuting to this job's location in Smart Village ?

• Have you completed the following level of education: Bachelor's Degree?

Education:

• Bachelor's (Required)

Work Location: In person