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Benchmark Foods Trading LLC

The Front Desk Receptionist is responsible for welcoming guests, managing reservations, handling customer inquiries, and ensuring a positive first impression of the restaurant. The role requires excellent communication skills, professionalism, and the ability to provide exceptional customer service.Key Responsibilities<ul><li>Greet and welcome guests in a friendly and professional manner.</li><li>Manage table reservations and seating arrangements.</li><li>Answer phone calls and respond to customer inquiries.</li><li>Coordinate with restaurant staff to ensure smooth guest flow.</li><li>Assist guests with special requests and provide information about menu offerings and promotions.</li><li>Handle customer feedback and escalate concerns to the Restaurant Manager when necessary.</li><li>Maintain the reception area in a clean and organized manner.</li><li>Record and update reservation details accurately.</li><li>Support restaurant operations during busy periods as required.</li><li>Ensure compliance with company policies and customer service standards.</li></ul>Qualifications &amp; Requirements<ul><li>High School Diploma or equivalent.</li><li>Previous experience in a restaurant, hospitality, or customer service role is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Basic computer knowledge and familiarity with reservation systems.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Professional appearance and positive attitude.</li></ul>Skills &amp; Competencies<ul><li>Customer Service Excellence</li><li>Communication Skills</li><li>Multitasking Ability</li><li>Time Management</li><li>Problem-Solving Skills</li><li>Teamwork and Collaboration</li><li>Attention to Detail</li></ul>Working Conditions<ul><li>Restaurant environment.</li><li>Standing for extended periods.</li><li>Flexible working hours, including evenings, weekends, and public holidays.</li></ul>SalaryAs per company policy and experience.Pay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Front Desk Receptionist

Join Benchmark Foods Trading LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Benchmark Foods Trading LLC

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Front Desk Receptionist