Qureos Mentor

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.Job Purpose:<ul><li>Client Management &ndash; To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.</li><li>Customer Relationship &ndash; To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.</li><li>Customer Retention &ndash; Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality.</li></ul>Primary duties and responsibilities:<ul><li>Answer &quot;incoming or outgoing calls and provide chat support.&quot;</li><li>Respond professionally to caller inquiries about product availability, order status, and delivery status.</li><li>Take product reservations in advance and arrange for scheduled delivery.</li><li>Before committing to or delivering products to customers, ensure that they are of the highest quality.</li><li>Ensure timely delivery of products as agreed with customers. In the event of a delay, inform the customers in advance.</li><li>If products are not in stock, make arrangements to purchase them from the company's branches or from other vendors.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Follow up with customers regarding order pickup from the head office location.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Experience:<ul><li>Customer Support or Telesale: 3 years (Required)</li></ul>

Telesales cum Customer Support Executive

The company provides free shared bachelor accomodation and transportation.Must have worked in Telesales or Customer support.Job Purpose:Order Management<ul><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li><li>Client acquisition/New Sales - Onboard new Clients through outbound calling; driving sales.</li><li>Client Relationship &ndash; Provide support to clients ensuring on time delivery of products.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Telesales: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Telesale Executive - Tagalog

The company provides free shared bachelor accommodation and transportation.The candidate should have good experience handling large numbers of key accounts.Experience in handling a team size of 10 or more.Job Purpose:<ul><li>Client Management &ndash; To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.</li><li>Customer Relationship &ndash; To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.</li><li>Customer Retention &ndash; Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality.</li></ul>Primary duties and responsibilities:The ideal candidate is an energetic with good communication skills who can take inbound and make outbound calls in a diligent manner. One who manage, escalate and transfer inquiries and build a never-ending relationship with our customers.<ul><li>Answer &quot;incoming or outgoing calls and provide chat support.&quot;</li><li>Respond professionally to caller inquiries about product availability, order status, and delivery status.</li><li>Take product reservations in advance and arrange for scheduled delivery.</li><li>Before committing to or delivering products to customers, ensure that they are of the highest quality.</li><li>Ensure timely delivery of products as agreed with customers. In the event of a delay, inform the customers in advance.</li><li>If products are not in stock, make arrangements to purchase them from the company's branches or from other vendors.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Follow up with customers regarding order pickup from the head office location.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have experience in handling a team of 5 or more executives?</li></ul>Experience:<ul><li>Tele Sales and Customer Support: 6 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Sr. Tele Sales and Customer Support Executive - Tamil

The company provides free shared bachelor accommodation and Transportation.Job Purpose:<ul><li>To use artistic skills in arrangement of flowers, preparation of bouquets for various occasions that satisfies customers&rsquo; desire.</li></ul>Primary duties and responsibilities: <ul><li>Ensure an adequate availability of flowers to meet daily sales and customer needs.</li><li>Responsible for visual display of flowers.</li><li>Handle requests for predesigned arrangement and custom orders.</li><li>Advice customers on cost, color, care, vases and bloom longevity.</li><li>Manage direct walk-ins, phone, and online requests.</li><li>Create floral decor and lead floral installation for the hotels, lobbies and other as specified by the company and follow the standing order of the customers.</li><li>To ensure the flowers are wrapped or have a note attached as required.</li><li>Use creativity in picking and cutting flowers to produce eye pleasing arrangements in such a way that the flowers reach to its destination safely and remain beautiful.</li><li>Support and maintain store sales and service goals and standards as communicated by the superiors.</li><li>Perform other duties as and when assigned.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you willing to stay in the company accommodation?</li></ul>Experience:<ul><li>GCC Florist: 5 years (Required)</li></ul>

Florist - Hotels and Events

The company provides free shared bachelor accommodation and transportation.The candidate should have experience working with Fleet Management Software.The ideal candidate should have managed 30+ drivers, 300+ deliveries in a day, vehicle tracking systems and electronic logging devices.Job Purpose:<ul><li>To manage the operations and performance of company&rsquo;s vehicles and drivers.</li><li>To ensure the vehicles and drivers are being utilized to their fullest potential in a safe and cost-effective manner.</li></ul>Primary duties and responsibilities:Driver&rsquo;s Management: To develop efficient and profitable driver schedules and routes to maximize profits.<ul><li>To manage drivers working hours, delivery schedule, attendance, behavior and performance.</li><li>To mentor, coach, and reward drivers for their performance.</li><li>Provide drivers with routes and delivery information and maintain constant communication with them.</li><li>To ensure that our company vehicles operate at their highest level of efficiency by continuous improvement efforts.</li><li>Training drivers on smart driving and risk management protocols, safety standards, and other important procedures is essential for ensuring the safety of drivers, passengers and products.</li></ul>Customer Service: Work toward excellent client service.Reporting: Identifying challenges and obstacles in fleet operations, analyzing the performance and expenses of the fleet, monitoring budgets and significant purchases, evaluating the costs associated with fleet operations, and establishing fleet-level targets.Perform other duties as and when needed.Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Do you have experience managing 30+ drivers and more than 300 deliveries in a day?</li></ul>Experience:<ul><li>UAE Delivery Drivers Managing: 2 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Fleet Supervisor - Last mile delivery - Tamil

The candidate should have worked with Online/ecommerce.Should be proficient with product listing on websites, and other social media platforms.The job location is Qusais, Dubai.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li></ul>Primary duties and responsibilities:Order Management<ul><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Digital Marketing<ul><li>Products listing and optimizing</li><li>Provide creative ideas for content marketing and update website.</li><li>Collaborate with designers to improve user experience.</li><li>Track, report and analyze website analytics.</li><li>Research and analyze competitor advertising link.</li><li>Keep up-to-date with the latest trends and best practices in the market</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED2,700.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Experience:<ul><li>Online Order Management: 4 years (Required)</li></ul>

Ecommerce Executive - Tagalog

Must have worked with online/ecommerce companies.Must know how to list products in website and other social media platforms.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li><li>Order Management</li><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Products listing: 2 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Ecommerce Executive - Product Listing and Order Management

Join Black Tulip Flowers and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.