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BRIDGELOYALTY CUSTOMER EXPERIENCE MANAGEMENT LLP

M/s. BridgeLoyalty CEM LLPAbout us: Act as the bridge between strategy and execution.Job Requirements: Position: Sales Coordinator.Department: Mystery Shopping / Customer ExperienceCTC: &#8377; Right salary will be offered to the right candidatePreferred Candidate: Male /FemaleJob Location: MaladRole overview:The Sales Coordinator will support the Business Development and Operations teams in managing client communication, preparing proposals, coordinating project deliverables, and ensuring smooth execution of mystery shopping assignments.Key Responsibilities:1. Sales Coordination&middot; Assist in preparing proposals, quotations, and presentations for mystery audit services.&middot; Follow up with clients for approvals, documentation, and clarifications.&middot; Coordinate meeting schedules, calls, and client follow-ups.&middot; Maintain updated sales trackers, dashboards, and CRM entries.2. Client Communication&middot; Serve as a point of contact for clients regarding queries, report status, and project updates.&middot; Share audit reports and ensure timely delivery of client requirements.&middot; Obtain feedback from clients and communicate it to internal teams.3. Project Coordination&middot; Work with Operations, QA, and Auditor teams to ensure project timelines are met.&middot; Track the progress of ongoing mystery audits and update the BD team.&middot; Support in preparing project briefs, checklists, and documentation.4. Documentation &amp; Reporting&middot; Maintain client files, agreements, and data in an organized manner.&middot; Prepare weekly/monthly sales and project reports.&middot; Update revenue trackers, new leads, and ongoing project statuses.Key Skills &amp; Requirements:&middot; Strong communication and coordination skills.&middot; Proficiency in MS Excel, Word, and PowerPoint.&middot; Ability to multitask and handle multiple client accounts.&middot; Detail-oriented, organized, and proactive.&middot; Experience in mystery shopping, audits, market research, or customer experience (preferred).&middot; Ability to work closely with BD and operations teams.Qualifications:&middot; Graduate in any field (MBA preferred).&middot; 1&ndash;3 years of experience in sales coordination or client servicing.&middot; Prior experience in CX/Mystery Shopping industry is an advantage.Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;350,000.00 per monthAbility to commute/relocate:<ul><li>Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you have experience as a Sales coordinator, Do you have PPT making knowledge, Do you have experience in EXCEL</li></ul>Experience:<ul><li>CRM software: 1 year (Preferred)</li></ul>Location:<ul><li>Malad, Mumbai, Maharashtra (Preferred)</li></ul>Work Location: In person

Sales Co-ordinator

Join BRIDGELOYALTY CUSTOMER EXPERIENCE MANAGEMENT LLP and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BRIDGELOYALTY CUSTOMER EXPERIENCE MANAGEMENT LLP

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Sales Co-ordinator