Qureos Mentor

Baird

<div><div><div><div><div><div><b>About the Role:</b></div></div><p>
This position supports the Total Rewards-Benefits team in implementation and execution of programs. Position integrates assigned duties within Total Rewards and Human Resources as well as Payroll and other departments.</p><p></p><p>
This position is based in our headquarters in Milwaukee, WI and offers a hybrid work schedule: in-office Tuesday through Thursday, with remote work on Monday and Friday.</p><p></p><div><div><b>
The Impact You&rsquo;ll Make</b></div>
:</div><p></p><ul><li><div><b>
HR Operations Support</b></div>
: Serve as a liaison to the HR Operations team by answering questions, mentoring, and leading HR Ops/Total Rewards check-in calls. Promote collaboration across teams.</li><li><div><b>
Associate Experience</b></div>
: Resolve escalated associate issues with professionalism and compassion. Support onboarding, new hire benefits education, and open enrollment.</li><li><div><b>
Vendor &amp; Issue Resolution</b></div>
: Partner with vendors to troubleshoot and resolve benefit-related issues promptly. Manage eligibility and enrollment concerns.</li><li><div><b>
Financial &amp; Data Accuracy</b></div>
: Oversee funding files, vendor invoices, and budget tracking. Collaborate with Payroll to ensure accurate deductions and reconcile discrepancies.</li><li><div><b>
HRIS &amp; Data Integrity</b></div>
: Process HRIS transactions (benefit events, status changes, LOA entries, payroll deductions), maintain data integrity through auditing/testing, and generate reports.</li><li><div><b>
COBRA &amp; Retiree Programs</b></div>
: Administer COBRA and retiree healthcare programs, including vendor management.</li><li><div><b>
Communication &amp; Documentation</b></div>
: Assist in developing and implementing benefit communication strategies. Maintain forms, plan documents, and handbooks.</li><li><div><b>
Program &amp; Committee Support</b></div>
: Contribute to Total Rewards initiatives, projects, and reporting. Provide administrative support to the Total Rewards team, Healthcare Subcommittee, and Retirement Subcommittee.</li><li><div><b>
Surveys &amp; External Requests</b></div>
: Complete benefit surveys and respond to external data requests.</li><li><div><b>
Continuous Improvement &amp; Backup Support</b></div>
: Recommend process improvements to enhance team efficiency, prioritize workload, and provide backup support as needed.</li></ul><p></p><div><div><b>
What You&rsquo;ll Bring to Baird:</b></div></div><ul><li>
Bachelor&rsquo;s degree or equivalent work experience in Human Resources or related field with at least 0-2 years of benefit administration experience.</li><li>
Solid communication and follow-up skills.</li><li>
Knowledge of HR service delivery and HR technology applications.</li></ul><p></p><p>
#LI-SB1</p></div></div></div></div><p></p>

HR Total Rewards Associate

<div><div><div><div><div><div><b>About the Role</b></div></div><p>
As a Human Resources (HR) Operations Specialist, you&rsquo;ll be the first point of contact for associates seeking support with HR services, policies, and procedures&mdash;via our case management system and phone. You&rsquo;ll handle a wide range of inquiries, resolve issues efficiently, and collaborate with HR teams on more complex matters. This role also supports HR subject matter experts by maintaining data integrity, testing system changes, managing system tables, generating reports, and contributing to continuous improvement initiatives and HRIS upgrades.</p><p></p><p>
This position is based in either our Milwaukee, WI or Louisville, KY office and offers a hybrid work schedule: in-office Tuesday through Thursday, with remote work on Monday and Friday.</p><p></p><div><div><b>
The Impact You&rsquo;ll Make</b></div></div><ul><li>
Provide exceptional service by responding to associate inquiries promptly and accurately, in line with team SLA guidelines.</li><li>
Escalate unresolved issues to the appropriate HR team member and ensure timely follow-up.</li><li>
Document all inquiries and resolutions in the case management system.</li><li>
Empower associates and managers by educating them on self-service tools like Workday and our Service Center System.</li><li>
Initiate, review, and approve daily Workday transactions.</li><li>
Draft and execute HR-related agreements (e.g., termination letters).</li><li>
Process invoices and prepare payment memos.</li><li>
Complete forms, maintain records, and submit reports to ensure compliance with government and industry standards.</li><li>
Support onboarding for new hires and rehires, including paperwork, pre-employment screenings, and administrative coordination.</li></ul><p></p><div><div><b>
What You&rsquo;ll Bring to Baird</b></div></div><ul><li>
Strong client service orientation with a commitment to confidentiality and professionalism.</li><li>
At least 1 year of experience in Human Resources, Customer Service, or a related field, ideally within an HR Service Center.</li><li>
Proficiency in HR systems (preferably Workday) and Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>
Excellent communication and organizational skills, with a sharp eye for detail and accuracy.</li><li>
A proactive, solutions-focused mindset with the ability to manage multiple priorities and deadlines.</li><li>
Collaborative spirit and ability to work effectively across teams, demonstrating strong teamwork and leadership potential.</li></ul><p></p><p>
#LI-SB1</p><p></p><div><div><b>
Commitment to Inclusion &amp; Diversity</b></div></div>
<p>
Baird is committed to inclusion &amp; diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion &amp; diversity as an ongoing journey &ndash; one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us.</p></div></div></div></div><p></p>

HR Operations Specialist

Join Baird and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Baird

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HR Total Rewards Associate

HR Operations Specialist