Qureos Mentor

Builders FirstSource

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
 
The VP of Fleet Management and Logistics is responsible for leading and driving a coordinated fleet management plan on all facets of Fleet Management / Maintenance and Logistics (Transportation and Reload Warehouse Distribution). Develop and execute strategies that support day to day operations and maximize, asset planning & utilization, fuel conservation, vendor management, vehicle safety & compliance, productivity, environmental management, carrier partnerships across the logistics space continuous improvement as well as financial performance. This position will provide strategic direction and support to fleet operations / logistics, establish, and maintain KPIs and drive a productive work environment with clear and precise guidelines and standard operating procedures. Additionally, the VP of Fleet and Logistics will provide directions for employee enhancement, effectively establish objectives and performance standards regarding evaluations, strengths & weaknesses, attendance, conduct and technological skills and will drive change and encourage growth to achieve our goals.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 <ul>
<li>Develop, implement, and manage short and long-term strategic and tactical plans to achieve the business unit and Company’s goals and objectives as it pertains to Fleet Management and Logistics.</li>
<li>Develop and manage a comprehensive asset utilization plan for maximum asset availability.</li>
<li>Align with Operations Management and Financial Management on an annual fleet financial and logistics plan and tactical/strategic initiatives.</li>
<li>Develop and lead Asset Planning, fuel conservation, vendor management, Vehicle Mechanical Safety, productivity, and Environmental Management for our entire fleet.</li>
<li>Ensure contingency policies, systems and practices are in place to prevent and eliminate business disruption including timely delivery / registration of new assets.</li>
<li>Ensure compliance with (and establish where needed) SOP’s in the areas of driver routing/dispatch, fuel and materials usage, capacity planning, employee relations and various other process areas.</li>
<li>Utilize data, analysis, LEAN Six Sigma tools and reporting of transportation metrics to drive continual process improvement and cost reduction.</li>
<li>Supervisory responsibilities of direct reports - Supervises assigned team members (in-person & remote); talent selection and training; planning, assigning, & directing work; performance management, including conducting performance reviews & goal setting; recognizing team members; addressing & resolving concerns timely, escalate for help when necessary.</li>
<li>Create, develop, and maintain Playbooks, Best Practices, Standard Operating procedures for all Fleet and Logistics related initiatives.</li>
<li>Build and sustain strong business relationships with Operations, Health & Safety, Finance, and other relevant internal and external stakeholders.</li>
<li>Understands and observes all safety procedures and practices and ensures that employees observe all safety procedures and practices to prevent injuries or damage.</li>
<li>Develop and implement logistics strategies to support the supply chain, ensuring alignment with business objectives and initiatives.</li>
<li>Oversee the end-to-end delivery of goods from suppliers to manufacturing, distribution centers, and last-mile delivery to customers. Ensure goods are delivered On Time and In Full (OTIF) across the supply chain network. Driving for world class service experience in multiple modes of delivery including trucking, rail, and ocean freight.</li>
<li>Drive strong partnerships with transportation partners and suppliers to negotiate optimal and cost-effective transport solutions.</li>
<li>Initiate investigations into process failures and implement corrective and preventive actions. Develop a strategy for continuous improvement, including productivity and efficiency enhancements.</li>
<li>Ensure compliance with all relevant regulations and standards, including safety, quality, and other critical requirements.</li>
<li>Leverage technology and digital solutions to enhance logistics operations and drive efficiencies.</li>
<li>Lead and develop a high-performing logistics team, fostering a culture of continuous improvement and operational excellence.</li>
<li>Deliver improvements in asset utilization, to include the utilization of rotating assets to extend the useful life, consistent preventative maintenance with PM compliance at goal</li>
<li>Rationalization and alignment on asset specifications to improve purchasing efficiency and the ability to rotate assets.</li>
<li>Other duties may be assigned</li>
</ul>
SUPERVISORY RESPONSIBILITIES
 Supervises assigned employees including staff selection and training; planning, assigning, and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems. Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.
 
MINIMUM REQUIREMENTS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 <ul>
<li>Bachelor’s degree in business management, Supply Chain Management, Transportation, Operations Management or related field, fifteen (15) years of related experience; or equivalent combination of education and experience.</li>
<li>Strong customer service focus and problem-solving approach to meeting operational needs.</li>
<li>Continuous improvement methodology knowledge and experience are an asset.</li>
<li>Working knowledge of DOT regulations</li>
<li>Ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness</li>
<li>Strong analytical and organizational skills adapted to a fast-paced work environment.</li>
<li>Excellent negotiation skills and ability to communicate effectively with individuals and groups.</li>
<li>Ability to build strong relationships across organizational lines from team members to customers/ clients and other functional leads etc.</li>
</ul>
COMPETENCIES
 <ul>
<li>Working knowledge and/or background in purchasing, logistics and inventory management in the building material industry</li>
<li>Strong background in dealing with rail and truck carriers</li>
<li>Excellent verbal, written and presentation communication skills</li>
<li>Excellent negotiation skills</li>
<li>Strong organizational and time management skills</li>
<li>Ability to execute plans/projects through others</li>
<li>Strong analytical skills to interpret data and analyze trends</li>
<li>Skill in establishing and maintaining effective working relationships</li>
<li>Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program</li>
</ul>
Key Performance Metrics
 Cost
 <ul>
<li>Delivery annual productivity initiative and budgeted savings</li>
<li>Fleet - $/Assets</li>
<li>Execution of fleet asset utilization to goal – Days and lbs. or cost of goods</li>
<li>Asset Redeployment - % of disposals</li>
</ul>
People
 <ul>
<li>Execution of team and Associate development – annual training goal</li>
<li>Development of SOP’s (Fleet, Transportation and Reloads)</li>
</ul>
Service
 <ul>
<li>Transportation - OTD</li>
<li>Fleet - PM Compliance percentage</li>
<li>Development of SOP’s (Fleet, Transportation and Reloads)</li>
</ul>
WORK ENVIRONMENT / PHYSICAL ACTIVITY
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <ul>
<li>Work is in an office setting and generally sedentary with physical effort associated with using a computer but may involve walking or standing for brief periods of time.</li>
<li>May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.</li>
<li>Frequent travel around 50-60%.</li>
</ul>
Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
 
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
 
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
 
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

VP of Fleet Management

PURPOSE
 
Demonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer’s needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 <ul>
<li>Represents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.</li>
<li>Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client’s engineer or architect of record and conveying needs and changes to technical staff and management.</li>
<li>Troubleshoots field issues which may be difficult to resolve or are complex in nature.</li>
<li>Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.</li>
<li>Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company’s products and services.</li>
<li>Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.</li>
<li>Participates in a leadership role, such as chairing meetings, acting in the Sales Manager’s capacity during his/her absence and helping train and develop less experienced members of the sales staff.</li>
<li>May provide training to less experienced Outside Sales Reps</li>
<li>Prepares recurring and special reports, forms or other documentation for management, as required.</li>
<li>Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.</li>
<li>Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals</li>
<li>Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.</li>
<li>Carries out other duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES
 
This job has no supervisory responsibilities.
 
MINIMUM REQUIREMENTS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Bachelor’s degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
 
COMPETENCIES
 
<ul>
<li>In-depth knowledge of company products, services, production processes and product standards</li>
<li>In-depth understanding of policies and procedures relating to sales and customer service</li>
<li>Ability to maintain confidentiality regarding sensitive information, including company information and customer-specific information</li>
<li>Demonstrated professionalism, diplomacy and tact to portray the company in a positive manner</li>
<li>Highly effective selling skills</li>
<li>Ability to achieve aggressive sales goals and objectives</li>
<li>Highly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topic</li>
<li>Ability to prioritize work, manage time effectively and work unsupervised</li>
<li>Well-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levels</li>
<li>Ability to utilize background and experience to provide training and development to less experienced Outside Sales Reps</li>
<li>Attention to detail</li>
<li>Proficiency in Office Suite</li>
<li>Valid driver’s license</li>
</ul>
WORK ENVIRONMENT / PHYSICAL ACTIVITY
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Subject to both typical office environment and outside locations with temperature and weather variations.</li>
<li>Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.</li>
<li>Work is performed on both company and customer sites and involves driving to customer locations</li>
</ul>

Outside Sales Representative

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
 
PURPOSE
 
Under the general direction of the General Manager, manages multiple operations that control the flow of materials both to and from the location in the most timely, productive and cost effective method possible. Examples of these operations would be manufacturing, distribution, warehouse, etc.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
<ul>
<li>Responsible for the overall operations and physical conditions of the location’s facilities and equipment. Oversees the daily operations of the delivery and warehousing functions. Partners with lead managers of departments and helps to train and develop personnel involved in the operations function in these departments.</li>
<li>Budgets & controls operating costs to meet or exceed annual profit targets.</li>
<li>Plans operations strategies and goals, establishing each department’s priorities and sequences for the smooth flow of products to customers.</li>
<li>Reviews team and team member performance on a regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, shipments received, etc. to ensure minimum costs, prevent operational delays and to forecast both short and long-term planning needs.</li>
<li>Resolves problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems that affect the division’s ability to meet or exceed customer needs.</li>
<li>Prepares overall operations schedules and coordinates staffing problems with team leaders in Warehouse, Shipping, Yard, Office and Purchasing to ensure specific operational performance and optimum utilization of all resources.</li>
<li>Resolves team member issues affecting overall performance of the division. May resolve employee relations issues, utilizing tact, diplomacy, and judgement.</li>
<li>Fosters cross department interaction/communications with Production Manager, Sales Manager, Controller and other key team members on processes that affect these groups such as buying stock for the mill, shipping products the mill produces, providing documents for accounts receivables and payables, special orders for sales, scheduling of millwork, truss and material deliveries, etc.</li>
<li>Takes an active role in employee training programs for drivers, yard personnel, and supervisors. This includes motivating employees, maintaining a productive work force and training successors.</li>
<li>Analyzes and maintains all vendor evaluations and makes necessary recommendations for revisions. Monitors existing services and initiates new service options to keep Builders FirstSource ahead of the competition.</li>
<li>Participates in decisions to accept or reject orders.</li>
<li>Directs the implementation of safe operating practices in compliance with Company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.)</li>
<li>Plans and implements equipment and facility design upgrades and maintenance.</li>
<li>Active in professional trade groups such as Home Builder’s Association and participates in LMC meetings and customer appreciation events.</li>
</ul>
SUPERVISORY RESPONSIBILITIES
 
Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws. Supervises employees such as Plant Managers or Supervisors. Responsibilities include interviewing, hiring, and developing/training team members; planning, assigning, directing and delegating work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
 
MINIMUM REQUIREMENTS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Bachelor’s degree from 4-year college or university, and 4 years of directly related experience in the lumber or building materials industry with multiple assignments in all phases of the business; or equivalent combination of education and experience. Knowledge/experience in building materials, procurement, inventory management and supervision of people is required. Must also have strong customer service experience, and good organizational skills.
 
COMPETENCIES
 
Language Skills
 Ability to read, analyze, and interpret common financial reports, trade journals, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or member of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Must be able to persuade individuals or groups to take actions that would result in obtaining a mutually desired outcome. Influencing others is a major requirement of this position. Must have exceptional leadership and teamwork abilities.
 
Mathematical Skills
 Ability to apply concepts such as fraction, percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Must be able to develop and interpret graphs and charts.
 
Reasoning Ability
 Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables. Solutions require modification of standard approaches to develop alternative course of action. Problems are varied and unrelated and require problem identification and analyses. Develops new ways of doing things that introduce new elements.
 
Computer Skills
 Must have thorough knowledge of or quick ability to learn order processing/delivery systems.
 
WORK ENVIRONMENT / PHYSICAL ACTIVITY
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Occasional travel may be required.
 
Must be knowledgeable about and follow the company’s safety policies and procedures.
 
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the manager is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The manager regularly stands and walks to other departments. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to focus. Some very limited driving is needed.
 
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The noise level in the work environment is usually moderate. Position is located in an open, office area. There is some occasional exposure to outside weather conditions during visits to the yard.
 
Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
 
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
 
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
 
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Operations Manager General Admin

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
 
PURPOSE
 
Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 1. Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
 2. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
 3. Enters orders into system and schedules delivery of products.
 4. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
 5. Participates in coordinating and conducting customer workshops.
 6. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
 7. Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
 8. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
 9. Other duties may be assigned.
 
SUPERVISORY RESPONSIBILITIES
 
This job has no supervisory responsibilities.
 
MINIMUM REQUIREMENTS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
 
COMPETENCIES
 
<ul>
<li>Knowledge of company products, competitor’s products and company standards</li>
<li>Knowledge of company product pricing, discount and estimating formulas and guidelines</li>
<li>Good verbal and written communication skills</li>
<li>Demonstrates strong detail orientation skills</li>
<li>Strong customer service skills</li>
<li>Knowledge of basic sales techniques, concepts and the ability to influence and persuade</li>
<li>Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program</li>
<li>Knowledge of and ability to use motorized and non-motorized material handling equipment</li>
</ul>
WORK ENVIRONMENT / PHYSICAL ACTIVITY
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Subject to both typical office environment and outside locations with temperature and weather variations.</li>
<li>Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.</li>
<li>Standing or walking for 80% of the day. Stooping and kneeling throughout the day.</li>
<li>Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.</li>
<li>Reaching-extending the hand(s) and arm(s) in any direction.</li>
</ul>
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
 
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
 
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
 
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Inside Sales Representative I Sales - Inside Sales

Spenard Builders Supply is Alaska's choice for building materials and home improvements. Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers. Check out our latest building products, events, manufacturing services or find an SBS near you. Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S. We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.
 
Perks: 
<ul>
<li>Excellent Health Insurance and 401K!</li>
<li>Paid time off for sick and vacation</li>
<li>Employee Discount!</li>
<li>Lots of growth opportunities</li>
</ul>
Position Summary: 
Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
 
What You'll Do: 
<ul>
<li>Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.</li>
<li>Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).</li>
<li>Enters orders into system and schedules delivery of products.</li>
<li>Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.</li>
<li>Participates in coordinating and conducting customer workshops.</li>
<li>Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.</li>
<li>Assists with store housekeeping, signage, stocking, inventory control, and other related activities.</li>
<li>Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.</li>
<li>Other duties may be assigned.</li>
</ul>
Minimum Requirements: 
High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
 
What You Can Bring to the Team: 
<ul>
<li>Knowledge of company products, competitor’s products and company standards</li>
<li>Knowledge of company product pricing, discount and estimating formulas and guidelines</li>
<li>Good verbal and written communication skills</li>
<li>Demonstrates strong detail orientation skills</li>
<li>Strong customer service skills</li>
<li>Knowledge of basic sales techniques, concepts and the ability to influence and persuade</li>
<li>Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program</li>
<li>Knowledge of and ability to use motorized and non-motorized material handling equipment</li>
</ul>
Work Environment / Physical Activity: 
<ul>
<li>Subject to both typical office environment and outside locations with temperature and weather variations.</li>
<li>Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.</li>
<li>Standing or walking for 80% of the day. Stooping and kneeling throughout the day.</li>
<li>Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.</li>
<li>Reaching-extending the hand(s) and arm(s) in any direction.</li>
</ul>
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
 
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
 
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
 
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
 
Pay Transparency Provision - English/Spanish

Inside Counter Sales