Qureos Mentor

Beacon Health System

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Job Title: Registered Nurse (RN), Acute Medical Unit, Full-time Nights
Beacon Health System is hiring a full-time night shift Registered Nurse position for our Acute Medical Unit at Beacon Memorial Hospital in South Bend, IN.
Type: Full-Time/FTE 0.9 (36 hrs/wk) 
Shift: Nights 
Shift Details: 7PM-730AM; weekend rotation 

Be a Beacon. Make a Difference.
At Beacon Health System, you&rsquo;re not just part of a team, you&rsquo;re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve. 

We offer a wide variety of benefits for our employees, including:
<ul><li>Medical, Dental, &amp; Vision Insurance through Cigna</li>
<li>Life Insurance</li>
<li>403(b) Matching Retirement Fund</li>
<li>Competitive Paid Time Off (PTO)</li>
<li>Shift Differentials</li>
<li>Employee Assistance Program (EAP)</li>
<li>Tuition and Certification Reimbursement</li>
<li>Clinical Ladder Program</li>
<li>Local and National Discounts</li>
<li>Beacon Academy Educational Courses</li>
<li>Gym Membership Discount</li></ul> 

Be a Beacon. Make a Difference.
At Beacon Health System, you&rsquo;re not just part of a team, you&rsquo;re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve. 

About Memorial Hospital 
Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we&rsquo;re dedicated to improving health and inspiring hope throughout the region. 

About the New Tower
The 10-story patient bed Memorial Hospital Tower is the latest chapter in Beacon Health System&rsquo;s commitment to care, compassion and community. Built with input from frontline staff, the Tower is a state-of-the-art, specialty-focused expansion that enhances how care is delivered and how teams work together. From larger rooms and leading-edge technology to a culture of collaboration and growth, this space was designed by Beacon for Beacon. 

What You&rsquo;ll Do
As a Registered Nurse, you&rsquo;ll report to the Director or Manager to provide professional nursing services in the area of assignment, assess the needs of patients and initiates, and implement and evaluate individualized plans of care. You will collaborate with other professional, clinical, and ancillary staff in providing compassionate and quality care to patients. 

Registered Nurse Job Responsibilities
<ul><li>Safely and effectively performs high-risk, high-frequency technical procedures in accordance with legal and professional standards.</li>
</ul><ul><li>Prioritizes patient care activities based on acuity, resource availability, patient preferences, and departmental needs.</li>
</ul><ul><li>Identifies and responds to physical or emotional health risks, initiating appropriate corrective or preventive actions.</li>
</ul><ul><li>Maintains accountability for personal and delegated decisions, using evidence-based practices, protocols, and organizational values.</li>
</ul><ul><li>Seeks supervision or resources when needed to ensure safe and effective care; collaborates to resolve complex issues.</li>
</ul><ul><li>Develops, revises, and evaluates individualized care plans that reflect patient goals, preferences, and needs across physical, emotional, social, and spiritual domains.</li>
</ul><ul><li>Ensures continuity of care through appropriate interventions, modifying plans based on effectiveness and patient satisfaction.</li>
</ul><ul><li>Accurately documents assessments, interventions, and outcomes within established guidelines.</li>
</ul><ul><li>Communicates effectively with team members to achieve positive outcomes and satisfaction.</li>
</ul><ul><li>Delegates tasks appropriately based on patient needs, staff roles, and competencies, while maintaining accountability for outcomes.</li>
</ul><ul><li>Supports professional development of peers through role modeling, feedback, and precepting.</li>
</ul><ul><li>Advocates for patients and families to ensure appropriate care and outcomes.</li>
</ul><ul><li>Addresses conflicts constructively and participates in decision-making processes, demonstrating adaptability and support for change.</li>
</ul>
What You Bring
As a Registered Nurse, you&rsquo;ll bring a high level of knowledge and competency in performing nursing care procedures, assessments, treatment, and techniques and your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians, and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. You have an understanding of the need to be responsive and reasonably adaptable for scheduling purposes, when necessary, due to extenuating circumstances in support of co-workers and department functions. 

Required Qualifications
<ul><li>Completion of an accredited nursing program and RN license in the state of Indiana</li>
<li>Within 5 years of employment as an RN, obtain a BSN or certification in your area of specialty</li></ul> 

The Beacon Way
At Beacon Health System, our approach to care goes beyond clinical excellence because it&rsquo;s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.
We call this commitment The Beacon Way&mdash;a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.</div> 
</div>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div> 
Location: Beacon Health System &middot; 12 South Surgical Unit 
Schedule: Full-time, Night, 7PM-730AM; weekend rotation</div>

Registered Nurse - Acute Medical Unit - Full Time - Night Shift

<div><div>Provides direct diagnostic, therapeutic, and preventive health care services under the supervision of a physician.
<ul><li>Obtains patient history and performs assessment.</li>
<li>Orders, performs and interprets diagnostic procedures. Provides and documents direct treatment and management of health conditions.</li>
<li>Provides counseling and education of patients and their families/caregivers concerning preventative health, treatment options and community resources.</li>
<li>Performs preventative health assessments, screening, immunizations and care.</li>
</ul>
Required Credential(s):
<ul><li>BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date. American Heart Association or American Red Cross accepted.</li>
<li>Physician Assistant with Prescriptive Authority credentialed from the National Commission on Certification of Physician Assistants (NCCPA) obtained prior to hire date or job transfer date.</li>
<li>Verified by local Credentialing Office.</li>
<li>Physician Assistant with Prescriptive Authority credentialed from the Michigan Board Physician Assistants Task Force obtained prior to hire date or job transfer date. Verified by local Credentialing Office.</li>
</ul>
Preferred Credential(s):
<ul><li>Advanced Life Support. American Heart Association or American Red Cross accepted.</li>
</ul>
Education:
<ul><li>Graduate of accredited Physician Assistant program. Master's degree preferred.</li>
</ul>
</div> 
Location: Beacon Health System &middot; MGM PMH KGH MSB 
Schedule: Full-time, Day, Monday-Friday 8am-5pm</div>

Physician Asst MGM

<div>Reports to the Director of Customer Excellence. Responsibilities include the development and management of Beacon Health System (BHS) Service Desk staf.
MISSION, VALUES and SERVICE GOALS
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.
Manages all activities of the Applications Analysts (i.e., implementing computer applications, training department end-users, conducting quality assurance activities and maintaining security) and ensures the effective utilization of computer capabilities by:
</li><li>Establishing and maintaining standards for quality, efficiency and timeliness.</li>
<li>Scheduling the workload of the Applications Analysts in accordance with the priority guidelines set by the Director. Communicating with the Director regarding any concerns or problems.</li>
<li>Recruiting, hiring, evaluating, coaching and, if necessary, disciplining assigned staff.</li>
<li>Planning and coordinating ongoing training for assigned staff. Also ensuring a comprehensive orientation and training for new staff.</li>
<li>Providing ongoing technical guidance and assistance to assigned staff.</li>
<li>Ensuring that the staff of end-user departments are trained in the use of Memorial Hospital's computer systems (using verbal, written or demonstration methods); also evaluating the results of the training.</li>
<li>Coordinating the quality assurance of software through the utilization of life-like test scenarios, inputting to the computer test input; also verifying the test results.</li>
<li>Overseeing the resolution of problems with the financial software.</li>
<li>Overseeing system security for software users to ensure appropriate password/user-class combinations; also reviewing sign-off sheets and security logs.</li>
<li>Monitoring all projects and work assignments in progress and providing periodic status reports to the Director.</li>
<li>Overseeing the communications between assigned staff and the representatives of various end-user departments regarding computer programs.</li>
<li>Establishes and maintains up-to-date knowledge regarding the business needs of end-user departments and serves as a liaison and facilitator by:
</li><li>Facilitating the effective utilization of computer capabilities.</li>
<li>Acting as a liaison and facilitator with end-user departments regarding computer applications and troubleshooting/documenting problems with software and recommending changes and solutions. Also ensuring the timely delivery of solutions which meet their needs in the most effective and efficient manner.</li>
<li>Communicating with appropriate management personnel from various end-user departments regarding their business needs, etc. Also maintaining communications with end-user departments (and other Information Systems staff) regarding information that could impact their respective area.</li>
<li>Establishing the communication systems and procedures necessary to maintain a high level of coordination with the various end-user departments. Also ensuring there are adequate systems and procedures in place to receive input on end-user department satisfaction.</li>
<li>Supports the Information Systems department by:
</li><li>Providing excellent customer service at all times. Also communicating with customers and other staff members in a courteous, responsive and helpful manner.</li>
<li>Ensuring that information (for example, pertaining to an end-user department's specific business needs) is shared with the appropriate staff in a timely manner.</li>
<li>Seeking possible opportunities to more effectively utilize BHS computer capabilities; also communicating with the Director regarding these possible opportunities.</li>
<li>Performing the Essential Functions of the Applications Analyst position as required.</li>
<li>Maintaining Department records, reports and files as required. Also ensuring that assigned staff fulfill their responsibilities according to established departmental policies and procedures.</li>
<li>Working cooperatively with other department staff on a variety of projects.</li>
<li>Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
</li><li>Assisting in the care and maintenance of Department facilities, equipment and supplies.</li>
<li>Participating on committees as requested.</li>
<li>Completing other job-related assignments and special projects as directed.</li>
<li>Leadership Competencies
</li><li>Drives Results - Consistently achieving results, even under tough circumstances.</li>
<li>Customer Focus - Building strong customer relationships and delivering customer-centric solutions.</li>
<li>Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.</li>
<li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.</li>
<li>Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li>
<li><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
</li><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li> 
<li> 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
</li><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li>
</ul>
Manages all activities of the Applications Analysts (i.e., implementing computer applications, training department end-users, conducting quality assurance activities and maintaining security) and ensures the effective utilization of computer capabilities by:
<ul><li>Establishing and maintaining standards for quality, efficiency and timeliness.</li>
<li>Scheduling the workload of the Applications Analysts in accordance with the priority guidelines set by the Director. Communicating with the Director regarding any concerns or problems.</li>
<li>Recruiting, hiring, evaluating, coaching and, if necessary, disciplining assigned staff.</li>
<li>Planning and coordinating ongoing training for assigned staff. Also ensuring a comprehensive orientation and training for new staff.</li>
<li>Providing ongoing technical guidance and assistance to assigned staff.</li>
<li>Ensuring that the staff of end-user departments are trained in the use of Memorial Hospital's computer systems (using verbal, written or demonstration methods); also evaluating the results of the training.</li>
<li>Coordinating the quality assurance of software through the utilization of life-like test scenarios, inputting to the computer test input; also verifying the test results.</li>
<li>Overseeing the resolution of problems with the financial software.</li>
<li>Overseeing system security for software users to ensure appropriate password/user-class combinations; also reviewing sign-off sheets and security logs.</li>
<li>Monitoring all projects and work assignments in progress and providing periodic status reports to the Director.</li>
<li>Overseeing the communications between assigned staff and the representatives of various end-user departments regarding computer programs.</li>
</ul>
Establishes and maintains up-to-date knowledge regarding the business needs of end-user departments and serves as a liaison and facilitator by:
<ul><li>Facilitating the effective utilization of computer capabilities.</li>
<li>Acting as a liaison and facilitator with end-user departments regarding computer applications and troubleshooting/documenting problems with software and recommending changes and solutions. Also ensuring the timely delivery of solutions which meet their needs in the most effective and efficient manner.</li>
<li>Communicating with appropriate management personnel from various end-user departments regarding their business needs, etc. Also maintaining communications with end-user departments (and other Information Systems staff) regarding information that could impact their respective area.</li>
<li>Establishing the communication systems and procedures necessary to maintain a high level of coordination with the various end-user departments. Also ensuring there are adequate systems and procedures in place to receive input on end-user department satisfaction.</li>
</ul>
Supports the Information Systems department by:
<ul><li>Providing excellent customer service at all times. Also communicating with customers and other staff members in a courteous, responsive and helpful manner.</li>
<li>Ensuring that information (for example, pertaining to an end-user department's specific business needs) is shared with the appropriate staff in a timely manner.</li>
<li>Seeking possible opportunities to more effectively utilize BHS computer capabilities; also communicating with the Director regarding these possible opportunities.</li>
<li>Performing the Essential Functions of the Applications Analyst position as required.</li>
<li>Maintaining Department records, reports and files as required. Also ensuring that assigned staff fulfill their responsibilities according to established departmental policies and procedures.</li>
<li>Working cooperatively with other department staff on a variety of projects.</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Assisting in the care and maintenance of Department facilities, equipment and supplies.</li>
<li>Participating on committees as requested.</li>
<li>Completing other job-related assignments and special projects as directed.</li>
</ul>
Leadership Competencies
<ul><li>Drives Results - Consistently achieving results, even under tough circumstances.</li>
<li>Customer Focus - Building strong customer relationships and delivering customer-centric solutions.</li>
<li>Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.</li>
<li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.</li>
<li>Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li>
</ul>
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li>
</ul>
Education and Experience
<ul><li>The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's Degree in Computer Science or a related field from an accredited college or university; or through technical (and on-the-job) training combined with multiple years of closely-related experience. Three to five years of progressively-responsible experience in project management and system implementation is required. One to two years of supervisory/managerial experience is preferred. Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon Health System (BHS).</li>
</ul>
Knowledge &amp; Skills
<ul><li>Requires a high level of technical skills/knowledge (for example, computer programming skills) related to various computer software applications used at BHS. Also requires the supervisory/management skills necessary to effectively supervise assigned staff.</li>
<li>Requires a solid understanding of the Hospitals' patient care areas (i.e., Nursing, ancillary departments, Access Services and Records Management) and how they interact with each other in a computerized environment.</li>
<li>Requires a solid understanding of financial software applications and their use in such areas as Finance, Patient Accounting, Payroll and Human Resources.</li>
<li>Requires a solid understanding of Information Systems departmental policies, procedures and practices.</li>
<li>Requires the organization, planning, analytical and problem-solving skills which are necessary to plan and estimate project activities and time lines and identify and resolve problems and deliver viable solutions.</li>
<li>Demonstrates the strong interpersonal and communication (both verbal and written) skills necessary to build and maintain effective working relationships and deal effectively with vendors and all levels of BHS staff. Also requires the ability to disseminate information in a clear and concise manner to all levels of staff.</li>
</ul>
Working Conditions
<ul><li>Works in an office environment.</li>
<li>May experience some mental/visual fatigue due to continued use of computer equipment.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.</li>
</ul> 
Location: Beacon Health System &middot; Information Systems 
Schedule: Full-time, Day, M-F 8:00 am - 5:00 pm</div>

Manager Service Desk

<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Reports to the Director/Manager Serves as an administrative resource for all staff and Managers during evenings, nights, holidays and weekends. Makes administrative decisions that directly affect patient care in various areas. Provides direction for problem-solving activities. Ensures that there is adequate functioning of the various departments within the hospital. Serves as a representative of the Nursing areas and acts as a liaison with other departments.
MISSION, VALUES and SERVICE GOALS
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li></ul> 

Functions as the Administrative Resource to Staff by:
<ul><li>Facilitating patient care activities and supporting staff on assigned shift.</li>
<li>Reporting to and providing direction in emergency/crisis situations (i.e., code blues, fire drills, snow emergencies, disasters, staff concerns, etc.).</li>
<li>Functioning as an information resource to staff regarding policies, procedures and practices.</li>
<li>Making rounds on Units/Departments and monitoring activities. Intervening appropriately to ensure the effectiveness of patient care activities/outcomes.</li>
<li>Facilitating independent problem solving and decision making when working with staff in complex and/or unusual situations.</li>
<li>Serving as a liaison among Memorial departments. Providing direction and assisting with defining solutions that ensure appropriate patient/staff outcomes.</li>
<li>Providing appropriate information, communication and documentation to the Administrator on call, Managers and other staff, regarding situations and/or outcomes requiring follow-up and/or further intervention.</li>
<li>Supporting and interpreting Memorial policies, procedures and standards. Recommending changes and/or enhancements to the appropriate Director/Manager.</li>
<li>Assists with assigning work to staff that are unassigned and making staffing recommendations as needed.</li>
<li>Facilitating patient placement in conjunction with the Admitting Department. Monitors and makes decisions in regards to the appropriate placement/transfer of patients.</li>
<li>When notified, ensuring all nursing care and other activities are properly documented such as: incident reports, illness/absence reports, infection reports, work injury reports, code blues, etc.</li>
<li>Conducting preliminary investigations into patient/family complaints and/or problems and referring to the Patient Representative. Taking appropriate action as necessary.</li>
<li>Participating actively on committees and in in-services and attending other meetings as requested.</li>
<li>Assisting in providing for patient/employee needs or services of closed departments (i.e., Employee Health Services or the Morgue) and notifying Managers or clinical staff as appropriate.</li>
<li>Supervises Bed Management staff during shift.</li>
<li>Maintains appropriate staff levels based on patient needs and budget.</li>
</ul>
Supervises and Plans All Patient Admissions and Transfers into and within Facility by:
<ul><li>Demonstrates a working knowledge of all processes specific to bed control activities.</li>
<li>Places all patients according to approved policy and procedures.</li>
<li>Utilizes effective assessment skills including review of applicable reports to plan and determine bed assignments and admission disposition for all admissions, including Emergency Room admits, direct admits, and procedural admissions (including add-ons).</li>
<li>Utilizes effective critical thinking and analytical skills to process transfers from other facilities.</li>
<li>Works with House/Patient Flow Supervisor to be aware of pending and confirmed discharges on each unit.</li>
<li>Identifies different level of care (i.e., telemetry, critical care and med surg) bed availability to accommodate admissions and transfers.</li>
<li>Collaborates with admitting physicians and/or their office staff on all direct admissions.</li>
<li>Coordinates all transfers from other facilities, including coordination with admitting physicians and appropriate level of care.</li>
<li>Collaborates with Infection Control when necessary regarding placement of patients.</li>
<li>Knowledge of all procedures and communicates effectively with applicable staff on units for bed assignment.</li>
<li>Communicates effectively with registration/admitting staff for accurate admissions.</li>
<li>Receives telephone calls in a courteous and professional manner. Communicates information specific to the placement of patients, beds assignments and other related information.</li>
<li>Updates the next shift of activities, concerns, and/or potential problems.</li>
<li>Organizes and coordinates work activities, assignments, functions, and schedules to maximize efficiency, effectiveness, and productivity. Exercises effective judgment in day to day activities. Prioritizes tasks to meet predetermined deadlines and schedules. Attempts to resolve problems independently and in conjunction with the House/Patient Flow Supervisor.</li>
<li>Performs other duties as required and/or requested based on the needs of the patient, department and organization.</li>
<li>Collaborates and supervises transport and environmental services workflows to ensure efficient patient flow.</li>
</ul>
Utilizes Assigned Computer Programs to Perform Job Duties by:
<ul><li>Demonstrates proficiency in utilization of relevant technologies including Cerner, Teletracking and Active Staffer.</li>
<li>Accurately enters all admissions and changes in Teletracking according to approved standard procedures.</li>
<li>Maintains information in Teletracking in an up to date manner.</li>
<li>Demonstrates working knowledge of admitting functions in Teletracking and Cerner to ensure accurate data for billing.</li>
<li>Demonstrates working knowledge of patient placement technology and utilizes these technologies to make appropriate patient placements.</li>
</ul>
Assists with Training of Associates and Supports the Management Team by:
<ul><li>Assists in orienting new staff to patient placement policies and procedures.</li>
</ul>
Performs other Functions to Maintain Personal Competence and Contribute to the Overall Effectiveness of the Department by:
<ul><li>Expanding one's knowledge of Beacon Health System on an ongoing basis.</li>
<li>Attending in-services and department meetings; also participating in continuing education and attending conferences as approved.</li>
<li>Reading current literature relevant to position.</li>
<li>Ensuring excellent customer service is provided by all team members.</li>
<li>Throughout the shift and at the end of shift, advising other team members about any pending or high priority situations, etc., as necessary.</li>
<li>Utilize critical thinking skills and active listening skills to troubleshoot arising issues.</li>
<li>Participating in Kaizen events and workouts to improve patient flow processes.</li>
<li>Completing other job-related duties and projects as assigned.</li>
</ul>
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li></ul> 

Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor of Science in Nursing degree. A current RN license in Indiana, five to seven years of progressively more responsible job-related experience and CPR certification is required. Experience in a critical care area and ACLS certification is preferred.
Knowledge &amp; Skills
<ul><li>Demonstrates a thorough knowledge of Nursing care practices, policies, procedures and techniques in order to function as a resource to staff in the review and evaluation of the quality of care provided and in communication of pertinent feedback.</li>
<li>Demonstrates analytical skills necessary to prioritize a large volume of information, relay information to the appropriate people and make independent judgments and decisions involving complex patient care, staff, physicians and/or family/visitor situations.</li>
<li>Demonstrates leadership skills necessary to coordinate activities of staff.</li>
<li>Demonstrates well-developed interpersonal skills necessary to represent Memorial and Beacon Health System in a professional manner and effectively interact with and motivate team members.</li>
<li>Demonstrates ability to communicate effectively, both verbally and in writing; also must be able to articulate ideas clearly and concisely, sometimes under stressful conditions, with people from a variety of backgrounds.</li>
</ul>
Working Conditions 

<ul><li>Works with staff, patients, Physicians and others with frequent changes in job demands and a remote possibility of exposure to bio-hazards.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.</li></ul> 
</div></div></div></div></div></div></div></div></div></div></div></div></div> 
Location: Beacon Health System &middot; Resource Services 
Schedule: Part-time, Day, 0700-1930, every 3rd weekend</div>

House Supervisor RN (5) MHO

<div>
 Full time. 40 hours/week. Four, ten hour shifts (0300-1330) rotating holidays and weekends
 
 
 Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties.
 
 
 
 MISSION, VALUES and SERVICE GOALS
 
 
 
 <ul>
 <li>
 MISSION: We deliver outstanding care, inspire health, and connect with heart.
 </li>
 <li>
 VALUES: Trust. Respect. Integrity. Compassion.
 </li>
 <li>
 SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
 
 
 </li>
 </ul>
 
 Organizational Responsibilities
 
 
 
 
 Associate complies with the following organizational requirements:
 
 
 
 <ul>
 <li>
 Attends and participates in department meetings and is accountable for all information shared.
 </li>
 <li>
 Completes mandatory education, annual competencies and department specific education within established timeframes.
 </li>
 <li>
 Completes annual employee health requirements within established timeframes.
 </li>
 <li>
 Maintains license/certification, registration in good standing throughout fiscal year.
 </li>
 <li>
 Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
 </li>
 <li>
 Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
 </li>
 <li>
 Adheres to regulatory agency requirements, survey process and compliance.
 </li>
 <li>
 Complies with established organization and department policies.
 </li>
 <li>
 Available to work overtime in addition to working additional or other shifts and schedules when required.
 
 
 </li>
 </ul>
 
 Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
 
 
 
 <ul>
 <li>
 Leverage innovation everywhere.
 </li>
 <li>
 Cultivate human talent.
 </li>
 <li>
 Embrace performance improvement.
 </li>
 <li>
 Build greatness through accountability.
 </li>
 <li>
 Use information to improve and advance.
 </li>
 <li>
 Communicate clearly and continuously.
 
 
 </li>
 </ul>
 
 Skill Requirements
 
 
 
 <ul>
 <li>
 Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
 </li>
 <li>
 Machine: Personal computer.
 
 
 </li>
 </ul>
 
 Physical Demands:
 
 Speech clarity, utilization of fingers and hands, standing-remaining on one&rsquo;s feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.
 
 
 
 Working Conditions:
 
 Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.
 
 
 
 Vision Requirements:
 
 Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
 
 
 
 License/Certification/Education:
 
 Requires a High School Diploma or equivalent. Meet all state &amp; local requirements for Phlebotomy. Normally requires a Valid Driver&rsquo;s License along with a clean driving record.
</div>

Patient Svc Tech Spc KAL

<div>
 
 $1,000.00 Sign-on Bonus!!!
 
 
 
 Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports.
 
 
 
 MISSION, VALUES and SERVICE GOALS
 
 
 
 <ul>
 <li>
 MISSION: We deliver outstanding care, inspire health, and connect with heart.
 </li>
 <li>
 VALUES: Trust. Respect. Integrity. Compassion.
 </li>
 <li>
 SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
 
 
 </li>
 </ul>
 
 Performs various reception and clerical duties in accordance with established policies and procedures by:
 
 
 
 <ul>
 <li>
 Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
 </li>
 <li>
 Answering the telephone and taking and relaying messages to clinical staff accurately.
 </li>
 <li>
 Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
 </li>
 <li>
 Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
 </li>
 <li>
 Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
 </li>
 <li>
 Maintaining patient records, entering charges and posting services performed by the provider.
 </li>
 <li>
 Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
 </li>
 <li>
 Scheduling medical testing, procedures, ancillary services and surgeries for patients.
 </li>
 <li>
 Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
 </li>
 <li>
 Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
 </li>
 <li>
 Paging physician when necessary and sending information regarding call status and imaging assignments daily.
 </li>
 <li>
 When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients.
 </li>
 <li>
 Performing clerical duties including faxing, copying, typing notes and memos.
 </li>
 <li>
 Ordering office supplies and maintaining adequate inventory of supplies.
 </li>
 <li>
 Opening and sorting mail daily.
 
 
 </li>
 </ul>
 
 Performs Basic Patient Care Duties By
 
 
 
 <ul>
 <li>
 Assisting the physician if necessary.
 </li>
 <li>
 Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
 
 
 </li>
 </ul>
 
 Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
 
 
 
 <ul>
 <li>
 Participating in committees as requested.
 </li>
 <li>
 Enhancing professional growth and development through in-service meetings and educational programs as approved.
 </li>
 <li>
 Completing other job-related duties and projects as assigned.
 
 
 </li>
 </ul>
 
 Organizational Responsibilities
 
 
 
 
 Associate complies with the following organizational requirements:
 
 
 
 <ul>
 <li>
 Attends and participates in department meetings and is accountable for all information shared.
 </li>
 <li>
 Completes mandatory education, annual competencies, and department specific education within established timeframes.
 </li>
 <li>
 Completes annual employee health requirements within established timeframes.
 </li>
 <li>
 Maintains license/certification, registration in good standing throughout fiscal year.
 </li>
 <li>
 Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
 </li>
 <li>
 Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
 </li>
 <li>
 Adheres to regulatory agency requirements, survey process and compliance.
 </li>
 <li>
 Complies with established organization and department policies.
 </li>
 <li>
 Available to work overtime in addition to working additional or other shifts and schedules when required.
 
 
 </li>
 </ul>
 
 Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
 
 
 
 <ul>
 <li>
 Leverage innovation everywhere.
 </li>
 <li>
 Cultivate human talent.
 </li>
 <li>
 Embrace performance improvement.
 </li>
 <li>
 Build greatness through accountability.
 </li>
 <li>
 Use information to improve and advance.
 </li>
 <li>
 Communicate clearly and continuously.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
 </li>
 <li>
 Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
 </li>
 <li>
 Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
 </li>
 <li>
 Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
 </li>
 <li>
 Requires analytical skills necessary to solve patient problems and interpret data.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Works in a medical office environment.
 </li>
 <li>
 Flexible work hours.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Requires the physical ability and stamina to perform the essential functions of the position.
 </li>
 </ul>
</div>

Medical Receptionist (MP-BMG)

<div><div><div><div><div><div>Beacon Health System is hiring a full-time day Patient Access Insurance Specialist, in our Verification of Benefits Department at Beacon Health System in South Bend, IN. 
 
Be a Beacon. Make a Difference.
At Beacon Health System, you&rsquo;re not just part of a team, you&rsquo;re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.
<ul><li>Medical, Dental, &amp; Vision Insurance through Cigna</li>
</ul><ul><li>Life Insurance</li>
</ul><ul><li>403(b) Matching Retirement Fund</li>
</ul><ul><li>Competitive Paid Time Off (PTO)</li>
</ul><ul><li>Shift Differentials</li>
</ul><ul><li>Employee Assistance Program (EAP)</li>
</ul><ul><li>Tuition and Certification Reimbursement</li>
</ul><ul><li>Clinical Ladder Program</li>
</ul><ul><li>Local and National Discounts</li>
</ul><ul><li>Beacon Academy Educational Courses</li>
</ul><ul><li>Gym Membership Discount</li>
</ul>
About Beacon Health System
Headquartered in South Bend, Indiana, as a not-for-profit, community-governed health system, Beacon Health System provides care to more than 4,000 patients each day in northern Indiana and southern Michigan.
What You&rsquo;ll Do
As a Patient Access Insurance Specialist, you will report to the Patient Access Director or the Insurance Specialist Supervisor. Follows established Beacon policies and procedures to verify insurance coverage to ensure necessary procedures and hospitalizations are covered by an individual's provider. The Insurance Verification Authorization Specialist will assure authorization is obtained for all procedures and diagnostic testing to services being rendered. The Authorization Specialist will also initiate the authorization for direct admissions, emergency admissions, and emergency procedures. They will work closely with medical staff, clinical staff, referring clinics, Beacon Outpatient Scheduling Surgery Scheduling, Social Services, and Utilization Review departments. They will be responsible for communication with insurance carriers and/or providers for purposes of obtaining approval for services requiring authorization, pre-certification, and prior approval for admissions to Beacon or Epworth Center by using web-based tools, other electronic means where possible, or by telephoning and faxing when necessary. Coordinating those visits with the correct paperwork and insurance verification, along with accurate documentation in the patient's medical record is essential. They will answer high volume of incoming phone calls as well as making high volume of outbound phone calls, with constant communication to the Utilization Review, Social Services, Beacon Outpatient Scheduling and Surgery Scheduling departments. Performs other clerical duties as necessary.
Patient Access Insurance Specialist Job Responsibilities:
<ul><li>Verify and update patient demographic and financial information to ensure accuracy in the registration system.</li>
<li>Obtain and validate insurance coverage using online eligibility systems, payer portals, and telephone verification.</li>
<li>Utilize Cerner systems and reports (e.g., PHS, SurgiNet, Medical Necessity Checker) to review scheduled patients, procedures, and medical necessity requirements.</li>
<li>Audit and complete required documentation, including MSP questionnaires and insurance verification records.</li>
<li>Coordinate verification of benefits (VOB) by confirming co-pays, deductibles, coinsurance, out-of-pocket limits, and rehabilitation benefits with insurance providers.</li>
<li>Secure and document pre-authorizations and pre-certifications for ancillary, surgical, outpatient, and inpatient procedures.</li>
<li>Collaborate with physician offices, scheduling teams, and referring facilities to ensure required authorizations are obtained and procedures are properly scheduled.</li>
<li>Validate CPT and ICD-10 codes and confirm compliance with Medicare Inpatient Only Procedure (MIPO) requirements when applicable.</li>
<li>Identify out-of-network insurance plans and follow established policies and procedures.</li>
<li>Refer patients to Financial Counselors or Eligibility Specialists when financial clearance or payment arrangements are required.</li>
<li>Maintain accurate worklists, documentation, and records to support timely claim submission and reimbursement.</li>
<li>Calculate and communicate estimated patient financial responsibility, including co-payments and coinsurance.</li>
<li>Prepare reports, patient statistics, and documentation to support departmental operations and leadership requests.</li>
<li>Provide professional customer service by answering calls, communicating with patients and internal departments, and maintaining positive patient relations.</li>
<li>Collaborate with departments such as Utilization Review, Surgery Scheduling, Social Services, and Outpatient Scheduling to ensure accurate and timely patient processing.</li>
<li>Support departmental quality goals by maintaining productivity, accuracy, and compliance with Beacon policies and procedures.</li>
<li>Maintain professionalism while representing Beacon Health System and perform other duties as assigned.</li>
</ul>
What You Bring
As a Patient Access Insurance Specialist, it requires strong office and computer skills, including keyboarding (minimum 40 wpm), data entry, and proficiency with systems such as Cerner, Pathways Healthcare Scheduling, Experian, and MCA Compliance Checker. Demonstrates knowledge of medical terminology, insurance coverage, managed care networks, ICD-10 and CPT codes, and time-of-service collections, including the ability to clearly communicate financial responsibilities to patients. You will possess strong telephone, verbal communication, and listening skills to effectively interact with patients, insurance companies, physicians, and internal departments. You will maintains professionalism and sensitivity when working with diverse populations, follows strict confidentiality policies, exercises sound judgment in stressful situations, and applies basic math skills to calculate patient financial responsibilities such as deductibles, coinsurance, and out-of-pocket costs.
Required Qualifications
<ul><li>The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent).
</li><li>A minimum of two years of experience in a hospital or physician practice business office is required.
</li><li>Excellent time management, organizational skills, research/analytical skills, negotiation, communication (written and verbal), and interpersonal skills required.</li>
<li>A medical terminology course must be successfully completed prior to employment.
</li><li>Associate's degree preferred.
</li><li>Medical prior authorizations or claims experience in a managed care setting and CHAA certification are highly preferred.</li>
</ul>
The Beacon Way
At Beacon Health System, our approach to care goes beyond clinical excellence because it&rsquo;s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.
We call this commitment The Beacon Way&mdash;a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.</div> 
</div>
</div></div></div> 
Location: Beacon Health System &middot; Verification of Benefits 
Schedule: Full-time, Day, 0830-5pm M-F</div>

Patient Access Insurance Specialist, Verification of Benefits Department, Full-Time Days

Join Beacon Health System and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.