Qureos Mentor

Bank IT Marketing Operations Management LLC

Sales Team Leader for Personal Finance &amp; Credit Cards is responsible for leading, coaching, and driving a high-performing sales team to achieve monthly and annual targets. The role requires a blend of strong sales acumen, leadership skills, and deep product knowledge in personal loans and credit card offerings. The incumbent will play a pivotal role in growing the bank's retail lending portfolio while ensuring a superior customer experience.Sales Leadership &amp; Target Achievement● Lead, manage, and motivate a team of Sales Officers/Executives to achieve monthly card issuance and personal finance disbursement targets.● Monitor daily, weekly, and monthly sales performance; take corrective action where needed.● Develop and implement sales strategies and action plans to maximize revenue and market penetration.● Ensure all team members meet or exceed their individual KPIs.Product &amp; Portfolio Management● Drive the issuance of credit cards and disbursement of personal finance products across assigned channels.● Identify cross-sell and upsell opportunities within the existing customer base.● Monitor portfolio quality, ensuring low delinquency and high card activation rates.● Stay updated on competitor products, pricing, and market trends; provide feedback to product teams.Team Development &amp; Coaching● Conduct regular coaching sessions, joint calls, and field accompaniments for team members.● Identify skill gaps and coordinate with HR/Training to address development needs.● Onboard new team members and ensure proper product and compliance training.● Foster a culture of accountability, healthy competition, and continuous improvement.Customer Relationship Management● Ensure team delivers a high-quality customer experience at every touchpoint.● Handle escalated customer issues and complaints in a timely and professional manner.● Build and maintain relationships with key clients, employers, and corporate partners.Compliance &amp; Reporting● Ensure all sales activities comply with UAE Central Bank regulations, internal policies, and KYC/AML guidelines.● Submit accurate and timely sales reports to senior management.● Ensure proper documentation and CRM system updates for all leads and applications.QUALIFICATIONS &amp; REQUIREMENTSEducation● Bachelor's degree in Business Administration, Finance, Marketing, or a related field.● Professional certifications in banking or sales (e.g., CISI, CBCA) are an advantage.Experience● Minimum 3 years of experience in retail banking sales, with at least 1 years in a team leadership role.● Proven track record in selling personal finance and credit card products in the UAE market.● Experience managing a sales team of 15+ individuals.Skills &amp; Competencies● Strong leadership and people management skills.● Excellent communication, negotiation, and presentation abilities.● Deep understanding of personal finance products, credit underwriting, and card features.● Proficiency in CRM tools and MS Office (Excel, PowerPoint).● Results-driven with a strong sense of accountability.● Fluency in English; Arabic or other languages is an advantage.Job Type: Full-timePay: AED5,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>Why do you want to change the job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales Team Leader: 1 year (Required)</li><li>Retail Banking: 3 years (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Work Location: In person

Sales Team Leader

Join Bank IT Marketing Operations Management LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bank IT Marketing Operations Management LLC

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Sales Team Leader