Urwah Admin

C.H. Robinson

<div>C.H. Robinson is looking for a Customer Success Manager to join our Robinson Managed Solutions (RMS) 4PL division in Dubai.
In this role, you&rsquo;ll take ownership of one of our key global accounts, driving growth, strengthening the partnership, and ensuring our customer gains maximum value from our technology, expertise, and service offering. You&rsquo;ll be the strategic connection between the customer and CHR, helping shape solutions, expand our impact, and ensure long‑term success.
As the primary point of accountability, you will build strong, trust‑based relationships, influence executive‑level stakeholders, and lead initiatives that create measurable value. Your ability to align vision, anticipate needs, and advocate for the customer will be central to the success of this partnership.
If this sounds like the challenge you&rsquo;re looking for, we&rsquo;d love to meet you. Join us and make a global impact!<h1 class="jobSectionHeader">
Responsibilities:</h1>
The duties and responsibilities of this position consists of, but are not limited to, the following:<ul><li>
Manage full P&amp;L for a major global account.</li><li>
Oversee financial performance, including expenses and revenue forecasting.</li><li>
Allocate resources effectively and design supply chain solutions based on customer needs.</li><li>
Champion the enterprise technical and operational capabilities to customer goals and requirements</li><li>
Develop collaborative strategic plan reflecting both the customer and C.H. Robinson&rsquo;s visions</li><li>
Align internal and external business functions across all global regions to support long term strategic plan</li><li>
Lead initiatives and manage projects to support customer value proposition</li><li>
Build trusted relationships with executive level customer contacts and serve as an escalation point</li><li>
Understand industry and market trends and apply to customer strategy and business reviews</li><li>
Provide guidance and mentoring to the Service Delivery teams</li><li>
Foster collaboration, continuous improvement, and a growth mindset.</li></ul><h1 class="jobSectionHeader">
Required Qualifications:</h1><ul><li>
Minimum 2 years of similar experience within logistics or supply chain environment.
</li><li>Strong communication skills in English
</li><li>Ability to travel up to 25% (domestically and internationally)</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications:</h1><ul><li>
Bachelor&rsquo;s degree from accredited college or university</li><li>
Advanced proficiency in Microsoft Office Suite of programs</li><li>
Knowledge of Supply Chain and/or Logistics industry</li><li>
Presentation experience with internal and external key decision makers</li><li>
Demonstrated experience in consultative and strategic sales</li><li>
Ability and desire to work in a fast-paced environment</li><li>
Strong negotiation and conflict resolution skills</li><li>
Demonstrates skill of managing internal and external customer expectations</li><li>
Proven ability to build, lead, and foster a team-oriented environment</li><li>
Values a diverse and inclusive work environment</li></ul><h1 class="jobSectionHeader">
What We Offer:</h1><ul><li>
Employer‑provided visa sponsorship and work authorization support, with relocation handled independently by the candidate</li><li>
Meaningful opportunities for advancement within a dynamic, fast‑paced global organization.</li><li>
A collaborative, inclusive, and forward‑thinking work environment that values innovation and strategic insight.</li><li>
A multicultural setting offering the chance to strengthen and expand your language capabilities.</li><li>
Structured professional development, supported by access to comprehensive training platforms and learning resources.</li></ul>
Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:<ul><li>
Employee Insurance Benefits</li><li>
Variable Pay based on position</li><li>
Hybrid Work Model with Flexi Hours</li><li>
Paid time off to manage work-life balance</li><li>
Paid Maternity &amp; Paternity Leaves</li><li>
Paid Public Holidays</li><li>
Reward &amp; Recognition Program</li><li>
Special Mobility Assistance</li><li>
Employee Wellness Initiatives</li><li>
Plus a broad range of career development, networking, and team-building opportunities</li></ul>
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We&rsquo;re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.</div>

Customer Success Manager - 4PL

<div>C.H. Robinson is looking for a Carrier Manager to join our Robinson Managed Solutions (RMS) 4PL division in Dubai.
This role offers an exciting opportunity to support our growing presence in the region and help strengthen our capabilities from the ground up. 
As Carrier Manager, you will be the primary point of contact for our customer&rsquo;s carriers, responsible for building strong partnerships, monitoring performance, and driving continuous service improvements. You will act as the customer&rsquo;s representative, ensuring clear communication and seamless collaboration throughout the logistics process. 
If you are proactive, detail-oriented, and passionate about logistics excellence, this is your opportunity to grow with a global leader. 
Ready to move your career forward? Apply today!<h1 class="jobSectionHeader">
Responsibilities:</h1>
The duties and responsibilities of this position consists of, but are not limited to, the following:<ul><li>
Monitor overall carrier compliance including EDI adherence and routing guide compliance</li><li>
Publish and interpret scorecards and service metrics (tender acceptance, OTD, dwell, claims)</li><li>
Manage carrier escalations; implement corrective actions</li><li>
Maintain master data (lanes, service attributes) with high accuracy</li><li>
Work to continuously improve carrier management processes</li><li>
Support customer on large RFP exercises</li><li>
Participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests</li><li>
Provide market and network insights to account management team</li><li>
Other duties or responsibilities as assigned according to the team and/or country specific requirements</li></ul><h1 class="jobSectionHeader">
Required Qualifications:</h1><ul><li>
Bachelor&rsquo;s degree from an accredited college or university</li><li>
Minimum 5 years of core procurement experience in Air, Ocean &amp; Transportation</li><li>
Strong analytical skills including root cause analysis</li><li>
Strong negotiation and conflict resolution skills</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications:</h1><ul><li>
Experience with carrier monitoring and compliance processes</li><li>
Professional experience in Logistics, and/or Supply Chain domain</li><li>
Exceptional facilitation skills including but not limited to relationship management, presentation, documentation and accountability</li><li>
Demonstrated ability to communicate with various levels within customer organization (both written and verbal)</li><li>
Ability to identify, understand and execute based on market trends and pricing strategies</li><li>
Proficient in Microsoft Office Suite of programs</li><li>
Skilled in interpreting KPIs and compliance metrics</li><li>
Advanced Excel and data visualization</li><li>
Ability to travel up to 25% (domestically and internationally)</li><li>
Values a diverse and inclusive work environment</li></ul><h1 class="jobSectionHeader">
What we Offer:</h1><ul><li>
The opportunity to shape the future of technology‑enabled supply chain service delivery within a global organization</li><li>
A manager role with room to grow, lead transformational initiatives, and expand your influence across operations</li><li>
The chance to join a newly established team defining its ways of working, culture, and long‑term impact</li><li>
An innovation‑focused environment that encourages experimentation, continuous improvement, and modern ways of working</li><li>
Ongoing development through learning platforms, leadership programs, and technology‑driven training</li><li>
Employer‑provided visa sponsorship and work authorization support, with relocation handled independently by the candidate</li><li>
Competitive compensation and benefits with performance-based incentives tied to impact and outcomes</li></ul>
Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:<ul><li>
Employee Insurance Benefits</li><li>
Variable Pay based on position</li><li>
Hybrid Work Model with Flexi Hours</li><li>
Paid time off to manage work-life balance</li><li>
Paid Maternity &amp; Paternity Leaves</li><li>
Paid Public Holidays</li><li>
Reward &amp; Recognition Program</li><li>
Special Mobility Assistance</li><li>
Employee Wellness Initiatives</li><li>
Plus a broad range of career development, networking, and team-building opportunities</li></ul>
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We&rsquo;re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.</div>

Carrier Manager - 4PL (Air, Ocean & Transportation)

Join C.H. Robinson and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

C.H. Robinson

About Company

Customer Success Manager - 4PL

Carrier Manager - 4PL (Air, Ocean & Transportation)