Qureos Mentor

Btech

<div>We are seeking enthusiastic and customer-oriented Call Center Agents to join our Arabic Account team. This is an excellent opportunity for fresh graduates or candidates with no prior experience who are looking to start their career in customer service.<ul><li>
Handle inbound and/or outbound customer calls professionally.
</li><li>Respond to customer inquiries and provide accurate information.
</li><li>Resolve customer complaints and escalate issues when necessary.
</li><li>Maintain detailed records of customer interactions in the system.
</li><li>Follow company communication scripts and guidelines.</li><li>
Achieve assigned KPIs (quality, productivity, and customer satisfaction).
</li><li>Ensure a positive customer experience at all times.</li></ul> 

Requirements 
<ul><li>
0&ndash;1 year of experience (Fresh graduates are welcome to apply).
</li><li>Good communication and interpersonal skills.
</li><li>Basic computer skills.
</li><li>Ability to work in rotational shifts.
</li><li>Problem-solving skills and ability to handle customers professionally.
</li><li>Bachelor&rsquo;s degree in any field.</li></ul> 

Benefits 
Discover the benefits of joining B.TECH: More than just a job<ul><li>
Comprehensive health and life insurance.</li><li>
Flexible work arrangements to support work-life balance.</li><li>
Professional development and training opportunities for advancement and career growth.</li><li>
Employee discounts and wellness programs.</li><li>
High performance and rewarding culture.</li></ul>
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.</div>

call center Agent - Arabic account

<div>Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!<ul><li>
Collect, analyze, and maintain compensation and benefits data to support program effectiveness and internal equity.
</li><li>Analyze salary structures, allowances, incentives, and benefits costs, and prepare comparison reports.
</li><li>Support market benchmarking activities and participate in compensation surveys.
</li><li>Prepare analytical inputs for salary reviews, promotions, and incentive cycles.
</li><li>Monitor benefits utilization and cost trends, and generate analytical reports.</li><li>
Analyze payroll, benefits, and headcount costs against approved budgets.
</li><li>Track budget utilization and prepare variance analysis reports.
</li><li>Support workforce cost modeling and forecasting exercises.
</li><li>Assist in monitoring financial controls related to compensation and benefits spending.</li><li>
Prepare standard and ad-hoc analytical reports and dashboards related to compensation, benefits, payroll, and budgets.
</li><li>Validate data accuracy and ensure consistency across HR and finance systems.
</li><li>Maintain structured datasets and documentation for compensation and budget analysis.
</li><li>Analyze existing compensation, benefits, and budget-related processes and identify improvement opportunities.
</li><li>Provide analytical insights to support decision-making, without direct policy ownership.
</li><li>Support cross-functional coordination through accurate and timely analysis.</li></ul>
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Human Resources, Finance or a related field. Master&rsquo;s degree preferred.</li><li>
4-6 years of experience in compensation, benefits, budgeting, or compensation analysis</li><li>
In-depth knowledge of compensation practices, benefits administration, and budgeting principles.</li><li>
Strong analytical and quantitative skills.</li><li>
Strong attention to detail and data accuracy.
</li><li>Good communication and stakeholder management skills.</li></ul> 
Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Work From Home</li>
<li>Performance Bonus</li>
<li>Comprehensive health and life insurance</li>
<li>Professional development and training opportunities for advancement and career growth</li>
<li>Employee discounts and wellness programs</li>
<li>High performance and rewarding culture</li></ul></div>

Total Rewards Analyst & Budget Management Lead

<div>Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!<ul>
<li>Lead and execute high-volume recruitment campaigns for frontline, operational, and store-level roles.</li>
<li>Build and maintain strong candidate pipelines for frequently hired roles.</li>
<li>Coordinate job fairs, walk-in interviews, and community hiring events.</li>
<li>Utilize Competency-Based Interviewing (CBI) methods and structured assessments to evaluate candidates.
</li><li>Design and facilitate group discussion activities to assess key soft skills for mass recruitment.</li>
<li>Work closely with store managers, area managers, and operations heads to understand hiring needs and prioritize requisitions.
</li><li>Provide regular updates and feedback on recruitment progress to business stakeholders.</li>
</ul>If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Human Resources, or a related field.</li><li>
1&ndash;3 years of recruitment experience,
</li><li>Proven experience in mass hiring and blue-collar recruitment.
</li><li>Knowledge of labor market trends and local blue-collar hiring channels.</li><li>
Familiarity with CBI techniques and discussion group activity management.
</li><li>Strong knowledge of recruitment tools, job boards, and Applicant Tracking Systems (ATS).
</li><li>Excellent interpersonal, communication, and organizational skills.</li></ul> 

Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Work From Home</li>
<li>Performance Bonus</li>
<li>Comprehensive health and life insurance</li>
<li>Professional development and training opportunities for advancement and career growth</li>
<li>Employee discounts and wellness programs</li>
<li>High performance and rewarding culture</li></ul></div>

Talent Acquisition Specialist

<div>Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!<ul>
<li>Oversee the entire payroll process for all employees, including salary calculations, deductions, bonuses, and end-of-service payments.
</li><li>Ensure payroll is processed accurately, on time, and in compliance with local labor laws, tax regulations, and company policies.
</li><li>Coordinate with Operations teams to validate attendance, leaves and shift schedules before payroll processing.</li>
<li>Collaborate with Finance departments to ensure accurate data integration and alignment.
</li><li>Maintain updated employee records, including new hires, resignations, promotions, transfers, and contract updates in the payroll system.</li>
<li>Address payroll-related inquiries from employees and provide timely resolution of any discrepancies.
</li><li>Continuously monitor changes in payroll legislation and update internal policies accordingly.</li>
<li>Recommend improvements to payroll processes to enhance efficiency, accuracy, and compliance.</li>
</ul>If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field.
</li></ul><ul><li>3-5 years of experience in payroll processing preferably in the retail.</li>
<li>Experience with high-volume payroll environments across multiple locations.</li>
<li>Strong knowledge of payroll systems.</li></ul><ul>
<li>Solid understanding of local labor laws, taxation, and social insurance requirements.
</li><li>Excellent analytical, organizational, and time-management skills.
</li></ul><ul><li>High attention to detail and a commitment to accuracy.
</li><li>Proficient in Microsoft Excel and reporting tools.
</li>Strong communication and leadership skills. 
<li>
</li></ul> 
 
Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Work From Home</li>
<li>Performance Bonus</li>
<li>Comprehensive health and life insurance</li>
<li>Professional development and training opportunities for advancement and career growth</li>
<li>Employee discounts and wellness programs</li>
<li>High performance and rewarding culture</li></ul></div>

Payroll Supervisor

<div>Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!<ul>
<li>Participate in creating and updating Organizational charts regarding to determined changes and job creations
</li><li>Design and update the Job description of jobs in the LOB as needed
</li><li>Conduct and participate in new job descriptions and puts them into the determined job matrix for new change requests (New department, unit, unplanned positions &hellip;etc.)
</li><li>Participate in the new job position process facilitation for the LOB with concerned stakeholders</li>
<li>Follow up and communicate updated and created Org structure with stakeholders for alignment and confirmation</li>
<li>Participate in HR Projects and organization wide projects for any required changes (e.g., transfer, new vacancies&hellip;etc.)</li>
<li>Facilitate rotation full cycle following criteria and determined rules as per the Business needs
</li><li>Participate in workload analysis activities facilitation based on each sector or departments standards</li>
<li>Participate in setting new hires OKRs with direct managers through PMS for probation period, ensuring departments and individual&rsquo;s objectives alignment.
</li><li>Follow-up and review new hires performance in the probation period using PMS for increasing productivity and system utilization</li>
<li>Facilitate Semiannual and Annual performance appraisal full process maximizing the efficiency answering all managers inquiries</li>
<li>Communicate the PMS benefits and features (e.g., achievements, activities and feedback comments) through awareness sessions for managers
</li><li>Participate in the exit interview full process, analyzing survey for decreasing high potentials turnover rate</li>
<li>Participate in determining assessment tools and methodology for different programs
</li><li>Facilitate Assessment center activities for (e.g., Talent review, promotions, etc.), maintaining well understanding for the all assessment phases
</li><li>List and communicate all employees assessment results and development areas through the TMS for CDP full cycle</li>
<li>Conduct and give feedback for employees on assessment results if needed
</li><li>Assist in the succession planning and high potentials facilitation process</li>
<li>Conduct and develop programs manuals for awareness for better understanding and program efficiency.</li>
</ul>If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you. 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Human Resources or a related field.</li>
<li>4-6 years experience in PMS, OD &amp; Talent Management.</li>
<li>Proven Experience in facilitating assessment centers is a plus</li>
<li>Strong project management skills with the ability to manage multiple initiatives simultaneously.</li>
<li>Excellent communication, presentation, and interpersonal skills.</li> 
</ul> 
 
Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Work From Home</li>
<li>Performance Bonus</li>
<li>Comprehensive health and life insurance</li>
<li>Professional development and training opportunities for advancement and career growth</li>
<li>Employee discounts and wellness programs</li>
<li>High performance and rewarding culture</li></ul></div>

OD & Talent Management Section Head

<div>Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!<ul><li>
Participate in creating and updating Organizational charts regarding to determined changes and job creations
</li><li>Design and update the Job description of jobs in the LOB as needed
</li><li>Conduct and participate in new job descriptions and puts them into the determined job matrix for new change requests (New department, unit, unplanned positions &hellip;etc.)
</li><li>Participate in HR Projects and organization wide projects for any required changes (e.g., transfer, new vacancies&hellip;etc.)</li><li>
Facilitate rotation full cycle following criteria and determined rules as per the Business needs
</li><li>Participate in setting new hires OKRs with direct managers through PMS for probation period, ensuring departments and individual&rsquo;s objectives alignment.
</li><li>Follow-up and review new hires performance in the probation period using PMS for increasing productivity and system utilization</li><li>
Facilitate Semiannual and Annual performance appraisal full process maximizing the efficiency answering all managers inquiries</li><li>
Participate in determining assessment tools and methodology for different programs
</li><li>List and communicate all employees assessment results and development areas through the TMS for CDP full cycle</li></ul>
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Human Resources or a related field.</li><li>
2-4 years experience in PMS, OD &amp; Talent Management.</li><li>
Proven Experience in facilitating assessment centers is a plus</li><li>
Strong project management skills with the ability to manage multiple initiatives simultaneously.</li><li>
Excellent communication, presentation, and interpersonal skills.</li></ul> 

Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Work From Home</li>
<li>Performance Bonus</li>
<li>Comprehensive health and life insurance</li>
<li>Professional development and training opportunities for advancement and career growth</li>
<li>Employee discounts and wellness programs</li>
<li>High performance and rewarding culture</li></ul></div>

OD & Talent Management Supervisor

<div>The job holder will serve as the primary HR focal point with employees, acting as the first line of support for all employees on-site. He/she will be responsible for addressing employees&rsquo; inquiries, requests, and concerns, while ensuring accurate and timely execution of HR processes and services.
Onboarding and Offboarding Operations<ul><li>
Facilitate the onboarding process for new employees by preparing documentation, required logistics and ensuring a smooth transition.</li><li>
Manage the offboarding process, including conducting exit interviews and ensuring a smooth clearance of employees.</li></ul>
Employee-related services &amp; Benefits<ul><li>
Handle the delivery of daily benefits such as medical care services, transportation services, employee reservations, and mobile services, ensuring timely and accurate delivery.</li><li>
Track and report on employee attendance and leave records approvals, ensuring accuracy and compliance with company policies.</li><li>
Manage business missions for employees, and handle hotel and flight reservations to ensure all travel arrangements are efficiently managed.</li><li>
Create and deliver various HR-related documents &amp; certificates, including salary letters, experience certificates and other employee relations (ER) letters as needed.</li><li>
Handle employees' inquiries and requests through HRIS, employee voice platforms and direct communication channels</li></ul> 

Requirements 
<ul><li>
Education: Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.</li><li>
Years of experience: From 3 to 5 as HR Generalist or Business Partner.</li><li>
Knowledge of HR policies, procedures, and labor laws.</li><li>
Knowledge in Ms Office.</li></ul> 

Benefits 
<ul><li>
Private Health Insurance.</li><li>
Work From Home.</li><li>
Performance Bonus.</li><li>
Comprehensive health and life insurance.</li><li>
Professional development and training opportunities for advancement and career growth.</li><li>
Employee discounts and wellness programs.</li><li>
High performance and rewarding culture.</li></ul></div>

HR Business Partner Supervisor

Join Btech and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.