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Bell & Associates Insurance Services LLC

** Must get Licensed to sell Insurance in the State of MI within 60 days of hire**Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for helping customers. This role involves assisting clients with inquiries, providing information about products and services, and ensuring a positive customer experience. The Customer Service Representative will play a crucial role in maintaining customer satisfaction and loyalty.Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, and benefits administration.</li><li>Assist customers with sales administration tasks, including order processing and account management.</li><li>Analyze customer needs to recommend appropriate solutions or products.</li><li>Conduct telemarketing efforts to promote services and engage potential clients.</li><li>Collaborate with outside sales teams to support sales initiatives and enhance customer relationships.</li><li>Maintain detailed records of customer interactions and transactions.</li><li>Ensure compliance with HIPAA regulations when handling sensitive information.</li><li>Stay informed about market trends and competitor offerings to effectively address customer concerns.</li></ul>Qualifications<ul><li>Previous experience in customer service or retail sales is preferred.</li><li>Strong communication skills, both verbal and written, with the ability to engage effectively with customers.</li><li>Familiarity with benefits administration and sales administration processes is a plus.</li><li>Ability to analyze customer needs and provide tailored solutions.</li><li>Experience in telemarketing or outside sales is an advantage.</li><li>Proficient in using computer systems and software for record keeping and communication.</li><li>Excellent problem-solving skills with a focus on delivering exceptional service.</li><li>A positive attitude, team-oriented mindset, and willingness to learn are essential for success in this role.</li></ul>Join our team as a Customer Service Representative where you can make a difference by providing outstanding support to our valued customers!Part time Monday-Friday 9:00-4:30PJob Type: Part-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Hybrid Customer Service Representative - Part Time

Join Bell & Associates Insurance Services LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bell & Associates Insurance Services LLC

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Hybrid Customer Service Representative - Part Time