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Overview Job Title- Product TrainerAKITA Spare Parts Trading is a distribution company representing one of the leading Japanese brands in the automotive aftermarket LYNXauto.Key facts about LYNXauto:<ul><li>17 Years on the market</li><li>28000 SKU and 39 Product groups</li><li>2 International warehouses</li><li>More than 100 Distribution and Dealer partners</li></ul>Position:As a Product Trainer, you will be responsible for delivering impactful product training sessions for both internal sales teams and external partners. Your mission is to effectively communicate the technical features, unique technologies, and USP (unique selling propositions) of LYNXauto products across all categories of spare parts.You will conduct live and online training sessions, motivate and inspire participants, and act as a brand ambassador who leaves a lasting emotional connection with the audience.We are looking for a dynamic, charismatic individual with a strong background in training, capable of delivering sessions with energy and persuasion. Experience working in a multicultural environment is essential. Responsibilities <ul><li>Develop and deliver product training programs for employees and partners</li><li>Communicate complex technical information in an engaging and accessible way</li><li>Inspire participants and foster brand loyalty through emotional involvement</li><li>Customize training content based on audience: internal teams, distributors, mechanics</li><li>Gather feedback and continuously improve the training experience</li><li>Coordinate with sales and marketing departments to align messaging</li><li>Act as the voice of the brand during events, exhibitions, and webinars</li></ul> Qualifications / Requirements <ul><li>Proven experience in sales and/or training</li><li>Strong product knowledge in key spare parts categories (e.g., suspension, brake systems, ignition)</li><li>Excellent communication and presentation skills</li><li>Ability to emotionally engage, energize, and motivate the audience</li><li>Understanding of customer psychology and sales techniques</li><li>Fluent in English (Arabic is a plus, Japanese is a strong advantage)</li><li>Strong organizational and time management skills</li><li>Based in Dubai or open to relocation</li></ul> What We Offer <ul><li>Opportunity to represent a growing Japanese brand with strong international presence</li><li>Creative freedom in building and delivering your own training strategy</li><li>Supportive and multicultural team environment</li><li>Competitive compensation package</li><li>Business travel and participation in international exhibitions</li></ul><img src="https://www.jobg8.com/Tracking.aspx?D9MLp94I7TNKhGBuHgxn%2boXjjsDIyJ9ld" width="0" height="0" />

Product Trainer

Overview Job Title- Graphic Designer / Marketing SpecialistAKITA Spare Parts TradingAKITA Spare Parts Trading is a distribution company representing one of the leading Japanese brands in the automotive aftermarket LYNXauto.With 17 years of experience, a portfolio of over 28,000 SKUs across 39 product groups, and a network of more than 100 partners, the company is actively expanding in international markets.We are looking for a Graphic Designer / Marketing Specialist who will be responsible for the brands visual communication and, when required, support marketing initiatives. Responsibilities <ul><li>Create visual content for social media platforms.</li><li>Develop presentations, catalogs, advertising layouts.</li><li>Design graphics for digital campaigns (banners, email templates, website visuals).</li><li>Prepare print materials (brochures, POSM, exhibition stands).</li><li>Marketing (when required): Contribute to the development of content plans for social media and email campaigns.</li><li>Marketing (when required): Support and coordinate SMM activities together with the marketing manager.</li><li>Marketing (when required): Monitor competitors and market trends, prepare visual and text proposals.</li><li>Marketing (when required): Assist in organizing events and exhibitions (visuals, marketing materials, creative concepts).</li><li>Marketing (when required): Analyze campaign performance (key reach and engagement metrics).</li></ul> Requirements <ul><li>23 years of proven experience as a Graphic Designer.</li><li>Proficiency in professional design tools.</li><li>Basic skills in motion graphics and video editing (After Effects, Premiere Pro) are an advantage.</li><li>Solid understanding of branding and marketing communications.</li><li>Experience or interest in digital marketing, SMM, and B2B marketing tools is a plus.</li><li>Fluency in English (Arabic is an advantage).</li><li>Experience in the spare parts industry is not required, but interest in technical products and B2B is a strong plus.</li></ul> What We Offer <ul><li>Work with an international brand.</li><li>Opportunity to combine creative design tasks with professional growth in marketing.</li><li>Participation in international exhibitions and B2B projects.</li><li>Supportive multicultural team environment in Dubai.</li><li>Competitive salary, career growth opportunities, and the chance to influence the companys visual and marketing presence.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?DnLcRSskKu%2f5pU5ybHtoR9UKU0l1uXq2c" width="0" height="0" />

Graphic Designer / Marketing Specialist

Overview Position: Accountant cum AdministratorExperience: Minimum 1 yearWorking Days: 5 days a weekSalary Range: AED 4,000 4,500Job Overview: We are seeking a detail-oriented and organized Accountant cum Administrator to manage day-to-day accounting functions and administrative operations. The ideal candidate should possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities <ul><li>Handle daily accounting tasks including bookkeeping, accounts payable/receivable, and bank reconciliation.</li><li>Prepare and maintain accurate financial records and reports.</li><li>Manage petty cash, expense tracking, and basic payroll support.</li><li>Assist with documentation, filing, and record-keeping in compliance with company policies.</li><li>Coordinate with internal departments and external partners for administrative and financial matters.</li><li>Support management in preparing financial statements and other reports as needed.</li><li>Ensure smooth office operations by handling correspondence, scheduling, and office supplies.</li></ul> Key Skills & Competencies <ul><li>Strong knowledge of basic accounting principles and bookkeeping.</li><li>Excellent communication and documentation skills.</li><li>Proficient in MS Office (Excel, Word) and accounting software.</li><li>Good organizational and time management abilities.</li><li>Presentable, fast learner, and proactive in coordination.</li></ul> Qualifications <ul><li>Bachelors degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 1 year of relevant experience in accounting and administration.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRFspT%2fFmSlHUfC7Yu154%2b4my" width="0" height="0" />

Accountant cum Administrator

Overview Position: Project Manager - CivilExperience: Minimum 12+ yearsLocation: Dubai, UAESalary Range: AED 35,000 - 45,000 (Negotiable - Subject to performance in theInterview)Joining: Immediate to 30 days Responsibilities <ul><li>Oversee and manage civil engineering aspects of high-rise building projects, ensuring successful delivery on time, within scope, and on budget.</li><li>Lead project teams and coordinate with various stakeholders, including architects, consultants, contractors, and regulatory authorities.</li><li>Review and approve engineering designs, construction plans, and project specifications.</li><li>Conduct site inspections and ensure compliance with all building codes, safety standards, and regulations.</li><li>Manage and control project resources, budgets, and timelines.</li><li>Troubleshoot and resolve engineering and construction-related issues as they arise.</li><li>Ensure quality control procedures are followed, reviewing materials, methods, and progress to maintain high standards.</li><li>Prepare and submit regular progress reports, highlighting any risks and mitigation strategies.</li><li>Liaise with senior management and project owners to ensure alignment on project goals and deliverables.</li><li>Ensure that all documentation, including drawings, change orders, and contracts, are kept up to date and archived properly.</li></ul> Requirements <ul><li>Bachelor's degree in Civil Engineering (Masters or higher degree preferred).</li><li>Applicants with FIDIC contract experience</li><li>A minimum of 12+ years of experience in managing civil engineering projects, with a specific focus on high-rise buildings (G and above).</li><li>Proven experience in managing projects from concept to completion, including approvals, design, and construction phases.</li><li>Strong knowledge of local building codes, regulations, and quality standards.</li><li>Excellent project management skills, including budgeting, scheduling, and resource allocation.</li><li>Strong leadership and team management skills with the ability to oversee large teams and collaborate effectively with other departments.</li><li>Proficient in using civil engineering software, such as AutoCAD, Primavera, or MS Project.</li><li>Excellent verbal and written communication skills in English (Arabic knowledge is a plus).</li><li>Proven track record of delivering large-scale high-rise building projects on time and within budget.</li></ul> Preferred Qualifications <ul><li>Experience with reputable construction companies in the UAE or GCC region.</li><li>Knowledge of sustainability practices in civil engineering.</li><li>PMP or similar project management certification is a plus.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?XYhBVONonz7bsHkWIaXDBBePLTGHrPd9h" width="0" height="0" />

Project Manager - Civil

Customer Service Manager We are seeking a highly motivated Customer Service Manager to lead our customer support operations in the payment / fintech domain. The role involves managing a multi-channel support team, ensuring excellent service quality, resolving escalations, collaborating with product and operations to improve customer experience, and maintaining KPIs and SLAs. Key Responsibilities <ul> <li>Lead, coach, and manage a customer service team across channels (email, chat, phone, social media), ensuring fast, accurate, and empathetic responses.</li> <li>Define and monitor KPIs/SLA targets (e.g. First Response Time, Resolution Time, Customer Satisfaction / NPS, Churn related support metrics).</li> <li>Handle escalated customer issues and high priority cases, working across internal teams (Tech, Product, Compliance) to resolve root causes.</li> <li>Develop and maintain processes, scripts, knowledge base, and workflows to ensure consistency, quality, and efficiency in customer interactions.</li> <li>Collaborate with product, operations, fraud, compliance, and engineering teams to feed customer feedback, suggest improvements, and influence roadmaps.</li> <li>Ensure compliance and security in customer communications (e.g. handling of sensitive data, fraud prevention etc.).</li> <li>Implement training programs for new hires and ongoing coaching for the team to upskill on product knowledge, soft skills, tools.</li> <li>Manage staffing, scheduling, and resource allocation to meet demand and business growth.</li> <li>Use customer support tools / CRM systems / ticketing systems to track performance, generate reports, and derive insights.</li> <li>Identify trends in customer feedback / complaints, generate actionable reports, propose improvements to reduce issues, improve UX.</li> <li>Escalation management: setting up escalation paths, ensuring SLAs met for escalations, and maintaining calm with high pressure situations.</li> </ul> Qualifications & Skills <ul> <li>Bachelors degree in Business, Communications, or related field (or equivalent experience).</li> <li>5+ years of experience in customer service / customer support roles, preferably in fintech, payments, banking, or digital services. At least 1 2 years in a lead or supervisory role.</li> <li>Strong understanding of payments / financial services is a plus (how payment flows work, common issues customers face, fraud / risk / dispute processes).</li> <li>Excellent communication skills (written & verbal), empathy, problem-solving, and conflict resolution.</li> <li>Experience with CRM / ticketing tools (Zendesk, Freshdesk, Salesforce Service Cloud, etc.), tracking metrics, dashboards.</li> <li>Good data literacy: ability to read reports, track KPIs, use data to make process improvements.</li> <li>Ability to manage teams, plan shifts / staffing, forecast workload.</li> <li>Familiarity with regulatory & compliance aspects relevant to customer support (data protection, AML, etc.).</li> <li>Calm under pressure; ability to handle escalations.</li> <li>Multilingual skills a plus depending on customer base.</li> </ul> What We Offer Competitive salary & benefits. Opportunity to work in a fast-growing payments / fintech environment. Potential for career growth into operations, product, or CX leadership roles. Work with modern customer support tools, analytics, feedback loops. Apply now!<img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRFoYek7LvU23wTyw7kf4qnLy" width="0" height="0" />

Customer Service Manager