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AUTO NATION SERVICES

Job Title: Service AdvisorLocation: Ras Al Khaimah Job Type: Full-TimeAbout Us: Auto Nation Services is a trusted Premium cars service centre dedicated to delivering exceptional customer service and high-quality vehicle maintenance and repair solutions. We are seeking a motivated and professional Service Advisor to join our team and serve as the key link between our customers and workshop Supervisor.Job Summary:The Service Advisor will greet customers, assess their service needs, and ensure a smooth and efficient repair process from start to finish. This role requires excellent communication, organizational, and problem-solving skills to provide an outstanding customer experience.Key Responsibilities:<ul><li>Greet customers and listen to their concerns about their vehicles</li><li>Create detailed service orders and explain repair recommendations clearly</li><li>Communicate effectively between customers and the service team</li><li>Provide accurate estimates of repair costs and completion times</li><li>Follow up on vehicle status and keep customers informed throughout the process</li><li>Ensure customer satisfaction by resolving any service-related issues promptly</li><li>Maintain accurate service records and documentation</li><li>Promote additional services or maintenance when appropriate</li></ul>Qualifications:<ul><li>Arabic speaking is mandatory</li><li>Diploma or Bachelor&rsquo;s Degree required (automotive or related field preferred)</li><li>Previous experience as a Service Advisor or in a customer service role (automotive industry experience preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of automotive systems and repair terminology</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Computer literacy (experience with dealership management systems is a plus)</li></ul>Benefits:<ul><li>Employment Visa for self as per company policy</li><li>Sharing Accommodation</li><li>Transportation (From company accommodation)</li><li>Air ticket once in every two years as per company policy</li><li>Medical Insurance (As per Grade)</li></ul>Languages:<ul><li>Arabic &ndash; Mandatory</li><li>English &ndash; Preferred/Required for communication and documentation</li></ul>Job Type: Full-time

Service Advisor

Join AUTO NATION SERVICES and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AUTO NATION SERVICES

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Service Advisor