Qureos Mentor

Blu Sky VAS LLC

About Us:Blu Sky VA is a leading provider of business process outsourcing solutions, offering virtual assistance, customer support, and back-office services to clients worldwide. Our innovative, collaborative work environment is dedicated to delivering exceptional results and ensuring client success.Job Title: Team Lead &ndash; Business DevelopmentDepartment: Business Development Reporting To: Business Development Manager Location: Bahria Town Phase-7 Rawalpindi Shift: Night / Evening (US) Employment Type: Full-timeJob SummaryWe are seeking a highly motivated Team Lead &ndash; Business Development to manage and drive outbound sales operations across BPO, IT Services, and Real Estate international campaigns. The ideal candidate will have hands-on experience in cold calling, lead qualification, and team leadership within KPI-driven environments. This role requires a balance of strong people management, sales execution, and performance analytics.Key ResponsibilitiesTeam Leadership &amp; Operations<ul><li>Lead and manage a team of Business Development Executives (BDEs) working on international outbound campaigns.</li><li>Ensure daily, weekly, and monthly targets for calls, transfers, and meetings are consistently achieved.</li><li>Monitor attendance, punctuality, shift adherence, and productivity in line with BPO standards.</li><li>Build a high-performance, accountable, and result-oriented team culture.</li></ul>Training, Coaching &amp; Quality Assurance<ul><li>Deliver onboarding and ongoing training for BDEs on scripts, pitch delivery, objection handling, and campaign-specific requirements.</li><li>Conduct call monitoring, live audits, and quality evaluations to maintain high call standards.</li><li>Provide one-on-one coaching and corrective action plans for underperforming team members.</li><li>Ensure compliance with internal QA benchmarks and client expectations.</li></ul>Outbound Sales &amp; Lead Qualification<ul><li>Oversee high-volume outbound cold calling activities for IT services, real estate, and other international offerings.</li><li>Personally participate in cold calling when required to support targets and set performance benchmarks.</li><li>Ensure accurate lead qualification, meeting scheduling, and live transfers as per campaign guidelines.</li></ul>Performance Management &amp; Reporting<ul><li>Track, analyze, and optimize KPIs related to call volume, connect rates, transfer quality, and meeting conversions.</li><li>Prepare and share daily, weekly, and monthly performance reports with management and clients.</li><li>Identify trends, gaps, and improvement areas to enhance campaign efficiency.</li></ul>CRM &amp; Process Compliance<ul><li>Ensure 100% CRM compliance, including accurate call dispositions, lead stages, notes, and follow-ups.</li><li>Enforce follow-up SLAs and ensure timely handovers to sales closers or clients.</li><li>Coordinate with QA, operations, and account management teams for issue resolution.</li></ul>Key Performance Indicators (KPIs)Activity &amp; Productivity<ul><li>Total Dials (Team, Per Agent, Team Lead)</li><li>Example Targets:</li><li>350 calls/day per agent</li><li>2,800 calls/week (team)</li><li>250 calls/day (Team Lead)</li><li>Connect Rate: &ge; 60%</li></ul>Lead Quality &amp; Conversions<ul><li>Qualified Live Transfers: 5+ per agent/day</li><li>Transfer Acceptance Rate: &ge; 85%</li><li>Meeting Scheduled Rate from Connects: &ge; 2%</li><li>Meeting Show-Up Rate: &ge; 65%</li></ul>Quality &amp; Compliance<ul><li>Follow-Up SLA Compliance: &ge; 95%</li><li>Call Quality Score: &ge; 85%</li><li>CRM Accuracy &amp; Compliance: 100%</li></ul>Why Blu Sky VA?<ul><li>Growth Opportunities: Be part of a rapidly growing company with ample opportunities for career development and advancement.</li><li>Dynamic Work Environment: Work in a fast-paced, collaborative environment where your contributions directly impact our success.</li><li>Competitive Compensation: Enjoy a competitive salary along with additional benefits and perks.</li></ul>If you're passionate about sales, customer engagement, and driving business growth, we&rsquo;d love to hear from you! Join Blu Sky VA and be a part of our success story.Apply Now!Email: Interested candidates are invited to submit their resume and cover letter to hr@bluskyvas.com. Please ensure the subject line includes &quot;Team Lead Application - [Your Name]&quot; when submitting your resume and cover letter to hr@bluskyvas.com.What's App : +92 337 7498888Job Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Team Lead Business Development

About Us:Blu Sky VA is a leading provider of business process outsourcing solutions, offering virtual assistance, customer support, and back-office services to clients worldwide. Our innovative, collaborative work environment is dedicated to delivering exceptional results and ensuring client success.Job Title: Team Lead &ndash; Business DevelopmentDepartment: Business Development Reporting To: Business Development Manager Location: Bahria Town Phase-7 Rawalpindi Shift: Night / Evening (US) Employment Type: Full-timeJob SummaryWe are seeking a highly motivated Team Lead &ndash; Business Development to manage and drive outbound sales operations across BPO, IT Services, and Real Estate international campaigns. The ideal candidate will have hands-on experience in cold calling, lead qualification, and team leadership within KPI-driven environments. This role requires a balance of strong people management, sales execution, and performance analytics.Key ResponsibilitiesTeam Leadership &amp; Operations<ul><li>Lead and manage a team of Business Development Executives (BDEs) working on international outbound campaigns.</li><li>Ensure daily, weekly, and monthly targets for calls, transfers, and meetings are consistently achieved.</li><li>Monitor attendance, punctuality, shift adherence, and productivity in line with BPO standards.</li><li>Build a high-performance, accountable, and result-oriented team culture.</li></ul>Training, Coaching &amp; Quality Assurance<ul><li>Deliver onboarding and ongoing training for BDEs on scripts, pitch delivery, objection handling, and campaign-specific requirements.</li><li>Conduct call monitoring, live audits, and quality evaluations to maintain high call standards.</li><li>Provide one-on-one coaching and corrective action plans for underperforming team members.</li><li>Ensure compliance with internal QA benchmarks and client expectations.</li></ul>Outbound Sales &amp; Lead Qualification<ul><li>Oversee high-volume outbound cold calling activities for IT services, real estate, and other international offerings.</li><li>Personally participate in cold calling when required to support targets and set performance benchmarks.</li><li>Ensure accurate lead qualification, meeting scheduling, and live transfers as per campaign guidelines.</li></ul>Performance Management &amp; Reporting<ul><li>Track, analyze, and optimize KPIs related to call volume, connect rates, transfer quality, and meeting conversions.</li><li>Prepare and share daily, weekly, and monthly performance reports with management and clients.</li><li>Identify trends, gaps, and improvement areas to enhance campaign efficiency.</li></ul>CRM &amp; Process Compliance<ul><li>Ensure 100% CRM compliance, including accurate call dispositions, lead stages, notes, and follow-ups.</li><li>Enforce follow-up SLAs and ensure timely handovers to sales closers or clients.</li><li>Coordinate with QA, operations, and account management teams for issue resolution.</li></ul>Key Performance Indicators (KPIs)Activity &amp; Productivity<ul><li>Total Dials (Team, Per Agent, Team Lead)</li><li>Example Targets:</li><li>350 calls/day per agent</li><li>2,800 calls/week (team)</li><li>250 calls/day (Team Lead)</li><li>Connect Rate: &ge; 60%</li></ul>Lead Quality &amp; Conversions<ul><li>Qualified Live Transfers: 5+ per agent/day</li><li>Transfer Acceptance Rate: &ge; 85%</li><li>Meeting Scheduled Rate from Connects: &ge; 2%</li><li>Meeting Show-Up Rate: &ge; 65%</li></ul>Quality &amp; Compliance<ul><li>Follow-Up SLA Compliance: &ge; 95%</li><li>Call Quality Score: &ge; 85%</li><li>CRM Accuracy &amp; Compliance: 100%</li></ul>Why Blu Sky VA?<ul><li>Growth Opportunities: Be part of a rapidly growing company with ample opportunities for career development and advancement.</li><li>Dynamic Work Environment: Work in a fast-paced, collaborative environment where your contributions directly impact our success.</li><li>Competitive Compensation: Enjoy a competitive salary along with additional benefits and perks.</li></ul>If you're passionate about sales, customer engagement, and driving business growth, we&rsquo;d love to hear from you! Join Blu Sky VA and be a part of our success story.Apply Now!Email: Interested candidates are invited to submit their resume and cover letter to hr@bluskyvas.com. Please ensure the subject line includes &quot;Team Lead Application - [Your Name]&quot; when submitting your resume and cover letter to hr@bluskyvas.com.Job Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Team Lead

Job Title: HR Officer (On-Site/Bahria Phase-7 Rawalpindi)Join a Global Team &amp; Elevate Your Career !We are seeking to hire an HR Officer to join our office located in Spring North, Bahria Phase-7, Rawalpindi. This is a full-time, office-based position. Applicants must have strong English communication skills and prior experience in an international BPO or call center environment. This is your chance to showcase your skills and work with a global client base, all while enjoying competitive pay and a supportive team culture.Key Responsibilities1. Recruitment &amp; Onboarding<ul><li>Assist in managing end-to-end recruitment: sourcing, screening, shortlisting, scheduling interviews, and coordinating offer letters.</li><li>Build and maintain talent pipelines for key roles; conduct market mapping and passive candidate outreach.</li><li>Coordinate pre-joining formalities, documentation, offer acceptance, and background verification.</li><li>Facilitate seamless onboarding: orientation sessions, induction materials, system access, and buddy assignments.</li></ul>2. HR Operations &amp; Compliance<ul><li>Draft, review and update HR policies, handbooks, and internal circulars in line with Pakistani labor laws.</li><li>Ensure consistent implementation of rules and policies across all departments.</li><li>Maintain strict confidentiality of employee records and handle sensitive grievances through proper channels.</li><li>Keep abreast of statutory requirements (EOBI, social security, etc.) and coordinate with legal or external consultants as needed.</li></ul>3. Employee Lifecycle Management<ul><li>Manage probation reviews, confirmations, contract renewals, and exit formalities (including exit interviews and final settlements).</li><li>Coordinate performance appraisal cycles: set timelines, send reminders, compile appraisal data, and assist managers with calibration sessions.</li><li>Support development and monitoring of Performance Improvement Plans (PIPs).</li></ul>4. Learning &amp; Development<ul><li>Conduct training-needs analyses and support roll-out of internal training programs, workshops, and e-learning modules.</li><li>Coordinate with external trainers, vendors, or partner institutions for upskilling sessions.</li><li>Track training attendance, feedback, and post-training effectiveness metrics.</li></ul>5. Employee Engagement &amp; Culture<ul><li>Design and drive employee engagement initiatives: surveys, town halls, team-building events, recognition programs, and DEI efforts.</li><li>Act as a culture ambassador&mdash;champion open communication, organize pulse surveys, gather feedback, and track action-plan implementation.</li><li>Support CSR and wellness programs (e.g., health camps, celebration of cultural events).</li></ul>6. HR Systems &amp; Analytics<ul><li>Maintain and optimize the HRMS: data integrity, user-access controls, report generation, and system upgrades.</li><li>Develop and monitor HR dashboards and metrics (e.g., time-to-hire, attrition rate, training hours, cost-per-hire).</li><li>Support budgeting and forecasting for headcount, training spends, and HR overheads.</li></ul>7. Compensation &amp; Benefits<ul><li>Assist in salary reviews, benchmarking, salary structure design, and benefits administration.</li><li>Liaise with payroll and accounts to ensure accurate, timely processing of salaries, reimbursements, and statutory contributions.</li><li>Research and propose new benefits or perks to boost retention and employer branding.</li></ul>8. Employee Relations &amp; Grievance Handling<ul><li>Serve as first point of contact for employee queries, concerns, or conflicts; escalate to management when necessary.</li><li>Facilitate fair and transparent resolution processes, document outcomes, and suggest preventive measures.</li></ul>9. Special Projects &amp; Continuous Improvement<ul><li>Lead or support HR projects such as HR policy roll-outs, system implementations, and employee-survey action-plans.</li><li>Conduct periodic audits of HR processes and recommend improvements to enhance efficiency and compliance.</li></ul>Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>Experience: 1&ndash;2 years in a generalist HR role within a fast-paced organization or BPO/agency environment.</li><li>Technical: Proficient with HRMS/ATS platforms, Microsoft Office Suite (especially Excel for metrics).</li><li>Knowledge: Strong understanding of Pakistani labor laws, statutory compliance, and best-practice HR frameworks.</li><li>Communication: Excellent written and verbal English and Urdu; able to draft clear policies and conduct effective orientation/training sessions.</li><li>Interpersonal: High emotional intelligence, conflict-resolution skills, and ability to build trust across all levels.</li><li>Analytical: Comfortable with data&mdash;able to build HR dashboards, interpret trends, and make data-driven recommendations.</li><li>Personal Attributes: Proactive, detail-oriented, highly organized, and able to manage multiple priorities under tight deadlines.</li></ul>Success Metrics (KPIs)<ul><li>Time-to-Hire: Average days from requisition to offer acceptance.</li><li>Employee Turnover: Quarterly and annual attrition rates.</li><li>Onboarding Satisfaction: New-hire feedback scores.</li><li>Training ROI: Post-training performance improvements and completion rates.</li><li>HR Response Time: Average resolution time for employee queries and grievances.</li></ul>Company : Blu Sky (internationally recognized Virtual Assistant Agency)Office Location : Third floor Building 68-B, Spring North Bahria Phase-7 Rawalpindi.Shift : Night shiftJob Type : Full time &amp; Office basedCampaign : USA (VA-virtual assistant)Job Timing : 08:00pm-05:00amAttractive SalaryOther benefits : Attractive bonus structure, client retention bonus, Paid leaves, and much more&hellip;&hellip;Note : Pls apply if you are willing to join in the night shift, willing to visit onsite at the employer location at Spring North, Bahria Phase-7, Rawalpindi.How to ApplySend your updated CV to : hr@bluskyvas.com Whats app : +92 337 7498888Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

HR Officer (On-Site/Bahria Town Phase-7 Rawalpindi)

Job Title: Ecommerce Business Development ExecutiveCompany: Blu Sky BPO (Virtual Assistant Agency)Location: Building 68-B Progency Bahria Town Phase 7, Rawalpindi &mdash; On-siteSchedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a US-based Virtual Assistant agency with its back office in Pakistan. We specialize in providing professional Ecommerce, Customer Support, and Business Development services to clients across the US and Canada. As part of our continued expansion, we&rsquo;re looking for a proactive and ambitious Ecommerce Business Development Executive to join our growing team.What You&rsquo;ll DoLead Generation &amp; Outreach: Identify potential ecommerce clients and business opportunities through research, prospecting, and outbound communication.Client Engagement: Communicate effectively with leads via calls, emails, and messages to understand their business needs and propose tailored ecommerce solutions.Sales Strategy: Develop and execute sales plans to meet monthly and quarterly targets.Market Research: Stay updated on ecommerce trends, competitor offerings, and industry best practices to identify new growth avenues.Collaboration: Work closely with internal departments (marketing, operations, and account management) to ensure smooth onboarding and project delivery.CRM Management: Maintain accurate client data, track progress, and report performance insights to the management team.What You BringExperience: 1&ndash;2+ years in business development, sales, or client acquisition (Ecommerce background is a plus).Strong Communication Skills: Excellent spoken and written English with persuasive presentation ability.Ecommerce Knowledge (Preferred): Familiarity with platforms like Shopify, Amazon, eBay, or Etsy is a strong advantage.Goal-Oriented Mindset: Proven ability to meet or exceed sales targets.Tech Proficiency: Comfortable using CRMs, spreadsheets, and communication tools.Work Ethic: Self-motivated, organized and professional.What We OfferCompetitive Salary: PKR 40,000 &ndash; 60,000 (based on experience) + Commissions.Career Growth: Opportunities to advance into senior business development and managerial positions.Training &amp; Mentorship: Hands-on training in business development, lead generation, and sales techniques.Dynamic Environment: Work with a supportive, innovative, and collaborative team in a professional setting.Ready to Join Our Team?Send your CV to hr@bluskyvas.comJoin Blu Sky BPO and help global businesses scale their ecommerce operations while growing your own career!Job Type: Full-timeLanguage: Fluent English (Preferred)Location: Rawalpindi (Preferred)Work Location: OnsiteJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Ecommerce Business Development Executive

Join Blu Sky VAS LLC and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Blu Sky VAS LLC

ABOUT_COMPANY

Team Lead Business Development

Sales Team Lead

HR Officer (On-Site/Bahria Town Phase-7 Rawalpindi)

Ecommerce Business Development Executive