Qureos Mentor

Aventus

<div>
 
 
 Vice President &ndash; Policy Operations
 
 
 
 The Vice President &ndash; Policy Operations will lead and optimise all aspects of policy administration, ensuring efficiency, compliance, and alignment with strategic objectives. This pivotal role drives end-to-end policy lifecycle management, enhances customer experience, and fosters scalable, innovative operations.
 
 
 As part of the CX operations leadership team, the VP will champion process governance, data-led decision-making, and performance-driven delivery&mdash;enabling operational excellence, team capability, and strategic insight.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Define and execute policy operations strategy aligned to business and customer goals.
 </li>
 <li>
 Align with senior leadership to integrate operational strategy across the organisation.
 </li>
 <li>
 Monitor trends and apply best practices to retain competitive advantage.
 </li>
 <li>
 Promote a governance culture focused on accountability and consistent outcomes.
 </li>
 <li>
 Provide leadership with analytics and insights to inform direction.
 </li>
 </ul>
 
 
 Process Governance &amp; Operational Excellence
 
 
 <ul>
 <li>
 Establish and enforce policy governance frameworks to ensure consistency and compliance.
 </li>
 <li>
 Lead process reengineering and integration across HIP, CRM, and analytics systems.
 </li>
 <li>
 Identify cost-effective delivery models within regulatory parameters.
 </li>
 <li>
 Monitor operational metrics and drive continuous improvement.
 </li>
 <li>
 Align with BX, CX, Compliance, Risk, and Audit to uphold governance standards.
 </li>
 </ul>
 
 
 Outcome-Focused Delivery
 
 
 <ul>
 <li>
 Drive initiatives that streamline administration and improve delivery accuracy.
 </li>
 <li>
 Partner across functions to optimise workflows and eliminate inefficiencies.
 </li>
 <li>
 Champion digital enhancements that meet evolving customer needs.
 </li>
 </ul>
 
 
 Team Performance &amp; Capability
 
 
 <ul>
 <li>
 Build and develop high-performing, collaborative teams.
 </li>
 <li>
 Implement targeted training in policy, process, and analytics.
 </li>
 <li>
 Set and track performance benchmarks aligned to business goals.
 </li>
 </ul>
 
 
 Decision Analytics &amp; Insights
 
 
 <ul>
 <li>
 Use process intelligence tools to generate actionable performance insights.
 </li>
 <li>
 Deliver dashboards and KPIs for real-time strategic decision-making.
 </li>
 <li>
 Work with analytics teams to align data with enterprise objectives.
 </li>
 </ul>
 
 
 Change Enablement
 
 
 <ul>
 <li>
 Act as a change leader for operational and digital transformation.
 </li>
 <li>
 Facilitate workshops and upskilling in new processes or systems.
 </li>
 <li>
 Drive a customer-centric, high-performance culture.
 </li>
 <li>
 Lead communications to ensure stakeholder alignment and adoption.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Expertise in process governance, performance metrics, and decision analytics
 </li>
 <li>
 In-depth knowledge of healthcare insurance policy and regulatory compliance
 </li>
 <li>
 Proven leadership of large teams and capability building
 </li>
 <li>
 Skilled in analytics and BPM tools (e.g., Mega HOPEX)
 </li>
 <li>
 Strategic alignment of operations with customer service goals
 </li>
 <li>
 Customer-focused, data-driven, and change-oriented leadership
 </li>
 <li>
 Financial insight into cost control and outsourcing strategies
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong grasp of operational controls and governance frameworks
 </li>
 <li>
 Lean Six Sigma and process optimisation experience
 </li>
 <li>
 Advanced use of analytics tools (e.g., Tableau, Power BI) and CRM systems
 </li>
 <li>
 Excellent communication and stakeholder engagement, especially at C-suite level
 </li>
 </ul>
 
 
</div>


Job Id: DlQfLa49V7nVePJyPUGtbeseAry1s2romrLT3ElO3y9J9hN0Orbu1HdDDeThWJuVBDWzbCsMzzhiRHbs+QxWPs2KwQ87R1yQEQ==

Vice President, Policy Operations [UAE Insurer]

<div>
 
 We are working with a leading Abu Dhabi-based provider of essential services and infrastructure to find a Vice President of Customer Product Management, responsible for driving large-scale digital transformation and product innovation; open to exceptional international applicants. Read more here:
 
 
 
 
 
 
 Client
 
 
 
 
 
 
 We are working with a leading provider of essential services and infrastructure across the UAE, this organisation plays a critical role in powering homes, businesses, and industries. With a strong reputation for operational excellence, innovation, and sustainable growth, it is one of the most recognised and respected entities in its field. Its diverse portfolio spans energy, water, and utility services, making it a cornerstone of everyday life and economic development across the region.
 
 
 
 
 
 
 Role
 
 
 
 
 
 
 This senior leadership role will drive customer experience strategy end-to-end &mdash; from research and feedback analysis through to planning, design, and the large-scale implementation of major transformation initiatives. The focus will be on reshaping product and service experiences across digital channels, requiring expertise in designing future-ready tech operations with tools like AI.
 
 
 The ideal candidate will have strong product ownership experience, having built customer journeys and operational roadmaps using Agile, continuous improvement methodologies, and modern digital product frameworks. They must be adept at influencing within complex organisations and managing external vendors to ensure delivery. A strong executive presence, outstanding communication skills, and the ability to lead cross-functional innovation are critical. International relocation is welcomed for candidates with proven large-scale transformation leadership.
 
 
 
 
 
 
 Vice President, Customer Product Management
 
 
 
 
 
 
 Key responsibilities include:
 
 
 
 
 <ul>
 <li>
 
 Strategic Leadership:
 
 Translating business strategy into operational plans, ensuring alignment with corporate goals, and monitoring performance.
 </li>
 <li>
 
 Product and Service Innovation:
 
 Managing the development and continual improvement of websites, mobile apps, self-service portals, and customer-facing technologies, incorporating customer feedback and best practices from global trends.
 </li>
 <li>
 
 Technology and Operations:
 
 Leading the design and enhancement of digital platforms, ensuring seamless customer journeys and integration with company-wide systems.
 </li>
 <li>
 
 Transformation Delivery:
 
 Managing major customer experience transformation projects, requiring expertise in Agile, continuous improvement (CI) methodologies, and emerging technologies like AI.
 </li>
 <li>
 
 Stakeholder Management:
 
 Building strong influence across internal senior leadership, external vendors, and partners to drive project delivery and adoption.
 </li>
 <li>
 
 People Leadership:
 
 Managing a team, fostering talent development, and cultivating a collaborative, innovative culture.
 </li>
 <li>
 
 Risk, HSE, and Compliance:
 
 Ensuring adherence to Health, Safety, Security, Risk Management, and corporate governance protocols.
 </li>
 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (mandatory); Master&rsquo;s preferred.
 </li>
 <li>
 12&ndash;15+ years&rsquo; relevant experience in customer experience, digital product management, or transformation leadership.
 </li>
 <li>
 Strong executive presence, presentation skills, and the ability to manage complex stakeholder landscapes.
 </li>
 <li>
 Experience in leading large-scale tech operations and product/service design initiatives, with a focus on customer-centric innovation.
 </li>
 </ul>
 
 
</div>


Job Id: y19uavqr3QrxZyKUT8GJ9bjqmT8HS1xHy2GO2wZK3zsofcYgG9Yusk/BZ93TOmyXbKZ+OCawMZB79YvVQ+pk2NfD/1vOwUPBvQ==

Vice President, Customer Product Management

<div>
 
 
 VP Digital Factory
 
 
 
 
 
 
 We&rsquo;re looking for a
 
 Vice President, Digital Factory
 
 to lead the development and implementation of a cutting-edge technology operating model that integrates emerging technologies, fosters agile innovation, and enhances operational performance. This is a pivotal leadership role within our digital transformation journey, aimed at building scalable, secure, and business-aligned digital capabilities.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Define and implement a digital technology operating model aligned with strategic business goals.
 </li>
 <li>
 Scale digital prototypes into enterprise-level solutions through structured cross-functional collaboration.
 </li>
 <li>
 Lead agile product development across the full digital lifecycle, embedding cybersecurity and compliance from the ground up.
 </li>
 <li>
 Drive adoption of AI, analytics, platform engineering, and emerging technologies to enable innovation and operational efficiency.
 </li>
 <li>
 Champion a culture of digital innovation, experimentation, and continuous improvement.
 </li>
 <li>
 Collaborate closely with infrastructure and security teams to ensure robust technology foundations.
 </li>
 <li>
 Integrate data-driven performance metrics into all digital initiatives.
 </li>
 <li>
 Uphold organizational values, foster a high-performance culture, and drive leadership development within the team.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology or related field (Master&rsquo;s preferred)
 </li>
 <li>
 12&ndash;15 years of relevant experience in digital transformation, IT strategy, or technology operations
 </li>
 <li>
 Proven expertise in agile delivery, cybersecurity integration, and emerging tech adoption
 </li>
 <li>
 Strong leadership skills with experience managing diverse, cross-functional teams
 </li>
 <li>
 Deep understanding of digital product development, platform governance, and innovation frameworks
 </li>
 </ul>
 
 
</div>


Job Id: tgW5vpbaIgFYgrpuiQ6dL2N76BF0lkIxO6Y/Yb+dZcjpNpN5YrO6krh+yrl2cyLrTy57J/hN1pfL7PwxlAhSkkZPTBE5p9Zl6g==

VP Digital

<div>
 
 This position manages the Financial Planning and Analysis function across the organisations facilities. This includes review of all month end reports, provision of narratives and reports to explain the companies performance, preparation of regular forecasts for Senior Management and owners. You will be managing the budget preparation for the organisation, providing analysis and reports on all aspects of performance for existing and new proposed projects.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Provide Senior Management (CEO, VPs and GMs) appropriate financial inputs to ensure targets and objectives are met
 </li>
 <li>
 Prepare presentations for Board Meetings and owners
 </li>
 <li>
 Assist in drafting and updating Finance Policies and Procedures
 </li>
 <li>
 Work across the business to develop and improve systems, processes and reports
 </li>
 <li>
 Lead the implementation of budgeting software across the group, suggest improvements and ways to streamline the overall approach and support the business in using the application
 </li>
 <li>
 Manage the preparation of annual budgets (revenues, costs and capex) in line with the deadlines provided by the owners, including preparation of various presentations to Senior Management and drafting of Board Memos for approval
 </li>
 <li>
 Ensure any budget reallocations are made in line with the Company&rsquo;s approved Delegation of Authority and proper tracker of all reallocations made during the year is maintained
 </li>
 <li>
 Review monthly Financial forecasts for each entity, analye and provide justifications for variances vs budget and previous forecast
 </li>
 <li>
 Review all monthly P&amp;L reports and monthly financial performance reports for each park and present to Senior Management in 3rd week of each month explaining performance vs budget and prior year
 </li>
 <li>
 Review all balance sheet schedules of the Parks with Finance Business Partners to ensure accuracy of financial records
 </li>
 <li>
 Review Annual Financial Statements to ensure accuracy and consistency of reporting across the group
 </li>
 <li>
 Work with (and provide support to) the shared service team to improve the month end close process
 </li>
 <li>
 Be the central point of contact for all insurance requirements across the group between Insurance Brokers and MX and ensure valid insurance policies are maintained at all times with adequate sums insured
 </li>
 <li>
 Present Senior Management on a monthly basis, full update on each capex project (either budgeted during the year or carried forward from prior years) across the whole group by summarising amount consumed during the month, commitments made and highlighting any bottlenecks to expedite procurement
 </li>
 <li>
 Review feasibility studies of new capex projects of above 1m AED
 </li>
 <li>
 Ensure that all disposal of assets is in line with the Group Policy and appropriate approvals are in place as per the DOA
 </li>
 <li>
 Ensure that Fixed Assets Tagging exercise is completed across the Group in line with the guidance from EAA and FA register kept up to date and reconciled with physical assets
 </li>
 </ul>
 
 
 
 
 
 Key Essentials:
 
 
 
 
 
 <ul>
 <li>
 Professional accounting qualification (CIMA, CMA, ACCA)
 </li>
 <li>
 Lean Six Sigma (Green Belt)
 </li>
 <li>
 Minimum of 10 years senior managerial experience in a large/multi-site operation
 </li>
 <li>
 Be able to work with multinational environment
 </li>
 <li>
 Good working knowledge of Excel and other Microsoft office applications
 </li>
 <li>
 Ability to solve problems
 </li>
 <li>
 Ability to present and explain data clearly to non-finance users.
 </li>
 <li>
 Excellent communication and relationship building skills
 </li>
 <li>
 A multi-tasker with the ability to wear many hats in a fast-paced environment
 </li>
 </ul>
</div>


Job Id: dOYy99TUTJNLijgpjUXqsog2ggDJMT+665WJOnQxqpNerG3QfGb6rHA735PqM5T4RMyfiDGhDDkHISG/CG0+4F8biSWQaWCCLQ==

Senior FP&A Director - Hospitality

<div>
 
 
 Product Owner - Cybersecurity - Contract
 
 
 
 We are seeking an experienced and strategic
 
 Cybersecurity Product Owner
 
 to lead the development and lifecycle management of cybersecurity products and solutions. The ideal candidate will possess deep product ownership experience with a strong understanding of cybersecurity domains and stakeholder engagement. This role will act as a key bridge between cybersecurity, business stakeholders, and technical teams to deliver robust and secure digital products.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 End-to-End Product Lifecycle Management
 
 </li>
 <li>
 Define product vision, roadmap, and backlog for cybersecurity initiatives.
 </li>
 <li>
 Lead the development, launch, and continuous improvement of cybersecurity products.
 </li>
 <li>
 Drive Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives.
 </li>
 <li>
 
 Stakeholder Engagement &amp; Communication
 
 </li>
 <li>
 Collaborate with internal stakeholders including security operations, IT, risk, compliance, and business units.
 </li>
 <li>
 Translate business requirements into technical features aligned with security objectives.
 </li>
 <li>
 Present product updates, metrics, and risks to senior leadership and steering committees.
 </li>
 <li>
 
 Cybersecurity Domain Expertise
 
 </li>
 <li>
 Understand and incorporate cybersecurity frameworks, threats, trends, and compliance requirements into product strategy.
 </li>
 <li>
 Work closely with cybersecurity engineers and architects to ensure alignment with security best practices.
 </li>
 <li>
 
 Prioritization &amp; Decision Making
 
 </li>
 <li>
 Own and groom the product backlog, ensuring clarity and prioritization of features, bugs, and improvements.
 </li>
 <li>
 Balance competing priorities while ensuring product goals and business value are achieved.
 </li>
 </ul>
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Security, Engineering, or related field.
 </li>
 <li>
 Minimum
 
 6 years of experience
 
 in product management or ownership, ideally in a cybersecurity, IT security, or digital risk context.
 </li>
 <li>
 Strong knowledge of cybersecurity principles, technologies (SIEM, IAM, EDR, etc.), and regulatory requirements (ISO 27001, NIST, GDPR, etc.).
 </li>
 <li>
 Proven experience with Agile/Scrum methodologies and product lifecycle management.
 </li>
 <li>
 Exceptional communication, analytical, and stakeholder management skills.
 </li>
 <li>
 Experience using tools such as Jira, Confluence, Azure DevOps, etc.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Relevant certifications such as CSPO, CISM, CISSP, or PMP.
 </li>
 <li>
 Background in cybersecurity operations, architecture, or consulting.
 </li>
 <li>
 Experience working in regulated industries (finance, healthcare, government, etc.).
 </li>
 </ul>
 
 
</div>


Job Id: t/8zzxBpaDX9V1d2cwWBQNi6YBY5ZiRnxXLgSbvMXSvOY4oWoYoJzFeO+Q3B3kue1Ak8BAFCItYEyqOe7Q9sPTd6uf6mZxwy2A==

Product Owner

<div>
 
 
 Job Title:
 
 HR Manager / HR Business Partner
 
 
 
 Location:
 
 Ras Al Khaimah, United Arab Emirates
 
 
 
 Industry:
 
 Pharmaceutical
 
 
 
 Reporting to:
 
 Head of HR
 
 
 
 
 
 
 About the Role
 
 
 
 Dynamic and strategic HR Manager with HR Business Partner responsibilities required to join a popular pharmaceutical company in Ras Al Khaimah. This role is instrumental in aligning business objectives with employees and management, fostering a high-performance culture, and supporting organizational effectiveness. The ideal candidate will be a hands-on HR professional with a deep understanding of pharmaceutical industry dynamics, employee engagement, and HR best practices. This individual will be required to partner with the business with close observation of operations within the HR and people space and providing strategic feedback and changes to the stakeholders based on analysis to implement positive change.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic HR Partnership:
 
 
 <ul>
 <li>
 Serve as a trusted advisor to senior leadership and department heads on organizational structure, workforce planning, and talent strategies.
 </li>
 <li>
 Translate business objectives into actionable HR initiatives that drive performance and business results.
 </li>
 <li>
 Collaborate with cross-functional teams to influence and support organizational change and development.
 </li>
 </ul>
 
 
 Talent Management &amp; Development:
 
 
 <ul>
 <li>
 Lead the talent review process, succession planning, and leadership development initiatives.
 </li>
 <li>
 Support performance management cycles and provide coaching to managers on employee development and feedback.
 </li>
 <li>
 Identify training needs and facilitate learning programs aligned with business priorities.
 </li>
 </ul>
 
 
 Employee Relations &amp; Engagement:
 
 
 <ul>
 <li>
 Champion a positive workplace culture by promoting open communication and a fair, respectful environment.
 </li>
 <li>
 Resolve employee relations issues effectively and ensure compliance with labor laws and internal policies.
 </li>
 <li>
 Design and implement employee engagement initiatives to boost morale and retention.
 </li>
 </ul>
 
 
 HR Operations &amp; Compliance:
 
 
 <ul>
 <li>
 Oversee core HR functions such as onboarding, policy implementation, and HR reporting.
 </li>
 <li>
 Ensure compliance with UAE labor law and pharmaceutical industry regulations.
 </li>
 <li>
 Manage HR data and analytics to support data-driven decision-making.
 </li>
 </ul>
 
 
 Recruitment &amp; Workforce Planning:
 
 
 <ul>
 <li>
 Partner with hiring managers to develop job descriptions, interview frameworks, and strategic hiring plans.
 </li>
 <li>
 Oversee end-to-end recruitment efforts to attract and retain top talent within the industry.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Mandatory requirements:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Human Resources position
 </li>
 <li>
 Must be experienced in succession planning and facilitating interviews
 </li>
 <li>
 Bachelors degree minimum qualification
 </li>
 <li>
 Must be living in or prepared to relocate to Ras Al Khaimah - this position is on site.
 </li>
 </ul>
</div>


Job Id: SYEgOwyeoaryNji5vYO0fbRyJECvBxMqDWRMqQLB6iuPBlU4rX1lHQIcIQu4jkKdts4UhUwFSSbkmFex6pk5bVxELWkTFgfpXQ==

Human Resources Manager

<div>
 
 [Only UAE Emirati National Candidates can be considered]
 
 
 
 
 
 We are delighted to be partnering with a prestigious and forward-looking public sector organisation on a key leadership role in strategic and external marketing and communications.
 
 
 
 
 
 Based in Abu Dhabi, this institution is embarking on an exciting phase of transformation and growth, with ambitious goals to strengthen its impact both locally and internationally.
 
 
 
 
 
 We need Emirati national candidates with a strong background in Marketing and Communications at the senior level. More on the role below:
 
 
 
 
 
 
 Key Duties and Responsibilities
 
 
 
 
 Strategic Responsibilities
 
 
 <ul>
 <li>
 Supervise the implementation of the business plans and ensure that the work is carried out in line with the plans of other business units.
 </li>
 </ul>
 
 
 Operational Responsibilities
 
 
 
 
 Governance
 
 
 <ul>
 <li>
 Contribute to the development and implementation of work policies and procedures.
 </li>
 </ul>
 
 
 Operations
 
 
 <ul>
 <li>
 Develop the organisation&rsquo;s own identity and brand to ensure compatibility with the overall strategy and ensure their application internally and externally.
 </li>
 <li>
 Develop internal and external marketing and PR plans, ensuring activation in accordance with the institutional identity.
 </li>
 <li>
 Organise and supervise media events, provide the media with news, activities and events, and manage developments and crises in line with organisational policies.
 </li>
 <li>
 Manage media sponsorships inside and outside the organisation and ensure the desired marketing benefits. Coordinate paid and unpaid advertisements.
 </li>
 <li>
 Manage official accounts on social media channels and prepare website content to ensure the application of approved standards.
 </li>
 <li>
 Develop a mechanism for monitoring and analysing publications about the organisation in coordination with relevant departments, and monitor publicity and press coverage.
 </li>
 <li>
 Supervise the preparation and implementation of research, studies, and projects related to measuring customer opinion and satisfaction.
 </li>
 <li>
 Write and edit press releases, leaflets, booklets, remarks, newsletters, internal journals, studies, and annual reports.
 </li>
 <li>
 Implement or supervise performance of tasks requested by the direct official and in the interest of work.
 </li>
 <li>
 Adhere to the organisation&rsquo;s health and safety laws and standards.
 </li>
 <li>
 Perform any other duties mandated by the line manager.
 </li>
 </ul>
 
 
 Project Management
 
 
 <ul>
 <li>
 Implement initiatives and projects mandated in accordance with approved criteria and specified timelines and costs.
 </li>
 </ul>
 
 
 Supervision
 
 
 <ul>
 <li>
 Monitor staff performance, provide necessary support and advice, and encourage continuous learning and development.
 </li>
 <li>
 Provide guidance and training to staff, and conduct knowledge sharing to facilitate the achievement of team objectives and the completion of tasks effectively.
 </li>
 <li>
 Train staff on handling media inquiries and press interviews.
 </li>
 <li>
 Identify and qualify the organisation&rsquo;s keynote speakers to participate in events and enhance their presence in the media and related platforms.
 </li>
 </ul>
 
 
 Risk Management
 
 
 <ul>
 <li>
 Manage potential risks in coordination with the relevant organisational unit and take decisions and corrective actions to improve performance.
 </li>
 </ul>
 
 
</div>


Job Id: IEuK+miZotamK+ohqiUC9uCNK4dh7mwmcp9IeL70C7QRg300+FEE2C1P1Lp3xtA4yAmwFCdZhL72clkqpbPkXB2dSKfaSWcB3g==

Head of Marketing - UAE Government Dept

<div>
 
 
 Director of Travel &amp; Lifestyle Services &ndash; Rafeeq | Doha, Qatar
 
 
 
 
 Competitive salary | Relocation support available | Open to candidates from all backgrounds with proven experience
 
 
 
 We are delighted to support
 
 Rafeeq
 
 , Qatar&rsquo;s fastest-growing delivery and lifestyle super app, in the launch of an exciting new vertical. Rafeeq has transformed the way people across the country access daily services &ndash; from groceries and restaurants to pharmacies, flowers, and boutique shopping &ndash; all in one place. With over 6,000 partners and operations extending to even the most remote areas of Qatar, Rafeeq is a powerful, customer-first platform built for convenience, trust, and innovation.
 
 
 As the platform expands into new service categories and markets, it is seeking ambitious, strategic leaders to help shape this future. Rafeeq is now launching a new vertical focused on
 
 Travel and Lifestyle
 
 , and we are hiring a
 
 Director
 
 to own and drive this end-to-end.
 
 
 This is an entrepreneurial, founder-style role offering the chance to build an entirely new business within the Rafeeq ecosystem.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design and lead the 3-year commercial strategy for the Travel &amp; Lifestyle vertical.
 </li>
 <li>
 Build service offerings such as hotel bookings, car rentals, bundled experience packages, and travel insurance from scratch.
 </li>
 <li>
 Own business development strategy to onboard partners locally and regionally.
 </li>
 <li>
 Execute user acquisition, growth hacking, and promotional strategies to establish market traction fast.
 </li>
 <li>
 Leverage GCC-specific insights (e.g. Umrah travel, Dubai events, outbound seasonal spikes) to tailor offers and timing.
 </li>
 <li>
 Collaborate cross-functionally with marketing, tech, and product teams to build seamless end-to-end journeys.
 </li>
 <li>
 Report directly to the Co-Founder and CEO with exposure to the board and investors, including the CEO of QIC Group.
 </li>
 <li>
 Monitor vertical performance, iterate offers, and scale successful campaigns and services.
 </li>
 </ul>
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 Proven track record launching or scaling digital consumer platforms or travel-related services.
 </li>
 <li>
 Background in ecommerce, on-demand marketplaces, or lifestyle services with deep understanding of customer lifecycle and service delivery.
 </li>
 <li>
 Skilled at forming commercial partnerships, negotiating deals, and building sustainable business lines.
 </li>
 <li>
 Strategic thinker with a growth mindset and ability to move at pace in a fast-evolving business.
 </li>
 <li>
 Strong analytical and market insight capability; able to translate regional trends into high-conversion propositions.
 </li>
 <li>
 Bonus if experienced in travel aggregators, booking platforms, or regional super apps.
 </li>
 <li>
 Comfort with ambiguity and a high degree of autonomy in a scale-up or early-stage launch environment.
 </li>
 </ul>
 
 📍
 
 The role is based full-time in Doha. Candidates not already located in Qatar will be expected to relocate.
 
 
 
 🚀
 
 We are moving quickly and welcome candidates from all backgrounds who meet the experience requirements.
 
 
</div>


Job Id: ZOyP/p0lJ36QX2LW0TPw3zimwdiV9x2LvR9KRA3fF+oo1cMGY5tiaQPRBTkcSZYTzJG4SnFh4ORdCviq19qZudZc6DXcrlDELA==

Director of Travel & Lifestyle Services - Rafeeq

<div>
 
 We&rsquo;re seeking a highly organized and proactive Business Support Specialist to play a key role in ensuring smooth operations across coordination, payroll, contractor management, and internal administration. This role supports both the business and our consultants, acting as the central point of contact for various operational functions.
 
 
 
 
 
 
 About the Role:
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Coordinate client processes including work order creation, PO follow-ups, invoicing, and documentation.
 </li>
 <li>
 Manage credit control by tracking payments and working closely with finance to ensure timely collections.
 </li>
 <li>
 Support with end-to-end payroll processing, including timesheets, payslips, salary certificates, and payroll transactions.
 </li>
 <li>
 Oversee invoice preparation, submission, and follow-ups to maintain a healthy cash flow.
 </li>
 <li>
 Manage visa sponsorship processes, liaising with sponsors and PROs for onboarding, documentation, and compliance.
 </li>
 <li>
 Lead onboarding and offboarding for contractors, including documentation, timesheets, EOSB, and general support.
 </li>
 <li>
 Support RFQ submissions and vendor registrations to maintain client eligibility.
 </li>
 <li>
 Manage daily office operations, HR onboarding, medical insurance setup, and employee support systems.
 </li>
 </ul>
 
 
 
 
 Ideal Candidate:
 
 <ul>
 <li>
 Detail-oriented with strong coordination and follow-up skills
 </li>
 <li>
 Comfortable handling multiple stakeholders
 </li>
 <li>
 Prior experience in operations, HR support, or contractor management is a plus
 </li>
 </ul>
 
 
</div>


Job Id: 6O2ZJfH3783AMRFGPvNCupH4OTeaQm6JBQDH6nMoE35MClHooiVZXZfVo2F1oFlhH5UA3qUN+VFfRbNXPuBUL4nsjABpEcyY4w==

Business Support Specialist

<div>
 
 
 Position Title:
 
 Brand Manager
 
 
 
 Location:
 
 Abu Dhabi, UAE (Office-based, 5 days/week + travel as required)
 
 
 
 Reporting To:
 
 Senior Group Director
 
 
 
 Salary:
 
 40-50K AED/mo base.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a dynamic and strategic Brand Manager to lead the brand strategy for one of Abu Dhabi&rsquo;s most prominent holding companies, currently in an exciting phase of regional and international growth. This is a high-impact role requiring a commercially minded, politically astute professional who can build and execute a brand engagement strategy that resonates with a broad range of stakeholders including government entities, global investors, corporate partners, subsidiaries, and the wider public.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Brand Strategy &amp; Execution
 
 
 <ul>
 <li>
 Develop and implement a comprehensive brand strategy that aligns with the group&rsquo;s growth ambitions and strategic objectives.
 </li>
 <li>
 Create tailored messaging and campaigns to engage key stakeholder groups: regional and international governments, investors, strategic partners, and the public.
 </li>
 <li>
 Define and monitor clear KPIs to measure brand engagement, visibility, and reputation across channels and markets.
 </li>
 </ul>
 
 
 Cross-Group Coordination
 
 
 <ul>
 <li>
 Support and advise subsidiary businesses across the group on brand and marketing plans, ensuring consistency of brand tone, quality and alignment with group-level goals.
 </li>
 <li>
 Build a collaborative marketing ecosystem across the group to leverage shared platforms, partnerships, and brand assets.
 </li>
 </ul>
 
 
 Commercial Acumen &amp; Campaign Management
 
 
 <ul>
 <li>
 Oversee marketing budgets to ensure spend is optimised for maximum impact and ROI.
 </li>
 <li>
 Plan and coordinate high-visibility events, sponsorships, and strategic partnerships to elevate brand presence on regional and global stages.
 </li>
 <li>
 Ensure brand positioning is continuously refined to support business development, stakeholder trust, and investment attraction.
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Communications Alignment
 
 
 <ul>
 <li>
 Work closely with internal teams, communications leads, and senior executives to align messaging and strategic priorities.
 </li>
 <li>
 Act as a trusted advisor on brand-related matters, guiding executive communications and thought leadership initiatives.
 </li>
 <li>
 Prepare high-quality presentations and briefs for internal and external audiences, including C-level stakeholders and government partners.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 
 Experience &amp; Skills
 
 
 <ul>
 <li>
 Proven track record in strategic brand management, ideally within complex, multi-stakeholder environments (e.g. government-related entities, investment groups, or large holding companies).
 </li>
 <li>
 Strong commercial mindset with experience managing sizeable marketing budgets and demonstrating tangible brand impact.
 </li>
 <li>
 Confident in high-level stakeholder engagement across public and private sectors, with excellent presentation and interpersonal skills.
 </li>
 <li>
 Adept at managing ambiguity and delivering results in a fast-moving, evolving landscape.
 </li>
 <li>
 Regional experience in the Middle East, with a deep understanding of business and political sensitivities, is strongly preferred.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Business or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 8+ years of relevant experience in brand management, with at least 3 in a strategic leadership capacity.
 </li>
 <li>
 Arabic-speaking desired.
 </li>
 </ul>
 
 
 
 
 We welcome applicants from all backgrounds with the relevant experience to apply.
 
</div>


Job Id: Nx6jLhkfQ0FoOhogld9NbXHIRPcvwV5WtjAZvbcABPFUID2zfYUTU/F4Am03L8pos/5H+Vc4D8ytfMvCPgEumA1Lfp/v74kwmw==

Brand Manager [Major Holding Company]

<div>
 
 
 Title: Assistant Vice President, Domestic Credit
 
 
 
 
 Location: Doha, Qatar
 
 
 
 
 
 
 
 Our client, a leading institution in the banking sector, is seeking an AVP &ndash; Domestic Credit
 
 to join their Group Risk division, supporting strategic credit oversight and risk management across domestic and group entities.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct in-depth evaluation of corporate and institutional credit proposals, ensuring alignment with internal credit risk strategy, regulatory requirements, and return expectations.
 </li>
 <li>
 Perform rigorous financial analysis, including historical and projected financials, stress testing, and feasibility studies to assess borrower and project viability.
 </li>
 <li>
 Structure credit facilities in coordination with business units, ensuring adequate risk mitigation through appropriate covenants, collateral, and repayment sources.
 </li>
 <li>
 Participate in the ongoing refinement of credit policies, procedures, and approval frameworks to align with best practices and evolving market standards.
 </li>
 <li>
 Coordinate with domestic and international branches, subsidiaries, and treasury to assess non-retail credit exposures and ensure timely credit assessments.
 </li>
 <li>
 Monitor credit portfolio performance, enforce compliance with approved terms and covenants, and recommend remedial action when risk thresholds are breached.
 </li>
 <li>
 Assist in determining obligor risk ratings using internal models (e.g., Moody&rsquo;s), ensuring accurate reflection of the borrower&rsquo;s risk profile.
 </li>
 <li>
 Stay abreast of relevant regulatory developments (QCB, Basel, etc.) and ensure dissemination of updates to appropriate stakeholders within the bank.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business, or related field; MBA or equivalent banking certification preferred.
 </li>
 <li>
 At least 10 years of experience in corporate credit or risk analysis within a major bank or financial institution.
 </li>
 <li>
 Expertise in credit structuring, financial modeling, due diligence, and regulatory compliance.
 </li>
 <li>
 Strong understanding of credit risk methodologies, economic/industry analysis, and international regulatory frameworks (Basel II/III).
 </li>
 <li>
 Proficiency in MS Excel and financial analysis tools; strong report writing and presentation skills.
 </li>
 <li>
 Excellent written and verbal communication skills in English; Arabic an advantage
 </li>
 </ul>
 
 
</div>


Job Id: cUfnvQNHZINeRcYruFJDJJAIxpcb8Lv8uQOw7e03WfzaJkg9EDg3cOYs/QAqO6jazyeU/PcfVJGSsFiME7mfjSxpUDrkPa2sJA==

Assistant Vice President, Domestic Credit

<div>
 
 
 Job Title: IT Sales Account Manager
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Industry:
 
 IT Solutions Company
 
 
 
 
 
 
 Job Overview:
 
 
 
 An established IT solutions company is seeking a dynamic and results-driven
 
 IT Sales Account Manager
 
 to join its team in
 
 Riyadh
 
 . The role focuses on developing long-term client partnerships, driving sales initiatives, and delivering technology solutions that align with customer needs and business goals.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Design and implement sales plans to reach or exceed revenue objectives.
 </li>
 <li>
 Actively identify and engage with potential clients within the IT and digital solutions space.
 </li>
 <li>
 Cultivate and manage relationships with key clients by understanding their business challenges and aligning solutions accordingly.
 </li>
 <li>
 Deliver effective product and solution presentations tailored to client requirements.
 </li>
 <li>
 Lead contract negotiations, ensuring mutual value and long-term customer satisfaction.
 </li>
 <li>
 Stay informed on market developments, competitor movements, and customer insights to refine sales strategies.
 </li>
 <li>
 Partner with technical and pre-sales teams to deliver customized, client-specific solutions.
 </li>
 <li>
 Provide accurate sales reporting, forecasting, and pipeline updates to management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Business, or a related discipline.
 </li>
 <li>
 Demonstrated success in a sales or account management role within the IT industry.
 </li>
 <li>
 In-depth knowledge of IT services, enterprise software, and current market trends.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to influence stakeholders.
 </li>
 <li>
 Skilled in delivering compelling presentations and closing complex deals.
 </li>
 </ul>
</div>


Job Id: 9hz+1mco0g5qrtunXcXOdwl+kj88aSDyw1smecJqGzhgfSOH4XyTqUHEgjplQNTEf58/c1x9jPsTln3rYRnxnKRStDEbxKAjSA==

Account Manager

<div>
 
 
 Job Title:
 
 Human Resources Business Partner (HRBP)
 
 
 
 Reports to:
 
 Head of HR - KSA
 
 
 
 Location:
 
 Confidential Bank &ndash; Saudi Arabia
 
 
 
 
 
 
 Job Purpose:
 
 
 
 Act as a strategic HR partner by aligning people practices with business goals. Own and manage HR operations, ensure compliance with local laws and corporate policies, and serve as a key liaison for both internal and external HR-related matters.
 
 
 This role requires independent judgment within defined policies and represents the HR function at the branch level. It acts as the key resource for all people-related matters in the country.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead HR operations and act as the main HR point of contact for the branch.
 </li>
 <li>
 Develop and update HR policies in line with local regulations and group guidelines.
 </li>
 <li>
 Support management with HR advisory, planning, and service delivery.
 </li>
 <li>
 Maintain employee records and ensure accurate reporting to Group HR.
 </li>
 <li>
 Oversee activities such as recruitment, onboarding, payroll, and manpower planning.
 </li>
 <li>
 Coordinate annual HR initiatives like performance reviews, training, and employee surveys.
 </li>
 <li>
 Ensure readiness for audits and compliance with regulatory standards.
 </li>
 <li>
 Liaise with local authorities and regulators on HR matters.
 </li>
 <li>
 Manage vendor relationships, especially those related to manpower supply and outsourcing.
 </li>
 <li>
 Drive employee engagement and communication efforts.
 </li>
 <li>
 Monitor market trends and share insights with the broader HR team.
 </li>
 <li>
 Prepare reports related to talent, succession planning, retention, and performance.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements:
 
 
 <ol>
 <li>
 Bachelors degree minimum qualification
 </li>
 <li>
 Banking sector experience required
 </li>
 <li>
 Minimum of 8 years in HR
 </li>
 <li>
 CIPD
 </li>
 <li>
 Saudi applicants only
 </li>
 </ol>
</div>

Sales & Marketing Lead (Beauty Start-up)

<div>
 
 
 Head of Loyalty &amp; Gamification &ndash; Rafeeq | Doha, Qatar
 
 
 
 
 Competitive salary | Relocation support available | Open to candidates from all backgrounds with proven experience
 
 
 
 We are proud to partner with
 
 Rafeeq
 
 , Qatar&rsquo;s first all-in-one lifestyle and delivery super app, as they scale into one of the most exciting growth stories in the Gulf. Since its launch in 2018, Rafeeq has rapidly evolved into a trusted platform that connects users to everything from food and groceries to hotels, pharmacies, flowers, and even exclusive boutique products via its influencer-led Rafeeq Stars offering. Proudly 100% Qatari-owned, the platform has an ambitious vision to become the region&rsquo;s dominant super app &ndash; merging convenience, technology, and lifestyle into a single seamless experience for millions of users.
 
 
 With a unique value proposition built on accessibility, innovation, and service to even the most remote parts of the country, Rafeeq is now scaling across the GCC &ndash; and you can be part of that journey.
 
 
 As
 
 Head of Loyalty &amp; Gamification
 
 , you&rsquo;ll lead the development and execution of an integrated loyalty, rewards, and gamification strategy to elevate user retention, repeat purchase rates, and long-term value across all Rafeeq verticals.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own the loyalty and gamification roadmap, covering categories like food, grocery, pharmacy, and lifestyle services.
 </li>
 <li>
 Build and optimise a scalable tiered loyalty program combining points, cashback, free delivery, and exclusive member benefits.
 </li>
 <li>
 Design and grow Rafeeq&rsquo;s premium subscription offering (e.g., Rafeeq+ or Pro), including pricing models, feature bundles, and value propositions that drive renewals.
 </li>
 <li>
 Develop in-app gamification features (e.g., spin wheels, streak rewards, milestones, referral ladders) that engage users across journeys from ordering to referrals.
 </li>
 <li>
 Collaborate with data, product, and marketing teams to deliver hyper-personalised campaigns based on RFM segments and user behaviour.
 </li>
 <li>
 Track and continuously improve KPIs such as retention uplift, LTV/CAC ratios, redemption rates, ARPU, and churn reduction.
 </li>
 <li>
 Lead the tech integration of loyalty infrastructure into the platform&rsquo;s wallet, rewards engine, and UX.
 </li>
 <li>
 Drive co-branded loyalty partnerships with banks, telcos, and merchants to fund or amplify the programme.
 </li>
 <li>
 Use customer feedback loops, surveys, and community engagement (e.g., referral leagues, user-generated challenges) to refine the offering.
 </li>
 </ul>
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 Proven experience in loyalty marketing, CRM, or digital growth within consumer tech, mobile apps, ecommerce, or subscription-based platforms.
 </li>
 <li>
 Demonstrated success scaling or building tiered loyalty or gamification systems that drive tangible behavioural outcomes.
 </li>
 <li>
 Familiarity with personalisation strategies and collaborating with data science teams to optimise engagement.
 </li>
 <li>
 Creative thinker with an instinct for behavioural psychology, incentive design, and digital user journeys.
 </li>
 <li>
 Bonus if experienced in gaming, gambling, or products with high-frequency micro-interactions.
 </li>
 <li>
 Comfortable in a fast-paced, entrepreneurial environment; hands-on and strategic.
 </li>
 </ul>
 
 📍
 
 The role is based full-time in Doha. Candidates not already located in Qatar will be expected to relocate.
 
 
 
 🚀
 
 We are moving quickly and welcome candidates from all backgrounds who meet the experience requirements.
 
 
</div>

Head of Loyalty & Gamification – Rafeeq

<div>
 
 The Financial Analyst is responsible for preparing accurate financial reports, analysing data trends, and supporting strategic decision-making through data-driven insights to enhance financial performance. This role involves financial modelling, budgeting, forecasting, and variance analysis, ensuring compliance with government financial regulations and optimising cost efficiencies.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Prepare accurate and timely financial reports, including month-end and quarterly reports (MIS, Consolidated Statements, and Variance Analysis)
 </li>
 <li>
 Assist developing presentations and dashboards for senior management and stakeholders
 </li>
 <li>
 Assist in budget preparation, financial forecasting, and variance monitoring to ensure financial stability and operational efficiency
 </li>
 <li>
 Conduct financial feasibility studies to support tourism partnerships, investments, and infrastructure development projects
 </li>
 <li>
 Perform cost-benefit analysis on marketing campaigns, operational expenses, and new tourism initiatives to ensure financial sustainability
 </li>
 <li>
 Analyse revenue trends, occupancy rates, seasonal fluctuations, and booking patterns with Strategy department for Budgeting and forecasting purposes
 </li>
 <li>
 Analyse spend data including procurement, commercial, advertising and promotional and present key recommendations to the internal stakeholders
 </li>
 <li>
 Identify cost-saving opportunities and operational efficiencies
 </li>
 <li>
 Ensure compliance with Authority&rsquo;s accounting &amp; financial policies
 </li>
 <li>
 Support the implementation of financial process enhancements to improve reporting accuracy and operational transparency
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in financial analysis and reporting
 </li>
 <li>
 Strong knowledge of revenue management and financial modelling
 </li>
 <li>
 Experience in the tourism and industry preferred. Understanding of tourism revenue &amp; cost structures (hotel bookings, travel agencies, tour operators, airlines etc.)
 </li>
 <li>
 Excellent analytical, problem solving, organisational, and communication skills
 </li>
 <li>
 Proficiency is use of ERPs and their reporting modules (specially Oracle) ; dashboard tools such as Power BI or Tableau is a plus
 </li>
 <li>
 Fluency in English (Arabic proficiency is an advantage)
 </li>
 </ul>
 
 
</div>

Financial Analyst - Hospitality

<div>
 
 
 Job Title:
 
 Associate 1 &ndash; Mergers &amp; Acquisitions (Arabic Speaking, Generalist Coverage)
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Division:
 
 Investment Banking &ndash; M&amp;A Advisory
 
 
 
 Language Requirement:
 
 Fluent in Arabic and English
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly motivated, Arabic-speaking Associate with generalist coverage experience to join a Mergers &amp; Acquisitions (M&amp;A) team in Riyadh.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the day-to-day execution of M&amp;A transactions, including buy-side, sell-side, and strategic advisory mandates across various sectors.
 </li>
 <li>
 Maintain generalist coverage, supporting deal execution and origination in industries such as consumer, healthcare, industrials, TMT, energy, and financial services.
 </li>
 <li>
 Support senior bankers in origination activities through market research, client engagement materials, and sector insights.
 </li>
 <li>
 Assist in mentoring and supervising analysts and interns.
 </li>
 <li>
 Build strong client relationships, acting as a key point of contact during live deals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in M&amp;A or investment banking, with broad exposure to multiple industries.
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 <li>
 Strong technical skills in financial modeling, valuation, and transaction structuring.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Economics, Accounting, or a related field.
 </li>
 <li>
 CFA, ACA, or MBA qualification is a plus.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Versatile sector knowledge and ability to ramp up quickly across different industries.
 </li>
 <li>
 Strong understanding of the KSA market is advantageous.
 </li>
 <li>
 Ability to manage multiple priorities under pressure and tight deadlines.
 </li>
 <li>
 High attention to detail, analytical mindset, and commercial acumen.
 </li>
 <li>
 Professional maturity and confidence in client-facing situations.
 </li>
 <li>
 Team player with a collaborative and proactive attitude.
 </li>
 </ul>
 
 
</div>

Investment Banking Associate 1

Join Aventus and explore 17 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.