Abrar Admin

Baptist Health System, Inc.

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is seeking a dedicated and compassionate Master&rsquo;s Level Social Worker (Social Worker II) to join our team. This is a Full-Time, Day Shift opportunity working at our Baptist Downtown campus.
In this role, you will be a key member of an interdisciplinary care team, working to improve overall well-being by addressing the psychosocial needs that impact patients' lives. The focus is on reducing barriers to care and easing the burden of medical conditions through emotional support, education, and resource connection.
Social Worker II, Job Responsibilities:<ul><li>
Assess psychosocial needs and deliver services to enhance patient functioning and emotional well-being</li><li>
Coordinate care to ensure continued access to support and services</li><li>
Provide psychoeducation to patients and families</li><li>
Connect individuals with appropriate community resources and referrals</li></ul>
Experience Requirements:<ul><li>
3-5 Years Discharge Planning Experience</li><li>
3-5 Years Case Management Experience</li></ul>
Education &amp; Credential Requirements:<ul><li>
Master of Social Work required</li><li>
Doctorate of Arts/Science preferred</li><li>
Licensed Clinical Social Worker preferred</li></ul>
If you are passionate about making a meaningful impact in patients' lives and are looking for a Full-Time, Day Shift opportunity, apply now to join the Baptist Health team.
Primary Location:
Downtown - 841 Building</div>

Social Worker II, Social Services, Baptist Downtown

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Workday/UKG Security Application Analyst, Hybrid, Jacksonville, Baptist Medical Center Metro Square
Workday/UKG Security Application Analysts serve as a key liaison between
Human Resources, Payroll, Information Systems, Compliance, and business operations, ensuring that Workday and UKG security models effectively protect organizational data while supporting workforce management and human capital management processes. This role requires a strong understanding of application security, role-based access controls, segregation of duties, identity and access management, and HR business processes. Analysts translate security and operational requirements into scalable security solutions that maintain data integrity, regulatory compliance, and an exceptional employee experience.
A significant portion of an analyst's day is dedicated to managing security roles, troubleshooting access issues, supporting audits, monitoring security configurations, and implementing enhancements across the Workday and UKG platforms. Responsibilities include configuring and maintaining security roles, domain and business process security policies, reviewing user provisioning requests, validating integrations, supporting system upgrades and releases, conducting security testing, and partnering with Human Resources, Compliance, Internal Audit, and Information Security teams to ensure applications remain secure and compliant. Much of this work is coordinated through structured communication channels, including Microsoft Teams, email, project meetings, and cross-functional collaboration.
Workday/UKG Security Application Analysts also spend time collaborating with Human Resources, Payroll, Talent Acquisition, Benefits, Information Systems, Identity and Access Management, Internal Audit, Compliance, and operational leaders to support enterprise security initiatives and optimize application security. Their week may include security reviews, project meetings, audit preparation, workflow design sessions, testing events, and production support activities. Throughout the day, analysts work directly with business users and technical teams to resolve access challenges, improve security processes, support strategic initiatives, and ensure appropriate access to enterprise applications while protecting sensitive organizational data.
Workday/UKG Security Application Analyst Responsibilities:<ul><li>
Provide technical expertise in the implementation, configuration, maintenance, and optimization of Workday and UKG security models.</li><li>
Configure, maintain, and troubleshoot security roles, role-based access controls, domain security policies, business process security, and organizational security assignments.</li><li>
Analyze and translate human resources, payroll, timekeeping, benefits, talent management, and workforce management security requirements into scalable application security solutions.</li><li>
Manage user provisioning, role assignments, security requests, and access reviews while ensuring compliance with organizational security standards.</li><li>
Support system implementations, upgrades, releases, security enhancements, and application testing activities.</li><li>
Perform security audits, segregation of duties (SoD) reviews, access certifications, and compliance reporting.</li><li>
Troubleshoot security-related application, integration, authentication, and workflow issues while partnering with Information Security, Identity and Access Management, and business stakeholders.</li><li>
Develop and maintain security documentation, role matrices, workflow diagrams, testing scripts, and configuration standards.</li><li>
Perform quality assurance and integrated testing to validate security changes before production deployment.</li><li>
Collaborate with cross-functional teams to strengthen application security, improve governance, reduce risk, and support regulatory compliance.</li><li>
Participate in an on-call support rotation for assigned applications when required.</li></ul>
Experience:<ul><li>
A minimum of 2 years of experience supporting Workday, UKG, or other human capital management (HCM) application security is required.</li><li>
Experience configuring and supporting Workday and/or UKG security roles, business process security, domain security policies, and user provisioning is preferred.</li><li>
A strong understanding of human resources, payroll, timekeeping, benefits, talent acquisition, compensation, and workforce management business processes is preferred.</li><li>
Experience supporting identity and access management (IAM), role-based access control (RBAC), segregation of duties (SoD), security auditing, and regulatory compliance is preferred.</li><li>
Experience supporting application integrations, authentication, security troubleshooting, and data validation is preferred.</li><li>
Experience participating in system implementations, upgrades, testing, and release management is preferred.</li><li>
The ability to analyze business and security requirements and translate them into effective enterprise application security solutions is preferred.</li><li>
Strong experience documenting security models, workflows, business processes, and technical specifications using Microsoft Visio or similar tools is preferred.</li><li>
Excellent analytical, communication, customer service, and problem-solving skills are required.</li></ul>
Education/Degree Required:<ul><li>
Bachelor's degree.</li></ul>
Certifications:<ul><li>
Workday Security Certification and/or UKG Security Certification preferred.</li><li>
Relevant Identity and Access Management (IAM), Security, HCM, Payroll, or Workforce Management certifications preferred.</li><li>
Certification in assigned application(s) may be required within six months of hire.</li></ul>
Primary Location:
Metro Square</div>

Workday/UKG Security Application Analyst, Hybrid, Jacksonville, Baptist Medical Center Metro Square

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Epic RTE/Prelude Application Analysts application analysts acts as a vital link between operations and information technology, ensuring that Epic
RTE/Prelude functions seamlessly across the organization. This role requires a strong understanding of patient access, referral management, scheduling workflows, and technical systems. Analysts must translate operational needs into system functionality, helping maintain system integrity, promote automation, improve efficiency, and enhance the patient and provider experience.
A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks, monitoring system performance, and troubleshooting issues related to referral workflows, interfaces, and integrations. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic Technical Services, validating workflows, and supporting referral management processes across multiple service lines. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Microsoft Teams, and scheduled meetings.
Epic RTE/Prelude Application Analysts collaborate with Patient Access, Revenue Cycle, Clinical Informatics, and other Epic teams to support registration, scheduling, eligibility verification, and patient intake workflows. They partner with operational leaders and end users to identify workflow improvements, implement system enhancements, and support organizational initiatives.
As the Sr. Epic RTE/Prelude Application Analyst, you will be responsible for:<ul><li>
Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices.</li><li>
Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects.</li><li>
Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and provide ongoing troubleshooting and support for comprehensive information system components to meet business needs and requirements. Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability.</li><li>
Coordinate projects across applications and develop application-specific enhancements and reports aligned with organizational priorities.</li><li>
Provide 24/7 support for applications within your area of responsibility.</li></ul>
Experience<ul><li>
1&ndash;2 years of project management experience required.</li><li>
Knowledge of clinical system applications preferred.</li><li>
Minimum of 2 years of related experience required.</li><li>
Experience with Epic RTE/Prelude, including build configuration and implementation, preferred.</li><li>
Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred.</li><li>
Hybrid background in both clinical and technical domains strongly preferred.</li></ul>
Education Required<ul><li>
High school diploma.</li></ul>
Degree Preferred<ul><li>
Bachelor's degree.</li></ul>
Certifications<ul><li>
Epic certification required.</li><li>
Epic RTE/Prelude certification preferred.</li><li>
Academy of Health Information Professionals (AHIP) certification preferred.</li></ul>
Primary Location:
Baptist Digital Solutions Center</div>

Sr. Epic RTE/Prelude Application Analyst, Hybrid, Jacksonville, Baptist Digital Solutions Center

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
BI Revenue Cycle Developer, Revenue Cycle and Reporting Analytics, Full-Time Hybrid, Jacksonville, Baptist Medical Center.
For more than 25 years, health care consumers have named Baptist Health the &quot;most preferred healthcare provider&quot; in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay &amp; comprehensive benefits packages as well as opportunities for professional growth &amp; advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. 
BI Revenue Cycle Developer, you will be responsible for:<ul><li>
The role utilizes advanced data analytics modeling techniques and software applications to design, build, and maintain a variety of business intelligence tools to optimize revenue cycle performance and provide data-driven decision support to revenue cycle leadership.</li><li>
The role will be responsible for creating complex interactive visualizations, dashboards, and custom reports for various revenue cycle use cases utilizing a range of advanced data analytics software applications.</li><li>
The individual should be familiar applications software similar to Tableau, PowerBI, Alteryx, MS SSMS (SQL), Epic reporting tools (Clarity, Caboodle, Chronicles, SlicerDicer, Reporting Workbench, Radar Dashboards), and have advanced Microsoft Excel skills. The individual is expected to have a broad and deep knowledge of the ETL process for data preparation and the visualization layer for various business and operational use cases within the revenue cycle context.</li><li>
The individual must possess a robust understanding of revenue cycle operations and the ability to deliver innovative data-driven solutions for all domains of the revenue cycle: front, middle, and back.</li></ul>
Education &amp; Credential Requirements:<ul><li>
Bachelors Degree Required</li></ul> 
If you are interested in this Full-Time BI Revenue Cycle Developer, please apply now or contact andrew.foran@bmcjax.com.
Primary Location:
Remote - Florida</div>

BI Revenue Cycle Developer, Revenue Cycle and Reporting Analytics, Remote, Baptist Medical Center

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is hiring an Interior Designer II to join the Construction Management Team. This is a full-time opportunity located on the downtown campus of Baptist Health.
Responsibilities:
Advanced-level Interior Designer experienced in healthcare-specific design issues and solutions. Able to perform at a high level under minimal supervision from Architect Manager and Planning &amp; Design Director. Able to oversee and direct Interior Designer I and Design Tech I on project specific tasks. Initiates and develops concept planning, scope documents, construction documents, and furniture procurement documents. Reviews drawings and designs from team members, analyzes products and materials, maintains relationships with external vendors and ancillary Baptist departments, manages artwork selection process, advises external architects on detailing and finishes, manages furniture delivery, establishes standards and bidding strategies, develops and reviews budgeting for furniture procurement, and guides Baptist clients to a successful and sustainable solution.
Certification:
<ul><li>NCIDQ Required</li></ul>
Education:<ul><li>
Bachelor of Arts/Science</li></ul>
Experience:<ul><li>
Over 5 years Archive Management Experience Required</li><li>
Over 5 years Construction Administration Experience Required</li><li>
Over 5 years Project mapping coordination Required</li><li>
Over 5 years Furniture &amp; Artwork Selection Required</li><li>
Over 5 years Design Experience</li></ul>
Primary Location:
Downtown - Howard Building</div>

Interior Designer II, Construction Management, Baptist Downtown

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.<div>
Baptist Health is looking to add a Console Operator to our Baptist IT Center team.</div><div><div><div><div><div><div><div><div><div>
As a Console Operator, you are the voice of Baptist. Console Operators welcome and address the needs of internal and external callers whose calls are directed to any of our Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida. They prioritize, answer, and respond to incoming calls received on the emergency line for the Baptist Health System and alert hospital emergency response teams through effective communication using the appropriate emergency communication management system.
Shift Details: PRN, Various Shifts (as needed)
Location: Baptist IT Center
Console Operator Responsibilities:<ul><li>
Welcoming, addressing, and ensuring first call resolution to meet the needs of internal and external callers whose calls are directed to any of our Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida.</li><li>
Prioritizing, answering, and responding to incoming calls received on the internal emergency line for the Baptist Health System and alerts hospital emergency response teams through effective listening, and communicating clearly and concisely via the appropriate emergency communication management system.</li><li>
Handling incoming calls for all Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida, addressing caller questions and/or routing internal and external calls effectively and efficiently to drive first call resolution.</li><li>
Managing hospital emergency lines by leveraging hospital emergency procedures, notifying the necessary medical or non-medical emergency response teams, as well as local authorities when appropriate, and ensuring all documentation is completed thoroughly and accurately.</li><li>
Understanding and communicating after-hour emergency on-call schedules for hospital departments as requested by medical staff.</li><li>
Acting as a gatekeeper to screen calls for hospital leadership and staff members.</li><li>
Handling calls for dedicated marketing campaigns, answering caller questions and/or scheduling a return call for our Baptist Care Coordination team.</li><li>
Assisting patients and staff members with making long-distance calls.</li><li>
Operating communication systems such as telephone, switchboard console, intercom, Cortext, Vocera, or paging systems.</li><li>
Reviewing and maintaining knowledge of all updated policies, procedures, and hospital information across the Baptist Health system.</li><li>
Answering telephones promptly and courteously, identifying self and department.</li><li>
Greeting and welcoming callers in a warm and friendly manner.</li><li>
Providing complete and accurate information in a timely manner.</li><li>
Achieving or exceeding goals for key performance metrics, including but not limited to productivity and call abandonment.</li><li>
Open to help train new employees.</li></ul>
Experience Requirements:<ul><li>
Less than one year of related experience required</li></ul>
Education &amp; Credential Requirements:<ul><li>
High School Diploma Required</li><li>
Associate of Arts/Science Preferred</li></ul>
This Console Operator will be located at the Baptist IT Center. If you are interested in this opportunity, please apply now!</div></div></div></div></div></div></div></div></div>
Primary Location:
Downtown - Howard Building</div>

Console Operator

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is hiring a Certified Epic Analyst for join our team. This is a full-time, remote position.
Certified Epic Analyst, Job Responsibilities:<ul><li>
Accurately load managed care contracts, government contracts and special contracts for Baptist Health hospitals, physicians, and ancillary entities into the Epic system,</li><li>
Test the reimbursement functions and collaborate with managed care plans to ensure timely and accurate contract loads by the managed care plans</li><li>
Complete necessary steps to operationalize contracts following completion of negotiations.</li></ul>
Experience Requirements:<ul><li>
Managed Care Contract</li></ul>
Education &amp; Credential Requirements:<ul><li>
Bachelor of Science (non Nursing) Required</li><li>
EPIC Resolute Hospital Billing Expected Reimbursement Contracts Administration Certified</li><li>
EPIC Resolute Physician Billing Expected Reimbursement Contracts Administration Certified</li></ul>
If you are interested in this Certified Epic Analyst position at Baptist Health, please apply Today!
Primary Location:
Remote - Florida</div>

Certified Epic Analyst, Remote, Baptist Metro Square

Join Baptist Health System, Inc. and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.