Abrar Admin

Brio Primary Care

<div>Description:

Position Overview: Provides accurate and responsive service to all calls received during regular business hours. Appropriately provides telephone triage nursing services and collaborates with provider on an as needed basis to obtain orders to facilitate patient care, and schedules patients as needed for appointments. This position is remote but requires proximity to our offices for orientation and various trainings/meetings.
Essential Functions:<ul><li>
Applies professional skills and knowledge of established concepts, principles, and practice to provide telephone triage nursing services including, but not limited to, health information, health education, healthcare assessment and triage.</li><li>
Appropriately uses the Julie K. Briggs Telephone Triage Protocols for Nurses book and other resources to answer calls.</li><li>
Identifies emergent situations and effectively transfers life threatening calls to appropriate agencies per protocol.</li><li>
Accurately communicates information to provider on call as needed.</li><li>
Conducts thorough and sound nursing assessments of caller&rsquo;s presenting symptoms.</li><li>
Develops, implements, and evaluates a plan of care for each caller&rsquo;s presenting symptoms.</li><li>
Applies nursing process to identify and prioritize healthcare triage interventions that are appropriate, accurate, effective, and reduce the risk of adverse outcomes.</li><li>
Appropriately schedules patients as needed for appointments.</li><li>
Answers calls in a timely manner.</li><li>
Communicates transparently with Triage Team Lead and Triage Coordinator when issues arise, or changes need to be made.</li><li>
Must attend weekly Triage Team&rsquo;s meetings, and in office meetings as scheduled.</li><li>
Performs additional tasks as assigned by manager.</li></ul>
Requirements:

Qualifications:<ul><li>
Current SC RN license Required</li><li>
2+ years primary care experience; nurse triage or primary care nursing experience preferred.</li><li>
Excellent interpersonal and communication (oral and written) skills with customer service focus required.</li></ul>
Work environment and Physical Demands:
Requires sitting, standing, and walking associated with a normal physician office environment.</div>

Triage Nurse

<div>Description:

Position Overview: Provides patient care in a primary care office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers. Must be willing to work at any of our Brio Primary Care locations, as needed.
Essential Functions:
Works both autonomously and collaboratively:<ul><li>
Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care.</li><li>
Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families.</li><li>
Accurately completes and maintains medical records and documents.</li><li>
Performs telephone communication</li><li>
Demonstrates acceptable time management techniques.</li><li>
Maintains exam rooms and lab area. Prepares, stocks and cleans rooms as well as maintains supplies and equipment for treatment.</li><li>
Documents medication, vaccines, and medical history</li><li>
Collects nasal, throat, or other specimens using appropriate techniques.</li><li>
Maintains skills and knowledge base through reading, training and other structured in-services.</li><li>
Attends clinical meetings as scheduled.</li><li>
Conducts self in accordance with Brio Primary Care employee manual.</li><li>
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li></ul>
Requirements:

Qualifications:<ul><li>
High School diploma or equivalent</li><li>
BLS Certification</li><li>
Primary Medicine office experience preferred.</li><li>
One or more years of responsible experience in a medical setting is preferred; and demonstration of the knowledge and skills required to competently perform the duties of this position.</li><li>
Possess knowledge of approved medical abbreviations and correct spelling of the English language.</li><li>
Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems.</li><li>
Ability to adapt to various work assignments.</li><li>
Possess good customer service skills and exceptional telephone etiquette.</li><li>
Previous computer experience helpful.</li></ul>
Work environment and Physical demands:
Ability to work in an environment with exposure to potentially dangerous/infectious materials and situations that require following extensive safety may be required and/or hours may be shortened as business needs dictate. Ability to perform moderate physical activity. May require handling/lifting objects (up to 50 pounds) or standing/sitting/walking for more than four (4) hours per day. Prolonged use of telephone may be required.</div>

Medical Assistant

Join Brio Primary Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Brio Primary Care

About Company

Triage Nurse

Medical Assistant