Qureos Mentor

Bupa Türkiye

<div>
 
 Bupa T&uuml;rkiye serves as an integrated healthcare services company in line with Bupa's growth strategy in the field of healthcare in T&uuml;rkiye in parallel to Bupa's global vision.
 
 
 
 
 
 With the goal of becoming T&uuml;rkiye's most customer-centric healthcare company with a sustainable approach, Bupa offers the right solutions to its customers, providing them with a positive experience and enabling them and their families to look to the future with confidence.
 
 
 
 
 
 Bupa focuses on the growth of the sector in T&uuml;rkiye, developing practices that support both social integrated health awareness and healthy living with different approaches, and delivering its products and services to all segments of society.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Currently pursuing a bachelor&rsquo;s degree in
 
 Business Administration, Industrial Engineering, Economics, Management Sciences
 
 , or a related field (4th year students preferred)
 </li>
 <li>
 Strong analytical, problem-solving, and strategic thinking skills
 </li>
 <li>
 Proficiency in MS Office tools (especially Excel and PowerPoint)
 </li>
 <li>
 Interest in data analysis with strong attention to detail and a willingness to learn
 </li>
 <li>
 Excellent communication skills and a team-oriented mindset
 </li>
 <li>
 Availability to work
 
 at least 3 days per week
 
 during the internship period
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Support the planning and execution of strategic projects
 </li>
 <li>
 Assist in data collection, analysis, and reporting
 </li>
 <li>
 Contribute to process improvement and organizational transformation efforts
 </li>
 <li>
 Conduct market research, competitor analysis, and industry trend reporting
 </li>
 <li>
 Prepare project documentation and track progress against objectives
 </li>
 <li>
 Actively participate in team meetings and provide operational support
 </li>
 </ul>
 
 
 
 
 
 What's waiting for you?
 
 
 
 
 
 <ul>
 <li>
 An opportunity to gain professional work experience in the health insurance and finance sector
 </li>
 <li>
 A chance to work closely with expert teams in the field
 </li>
 <li>
 A comprehensive learning process through collaboration with different departments
 </li>
 <li>
 The opportunity to take part in real projects and assume responsibilities
 </li>
 <li>
 Trainings and workshops to support your personal and professional development
 </li>
 <li>
 A solid step in your career within a dynamic, innovative, and supportive corporate culture
 </li>
 </ul>
 
 
</div>

Strategy Intern

<div>
 
 Bupa T&uuml;rkiye serves as an integrated healthcare services company in line with Bupa's growth strategy in the field of healthcare in T&uuml;rkiye in parallel to Bupa's global vision.
 
 
 
 
 
 With the goal of becoming T&uuml;rkiye's most customer-centric healthcare company with a sustainable approach, Bupa offers the right solutions to its customers, providing them with a positive experience and enabling them and their families to look to the future with confidence.
 
 
 
 
 
 Bupa focuses on the growth of the sector in T&uuml;rkiye, developing practices that support both social integrated health awareness and healthy living with different approaches, and delivering its products and services to all segments of society.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 A strong academic background, including a Bachelor&rsquo;s or Master&rsquo;s degree in Management, Finance, Economics, Engineering or other related field
 </li>
 <li>
 Minimum 3 years of previous consulting experience, mainly in areas covering strategy, corporate finance, transactions, advisory services
 </li>
 <li>
 Experience with contributing to multiple complex business projects in parallel
 </li>
 <li>
 Demonstrated record of solving complex problems and completing challenging projects
 </li>
 <li>
 Creative, practical and solution oriented
 </li>
 <li>
 Excellent verbal and written skills in English
 </li>
 <li>
 Highly motivated, analytical, logical thinkers with a passion for continuous learning &amp; thinking out of the box
 </li>
 <li>
 Strong team player with the ability to adapt to new / challenging situations
 </li>
 <li>
 Proactive, Multitask, Organized, capable to prioritize demands and fulfilling deadlines
 </li>
 <li>
 Advanced Microsoft Excel and Power Point skills and how it can be applied to strategic decision making processes
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Conducts market, competition and industry analysis on key global and local industry trends to continuously shape strategy and inform the organization about their implications
 </li>
 <li>
 Screen new business opportunities, develops pilot projects to test these opportunities
 </li>
 <li>
 Monitor, track and report implementation progress on strategic transformation initiatives while identifying potential roadblocks and risks to ensure results
 </li>
 <li>
 Collaborate effectively with internal stakeholders to scope projects, create relevant solutions and deliver work products of the highest standard
 </li>
 <li>
 Build financial, operational and commercial models, to support execution of strategy projects and manage interactions with internal and external stakeholders, whenever necessary
 </li>
 <li>
 Prepare impactful deliverables including reports, presentations, and support discussions with the Management / Board of Directors
 </li>
 <li>
 Apply logical thinking and creative problem-solving skills to support resolution of issues
 </li>
 <li>
 Communicate effectively with the wider team in a concerted effort towards delivering work products of the highest standard
 </li>
 </ul>
 
 
 
 
 
 What is expecting you?
 
 
 
 
 
 <ul>
 <li>
 A fun and social working environment that prioritizes employee happiness, with a strong company culture and passionate colleagues all working towards the same goal, under a transparent management approach.
 </li>
 <li>
 A working model focused on people and culture, in line with global business practices (Hybrid, remote, in-office).
 </li>
 <li>
 Employer-sponsored retirement plans and health insurance, including coverage for family members, as well as personal accident insurance.
 </li>
 <li>
 Birthday leave.
 </li>
 <li>
 Transportation and meal support.
 </li>
 <li>
 Benefits of the senCard Flexi advantages world.
 </li>
 </ul>
 
 
</div>

Strategy Senior Consultant & Senior Lead

<div>
 
 Bupa T&uuml;rkiye serves as a healthy life consultant with integrated health services in line with Bupa's growth strategy in the field of healthcare in T&uuml;rkiye in parallel to Bupa's global vision.
 
 
 With the goal of becoming T&uuml;rkiye's most customer-centric healthcare company with a sustainable approach, it offers the right solutions to its customers, providing them with a positive experience and enabling them and their families to look to the future with confidence.
 
 
 It focuses on the growth of the sector in T&uuml;rkiye, developing practices that support both social integrated health awareness and healthy living with different approaches, and delivering its products and services to all segments of society.
 
 
 
 
 
 We are searching for a passionate
 
 &lsquo;Organizational Development Executive/Senior Executive&rsquo;
 
 who is eager to contribute to our business.
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s Degree in a related field
 </li>
 <li>
 Minimum of 7+ years of experience in a related field
 </li>
 <li>
 Good command of MS Office programs
 </li>
 <li>
 Excellent verbal, written and presentation skills in English
 </li>
 <li>
 Analytical thinking and problem-solving ability
 </li>
 <li>
 Results oriented, multi-tasking
 </li>
 <li>
 Strong interpersonal, team communication, and coordination skills
 </li>
 </ul>
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Ensuring that HR policies and practices implemented in accordance with the HR strategy
 </li>
 <li>
 Supporting the organizational change management process along with digital transformation
 </li>
 <li>
 Contributing to the inspiring organizational development agenda by creating and implement programs that connect employees with company purpose and goals
 </li>
 <li>
 Developing best practices in the area of responsibility to improve organisational performance and effectiveness as well as support organisational growth
 </li>
 <li>
 Transforming all Follow-up data (Exit interview, Enagagement survey) into an action plan.
 </li>
 <li>
 Designing and Implementing HR Analytics Develop and implement human resources management strategies and policies.
 </li>
 <li>
 Lead and oversee organizational development projects.
 </li>
 <li>
 Analyze human resources data to make informed decisions and drive improvements.
 </li>
 <li>
 Optimize recruitment processes and manage recruitment costs.
 </li>
 <li>
 Collaborate with the HR team to create strategies for employee development and training.
 </li>
 <li>
 Manage performance evaluations and feedback processes.
 </li>
 </ul>
 
 
 
 
 
 
 WHAT IS EXPECTING YOU?
 
 
 
 
 
 <ul>
 <li>
 A fun and social working environment that prioritizes employee happiness, with a strong company culture and passionate colleagues all working towards the same goal, under a transparent management approach.
 </li>
 <li>
 A working model focused on people and culture, in line with global business practices (Up to 5 days per month in the office) (Hybrid, remote, in-office).
 </li>
 <li>
 Employer-sponsored retirement plans and health insurance, including coverage for family members, as well as personal accident insurance.
 </li>
 <li>
 Birthday leave.
 </li>
 <li>
 Transportation and meal support.
 </li>
 <li>
 Benefits of the senCard Flexi advantages world.
 </li>
 </ul>
</div>

Organizational Development Executive / Senior Executive

<div>
 
 Bupa T&uuml;rkiye serves as an integrated healthcare services company in line with Bupa's growth strategy in the field of healthcare in T&uuml;rkiye in parallel to Bupa's global vision.
 
 
 
 
 
 With the goal of becoming T&uuml;rkiye's most customer-centric healthcare company with a sustainable approach, Bupa offers the right solutions to its customers, providing them with a positive experience and enabling them and their families to look to the future with confidence.
 
 
 
 
 
 Bupa focuses on the growth of the sector in T&uuml;rkiye, developing practices that support both social integrated health awareness and healthy living with different approaches, and delivering its products and services to all segments of society.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Mathematics, Statistics, Design, or a related field.
 </li>
 <li>
 Minimum 3 years of experience in Customer Experience (CX), Service Design, or related fields, with a proven record of leading customer-centric transformation initiatives.
 </li>
 <li>
 Strong command of CX methodologies and tools including Design Thinking, Journey Mapping, Service Blueprinting, and Agile CX.
 </li>
 <li>
 Skilled in designing and optimizing customer journeys across digital and physical touchpoints (mobile, web, and in-person).
 </li>
 <li>
 Experienced in facilitating design thinking workshops and collaborating with cross-functional teams to co-create customer-focused solutions.
 </li>
 <li>
 Proficient in implementing Voice of the Customer (VoC) programs, feedback loops, and sentiment analysis to extract actionable insights.
 </li>
 <li>
 Able to leverage data analytics and AI-driven insights to identify trends, predict needs, and support continuous improvement.
 </li>
 <li>
 Proficient in defining and tracking CX metrics such as NPS, CES, and CSAT.
 </li>
 <li>
 Adept at aligning product, marketing, and operational strategies to deliver measurable CX improvements.
 </li>
 <li>
 Experienced in benchmarking CX best practices locally and globally, sharing insights, and developing initiatives based on findings.
 </li>
 <li>
 Strong analytical skills, with proficiency in data visualization and CX tools (e.g., Miro, Pisano).
 </li>
 <li>
 Conducted performance measurements aligned with key KPIs to improve customer experience, identify areas of development, and perform impact analyses.
 </li>
 <li>
 Collaborated with Customer Analytics teams to transform insights into actionable strategies and support data-driven decision-making.
 </li>
 <li>
 Managed end-to-end processes for new products and services, foreseeing impacted business units and ensuring seamless cross-functional coordination.
 </li>
 <li>
 Created and maintained customer communication content (e.g., emails, SMS) while managing engagement tools and ensuring message consistency.
 </li>
 <li>
 Empathetic, adaptable, and proactive team player with a curious and growth-oriented mindset.
 </li>
 <li>
 Comfortable managing complex, multi-channel CX projects in dynamic environments.
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Expertise in customer journey mapping and service blueprinting, with the ability to select the right approach for each context.
 </li>
 <li>
 Ability to synthesize qualitative and quantitative research insights to inform CX and service design strategies.
 </li>
 <li>
 Strong service design mindset &mdash; approaches problems holistically, considering frontstage, backstage, and end-to-end perspectives.
 </li>
 <li>
 Skilled facilitator who effectively engages stakeholders in workshops and collaborative sessions.
 </li>
 <li>
 Proven ability to balance business objectives, customer expectations, and technological feasibility to deliver effective, scalable solutions.
 </li>
 <li>
 Customer advocate, combining user empathy with business acumen to create meaningful experiences.
 </li>
 <li>
 Excellent communication and influencing skills, capable of navigating complexity and aligning multiple workstreams toward shared goals.
 </li>
 <li>
 Proficient in managing customer engagement tools and communication processes to ensure relevance, timeliness, and impact.
 </li>
 <li>
 Strong coordination and stakeholder management skills, ensuring collaboration across analytics, product, and operational teams.
 </li>
 <li>
 Analytical thinker with a focus on KPI-driven improvement and measurable experience enhancement.
 </li>
 </ul>
 
 
 
 
 
 What is expecting you?
 
 
 
 
 
 <ul>
 <li>
 A fun and social working environment that prioritizes employee happiness, with a strong company culture and passionate colleagues all working towards the same goal, under a transparent management approach.
 </li>
 <li>
 A working model focused on people and culture, in line with global business practices (Hybrid, remote, in-office).
 </li>
 <li>
 Employer-sponsored retirement plans and health insurance, including coverage for family members, as well as personal accident insurance.
 </li>
 <li>
 Birthday leave.
 </li>
 <li>
 Transportation and meal support.
 </li>
 <li>
 Benefits of the senCard Flexi advantages world.
 </li>
 </ul>
 
 
</div>

Customer Experience Specialist

Join Bupa Türkiye and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bupa Türkiye

ABOUT_COMPANY

Strategy Intern

Strategy Senior Consultant & Senior Lead

Organizational Development Executive / Senior Executive

Customer Experience Specialist