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Cabcall Outsource

Title: Senior Bookkeeper-UK Location: Soan Gardens, Islamabad Working Hours: 1 PM to 9 PM Job type: Full time, On-siteJob OverviewWe&rsquo;re looking for an experienced Bookkeeper who can own day-to-day financial operations across multiple Irish entities. This role is heavily focused on Xero-based bookkeeping, reconciliation cycles, and ensuring financial data integrity by cross-referencing banking activity with dispatch system records.You&rsquo;ll be working closely with the Ireland finance team, supporting weekly, monthly, and quarterly reporting while maintaining audit-ready records at all times.Key ResponsibilitiesTransaction Management &amp; Ledger Maintenance<ul><li>Record and code daily financial transactions in Xero across multiple entities based on banking activity</li><li>Maintain accurate general ledgers for each entity</li><li>Process purchase invoices, supplier payments, and customer subscription/license invoices</li><li>Manage accounts payable and receivable ledgers</li><li>Identify and record customer-specific transactions using banking platform data</li><li>Verify and reconcile EUR and GBP transactions via banking platform (view-only access)</li></ul>Driver Data &amp; Dispatch System Coordination<ul><li>Extract and process weekly driver summary sheets from systems like Autocab, iCabbi, Cordic, or Cab9</li><li>Validate driver data for completeness and accuracy before posting into Xero</li><li>Cross-check driver summaries against customer ledger entries</li><li>Reconcile driver payments with banking activity and flag discrepancies immediately</li></ul>Reconciliation &amp; Financial Controls<ul><li>Prepare weekly bank reconciliation packs for management review</li><li>Perform monthly full ledger reconciliations across all entities</li><li>Assist in quarterly and annual reconciliation cycles, including variance analysis</li><li>Maintain high accuracy in customer ledgers using banking identifiers and driver data</li><li>Ensure all discrepancies, anomalies, or unidentified transactions are flagged promptly</li></ul>Reporting &amp; Financial Support<ul><li>Prepare weekly driver summary reports for management</li><li>Support financial data pack preparation for Dublin finance reviews</li><li>Assist in invoice generation and dispatch</li><li>Track and maintain software license fee costs by entity</li><li>Support VAT return preparation (Irish and UK where applicable)</li><li>Maintain well-organized, audit-ready financial records</li></ul>Governance &amp; Compliance<ul><li>Use banking platform strictly in view-only mode for reconciliation and verification</li><li>Follow group-level financial controls and reconciliation standards</li><li>Maintain strict confidentiality of financial data</li><li>Support audit readiness and internal compliance requirements</li></ul>Requirements<ul><li>Minimum 5 years of bookkeeping experience</li><li>Strong hands-on experience with Xero (non-negotiable)</li><li>Experience handling multi-entity bookkeeping</li><li>Proven experience reconciling EUR and GBP accounts</li><li>Strong attention to detail and accuracy</li><li>Ability to meet strict weekly, monthly, and quarterly deadlines</li><li>Solid experience in invoice processing and ledger management</li><li>ACCA (qualified/part-qualified), AAT, or ICB</li><li>Experience using banking/treasury platforms (e.g., Airwallex or similar)</li><li>Exposure to dispatch/operational systems (Autocab, iCabbi, etc.)</li><li>Experience in tech/platform-based companies</li><li>Familiarity with Irish/UK VAT reconciliation</li><li>Experience in outsourced or white-label finance functions</li><li>Understanding of software license fee accounting</li></ul>Pay: Rs150,000.00 - Rs170,000.00 per monthWork Location: In person

Senior Bookkeeper–UK

Title: Autocab Dispatcher/Operator Location: Soan Gardens, Islamabad Job Type: Full time, On-sitePrior Experience in UK Taxi firm is mandatory, only candidates experienced using Autocab/Icabbi is applicableRole Summary This role is designed for individuals who have already worked within UK cab dispatch environments and are comfortable handling live customer interactions. You will be responsible for managing booking requests, coordinating with drivers, and ensuring service quality across each ride.Core Responsibilities<ul><li>Respond to incoming calls from UK customers requiring taxi services</li><li>Create and manage bookings based on customer preferences and travel needs</li><li>Share fare details and confirm reservations in real time</li><li>Handle updates such as rescheduling or cancelling existing bookings</li><li>Oversee airport transfers by tracking and updating flight information</li><li>Process customer payments securely via phone</li><li>Resolve customer concerns and redirect complex issues to the appropriate team</li><li>Work closely with drivers to ensure accurate and timely pickups</li><li>Stay aligned with supervisors and shift managers for daily operations</li><li>Maintain consistency in service quality and booking accuracy</li></ul>Candidate Profile<ul><li>Prior experience working in a UK taxi dispatch or call handling environment</li><li>Familiarity with systems like Autocab or iCabbi is essential</li><li>Strong communication skills with a natural British accent</li><li>Comfortable handling high call volumes while maintaining service standards</li><li>Ability to stay organized and responsive in a fast-moving setup</li></ul>Work Setup<ul><li>Shift-based role with operational coordination</li><li>Collaborative environment with direct linkage to UK teams</li><li>Focus on performance, accuracy, and customer satisfaction</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Autocab Dispatcher/Operator-UK Cab

We&rsquo;re hiring a Taxi Dispatcher with hands-on experience in Autocab or Icabbi systems. This role is focused on managing bookings, coordinating drivers, and handling real-time dispatch operations for a UK-based taxi service.You&rsquo;ll be working in a fast-paced environment where accuracy, speed, and clear communication directly impact service quality.Key Responsibilities<ul><li>Manage taxi bookings using Autocab or Icabbi systems</li><li>Dispatch jobs efficiently to drivers while optimizing routes and availability</li><li>Handle inbound calls for bookings, amendments, and cancellations</li><li>Monitor live operations to ensure timely pickups and drop-offs</li><li>Coordinate with drivers to resolve delays, issues, or queries</li><li>Process airport bookings and handle time-sensitive reservations</li><li>Maintain accurate records of bookings and customer details</li><li>Escalate complaints or operational issues to the relevant team</li></ul>Requirements<ul><li>1&ndash;2 years of experience as a taxi dispatcher or in a similar role</li><li>Hands-on experience with Autocab or Icabbi is highly preferred</li><li>Strong communication skills, especially in handling UK-based customers</li><li>Ability to manage high call volumes and multitask under pressure</li><li>Good understanding of dispatch operations and route planning</li><li>Basic computer proficiency and system handling skills</li></ul>Preferred Profile<ul><li>Prior experience working with UK taxi campaigns</li><li>Familiarity with driver coordination and real-time dispatch environments</li><li>Ability to work in rotational or UK shift timings</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

UK Cab Dispatcher-Icabbi/Autocab

Position: Network EngineerPay: 70,000-80,000Job type: Full time, On-site Working hours: 10 hours, 5 Days Rotational ShiftThe Network Associate is responsible for managing, maintaining, and troubleshooting the technical network infrastructure within a call center environment. This role focuses on ensuring consistent uptime and quality performance for all network components, supporting the functionality of call center applications, and assisting with network-related queries from call center staff.Key Responsibilities:<ul><li>Network Management:</li><li>Monitor call center network performance to identify and resolve issues promptly.</li><li>Maintain call center infrastructure, including routers, switches, VoIP systems, and firewalls.</li><li>Support and optimize call routing and IVR (Interactive Voice Response) systems.</li><li>Ensure uptime and performance stability for both local and remote call center operations.</li><li>Technical Support:</li><li>Provide level 1 and level 2 support for network-related incidents, troubleshooting connectivity issues affecting end-users.</li><li>Assist in diagnosing hardware and software issues on networked devices within the call center environment.</li><li>Coordinate with senior network engineers and vendors for escalated issues.</li><li>Configuration &amp; Maintenance:</li><li>Configure and deploy network equipment, including updating firmware and implementing network protocols.</li><li>Manage network access and security protocols to safeguard data and ensure compliance.</li><li>Conduct regular maintenance and audits to identify and rectify any potential vulnerabilities.</li><li>Documentation &amp; Reporting:</li><li>Maintain detailed records of network configurations, changes, and updates.</li><li>Prepare reports on network status, downtime, and incident resolutions for managerial review.</li><li>Document troubleshooting processes and provide clear steps for future reference.</li><li>Training &amp; Collaboration:</li><li>Work closely with call center staff, providing guidance and training on network-related tools and best practices.</li><li>Collaborate with IT and network teams to implement upgrades and improve system efficiency.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).</li><li>Experience: 1-3 years of experience in network administration or a similar role; experience within a call center environment is an advantage.</li><li>Certifications: CCNA, or similar network-related certifications preferred.</li></ul>Key Skills:<ul><li>Technical Skills:</li><li>Hands-on experience with: PfSense Firewall, OpenVPN, Windows Server, switches.</li><li>Proficient with network configuration, hardware troubleshooting, and networking protocols (TCP/IP, DHCP, Active Directory, DNS).</li><li>Experience with network monitoring tools (e.g., SolarWinds,PRTG) and troubleshooting tools.</li><li>Knowledge of Virtualization Vmware.</li><li>Familiarity with VoIP technologies, call center applications, and IVR systems.</li><li>Soft Skills:</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication skills, with the ability to explain technical information to non-technical staff.</li><li>Ability to work both independently and as part of a team in a high-pressure environment.</li><li>Other Skills:</li><li>Willingness to work on-call shifts, as required for network support.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Network Engineer

Join Cabcall Outsource and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cabcall Outsource

About Company

Senior Bookkeeper–UK

Autocab Dispatcher/Operator-UK Cab

UK Cab Dispatcher-Icabbi/Autocab

Network Engineer