Abrar Admin

Baptist Health System, Inc.

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Revenue Cycle Manager, Baptist Jacksonville (Downtown)
Baptist Jacksonville is currently hiring for a Full-time, Revenue Cycle Manager to join our team at our Baptist Jacksonville (Downtown) Location here in the Jacksonville, FL area. This is a Full-time, Days shift opportunity with occasional opportunity to work remotely.
The Revenue Cycle Manager responsibilities include:<ul><li>
Lead and oversee all revenue cycle operations for both institutional and professional billing functions</li><li>
Develop and implement strategies to improve billing, collections, cash flow, and reduce bad debt</li><li>
Manages the day-to-day activities of the Health System as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and all patient financial services.</li><li>
Works with clinics or practice business offices on revenue cycle performance to meet short-term strategic goals and provides analysis and creates written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.</li><li>
Develops strategic plans and programs for the Revenue Cycle team, ensures that goals and objectives of the team are defined and established.</li><li>
Delineates, defines, and streamlines functional activities, ensuring effectiveness in maximizing the utilization of asset and people resources.</li><li>
Develops budgetary plans, programs, and guidelines to ensure the team&rsquo;s strict adherence with financial guidelines and requirements.</li><li>
Ensures operating expenses are within the limits of budget plans and fiscal guidelines.</li></ul>
Revenue Cycle Manager Experience:<ul><li>
3-5 years Hospital Experience Required</li><li>
3-5 years Medical Billing Experience Preferred</li><li>
3-5 years Insurance Experience Preferred</li><li>
3-5 years Customer Service Experience Preferred</li><li>
Knowledge base in ICD-10 and CPT4/HCPCS Preferred</li></ul> 
Education &amp; Credential Requirements:<ul><li>
Bachelor of Science Required OR 10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience</li><li>
Certification: Must be obtained within 1 year.<ul><li>
Certified Revenue Cycle Executive (CRCE) - OR</li><li>
Certified Revenue Cycle Professional (CRCP) - OR</li><li>
Certified Healthcare Access Manager (CHAM) - OR</li></ul></li></ul>
If you are interested in this opportunity, apply today!
Primary Location:
Downtown - Main Building</div>

Revenue Cycle Manager, Baptist Jacksonville (Downtown)

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is hiring an Interior Designer II to join the Construction Management Team. This is a full-time opportunity located on the downtown campus of Baptist Health.
Responsibilities:
Advanced-level Interior Designer experienced in healthcare-specific design issues and solutions. Able to perform at a high level under minimal supervision from Architect Manager and Planning &amp; Design Director. Able to oversee and direct Interior Designer I and Design Tech I on project specific tasks. Initiates and develops concept planning, scope documents, construction documents, and furniture procurement documents. Reviews drawings and designs from team members, analyzes products and materials, maintains relationships with external vendors and ancillary Baptist departments, manages artwork selection process, advises external architects on detailing and finishes, manages furniture delivery, establishes standards and bidding strategies, develops and reviews budgeting for furniture procurement, and guides Baptist clients to a successful and sustainable solution.
Certification:
<ul><li>NCIDQ Required</li></ul>
Education:<ul><li>
Bachelor of Arts/Science</li></ul>
Experience:<ul><li>
Over 5 years Archive Management Experience Required</li><li>
Over 5 years Construction Administration Experience Required</li><li>
Over 5 years Project mapping coordination Required</li><li>
Over 5 years Furniture &amp; Artwork Selection Required</li><li>
Over 5 years Design Experience</li></ul>
Primary Location:
Downtown - Howard Building</div>

Interior Designer II, Construction Management, Baptist Downtown

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Epic Hospital Billing Application Analyst, Jacksonville, Baptist Medical Center
Epic Hospital Billing Application Analyst acts as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems specific to the support of compliant billing, as analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst&rsquo;s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions in billing or follow-up, which also includes support of workflow complementary to the billing process. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. 
Epic hospital billing application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle, weekly group meeting or a smaller session focused on hospital billing with their team lead. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective.
For more than 25 years, health care consumers have named Baptist Health the &quot;most preferred healthcare provider&quot; in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay &amp; comprehensive benefits packages as well as opportunities for professional growth &amp; advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.
Approved Remote Locations: AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WY
Epic Hospital Billing Application Analyst, you will be responsible for:<ul><li>
The role ensures the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades to maintain system health. Provide ongoing analysis and trouble-shooting support of application system components to meet needs and clinical/business requirements.</li><li>
Perform applications testing and participates in integrated testing of current and newly released vendor functionality to ensure system reliability.</li><li>
Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions.</li><li>
Provide 24/7 customer support for applications within accountability</li><li>
Strong understanding of Hospital Billing (HB) workflows within the Epic environment</li><li>
Proficiency in Microsoft 365, with high comfort using Teams and Excel</li><li>
Ability to map and document workflows using Visio</li><li>
Background in billing, financial processes, and revenue cycle operations</li></ul> 
Experience:<ul><li>
2 years Clinical Applications and Systems - design, build, integration, activation Required</li><li>
Minimum 2 years of related experience Required</li><li>
Knowledge of clinical system applications preferred</li><li>
Epic optimization preferred</li><li>
Epic Certifications in , Hospital Billing, Charge Router, HB Claims preferred</li><li>
Experience with Epic workflow design sessions, documents operational and system requirements preferred</li><li>
Epic HB certifcation preferred</li></ul>
Education/Degree and Certifications:
High School Diploma
Degree Preferred:
Bachelor of Arts/Science (BA/BS)
If you are interested in this Full-Time Epic Hospital Billing Application Analyst opportunity, please apply now 
Primary Location:
Remote - Florida</div>

Epic Hospital Billing Application Analyst, Jacksonville, Baptist Medical Center

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Sr. Epic Referral Application Analyst, On-site, Jacksonville, Baptist Medical Center
Epic Referral application analysts act as a vital link between operations and information technology, ensuring that Epic Referral functions seamlessly across the organization. This role requires a strong understanding of patient access, referral management, scheduling workflows, and technical systems. Analysts must translate operational needs into system functionality, helping maintain system integrity, promote automation and efficiency, and improve the patient and provider experience.
A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks, monitoring system performance, and troubleshooting issues related to referral workflows, interfaces, and integrations. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, validating workflows, and supporting referral management processes across multiple service lines. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings.
Epic Referral application analysts also spend time collaborating with cross-functional teams, including Patient Access, Ambulatory Operations, Clinical Informatics, other application teams, and project managers. Their week may include team huddles, project meetings, and sessions with operational leaders to clarify requirements and identify opportunities for workflow optimization. Throughout the day, they work directly with end users to understand challenges, implement enhancements, and support strategic initiatives. The Senior Analyst will mentor junior analysts, promote operational best practices, perform quality assurance and integrated testing, and coordinate projects across applications to ensure reliable and efficient referral workflows that align with organizational priorities.
Sr. Epic Referral Application Analyst Responsibilities:<ul><li>
Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and promoting operational best practices.</li><li>
Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects.</li><li>
Analyze and translate referral management, patient access, scheduling, and business workflow requirements into efficient and effective Epic Referral solutions through collaboration with operational leaders, technical teams, and other stakeholders.</li><li>
Plan, design, develop, validate, test, implement, evaluate, maintain, and support information system components that meet organizational and operational needs.</li><li>
Perform quality assurance and integrated testing of optimization requests, projects, and newly released Epic functionality to ensure system reliability and performance.</li><li>
Coordinate projects across applications and develop application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities.</li><li>
Provide 24/7 support for applications within assigned areas of responsibility.</li></ul>
Experience:<ul><li>
1-2 years of project management experience required.</li><li>
Minimum of 2 years of related Epic application experience required.</li><li>
Experience with Epic Referral, including build, configuration, implementation, and optimization preferred.</li><li>
Strong understanding of referral management, patient access, provider-to-provider communication, and scheduling workflows preferred.</li><li>
Ability to analyze and translate operational and business workflows into effective application solutions preferred.</li><li>
Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred.</li><li>
Experience collaborating with operational leaders and end users to identify and implement workflow improvements preferred.</li><li>
Hybrid background in healthcare operations and technical systems strongly preferred.</li></ul>
Education/Degree Required:<ul><li>
High School Diploma</li><li>
Degree Preferred:</li><li>
Bachelor's Degree</li><li>
Certifications:</li><li>
Epic Certification Required within 6 months</li><li>
Epic Referrals Certification Preferred</li><li>
Academy of Health Information Professionals (AHIP) Preferred</li></ul>
Primary Location:
IT Building - Beach Blvd</div>

Sr. Epic Referrals Application Analyst, On-site, Jacksonville, Baptist Medical Center

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.<div>
Baptist Health is looking to add a Console Operator to our Baptist IT Center team.</div><div><div><div><div><div><div><div><div><div>
As a Console Operator, you are the voice of Baptist. Console Operators welcome and address the needs of internal and external callers whose calls are directed to any of our Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida. They prioritize, answer, and respond to incoming calls received on the emergency line for the Baptist Health System and alert hospital emergency response teams through effective communication using the appropriate emergency communication management system.
Shift Details: PRN, Various Shifts (as needed)
Location: Baptist IT Center
Console Operator Responsibilities:<ul><li>
Welcoming, addressing, and ensuring first call resolution to meet the needs of internal and external callers whose calls are directed to any of our Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida.</li><li>
Prioritizing, answering, and responding to incoming calls received on the internal emergency line for the Baptist Health System and alerts hospital emergency response teams through effective listening, and communicating clearly and concisely via the appropriate emergency communication management system.</li><li>
Handling incoming calls for all Baptist Medical Center Hospitals and stand-alone Emergency Rooms located within the Northeastern region of Florida, addressing caller questions and/or routing internal and external calls effectively and efficiently to drive first call resolution.</li><li>
Managing hospital emergency lines by leveraging hospital emergency procedures, notifying the necessary medical or non-medical emergency response teams, as well as local authorities when appropriate, and ensuring all documentation is completed thoroughly and accurately.</li><li>
Understanding and communicating after-hour emergency on-call schedules for hospital departments as requested by medical staff.</li><li>
Acting as a gatekeeper to screen calls for hospital leadership and staff members.</li><li>
Handling calls for dedicated marketing campaigns, answering caller questions and/or scheduling a return call for our Baptist Care Coordination team.</li><li>
Assisting patients and staff members with making long-distance calls.</li><li>
Operating communication systems such as telephone, switchboard console, intercom, Cortext, Vocera, or paging systems.</li><li>
Reviewing and maintaining knowledge of all updated policies, procedures, and hospital information across the Baptist Health system.</li><li>
Answering telephones promptly and courteously, identifying self and department.</li><li>
Greeting and welcoming callers in a warm and friendly manner.</li><li>
Providing complete and accurate information in a timely manner.</li><li>
Achieving or exceeding goals for key performance metrics, including but not limited to productivity and call abandonment.</li><li>
Open to help train new employees.</li></ul>
Experience Requirements:<ul><li>
Less than one year of related experience required</li></ul>
Education &amp; Credential Requirements:<ul><li>
High School Diploma Required</li><li>
Associate of Arts/Science Preferred</li></ul>
This Console Operator will be located at the Baptist IT Center. If you are interested in this opportunity, please apply now!</div></div></div></div></div></div></div></div></div>
Primary Location:
Downtown - Howard Building</div>

Console Operator

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is hiring a Certified Epic Analyst for join our team. This is a full-time, remote position.
Certified Epic Analyst, Job Responsibilities:<ul><li>
Accurately load managed care contracts, government contracts and special contracts for Baptist Health hospitals, physicians, and ancillary entities into the Epic system,</li><li>
Test the reimbursement functions and collaborate with managed care plans to ensure timely and accurate contract loads by the managed care plans</li><li>
Complete necessary steps to operationalize contracts following completion of negotiations.</li></ul>
Experience Requirements:<ul><li>
Managed Care Contract</li></ul>
Education &amp; Credential Requirements:<ul><li>
Bachelor of Science (non Nursing) Required</li><li>
EPIC Resolute Hospital Billing Expected Reimbursement Contracts Administration Certified</li><li>
EPIC Resolute Physician Billing Expected Reimbursement Contracts Administration Certified</li></ul>
If you are interested in this Certified Epic Analyst position at Baptist Health, please apply Today!
Primary Location:
Remote - Florida</div>

Certified Epic Analyst, Remote, Baptist Metro Square

Join Baptist Health System, Inc. and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.