Qureos Mentor

Awign

<div>
 
 General Manager - Operations will be a pivotal figure in overseeing and enhancing the operational processes of our B2B service marketplace. This role requires a strong background in B2B operations, including marketplace management, and a proven ability to drive operational excellence while maintaining high client satisfaction.
 
 
 
 
 
 PRIMARY RESPONSIBILITIES
 
 
 
 
 <ul>
 <li>
 Operational Strategy: Develop and implement strategic plans to optimize service delivery, marketplace performance, and operational efficiency.
 </li>
 <li>
 Team Leadership: Lead and mentor a team of operations professionals, fostering collaboration and a high-performance work environment.
 </li>
 <li>
 Marketplace Management: Oversee the day-to-day operations of the marketplace, including onboarding vendor partners, managing listings, managing vendors, and ensuring seamless execution.
 </li>
 <li>
 Quality Assurance: Establish and maintain quality control standards to meet the client&rsquo;s standards, to ensure a high level of service quality.
 </li>
 <li>
 Client Satisfaction: Monitor and improve client satisfaction by addressing client concerns and facilitating effective communication between clients and service providers.
 </li>
 <li>
 Resource Allocation: Efficiently allocate and manage resources for operational infrastructure to meet marketplace demands.
 </li>
 <li>
 Budget Oversight: Develop and manage operational budgets, monitoring expenses and identifying cost-saving opportunities.
 </li>
 <li>
 Performance Metrics: Define and track key performance indicators (KPIs) for the marketplace and report on operational performance.
 </li>
 <li>
 Risk Management: Identify marketplace-related risks and develop mitigation strategies to ensure the smooth functioning of the marketplace.
 </li>
 <li>
 Regulatory Compliance: Ensure the marketplace's compliance with industry-specific regulations, quality standards, and legal requirements.
 </li>
 <li>
 Process Documentation: Create and maintain detailed operational procedures for the marketplace and service provider onboarding.
 </li>
 </ul>
 
 
 
 
 DESIRED SKILLS
 
 
 
 
 <ul>
 <li>
 Graduation in marketing, sales, business administration or supply chain management
 </li>
 <li>
 7-10 years experience in dealing with vendors with negotiation and decision-making skills
 </li>
 <li>
 Excellent analytical and problem-solving ability with communication skills
 </li>
 <li>
 Proficient in all Microsoft Office applications.
 </li>
 <li>
 The ability to multitask effectively.
 </li>
 </ul>
 
 
</div>

General Manager Operations

<div>
 
 Job Overview
 
 
 
 General Manager - Operations will be a pivotal figure in overseeing and enhancing the operational processes of our B2B service marketplace. This role requires a strong background in B2B operations, including marketplace management, and a proven ability to drive operational excellence while maintaining high client satisfaction.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Operational Strategy: Develop and implement strategic plans to optimize service delivery, marketplace performance, and operational efficiency.
 </li>
 <li>
 Team Leadership: Lead and mentor a team of operations professionals, fostering collaboration and a high-performance work environment.
 </li>
 <li>
 Marketplace Management: Oversee the day-to-day operations of the marketplace, including onboarding vendor partners, managing listings, managing vendors, and ensuring seamless execution.
 </li>
 <li>
 Quality Assurance: Establish and maintain quality control standards to meet the client's standards, to ensure a high level of service quality.
 </li>
 <li>
 Client Satisfaction: Monitor and improve client satisfaction by addressing client concerns and facilitating effective communication between clients and service providers.
 </li>
 <li>
 Resource Allocation: Efficiently allocate and manage resources for operational infrastructure to meet marketplace demands.
 </li>
 <li>
 Budget Oversight: Develop and manage operational budgets, monitoring expenses and identifying cost-saving opportunities.
 </li>
 <li>
 Performance Metrics: Define and track key performance indicators (KPIs) for the marketplace and report on operational performance.
 </li>
 <li>
 Risk Management: Identify marketplace-related risks and develop mitigation strategies to ensure the smooth functioning of the marketplace.
 </li>
 <li>
 Regulatory Compliance: Ensure the marketplace's compliance with industry-specific regulations, quality standards, and legal requirements.
 </li>
 <li>
 Process Documentation: Create and maintain detailed operational procedures for the marketplace and service provider onboarding.
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 Graduation in marketing, sales, business administration or supply chain management
 </li>
 <li>
 7-10 years experience in dealing with vendors with negotiation and decision-making skills
 </li>
 <li>
 Excellent analytical and problem-solving ability with communication skills
 </li>
 <li>
 Proficient in all Microsoft Office applications.
 </li>
 <li>
 The ability to multitask effectively.
 
 
 </li>
 </ul>
 (ref:iimjobs.com)
</div>

Interesting Job Opportunity: Awign - General Manager - Operations

Join Awign and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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General Manager Operations

Interesting Job Opportunity: Awign - General Manager - Operations