Qureos Mentor

Beacon Health System

<div><div>Reports to the Chief Strategy/Digital Officer. Responsibilities include the leadership of comprehensive marketing, branding, communications and digital transformation for Beacon. The role includes the following functional areas: Advertising, Publications, Corporate and Internal Communications, Creative Services, Web Strategy, News Media, Social Media Strategy and Digital Marketing. In addition to running the functional areas, this role is responsible for leadership in Digital Transformation with an emphasis on business innovation solutions such as Telehealth, evisits, virtual patient intake. It also includes the development of brand promise and experience standards to be deployed and monitored throughout the Health System.
<h3 class="jobSectionHeader">MISSION, VALUES and SERVICE GOALS</h3>
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li></ul> 

<h3 class="jobSectionHeader">Designs, implements and leads the comprehensive marketing planning and implementation for Beacon Health System (BHS) by:</h3>
<ul><li>Identifying priority actions for the marketing and communication function; also revising product line plans in response to the long-term strategic vision for BHS for the calendar year, as determined by the Presidents, CEO and the strategy.
</li><li>Serving as a consultant to BHS entities for brand development and marketing issues.</li>
<li>Developing regular product line reports for operations staff with recommendations for ways to strengthen market share and patient satisfaction and making recommendations for new innovative offerings or the discontinuation of low performing offerings.</li>
<li>Leads the internal advertising agency so that customer-oriented professional support is available for Beacon product lines.</li>
<li>Hiring, retaining and mentoring professional, high performing staff to successfully serve clients within Beacon Health System, deliver excellence, and nimbly deploy market development and strategic communication initiatives to achieve sustainable results. Ensure that all department associates hold superior communications skills.</li>
<li>Leads the development and compliance with brand and graphic standards for all Beacon entities.</li>
<li>Coordinating the Market Communications efforts and staff to ensure coordinated internal and external communication, the effective prioritization of projects based on changing market dynamics and organizational priorities.</li>
<li>Developing an effective internal marketing education program for BHS leadership and employees to support overall brand management and marketing strategy.</li>
<li>Apply market research data, as appropriate, for existing and new products, including primary consumer studies and focus groups.</li>
<li>Developing tactics for implementation with each major customer group -physicians, payers, patients, public and employees for all priority products and services.</li>
<li>Serving as the senior spokesperson for BHS in local and national media coverage or works with ELT to prepare the appropriate spokesperson by situation.</li>
<li>Crafts senior leader messaging for critical, sensitive and emergency situations needing an organizational public position and guides Executive Leadership Team on public or private responses.</li>
<li>Oversee Beacon Health Systems, messaging and presence, including signage, website, social media and traditional advertising.</li>
<li>Proactively identify opportunities to utilize and leverage the organization's communication capabilities to advance Beacon Health System's business interests and reputation in the marketplace.</li>
<li>Develop and coordinate relationships with vendors, external marketing, communication, and other key entities in support of Beacon Health System.</li>
<li>Develop and maintain crisis communications plan in any event that requires response at both a system and campus level.</li>
<li>Design and implement appropriate operations structures and methodologies to support marketing and communications activities in planning, evaluation, design, implementation and support.</li>
</ul>
Develops and maintains system-wide Marketing budgets by:
<ul><li>Develop annual product line marketing investment budgets for Beacon Health System entities after consultation with ELT and Operations leaders.</li>
<li>Maintaining ongoing reports of spending and provides transfer pricing reports for the distribution of marketing overhead across system entities.</li>
<li>Develop, secure approval and administer the department's annual operation budget, ensure financial goals are met.</li>
</ul>
Manages departments and strengthens BHS's reach and effectiveness by:
<ul><li>Supervising the overall project flow and use of resources that support all Beacon-owned brands.</li>
<li>Seeking new networking opportunities with non-healthcare enterprises, colleges, universities, trade organizations and consultants.</li>
<li>Serving as the key leadership resource for market strategy and differentiation of Beacon offerings compared to regional competitors.</li>
<li>Maintaining strong regional relationships with diverse collection of media and community leaders including: news media directors, university leaders, business owners, advertising vendors, community agencies, etc.</li>
<li>Driving all operations staff to balance the brand promises with the actual experiences patients and visitors have with all Beacon touchpoints.</li>
<li>Positioning Beacon Health Foundation as a worthy charity.</li>
<li>Developing short and long term marketing and communications goals and objectives based on Beacon's mission, values, vision and strategy.</li>
<li>Establish guidelines that encourage innovation in marketing, strategic communications, and social media.</li>
</ul>
Leads Digital Transformation by:
<ul><li>Efforts within Beacon to ensure customer access and ease of use.</li>
<li>Utilize innovative approaches and digital technology to create regular engagements with affinity groups, patients, families, associates, physicians, partners, and other organizations in the region.</li>
<li>Deploy both traditional and new generations of technology to better understand the voice of our customers and improve the clarity and effectiveness of written and visual communications.</li>
<li>Develop, direct and deliver leading-edge creative solutions and deploy communications that are proficient in conveying messages on behalf of Beacon Health System.</li>
<li>Share industry innovations and best practices to build organizational intelligence in marketing, market data, and strategic communications.</li>
</ul>
Serve as Champion supporting the Strategic Imperative to Create an Exceptional Experience for Associates, Physicians, Providers, Patients and Customers by:
<ul><li>Monitor business plans, operational goals and performance metrics that drive productivity and ensure a high level of exceptional customer service and satisfaction for the business.</li>
<li>Establish work procedures and processes that support company and departmental standards.</li>
<li>Work with appropriate parties to develop and implement quantifiable operational metrics for experience that are driven by internal and external requirements.</li>
<li>Setting a vision that clearly articulates Beacon's desired customer experience. Working with other departments to develop a plan to set that vision in motion including people, process and environment.</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Researching, recommending and implementing new processes and technology to improve the quality of services provided.</li>
<li>Participating on hospital and BHS committees as requested.</li>
<li>Nurtures the teams to be a high-performing, trusted resource within the organization.</li>
<li>Regular updates for management and board on marketing effectiveness and competitor issues.</li>
<li>Maintain open and transparent communication channels.</li>
<li>Consistently respects confidentiality of information.</li>
<li>Completing other job-related assignments and special projects as directed.</li>
</ul>
Leadership Competencies
<ul><li>Drives Results - Consistently achieving results, even under tough circumstances.
</li><li>Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
</li><li>Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
</li><li>Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li></ul> 

Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through completion of a Bachelor's and Master's degree in business, healthcare administration or a related field. Five years of tangibly successful results from managing strategic planning, marketing communications and/or sales functions in the healthcare field is required. Five to seven years of successful experience in a management position is required. Preference will be given to individuals with a Master's degree in an appropriate business communications or healthcare related field.
Knowledge &amp; Skills
<ul><li>Demonstrates a high level of achievement in healthcare marketing, with a history of tangible financial and preference results from initiatives in the areas of marketing, communications or sales.</li>
<li>Naturally seen as highly creative and easily able to develop ideas and concepts as well as implementing the ideas with appropriate input from diverse stakeholders. Compliments other senior leader capabilities by being the advocate for patients and consumers through policy making discussions.</li>
<li>Understands the Digital Front Door and Customer Experience and can leverage the organizational resources to lead transformation activities.</li>
<li>Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with various business and industry officials on technical matters related to the healthcare field.</li>
<li>Demonstrates the analytical skills necessary to interpret and act upon market information.</li>
<li>Demonstrates successful experience in organizing, coordinating and/or leading a multi-faceted department.</li>
</ul>
Working Conditions
<ul><li>Works in an office environment.
</li></ul>Physical Demands
<ul><li>Requires the physical ability and stamina to perform the essential functions of the position.</li></ul> 


</div> 
Location: Beacon Health System &middot; Marketing 
Schedule: Full-time, Day, Monday - Friday 8:00 - 5:00</div>

VP Marketing/Digital Transform

<div><div><div><div><div><div>Reports to Director. Responsibilities include optimum planning and treatment of the patient, including accurate simulation and application of ionizing radiation to the patient, in accordance with the instructions of the Radiation Oncologist, and listening and caring for the patient. Monitors and reports patient side-effects.
<h3 class="jobSectionHeader">MISSION, VALUES and SERVICE GOALS</h3>
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li></ul> 

Simulation:
<ul><li>Reviews patient(s) electronic chart and communicate with physician about orders for treatment to develop appropriate treatment position and immobilization devices.</li>
<li>Properly prepares Simulation room or CT room to perform simulation procedure and alert proper personnel i.e.; Clinical Dosimetrist and Radiation Oncologist.</li>
<li>Navigates through the CT Simulator applications to properly export scan to the Eclipse treatment planning system or GE Advantage workstation or PACS system.</li>
<li>Prepares proper electronic documentation for simulation procedure.</li>
<li>Properly schedules and informs patient of treatment start date and daily treatment time.</li>
<li>Creates reliable and reproducible set-ups with accurate markings.</li>
<li>Performs Respiratory Gating procedure as needed.</li>
</ul>
Therapeutic Procedures:
<ul><li>Delivers radiation as prescribed by Radiation Oncologist.</li>
<li>Navigates through all Aria applications to ensure radiation dosage and treatment parameters are documented accurately.</li>
<li>Performs procedures ordered by Radiation Oncologist i.e.: fabricating custom bolus, blocking devices and oral appliances, shielding device placement, and applying permanent marks.</li>
<li>Fluently operates On-Board-Imager (OBI) when prescribed by Radiation Oncologist.</li>
<li>Sets up patient accurately using permanent marks, marks on custom devices and/or IGRT.</li>
<li>Schedules, acquires, and retrieves weekly patient portal images utilizing the appropriate Aria modules.</li>
<li>On patients first treatment/film day, reviews chart and shift sheets and verifies congruence with Aria electronic record.</li>
<li>Properly prepares chart in ARIA for delivery of first treatment.</li>
<li>Completes proper documentation for billing purposes.</li>
</ul>
Communication:
<ul><li>Effectively communicates to patient, the simulator procedure, treatment regime, and scheduling.</li>
<li>Contacts appropriate personnel if discrepancies are noted or issues arise with the patient's electronic chart (Aria).</li>
<li>Embraces and embodies the Oncology Service Line's theme of Guide. Nurture. Transform. at all times.</li>
<li>Consistently reviews patients charts for accurate documentation in preparation for Weekly Chart Rounds.</li>
</ul>
Leadership:
<ul><li>Develops and maintains professional relationships with all ROC personnel.</li>
<li>Acts as facilitator for the Weekly Chart Rounds meeting.</li>
<li>Contribute to the overall effectiveness of the department</li>
<li>Completes other job-related duties and projects as assigned.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li>
</ul>
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li></ul> 

Education and Experience:
The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of an Associate's Degree or Professional Training. Registration in good standing by the American Registry of Radiologic Technologists (ARRT) or ARRT eligible is required. State Certification required. Must maintain current CPR certification. Up to 1 year experience is required. Clinical training in radiation treatment and simulation is required.
Knowledge &amp; Skills:
<ul><li>Ability to hear patient over intercom.</li>
<li>Ability to hear difference in machine noises.</li>
<li>Working knowledge of radiation treatment, simulation and block cutting.</li>
</ul>
Working Conditions:
<ul><li>Potential eye strain from using CRT screens is possible.</li>
<li>Normal patient environment with little exposure to excessive dust, noise, temperature and the like.</li>
<li>Possible exposure to radiation with little or no chance of injury when established safety procedures are followed.</li>
</ul>
Physical Demands:
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</div> 

</div>
</div></div></div> 
Location: Beacon Health System &middot; Radiation Oncology 
Schedule: Full-time, Day, monday - Friday 8-4:30pm</div>

Radiation Therapist (EGH)

<div><div>Reports to the manager of the informatics educators. Assists revenue cycle, patient access, scheduling, and coding associates in navigating and effectively using registration, scheduling and adjacent applications. This role assesses training needs, develops and delivers education, and provides at-the-elbow support across acute and ambulatory settings.
The Educator partners with Informatics and Information Systems teams to support system adoption, optimization, upgrades, and change initiatives using adult learning and process improvement principles. Performs testing of system applications as needed. Assists with on call coverage both during and after work hours.
This role is not remote and while it will be primarily based in Kalamazoo, Michigan but will require travel to the surrounding Beacon hospitals and clinics as well as some travel to the Indiana hospitals and clinics.
MISSION, VALUES AND SERVICE GOALS
<ul><li>Mission: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>Values: Trust. Respect. Integrity. Compassion.</li>
<li>Service Goals: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Primary Responsibilities
<ul><li>Deliver instructor-led and computer-based training for revenue cycle and scheduling workflows.</li>
<li>Assess individual and departmental training needs.</li>
<li>Develop training materials, job aids, and Train-the-Trainer programs.</li>
<li>Serve as a resource to end users with regards to the use and workflows within the registration and scheduling applications</li>
<li>Provide at-the-elbow support
</li><li>Partner with Informatics Specialists to align education with system changes and Beacon standard workflows.</li>
</ul>
Serves as a liaison and facilitator for efforts to improve the associates' day-to-day utilization of clinical systems by:
<ul><li>Assisting with the identification of end users&rsquo; issues and intervening as appropriate to resolve or prevent the escalation of a complaint.</li>
<li>Obtaining feedback, on an ongoing basis, regarding enhancements to Oracle or other applications that would facilitate patient experience.</li>
<li>Facilitating the timely delivery of training solutions designed to meet the clinical needs.</li>
</ul>
Assists with building and maintaining effective relationships with end users by:
<ul><li>Responding to requests for information in a timely manner.</li>
<li>Working collaboratively with staff to foster excellent working relationships with end users.</li>
<li>Acting as a liaison with Information Systems (I.S.) on behalf of end users to communicate issues and solutions between groups.</li>
</ul>
Assists with tailoring computer systems applications to meet unique requirements of clinical workflows by:
<ul><li>Assisting with the testing and conversion activities as needed.</li>
<li>Collaborating with Information systems staff, including systems analysts, clinical informatics specialists, and leadership in the development and implementation of new functionality and clinical workflows.</li>
<li>Using appropriate tools to support requested changes following departmental established guidelines for Change Management and Change Control.</li>
<li>Complies with information systems policies and protocols for customer service, change management and project management.</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Acting in a troubleshooting role (for example, to help prevent problems).</li>
<li>Appropriately escalating issues when the nature of an end-user interaction falls out of scope of the role of the Registration and Scheduling Informatics Educator</li>
<li>Advocating the development of an environment where computer systems are utilized at the appropriate and optimal level.</li>
<li>Assisting with activities related to quality improvement.</li>
<li>Maintaining department records, reports and files (i.e., those related to training activities) as appropriate.</li>
<li>Completing other job-related duties and special projects as directed.</li></ul> 

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Strong knowledge of revenue cycle and scheduling workflows and how they interact with each other in a computerized environment.</li>
<li>Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization.</li>
<li>Demonstrates advanced knowledge of Oracle.</li>
<li>Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner.</li>
<li>Requires the ability to effectively design, schedule, and deliver training programs. Also requires the ability to work independently.</li>
<li>Requires a strong customer service focus and an in-depth understanding of clinical workflows.</li>
<li>Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, Access, etc.) and an understanding of the system capabilities and limitations.</li>
<li>Demonstrates the leadership skills necessary to elicit cooperation and support, as well as the ability to work effectively with users who have various levels of computer skills.</li>
<li>Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians to establish and maintain effective working relationships. Also requires the ability to pro-actively approach others regarding their level of understanding and educational needs.</li>
<li>Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training. Also demonstrates knowledge of adult education techniques and an interest in teaching others.</li>
</ul>
Working Conditions
<ul><li>Works in a patient care and office environment requiring the ability to prioritize workload to meet deadlines.</li>
<li>May be exposed to bio-hazards.</li>
<li>Work schedule may vary to meet the training needs of the various areas served.</li>
<li>May experience some mental/visual fatigue due to continued use of computer equipment.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina to perform the essential functions of the position.</li>
</ul>
</div> 
Location: Beacon Health System &middot; Information Systems 
Schedule: Full-time, Day, Monday-Friday 8:00-5:00</div>

Oracle Reg/Sched Educator BHS

<div><div>Under general supervision and according to established policies and procedures, performs various clerical and patient care duties. Responsibilities include assisting the physician and/or nurse in support of medical care, answering the telephone, admitting and discharging patients, and performing data entry.
<h3 class="jobSectionHeader">MISSION, VALUES and SERVICE GOALS</h3>
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Performs routine clerical duties in accordance with established policies and procedures by:
<ul><li>Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.</li>
<li>Receiving telephone calls, taking and relaying messages accurately.</li>
<li>Obtaining information from the patient to accurately complete the patient record.</li>
<li>Maintaining patient files, charts, and records for the department.</li>
<li>Conducting insurance verification and precertification (Bariatric Center only).</li>
</ul>
Performs patient care duties as directed by the physician or nurse by:
<ul><li>Recording medical history.</li>
<li>Preparing patient for examination.</li>
<li>Assisting physician and/or nurse with clinical procedures.</li>
<li>Performing routine laboratory and other tests as ordered and collecting specimens for the lab.</li>
<li>Administering and recording medication and injections as ordered.</li>
<li>Interpreting physician's instructions to patients and providing instruction to patients.</li>
<li>Checking and maintaining supply of stock for department.</li>
<li>Cleaning instruments and equipment.</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Completing other job-related duties and projects as assigned.</li>
<li>Cross training within the department.</li>
<li>Travel to multiple Beacon Health facilities as required.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li></ul> 

Education and Experience
<ul><li>The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required.</li>
<li>Must be a minimum of 17 years of age.</li>
<li>The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an approved Medical Assistant Program or equivalent work experience with successful completion of the Certification Exam, Licensed Practical Nurse (LPN), or Registered Nurse program (RN) is preferred.</li>
<li>In addition to the Medical Assistant, Licensed Practical Nurse (LPN) or Registered Nurse (RN) will be considered for this posting.</li>
<li>Preference will be given to candidates with related medical office experience.</li>
<li>Must have valid driver's license as position requires traveling to Beacon facilities.</li></ul> 

Knowledge &amp; Skills
<ul><li>Demonstrates knowledge of and competency in performing patient care procedures, observations, treatment and techniques utilized in department.</li>
<li>Requires ability to perform venipuncture, and other clinical procedures as required by the department.</li>
<li>Requires knowledge of billing and office procedures, filing, data entry, and competency with a computer, calculator, photocopier, etc.</li>
<li>Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with patients, visitors and coworkers in a professional, courteous and friendly manner.</li>
<li>Demonstrates analytical skills necessary to solve patient problems and interpret data.</li>
<li>Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.</li>
</ul>
Working Conditions
<ul><li>Office environment.</li>
<li>Flexible hours and work schedule required.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</li></ul> 


</div> 
Location: Beacon Health System &middot; Employee Health 
Schedule: Full-time, Day, 0700-1530</div>

Medical Assist Employee Health

<div><div>Reports to the Manager. Supervises the transport staff and routine operations for assigned shift, including the productivity of staff and information systems processes. Ensures that all transport activities are performed according to established policies and procedures.
<h3 class="jobSectionHeader">MISSION, VALUES and SERVICE GOALS</h3>
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Supervises daily operations to ensure work is performed according to established policies and procedures, and as approved and/or directed by the Manager and/or Director as appropriate by:
<ul><li>Assigning work and managing the schedules, operations, and work activities of designated staff within the department.</li>
<li>Assists with ensuring payroll records are accurate and approves, attendance records are accurately maintained and current at all times.</li>
<li>Identifies necessary positions to hire for and evaluates ongoing hiring needs.</li>
<li>Assisting with interviewing, orienting and evaluating performance of staff, communicating expectations and recommending corrective action when necessary.</li>
<li>Identifying ongoing training needs of staff and ensuring that each individual receives regular in-service training and education appropriate for the duties performed.</li>
<li>Organizing and implementing programs for preventive maintenance of equipment and placing work orders for equipment repair.</li>
<li>Assisting with cost analysis of equipment, leases and rental agreements.</li>
<li>Implementing new procedures with the approval of the Manager and Director.</li>
<li>Assists the manager to complete thorough performance reviews for each direct report within established guidelines.</li>
<li>Ensuring employees perform duties using safe work techniques and procedures in accordance with OSHA, State and Federal regulations and Hospital policies and procedures.</li>
<li>Investigating and reporting to Manager incidents involving patients, employees, visitors, clients and transporters.</li>
<li>Maintaining good rapport and cooperative relationships, approaching conflict in a constructive manner, and helping to identify problems, offering solutions, and participating in their resolution.</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Completing other job-related assignments and special projects as directed.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
</ul>
Education and Experience
<ul><li>The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an associate's degree. Prior supervisory or leadership experience preferred.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Basic computer skills.</li>
<li>Demonstrates leadership, interpersonal and communication skills (verbal and written) necessary to supervise staff in daily operations and to interact effectively with staff, physicians, patients, visitors and other contacts.</li>
</ul>
Working Conditions
<ul><li>Possible exposure to communicable diseases, hazardous substances, chemicals and other conditions common to a hospital.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</li>
</ul>
</div> 
Location: Beacon Health System &middot; KAL Transport 
Schedule: Full-time, Evening, NA</div>

Supervisor, Patient Transport

<div><div><div><div><div><div>Reports to Coordinator, Manager, and/or Director. Transports patients safely between all patient care areas, using appropriate body mechanics. Assists in expediting the delivery of needed supplies.
MISSION, VALUES and SERVICE GOALS
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Transport and Positioning
<ul><li>Transports patients safely between all patient care areas, using appropriate body mechanics.</li>
<li>Prepares the cart/bed for patients' post-op transfer.</li>
<li>Transports specimens to lab in a timely manner.</li>
<li>Assists families to designated locations.</li>
<li>Ensures that patients are comfortable, warm, and safe.</li>
<li>Assists nursing staff in lifting and positioning patients on to transport cart, wheelchair, and patient bed.</li>
</ul>
Outpatient Surgery Activities
<ul><li>Assists with shaves and preps including CHG Wipes as needed and per OR guidelines.</li>
<li>Performs terminal cleaning of OPS cubicles and carts on a regular basis.</li>
<li>Makes lab runs, picks up/returns blood products, documents appropriate Blood bank requirements.</li>
<li>Cleans patient nourishment refrigerator monthly.</li>
<li>Daily documents the patient nourishment refrigerator temperature.</li>
<li>Daily checks and changes the needle boxes in the department as needed.</li>
<li>Obtains 12-lead EKG's.</li>
<li>Taking and recording vital signs including temperatures, blood pressure, pulse and respirations; also measuring and recording standing or bed scale weights</li>
<li>Obtain blood glucose samples and documents accordingly.</li>
<li>Discontinues IV catheters when directed.</li>
<li>Follows infection prevention policy at all times. Utilizes standard work when cleaning rooms between patients.</li>
<li>Assists nurse with other procedures as directed.</li>
</ul>
Supplies
<ul><li>Assists in expediting the delivery of needed supplies from center core tote system to the OPS.</li>
<li>Picks up and returns all types of supplies and equipment from CPD and Pharmacy.</li>
<li>Orders stock inventory supplies using established par levels for cost control and assumes responsibility for restocking when supplies arrive.</li>
<li>Keeps linen areas, warmers, and supply cart supplied and orderly.</li>
<li>Reports damaged equipment to engineering, such as bad wheels, squeaks, etc.</li>
<li>Assists with clean-up/setup of cubicles in OPS.</li>
</ul>
Education and Training
<ul><li>Attends minimum of 50% of unit meetings and is responsible for 100% of information shared at meetings.</li>
<li>Assists in orientation of new personnel as requested.</li>
<li>Completes annual skills verification as determined by clinical needs and as documented by OPS Educator.</li>
</ul>
Contributes to the overall effectiveness of the department by:
<ul><li>Completes other job-related duties and projects as assigned.</li>
</ul>
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li>
</ul>
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
</ul>
Education and Experience
<ul><li>The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Must maintain current CPR certification. Patient care experience in acute facility or free-standing ambulatory surgery center is preferred.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Basic knowledge of abbreviations and medical terminology.</li>
<li>Working knowledge of equipment operation and safe use.</li>
<li>Maintain proper body mechanics to prevent injuries.</li>
<li>Knowledge of Hospital Policies and Procedures.</li>
<li>Strict adherence to aseptic techniques and practices.</li>
</ul>
Working Conditions
<ul><li>At risk for occupational exposure to blood-borne pathogens.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</li>
</ul>
#BHOther26</div> 
</div>
</div></div></div> 
Location: Beacon Health System &middot; KAL Transport 
Schedule: Full-time, Day, NA</div>

Patient Transporter

<div><div>Reports to Manager, and/or Director. Leads the Patient Transport team that safely transports patients between all patient care areas, using appropriate body mechanics. Actively leads the frontline team to ensure timely response to transport requests while assisting in expediting the delivery of needed supplies and equipment.
MISSION, VALUES and SERVICE GOALS
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Key Responsibilities
<ul><li>Actively leads the frontline Patient Transport team by assigning, prioritizing, and monitoring transport requests to ensure timely response and efficient patient flow.</li>
<li>Transports patients safely between all patient care areas using wheelchairs, stretchers, and beds while demonstrating proper body mechanics.</li>
<li>Assists nursing staff with patient transfers and positioning.</li>
<li>Ensures patients are comfortable, warm, and safe during transport.</li>
<li>Transports specimens to the lab in a timely manner and assists families to designated locations.</li>
<li>Assists in expediting the delivery of needed supplies, equipment, and other items from central areas.</li>
<li>Maintains cleanliness and proper working condition of transport equipment; reports damaged equipment to engineering.</li>
<li>Trains, mentors, and orients new Patient Transporters.</li>
<li>Collaborates with nursing and other departments to resolve issues and support throughput.</li>
<li>Contributes to the overall effectiveness of the department by completing other job-related duties and projects as assigned.</li>
</ul>
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li>
</ul>
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
</ul>
Education and Experience
<ul><li>High school diploma or equivalent preferred. Must be a minimum of 17 years of age. Must maintain current CPR certification. Previous patient transport experience in a hospital setting preferred. Lead or supervisory experience strongly preferred.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Basic knowledge of abbreviations and medical terminology.</li>
<li>Working knowledge of equipment operation and safe use.</li>
<li>Maintain proper body mechanics to prevent injuries.</li>
<li>Knowledge of Hospital Policies and Procedures.</li>
<li>Strict adherence to aseptic techniques and practices.</li>
</ul>
Working Conditions
<ul><li>At risk for occupational exposure to blood-borne pathogens.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</li></ul> 
</div> 
Location: Beacon Health System &middot; KAL Transport 
Schedule: Full-time, Night, NA</div>

Lead Patient Transporter

Join Beacon Health System and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.