Qureos Mentor

Awami Financial (Private) Limited

We are looking for an experienced Team Lead &ndash; Collection to manage and drive our recovery team. The Team Lead will be responsible for meeting recovery targets, coaching agents, ensuring compliance, and improving recovery strategies.Key Responsibilities:&middot; Supervise and lead the recovery team to achieve collection and recovery targets.&middot; Monitor team performance, provide coaching, and ensure adherence to company policies.&middot; Handle escalated recovery cases and negotiate with customers to ensure timely repayments.&middot; Prepare and share daily/weekly reports on recovery performance with management.&middot; Ensure compliance with legal and regulatory guidelines in all recovery activities.&middot; Motivate and train team members to improve productivity and customer handling skills.Requirements:&middot; Bachelor&rsquo;s degree.&middot; Minimun 1 year of experience in collections or recovery.&middot; Strong communication, negotiation, and leadership skills.&middot; Proficiency in MS Excel and reporting tools.Job Type: Full-timeWork Location: In person

Team Lead- Collection

We are looking for a creative and data-driven Social Media Executive to manage and grow our online presence across all digital platforms. The ideal candidate will have a strong understanding of social media trends, fintech marketing, and customer engagement strategies to enhance brand awareness and drive lead generation.Key Responsibilities:&middot; Develop, implement, and manage the company&rsquo;s social media strategy in alignment with business goals.&middot; Create engaging content (posts, videos, reels, stories) for platforms such as Facebook, Instagram, LinkedIn, TikTok, etc.&middot; Plan and execute ad campaigns across social media channels.&middot; Monitor social media channels for trends, feedback, and engagement opportunities.&middot; Analyze performance metrics and prepare monthly reports on reach, engagement, and conversions.&middot; Manage online reputation, respond to comments/messages, and handle customer inquiries professionally.&middot; Stay updated with fintech market trends and digital innovations to suggest creative content ideas.Requirements:&middot; Bachelor&rsquo;s degree in Marketing, Media Studies, Communications, or a related field.&middot; 1&ndash;3 years of experience in social media management or digital marketing&middot; Strong knowledge of major social media platforms and tools.&middot; Excellent communication, writing, and creative thinking skills.&middot; Ability to work independently and meet deadlines in a fast-paced environment.&middot; Basic knowledge of SEO and content marketing principles is an advantage.Preferred Skills:&middot; Experience running social media ads (Facebook Ads, LinkedIn Campaigns, etc.).&middot; Familiarity with fintech products (loans, payments, wallets, etc.).&middot; Strong visual sense and understanding of audience engagement.Job Type: Full-timeWork Location: In person

Digital Marketing Executive

We are looking for a highly motivated and results-driven Business Development professional to expand our presence in the Pakistan market. The role involves identifying new business opportunities, building strong client relationships, and driving revenue growth through partnerships and sales initiatives.Key Responsibilities <ul><li>Identify and develop new business opportunities through market research, networking, and lead generation.</li><li>Understand customer needs and provide tailored solutions aligned with company offerings.</li><li>Develop and execute strategic sales and partnership plans to achieve targets.</li><li>Manage the end-to-end business development cycle: prospecting, pitching, negotiating, and closing deals.</li><li>Prepare business proposals, presentations, and reports for internal and external stakeholders.</li><li>Collaborate with internal teams (marketing, operations, finance) to ensure business growth.</li><li>Stay updated on industry trends, competitors, and market conditions.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (MBA preferred).</li><li>Proven track record of at least 2 years in Business Development or Partnerships.</li><li>Strong communication, negotiation, and presentation skills.</li><li>elf-motivated, target-driven, and adaptable to a fast-paced environment.</li><li>Experience in Fintech, Lending, and Payments is a plus. correct this job description.</li></ul>Job Type: Full-timeWork Location: In person

Business Development Specialist

We are looking for friendly and customer-focused Customer Service Representatives to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.Key Responsibilities:<ul><li>Handle inbound and outbound calls, chats, and emails professionally.</li><li>Assist customers with account-related queries, transactions, and troubleshooting.</li><li>Provide accurate product and service information.</li><li>Resolve customer complaints in a timely and efficient manner.</li><li>Maintain records of interactions and transactions.</li><li>Escalate complex issues to the relevant departments.</li><li>Achieve set targets for call handling, customer satisfaction, and service quality.</li></ul>Requirements:&middot; Previous call center or customer service experience.&middot; Strong communication skills.&middot; Ability to handle high-volume calls while maintaining professionalism.&middot; Basic knowledge of financial services, mobile apps, or digital payments.&middot; Problem-solving mindset with patience and empathy.&middot; Proficiency in MS Office and CRM software is a plus.&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).Job Type: Full-timePay: Rs37,500.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Join Awami Financial (Private) Limited and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Awami Financial (Private) Limited

ABOUT_COMPANY

Team Lead- Collection

Digital Marketing Executive

Business Development Specialist

Customer Service Representative