Description:
Position Overview: Provides patient care in a primary care office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers. Must be willing to work at any of our Brio Primary Care locations, as needed.
Essential Functions:
Works both autonomously and collaboratively:
-
Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care.
-
Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families.
-
Accurately completes and maintains medical records and documents.
-
Performs telephone communication
-
Demonstrates acceptable time management techniques.
-
Maintains exam rooms and lab area. Prepares, stocks and cleans rooms as well as maintains supplies and equipment for treatment.
-
Documents medication, vaccines, and medical history
-
Collects nasal, throat, or other specimens using appropriate techniques.
-
Maintains skills and knowledge base through reading, training and other structured in-services.
-
Attends clinical meetings as scheduled.
-
Conducts self in accordance with Brio Primary Care employee manual.
-
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Requirements:
Qualifications:
-
High School diploma or equivalent
-
BLS Certification
-
Primary Medicine office experience preferred.
-
One or more years of responsible experience in a medical setting is preferred; and demonstration of the knowledge and skills required to competently perform the duties of this position.
-
Possess knowledge of approved medical abbreviations and correct spelling of the English language.
-
Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems.
-
Ability to adapt to various work assignments.
-
Possess good customer service skills and exceptional telephone etiquette.
-
Previous computer experience helpful.
Work environment and Physical demands:
Ability to work in an environment with exposure to potentially dangerous/infectious materials and situations that require following extensive safety may be required and/or hours may be shortened as business needs dictate. Ability to perform moderate physical activity. May require handling/lifting objects (up to 50 pounds) or standing/sitting/walking for more than four (4) hours per day. Prolonged use of telephone may be required.