Qureos Mentor

BD Software Distribution Pvt Ltd

Job Description &ndash; Senior Technical Support Engineer - 3+ Years.Key Responsibilities:- Provide expert-level support for Endpoint Security and DLP solutions.- Design, implement, and support deployments of Endpoint Security solutions in complex air-gapped environments, ensuring robust protection for offline critical infrastructure.- Integrate Endpoint Security platforms with client SIEM solutions for centralized event logging and streamlined security monitoring.- Manage deployments and migration of Microsoft 365 environments, ensuring smooth transitions with zero data loss.- Build and maintain automations to reduce manual workload and enhance ticket management efficiency.- Develop and maintain a comprehensive knowledge base for cybersecurity and IT solutions, improving first-time resolution rates and reducing repetitive queries.- Act as the primary technical liaison with global vendors, facilitating effective communication and driving timely resolution of escalated issues.Required Skills &amp; Qualifications:- Strong technical knowledge of endpoint security, DLP, and SIEM integrations.- Hands-on experience with Endpoint Security and DLP solutions.- Proven expertise in Microsoft 365 deployment, migration, and administration.- Strong troubleshooting, problem-solving, and analytical skills.- Excellent documentation and knowledge base creation abilities.- Ability to communicate effectively with cross-functional teams and external vendors.Preferred Experience:- Prior exposure to support operations in cybersecurity and IT environments.- Experience in handling air-gapped or critical infrastructure deployments.- Familiarity with automation and process optimization in support functions.Job Type: Full-timeBenefits:Food providedProvident FundWork Location: In personJob Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthApplication Question(s):<ul><li>Do you experience in networking? Do you have networking knowledge?</li><li>Do you worked in command PING?</li><li>Do you experience in Operating system?</li><li>Do you have experience in Cybersecurity products like DLP,MDM?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Technical Support Engineer

Join BD Software Distribution Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BD Software Distribution Pvt Ltd

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Technical Support Engineer